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Balkan Jewel Resort and Chalets

4-star property
Razlog Valley, Razlog, 1800 796 370
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Hotel Description

A family-friendly stay in Razlog awaits you at The Balkan Jewel Resort, Trademark Collection by Wyndham. You'll be 11 km (6.8 mi) from Paisii Hilendarski Historical Center and 11.1 km (6.9 mi) from Holy Trinity Church. Highlights at this ski hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, kids' club, and Turkish bath/hammam. Business travelers can take advantage of a meeting room and conference space. Plus you'll find free WiFi in public areas, a spa tub, and a sauna. There's also the convenience of a free area shuttle.

Places within a 15-minute drive of this 4-star Razlog hotel include Chapel of the Holy Virgin and Museum of Otets Paisii Hilendarski.

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$123* Per night/room 27 Apr. - 28 Apr.

Deluxe Studio, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Studio, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Luxury Villa, Multiple Beds

Bed Count 3 Full Beds Maximum Occupancy 8 Max

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Multiple Beds, Accessible, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

About the Balkan Jewel Resort and Chalets

Location Razlog Valley, Razlog, 2760

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Balkan Jewel Resort, Trademark Collection by Wyndham helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor pool, and a children's pool. Smoking is allowed in designated areas at this 4-star Razlog hotel.

  • 160 guestrooms or units
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle within 5 km, ski shuttle, and shopping center shuttle

Room Amenities

The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and safes. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

The Balkan Jewel Resort, Trademark Collection by Wyndham has a restaurant on site.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A printed booking confirmation must be presented at check-in.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

The maximum number of cots/cribs in a room is 1.

Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • One child stays free
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 7
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balkan Jewel
  • Balkan Jewel Bansko
  • Balkan Jewel Resort
  • Balkan Jewel Resort Bansko
  • Balkan Resort
  • Balkan Jewel Resort Diamond Resorts Bansko
  • Balkan Jewel Resort Diamond Resorts
  • Balkan Jewel Diamond Resorts Bansko
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Resort Razlog
  • Balkan Jewel Razlog
  • Balkan Jewel by Diamond s
  • Razlog Balkan Jewel Resort and Chalets Aparthotel
  • Balkan Jewel Resort Chalets Razlog
  • Balkan Jewel Resort Chalets
  • Balkan Jewel Chalets Razlog
  • Aparthotel Balkan Jewel Resort and Chalets Razlog
  • Aparthotel Balkan Jewel Resort and Chalets
  • Balkan Jewel Resort and Chalets Razlog
  • Balkan Jewel Chalets
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Resort
  • Razlog Balkan Jewel Chalets

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.