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Hotel Ruinas del Real

Property class: 2.5

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Libertad 39 Col Centro, Real de Catorce, SLP, 78550
  • Place, Palenque de Gallos
    ‪1 min walk‬
  • Place, Plaza Principal
    ‪2 min walk‬
  • Place, Centro Cultural de Real de Catorce
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

About the area

Real de Catorce

At Hotel Ruinas del Real you'll be within steps of Palenque de Gallos and Galeria Vega m57. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a garden and a reception hall. .Sights within a short walk of this Real de Catorce hotel include Plaza Principal and Centro Cultural de Real de Catorce.

What's nearby

  • Palenque de Gallos - 1 min walk - 0.1 km
  • Galeria Vega m57 - 1 min walk - 0.1 km
  • Plaza Principal - 2 min walk - 0.2 km
  • Centro Cultural de Real de Catorce - 2 min walk - 0.2 km
  • Purisima Concepcion Temple - 3 min walk - 0.3 km

Restaurants

  • ‪El Rincon De Chabelo - ‬6 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Panaderia Don Omar - ‬5 min walk
  • ‪Gorditas Doña Luisa - ‬2 min walk
  • ‪Tolentino Restaurante Bar - ‬2 min walk

About this property

Hotel Ruinas del Real

Hotel Ruinas del Real offers its guests a terrace and a garden. Public spaces have free WiFi.

This Real de Catorce hotel is smoke free.

  • 18 guestrooms or units
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
Hotel Ruinas del Real offers 18 accommodations with free toiletries. This Real de Catorce hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

MastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Ruinas Real Real de Catorce
Hotel Ruinas Real
Ruinas Real Real de Catorce
Ruinas Real
Hotel Ruinas del Real Hotel
Hotel Ruinas del Real Real de Catorce
Hotel Ruinas del Real Hotel Real de Catorce

Frequently asked questions

What is the cancellation policy at Hotel Ruinas del Real?

Hotel Ruinas del Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Ruinas del Real?

No, Hotel Ruinas del Real does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Ruinas del Real?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Ruinas del Real Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean and charming

Beautiful place...love the terrace
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice place, close to the downtown, there's no hot water.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo es hotel, no tiene restaurante pero el personal pone a tu disposición información de restaurantes, descuentos, recomendaciones. Hasta pusieron cafecito extra. Muy amables! Si regresaría.
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendable

Excelente hotel, quedamos encantados con nuestra visita, lo súper recomiendo
La terraza, vista preciosa
Check in de Julia Roberts
De la película “la mexicana”
Esta es la entrada hacia las habitaciones
Stayed 1 night in Jul 2020
Verified review

8/10 Good

ernesto

Liked: Cleanliness, staff & service, room comfort
Buen lugar
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y pintoresco, adecuado al pueblo. Personal muy atento, habitaciones amplias y cómodas.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Jimb

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First, when I booked the hotel I was not told that the payment wasn't handled by expedia. When I got there I was informed of this and they did not take credit cards. I had to scrape up what pesos I jad to get in. Secondly, there was no mention of how far off the beaten path this is. Once you leave the main road, you have 20km of cobblestone road. That said, the room is charming. It has a brand new bathroom. There is a beautiful courtyard just outside the room overlooking this beautiful old city. A couple of negatives; thete is ony one electrical outletand there is no potable water in the room All in all, jf you like quaint but charming this is a good hotel.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable considero que al hotel le hace falta cuidado pero es una buena opción para estancia a buen precio Y muy bien ubicado
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, pero lo único es que si pides factura los precios son mas iva
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el hotel esta muy bien y la personas muy amables solo podrían tener un mejor desayuno
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
la ubicación excelente, el espacio muy bonito. Sólo le faltaría servicio de restaurant.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Jorge Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for Real del Catorce

Very good service. Nice view, very clean.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Era lo que esperaba, no me decepciono, el baño muy limpio, excelenre vista al pueblo
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel , y las instalaciones impecables , su azotea tiene una vista muy bonita
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Selene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuvimos agua caliente para bañarnos .las toallas estaban rotas y la habitación no estaba limpia.
Verified review

10/10 Excellent

JUAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si quieres pasar unos días tranquilos este es el mejor lugar.
Verified review

6/10 Okay

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena atención

buena atención, raro que no se pueda cerrar la puerta por dentro
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Linda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Would not stay there again.

Upon arrival, large puddle around toilet and bathroom floor due to leak from toilet. When I alerted staff they gave me a long story as to why (water from the mountain). Staff uncooperative, gave excuses for the leak. (Just say yes, let us check that for you). When my son asked for an iron, they said they did not have one (The next evening, I asked for an iron and I was provided one). Extra bed linens stunk and were literally dirty (after alerting staff We got clean linens). The area around and above the sofa were dirty upon arrival (after alerting staff they reluctantly cleaned it) Very poor cleanliness . If you don’t care about cleanliness the property itself is pretty and has a nice view of the city.
Stayed 3 nights in Mar 2018
Verified review

8/10 Good

Antonio

Liked: Staff & service
Hotel con buena ubicacion y buena relacion en cuanto costo y calidad del servicio.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Es un gran lugar para hospedarse, con todo el concepto de la época y en cuanto a servicio es excelente el personal muy amable y ayudan al turista a llevarse la mejor experiencia.
Stayed 2 nights in Oct 2017
Verified review

6/10 Okay

Cesar H.

Liked: Cleanliness

Hotel agradable. Muy cerca de la plaza.

La ropa de cama deja mucho que desear. Podrían mejorar. No tiene servicio de alimentos. Por todo lo demás, bien en general.
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hotel limpio y cómodo.

La base de la cama estaba chueca, costó trabajo acomodarse... ¡por suerte iba solo! Me habría gustado que hubiera wifi en la habitación y no únicamente en el lobby, pero fuera de eso, excelente opción.
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel bonito pero con muchas escaleras.

El hotel tiene buena ubicación pero no tiene estacionamiento y cuenta con escaleras así que prepárense! Pasamos una noche a gusto en este hotel Gracias!
Verified review

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities

Magical Pueblo depends on definition.

Real de Catorce is very high and cold. The streets are amazingly steep and roughly cobbled. Not easy to negotiate. Would not reccomend it for older ipeople, and not at all for mobility impaired. The Hotel lobby was remarkably cold, and left the doors open. The promised assistance to the bus at other end of town, early in the morning did not show. A difficult visit.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Falta limpieza

Les falta mantenimiento