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Terra Complex

3.5 star property
Family-friendly ski hotel with full-service spa

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
Terra Complex, Razlog, 2760
  • Pirin Golf and Country Club
    ‪13 min walk‬
  • Bansko Gondola Lift
    ‪17 min drive‬
  • Bansko Ski Resort
    ‪23 min drive‬

Room options

About the area

Razlog

A family-friendly stay in Razlog awaits you at Terra Complex. You'll be 10.8 km (6.7 mi) from Paisii Hilendarski Historical Center and 10.9 km (6.8 mi) from Holy Trinity Church. Highlights at this ski hotel include a full-service spa, an indoor swimming pool and in-room kitchens. .A day of pampering can include hot stone massages and aromatherapy along with access to the sauna and steam room. Enjoy the gym, Turkish bath/hammam and sauna as well as access to golf lessons. Plus you'll find Wi-Fi in public areas, a coffee shop/cafe and ski storage. There's also self parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 3.5-property class Razlog hotel include Chapel of the Holy Virgin and House Museum of Neofit Rilski.

What's nearby

  • Pirin Golf and Country Club - 13 min walk - 1.2 km
  • Vihren - 16 min drive - 13.6 km
  • Bansko Gondola Lift - 17 min drive - 14.0 km
  • Bansko Ski Resort - 23 min drive - 15.4 km
  • Ski Bansko - 33 min drive - 22.4 km

Getting around

  • Sofia (SOF) - 137 min drive

Restaurants

  • ‪Слънчевата Механа - ‬10 min drive
  • ‪Casa di Papi - ‬9 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Riverside Pub - ‬9 min drive
  • ‪Канчето (Kancheto) - ‬10 min drive

About this property

Terra Complex

Family-friendly ski hotel with full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for horse riding and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Terra Complex helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

The hotel offers a coffee shop/cafe. Public areas are equipped with wired and wireless Internet access (surcharge). This ski hotel also offers a sauna and a fitness centre. On-site parking is available (surcharge). A total renovation of this property was completed in 2018.

  • 146 guestrooms or units
  • 4 levels
  • Built in 2007
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Coffee shop
Terra Complex offers 146 accommodations with complimentary bathrobes and complimentary slippers. Accommodation at this 3.5-star hotel has kitchens with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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View from property

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5.0 out of 5, Exceptional, 1 review
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free ski shuttle
  • Parking on site (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Living room
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2007
  • Fireplace in lobby
  • Renovated entire property - 2018

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Room service

More

  • Desk
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 1 AM; check-in end time: 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

Terra Complex Hotel RAZLOG
Terra Complex Hotel
Terra Complex RAZLOG
Terra Complex
Terra Complex Hotel
Terra Complex Razlog
Terra Complex Hotel Razlog

Frequently asked questions

Is parking available at Terra Complex?

Yep, Terra Complex has a self car park, for a fee.

Is there a spa on site at Terra Complex?

Yep, there is an onsite spa at Terra Complex. It has a steam room and a sauna. You'll enjoy heaps of services like facials and hot stone massages.

Does Terra Complex have a pool?

Terra Complex has an indoor pool.

Is Terra Complex family-friendly?

You bet! With amenities such as a playground and an arcade, as well as rollaway/extra beds in the guestrooms, it's no surprise that Terra Complex is a hit with families.

Is there a free airport shuttle available at Terra Complex?

No, Terra Complex does not offer an airport shuttle service.

What time are check-in & check-out at Terra Complex?

Check-in begins at 1 AM. Check-out time is noon.

Terra Complex Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019