See all properties
Save

Al Hamra Village Hotel

Photo gallery for Al Hamra Village Hotel

Beach
Exterior
Outdoor pool, open 6:00 AM to 6:30 AM, pool umbrellas, pool loungers
Minibar, in-room safe, individually furnished, desk
Beach

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$84
includes taxes & fees
11 June - 12 June

Explore the area

View map
Al Hamra, Ras Al Khaimah, 35604
  • Place, Falcon Island Beaches
    ‪6 min walk‬
  • Place, Al Hamra Mall
    ‪2 min drive‬
  • Place, Al Hamra Golf Club
    ‪4 min drive‬
  • Airport, Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, individually furnished, desk

Classic Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, individually furnished, desk

Classic Room, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually furnished, desk

Standard Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 81 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Ras Al Khaimah

A luxury stay in Ras Al Khaimah awaits you at Al Hamra Village Hotel. You'll be 3.1 km (1.9 mi) from Al Hamra Marina and Yacht Club and 17.8 km (11.1 mi) from Dreamland. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The buffet restaurant, Market Place, serves local and international cuisine and is open for breakfast and dinner. The Frisky Fox is the hotel's own pub, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym and pool loungers as well as access to a playground. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Al Hamra Village hotel, you'll be 26.7 km (16.6 mi) from Tower Links Golf Club.

What's nearby

  • beach near Al Hamra Royal Yacht Club - 4 min walk - 0.4 km
  • Falcon Island Beaches - 6 min walk - 0.6 km
  • beach near Al Hamra Village - 9 min walk - 0.8 km
  • Al Hamra Mall - 2 min drive - 1.4 km
  • Al Hamra Golf Club - 4 min drive - 1.8 km

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 29 min drive

Restaurants

  • ‪Starbucks / ستاربكس - ‬20 min walk
  • ‪Peacock Alley - ‬4 min drive
  • ‪Home Bakery - ‬18 min walk
  • ‪The Noodle Room Express - ‬15 min walk
  • ‪Joe & the Juice - ‬3 min drive

About this property

Al Hamra Village Hotel

Some rates at Al Hamra Village Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Al Hamra Village Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A complimentary children's club, multilingual staff, and gift shops/newsstands are also featured at the luxury Al Hamra Village Hotel. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Ras Al Khaimah hotel.

  • 219 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2010
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Al Hamra Village Hotel offers 219 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Ras Al Khaimah hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Similar properties

Garden
Rove Al Marjan Island
Al Marjan Island
  • On private beach
  • Pool
  • Kids’ pool
  • Restaurant
4.6 out of 5, Wonderful, 82 reviews
The price is AU$66
includes taxes & fees
1 July - 2 July
Rove Al Marjan Island

Property amenities

Internet

  • Available in all rooms: WiFi (AED 80 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 6 PM on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 83 for adults and AED 44 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Liquid Pool Bar
  • Market Place
  • The Frisky Fox

Things to do

  • 18-hole adjacent golf course
  • Free children's club
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Pool access ramp on site
  • Tile flooring in room

More

  • 2 buildings
  • 2 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub or rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: AED 150 per pet, per day, plus a deposit of AED 500 per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 83 for adults and from AED 44 for children
  • Fee for in-room wireless Internet: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 300.00 per person (return)
  • Pet deposit: AED 500 per day
  • Pet fee: AED 150 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 100474435300003

We should mention

  • Pool access available from 6:00 AM to 6:30 AM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Al Hamra Palace Beach
Al Hamra Residence Village Hotel Ras Al Khaimah
Hamra Beach Resort
Hamra Resort
Al Hamra Residence Village Hotel
Al Hamra Residence Village Ras Al Khaimah
Al Hamra Residence Village
Al Hamra Palace Beach Resort
Al Hamra Residence Village Resort Ras Al Khaimah
Al Hamra Residence Village Resort
Al Hamra Resince ge Ras Al Kh

Frequently asked questions

What is the cancellation policy at Al Hamra Village Hotel?

