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Mercure Hotel Düsseldorf - Ratingen

4.0 star property
Hotel in Ratingen with 24-hour business centre and 24-hour front desk

Photo gallery for Mercure Hotel Düsseldorf - Ratingen

Stunning hotel entrance with a glass canopy and large windows, surrounded by lush greenery.
Stunning multi-level space with a staircase connecting floors, featuring seating areas and a counter.
Relax in a spacious room with a large bed, flanked by wall-mounted lamps and a stunning cityscape view above.
Experience the charm of a historic location with a prominent tower and serene surroundings, featuring lush greenery and a tranquil body of water.
Enjoy a meal with a view of the historic building through the arched doorway.

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Pet-friendly
  • Room service
The current price is AU$131
includes taxes & fees
20 Aug - 21 Aug

Explore the area

Map
An der Pont 50, Ratingen, NW, 40885
  • PSD Bank Dome
    ‪7 min drive‬
  • Messe Essen
    ‪8 min drive‬
  • Messe Düsseldorf
    ‪12 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min drive‬

Room options

Comfort Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, rollaway beds

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Ratingen

At Mercure Hotel Düsseldorf - Ratingen, you'll be 16.3 km (10.1 mi) from Messe Düsseldorf. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Junkers, serves international cuisine and is open for lunch and dinner. Junkers is the hotel's own bar, serving drinks along with light fare. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 4-property class Ratingen hotel include PSD Bank Dome and Messe Essen.

What's nearby

  • PSD Bank Dome - 7 min drive - 12.8 km
  • Messe Essen - 8 min drive - 15.7 km
  • Grugahalle - 9 min drive - 16.3 km
  • Messe Düsseldorf - 12 min drive - 17.3 km
  • Seaside Beach Baldeney - 13 min drive - 19.2 km

Getting around

  • Ratingen Hoesel S-Bahn - 5 min drive
  • Hösel S-Bahn - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Schlüssel zum Meck Inh. Amelung Stephan Restaurant - ‬5 min drive
  • ‪Zur Grenze - ‬3 min drive
  • ‪Höseler Caféhaus - ‬4 min drive
  • ‪Casa Vecchia UG - ‬5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

Hotel in Ratingen with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Düsseldorf - Ratingen. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Ratingen hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and a hairdryer. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Portuguese, Spanish, Turkish

Similar properties

Enter a contemporary hotel with a clear view into the interior through the glass revolving door.

Ramada by Wyndham Duesseldorf Ratingen

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 58 reviews
The price is AU$134
includes taxes & fees
15 Aug - 16 Aug
Ramada by Wyndham Duesseldorf Ratingen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junkers
  • Junkers

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

What is the cancellation policy at Mercure Hotel Düsseldorf - Ratingen?

Mercure Hotel Düsseldorf - Ratingen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Düsseldorf - Ratingen?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf - Ratingen on 20 Aug 2025 start from AU$131.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Düsseldorf - Ratingen?

Yep, Mercure Hotel Düsseldorf - Ratingen has a free self car park.

Are there any beaches close to Mercure Hotel Düsseldorf - Ratingen?

The closest beach to Mercure Hotel Düsseldorf - Ratingen is Seaside Beach Baldeney (12.4 km).

Does Mercure Hotel Düsseldorf - Ratingen serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel Düsseldorf - Ratingen?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Hotel Düsseldorf - Ratingen?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hotel Düsseldorf - Ratingen?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 100 out of 367 reviews
Rating 8 - Good. 168 out of 367 reviews
Rating 6 - Okay. 70 out of 367 reviews
Rating 4 - Poor. 11 out of 367 reviews
Rating 2 - Terrible. 18 out of 367 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tsubasa

Travelled with family
Liked: Cleanliness, staff & service
Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danijel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Qiumars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024

2/10 Terrible

Sunieldath

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024

8/10 Good

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024

8/10 Good

MR PAUL

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

MR PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service

2 night stay

Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stayed for 3 days restaurant and bar never open!

Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vasiliki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023

2/10 Terrible

Victoria

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023

2/10 Terrible

Julien

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel with no Hot water and not safe parking space

I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022

8/10 Good

Dennis

Stayed 1 night in Jun 2022

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last Minute Booking

Booked at last minute with super helpful reception - great to arrive after a x12 hour delay on the Eurotunnel with a warm welcome. Perfect stayover on our way to Czech Republic.
Stayed 1 night in Oct 2021

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed the bar & restaurant was not operating yet restaurants were operating nearby. Probably would choose different hotel because of that
Stayed 1 night in Sep 2021

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Wassim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at this hotel.

Had a good stay at this hotel. Pros: Clean, good size room, friendly staff, free internet, ample parking, McDonald and a good German restaurant across the street. Cons: No in room refrigerator/mini bar. Must have a car to get around.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the staff was so polite and courteous and helpful. I really enjoyed my visit.
Stayed 1 night in Nov 2019