10/10 Excellent
Verified traveller
12 Oct 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveller
Stayed 3 nights in Oct 2019
Terra Complex
3.5 star property
Family-friendly ski hotel with a full-service spa
Choose dates to view prices
Photo gallery for Terra Complex
Reviews
10
Exceptional
Popular amenities
- PoolPool
- SpaSpa
- Parking availableParking available
- Pet-friendlyPet-friendly
- KitchenKitchen
- Room serviceRoom service
Explore the area
Terra Complex, Razlog, 2760
- Pirin Golf and Country Club6 min drive
- Bansko Gondola Lift14 min drive
- Bansko Ski Resort18 min drive
Room options
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About the area
Razlog
A family-friendly stay in Razlog awaits you at Terra Complex. You'll be 10.8 km (6.7 mi) from Paisii Hilendarski Historical Center and 10.9 km (6.8 mi) from Holy Trinity Church. Highlights at this ski hotel include a full-service spa, an indoor swimming pool and in-room kitchens. .A day of pampering can include hot stone massages and aromatherapy along with access to the sauna and steam room. Enjoy the gym, Turkish bath/hammam and sauna as well as access to golf lessons. Plus you'll find Wi-Fi in public areas, a coffee shop/cafe and ski storage. There's also self parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 3.5-property class Razlog hotel include Chapel of the Holy Virgin and House Museum of Neofit Rilski.
What's nearby
- Pirin Golf and Country Club - 6 min drive
- Vihren - 14 min drive
- Bansko Gondola Lift - 14 min drive
- Bansko Ski Resort - 18 min drive
- Ski Bansko - 42 min drive
Getting around
- Sofia (SOF) - 137 min drive
Restaurants
- Octopus - 16 min walk
- BOX - 9 min drive
- Тенекията - 9 min drive
- Casa di Papi - 9 min drive
- Papi bar & grill - 9 min drive
About this property
Terra Complex
Family-friendly ski hotel with a full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for horse riding and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Terra Complex helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.
The hotel offers a coffee shop/cafe. Public areas are equipped with wired and wireless Internet access (surcharge). This ski hotel also offers a sauna and a fitness centre. On-site parking is available (surcharge). A total renovation of this property was completed in 2018.
- 146 guestrooms or units
- 4 levels
- Built in 2007
- Ski equipment storage
- Ski equipment rentals
- Dry cleaning
- Front desk (24 hours)
- Staff members are multilingual
- Front desk safe
- Games room or arcade
- Pool or billiards table
- Garden
- Outdoor picnic space
- Fireplace in lobby
- Bellhop
- Lift
- Coffee shop
Terra Complex offers 146 accommodations with complimentary dressing gowns and complimentary slippers. Accommodation at this 3.5-star hotel has kitchens with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transport
- Free ski shuttle
- Parking on site (surcharge)
Food and drink
- A coffee shop/cafe
Things to do
- Arcade/game room
- Bicycle rentals
- Billiards/pool table
- Downhill skiing
- Full-service spa
- Golf
- Golf lessons
- Gym
- Horseback riding/rentals
- Indoor pool
- Mountain biking
- Playground
- Sauna
- Ski equipment rentals
- Ski lessons
- Ski storage
- Snowboarding
- Steam room
Family friendly
- Arcade/game room
- In-room kitchen
- In-room microwave
- Indoor pool
- Living room
- Playground
- Rollaway/extra bed
Conveniences
- 24-hour front desk
- Safe at front desk
Guest services
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
Outdoors
- Garden
- Picnic area
Full-service spa
- Aromatherapy
- Facials
- Hot stone massages
- Sauna
- Steam room
- Turkish bath
Accessibility
- Lift
More
- 4 floors
- Built in 2007
- Fireplace in lobby
Room amenities
Bedroom
- Rollaway/extra bed
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Shower
- Slippers
Entertainment
- TV with cable channels
Food and drink
- Kitchen
- Microwave
- Room service
More
- Desk
- Heating
- Living room
Policies
Check-in
Check-in start time: 1 AM; check-in end time: 2 PM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: BGN 10.0 Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available.
- Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: BGN 10.0
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.
Property is also known as
Terra Complex Hotel RAZLOG
Terra Complex Hotel
Terra Complex RAZLOG
Terra Complex
Terra Complex Hotel
Terra Complex Razlog
Terra Complex Hotel Razlog
Frequently asked questions
Is parking available at Terra Complex?
Yep, Terra Complex has a self car park, for a fee.
Is there a spa on site at Terra Complex?
Yep, there is an onsite spa at Terra Complex. It has a steam room and a sauna. You'll enjoy heaps of services like facials and hot stone massages.
Does Terra Complex have a pool?
Terra Complex has an indoor pool.
Is Terra Complex family-friendly?
You bet! With amenities such as a playground and an arcade, as well as rollaway/extra beds in the guestrooms, it's no surprise that Terra Complex is a hit with families.
Is there a free airport shuttle available at Terra Complex?
No, Terra Complex does not offer an airport shuttle service.
What time are check-in & check-out at Terra Complex?
Check-in begins at 1 AM. Check-out time is noon.
Terra Complex Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
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