Al Hamra Village Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Hamra Village Hotel?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at Al Hamra Village Hotel on 11 June 2026 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Hamra Village Hotel?

Yep, Al Hamra Village Hotel has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Al Hamra Village Hotel?

The closest beach to Al Hamra Village Hotel is Flamingo Beach (15.2 km).

Does Al Hamra Village Hotel have a pool?

Al Hamra Village Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 6:30 AM. The swimming pool is closed on New Year's Eve.

What luxury perks are available at Al Hamra Village Hotel?

Al Hamra Village Hotel features a health club, an outdoor pool and 2 bars. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Al Hamra Village Hotel a romantic place to stay?

Al fresco dining and 24-hour room service, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Al Hamra Village Hotel.

Is Al Hamra Village Hotel family-friendly?

You bet! With amenities such as a free children's club, supervised childcare and a playground, it's no surprise that Al Hamra Village Hotel is a hit with families.

Are there hot tubs in the rooms at Al Hamra Village Hotel?

No, but there are Jetted bath in the guestrooms.

Does Al Hamra Village Hotel serve breakfast?

Yep, buffet breakfast is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Al Hamra Village Hotel?

No, but there's an airport shuttle that runs from 9 AM - 6 PM on request for a fee.

Is there a bar or restaurant at Al Hamra Village Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on New Year's Eve.

What time are check-in & check-out at Al Hamra Village Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Al Hamra Village Hotel?

Cats and dogs are welcome at Al Hamra Village Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Is there a golf course on site at Al Hamra Village Hotel?

There is a golf course next to Al Hamra Village Hotel.

Al Hamra Village Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 159 reviews
Rating 8 - Good. 46 out of 159 reviews
Rating 6 - Okay. 36 out of 159 reviews
Rating 4 - Poor. 22 out of 159 reviews
Rating 2 - Terrible. 13 out of 159 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very nice place, close to the beach and very quiet. Has a nice bar and pool area.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mohamad El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Spacious rooms. Perfect neighborhood. The best value of money for a hotel in RAK
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends night out at Al Hamra village

A day of relaxation with friends at Al Hamra village went excellent. We were given an early check in and a great location of the room. Service was excellent and great comfort.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Moazzam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Checked in with family for local staycation and eventually had to check out middle of the night when my wife found out a baby lizard next to the bead head.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a quick weekend getaway here. Haven't been since before covid. Really nice staff and good options for dining. Property is currently being renovated, so some of the areas are in construction. Spacious rooms and beach is close by - loved the Frisky Fox and evening entertainment. Shame to see the Belgian Beer cafe is no longer nearby but everything else good
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel. Great value.

Our expectations were low due to the score of 7. No need for such a low score. It was fine. Good value for money for an overnight stay.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

MARIO

Liked: Cleanliness, staff & service
Average
Stayed 2 nights in May 2024
Verified

4/10 Poor

Jassim

Disliked: Property conditions & facilities
I hate when a hotel doesn’t have a bathroom bidet especially when you are in the UAE
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the tv location is not aafe when i use the cabinet
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jassim

Checking was excellent and the staff was very welcome and very fast in processing but checking out was the worst in my life. Also of you call them to clean the room they’ll never come
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Poor Service.

The Stay was good but the check in was terrible. The hotel policy was 3pm check in and I went to check in at 5pm. The room was not ready and took 29 min for the process.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Charlie

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Good Value for Money

Whilst the staff were very polite and helpful, there were lots of long wait times for simple items such as an iron for the room, plates and bowls in the restaurant and drinks from the pool bar. Also, the facilities are outdated and in need of maintenance - the bath rail fell off on first use and when they moved us to a second room, one of the door handles fell off. The pool by the beach is very dirty - the furniture has not been cleaned or repaired in a long time. Finally, the food at the buffet is almost inedible. Overall, it is not worth the price and it is not good value for money.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Roya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Areas of improvements

