8/10 Good
Dean
4 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days away in Cornwall
We enjoyed our stay but it could’ve been better. Had a table booked in the restaurant for 20.00 and with the waiters help we chose a bottle of wine which never turned up. The food service was very slow. Waited until nearly 21.00 for it to arrive and still no wine so had to remind waiter that we had ordered it. We both ordered a Fillet Steak but this was not from a good source. For me fillet should cut like butter but it was very tough and chewy. My partners medium rare was swimming in blood by the time she cut in to a few times, so it hadn’t rested long enough. I personally think they were over run as there was also a wedding going on! We didn’t get told about the wedding on arrival which would’ve been nice as they had live music planned so by the time we got back to our room at around 22.00 the wedding was in full swing and our room was just above the function room. If we’d known that I’d have asked to be moved a bit further away. Breakfast was a much better experience than dinner and the room itself was nice and clean. The staff we spoke to were also very nice. Just needs some attention to detail in places to make the stay better.
Dean
Stayed 2 nights in May 2025