Service was bad ! They never pick up the phone on the help desk … The food needs lots of improvements weather breakfast or dinner but the dinner was a disaster !!! The room is not clean, it needs deep cleaning to go back to a neutral place where later the normal cleaning is helpful. Also the flies - you need to find a way to maintain the pest control , flies in the room were too much ! Tooo much
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Lot's of annoying things

On arrival the reception warned me that my room next to the pool would be very noisy, so instead they gave me a room further away. Sound insulation? Apparently no, and the pool bar is open until 2am. The place seems fine at fist glance, but some things start to annoy: wifi didn't work and bathtub doesn't have a plug. And when calling the reception asking about these the phone line "stopped working" without apparent reason, while background and voices in the reception could be heard. Theres no chair for the room's office table. Lighting in the room is very dark. A lot of bird poo in the balcony. They need to pay more attention to the details. Luckily the room was very quiet and it was very easy to get a good sleep. The pool area seemed cozy.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Tilat ja maisemat olivat hienot. Palveluhenkeä sinänsä löytyi, mutta kaikki asiat eivät silti toimineet täysin odotetusti. Mahtava ranta: aktiviteetteja ostettavissa ja kuten itse sanoivat 50 aed on 50 aed ja 15 min on 15 min. Vesi kirkasta, eikä mitään yllätyksiä, uida voi miten paljon haluaa, Aktiviteetit tosin välillä nostatti aaltoja. Aamiainen suhteettoman kallis, ei kuulu hintaan, mutta jääkaappipakastin, mikro ja hella uusilla löytyy huoneesta. Vaikka huoneen varaa kolmelle on lisävuode silti lisämaksullinen ja kaikkia tarvikkeita on vain kahdelle, kolmas kylpypyyhe sentään saatiin, mutta ei kuppeja tai kasvopyyhettä yms., vaikka siis maksettiin lisävuoteesta. Sopiva kilsan kävelymatka kahta kautta kauppakeskukseen, josta löytyy kaikki tarvittava ja enemmänkin. Taksikin vain 7 aed, jos tuli ostettua enemmän. Tämä hotelli näkyy kauas sekä päivällä että erityisesti pimeällä.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in good location. Room service food was good and affordable. Nice view of pool from room. Not far from al hamra mall and supermarket. Only mishap is false advertising. If you book standard room thy put you in a village about 300 meters from main resort which has the beach and more activities.
Stayed 4 nights in Nov 2019
Verified

4/10 Poor

Anoush

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
small - disappointing amenities, not more than 3 star accommodation.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد جدا

رائعة
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيد جدا

إقامة رائعة
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رحلة مميزة

إقامة رائعة .. ملاحظة الفطور مكرر ولا يوجد تنويع في البوفيه
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!!

its amazing! rooms are huge and very comfortable...the place is awesome...but one thing was very disappointing is that NO FREE WIFI inside the rooms, you have to pay to connect!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room upgrade . Nice, big beautiful room. Very friendly staff
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekreationsresa

Målet var att få värme, sol, se lite av landet samt hälsa på sonen som arbetar som golfvärd/reseledare/researrangörsrepresentant. Fick alla önskemål uppfyllda, dock lite mer regn/moln än önskat. Värt att veta är att det är ett dyrt land, framför allt alkohol. Mkt bra service och alla var vänliga.
Stayed 8 nights in Mar 2019
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tides turn for the better.

My trip seems like two different trips. The first part was not nice and i did not feel welcomed. Then a miracle happened and the latter part of my trip exceeded all expectations. My friend was having a general discussion one day at the reception and was asked if he is pleased. He expressed his dissatisfaction on a couple of key points. What happened then shows the importance of having the right people in the right place. Accidentally the person asking the questions happened to be the hotel manager and he went in big time to make the latter part of our trip a success. First of all we were moved from the village to the residence which gave us an easier access to all the services. Secondly he upgraded us from 2 separate rooms into one big room with two separate bedrooms so we could spend time together in an easier way. On top of all this he helped me get access to premium wifi which was very important for me. What a gamechanger. Thank you so much!
Stayed 10 nights in Mar 2019