The Rarotongan Beach Resort & Lagoonarium

4.0 star property
On private beach with outdoor pool, near Wigmore's Waterfall

Photo gallery for The Rarotongan Beach Resort & Lagoonarium

Outdoor pool, pool loungers
Grand Suite, Beachfront | Beach
Daily continental breakfast (NZD 28 per person)
Room amenity
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service

Explore the area

View map
Aroa Beach Marine Reserve, Arorangi, Ara Tapu Rd, Rarotonga
  • Place, Aroa Beach
    ‪3 min walk‬
  • Place, Te Vara Nui Village
    ‪13 min drive‬
  • Place, Muri Beach
    ‪13 min drive‬
  • Airport, Rarotonga (RAR-Rarotonga Intl.)
    ‪13 min drive‬

Room options

2-Bedroom Beachside Suite

Highlights

Furnished patio
Separate dining area
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
HDTV
  • 80 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds

Beachfront Room

7.8 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Beachfront Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 50 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Beachside Suite

Highlights

Furnished patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 50 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Grand Beachfront Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
Ceiling fan
  • 103 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Honeymoon Pool & Spa Bungalow

Highlights

Garden
Furnished patio
Separate sitting area
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

3-Bedroom Private Pool Villa (Onemaru)

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
  • 770 sq m
  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds

3-Bedroom Private Pool & Spa Villa (Lime Blossom)

Highlights

Garden
Furnished patio
Separate dining area
Separate sitting area
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 900 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

2-Bedroom Beachfront Interconnecting Family Suite

Highlights

Furnished patio
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
  • 60 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

2-Bedroom Beachside Interconnecting Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Beachside Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Fridge
HDTV
Ceiling fan
Blackout curtains
Premium bedding
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

3-Bedroom Beachside Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 90 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 12
  • 3 King Beds and 3 Twin Bunk Beds

3-Bedroom Beachfront Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 90 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 12
  • 3 King Beds and 3 Twin Bunk Beds

4-Bedroom Beachside Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 120 sq m
  • 4 bedrooms
  • Resort view
  • Sleeps 16
  • 4 King Beds and 4 Twin Bunk Beds

4-Bedroom Beachfront Interconnecting Family Suite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
Blackout curtains
Fan
  • 120 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 16
  • 4 King Beds and 4 Twin Bunk Beds

2-Bedroom Grand Beachfront Suite

Highlights

Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
Blackout curtains
Fan
Premium bedding
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

About the area

Rarotonga

A family-friendly stay in Rarotonga awaits you at The Rarotongan Beach Resort & Lagoonarium. You'll be steps from Aroa Beach and 3.8 km (2.3 mi) from Wigmore's Waterfall. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .The restaurant, Captain Andys Bar & Grill, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, outdoor tennis court and karaoke. 4306 square feet (400 square metres) of event facilities include a meeting room and a conference centre. Added amenities include Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Places within a 15-minute drive of this 4-property class Arorangi hotel include Punanga Nui Market and Muri Night Markets.

What's nearby

  • Aroa Beach - 3 min walk - 0.3 km
  • Wigmore's Waterfall - 6 min drive - 3.8 km
  • Te Vara Nui Village - 13 min drive - 10.7 km
  • Muri Night Markets - 13 min drive - 10.7 km
  • Muri Beach - 13 min drive - 10.7 km

Getting around

  • Rarotonga (RAR-Rarotonga Intl.) - 13 min drive

Restaurants

  • ‪Shipwreck Hut - ‬19 min walk
  • ‪Charlie's - ‬10 min drive
  • ‪Tamarind House - ‬16 min drive
  • ‪Trader Jacks Bar & Grill - ‬14 min drive
  • ‪Rehab Nightclub, Rarotonga, Cook Islands - ‬14 min drive

About this property

The Rarotongan Beach Resort & Lagoonarium

On private beach with outdoor pool, near Wigmore's Waterfall
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. Summer fun is a breeze at The Rarotongan Beach Resort & Lagoonarium with activities such as snorkelling, kayaking and volleyball.

There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. This beach hotel also offers a complimentary children's club, an outdoor pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Rarotonga hotel.

  • 104 guestrooms or units
  • 2 levels
  • 12 buildings
  • 2 dining venues
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1977
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Rarotongan Beach Resort & Lagoonarium offers 104 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rarotonga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per day)
  • In-room WiFi has a 2-device limit
  • Available in some public areas: WiFi (NZD 10 per day); wired internet (surcharge)
  • WiFi in public areas has a 2-device limit

Parking and transport

  • Free offsite parking within 20 metres
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 28 for adults and NZD 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain Andys Bar & Grill
  • Te Vaka Restaurant

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Free children's club
  • Gym
  • Karaoke
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (4,306 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 12 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 28 for adults and from NZD 16 for children
  • Fee for in-room wireless Internet: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per day (2-device limit, rates may vary)
  • Fee for wired Internet in public areas: NZD 18 per hour (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Parties and events are allowed on site. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rarotongan Beach Resort
Rarotongan Beach Resort Lagoonarium
Resort Lagoonarium
Rarotongan Beach Lagoonarium
The Rarotongan Beach Resort Spa
The Rarotongan & Lagoonarium
The Rarotongan Beach Resort & Lagoonarium Hotel
The Rarotongan Beach Resort & Lagoonarium Rarotonga
The Rarotongan Beach Resort & Lagoonarium Hotel Rarotonga

Frequently asked questions

What is the cancellation policy at The Rarotongan Beach Resort & Lagoonarium?

The Rarotongan Beach Resort & Lagoonarium offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Rarotongan Beach Resort & Lagoonarium?

Yep, The Rarotongan Beach Resort & Lagoonarium has a free self car park.

Are there any beaches close to The Rarotongan Beach Resort & Lagoonarium?

Yep, The Rarotongan Beach Resort & Lagoonarium is a short 3-minute walk from Aroa Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Does The Rarotongan Beach Resort & Lagoonarium have a pool?

The Rarotongan Beach Resort & Lagoonarium has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at The Rarotongan Beach Resort & Lagoonarium?

The Rarotongan Beach Resort & Lagoonarium features a private beach, an outdoor pool and 2 restaurants.

What makes The Rarotongan Beach Resort & Lagoonarium a romantic place to stay?

Beachfront dining and a private beach, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Rarotongan Beach Resort & Lagoonarium.

Is The Rarotongan Beach Resort & Lagoonarium family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as baby baths and childcare services in the guestrooms, it's no surprise that The Rarotongan Beach Resort & Lagoonarium is a hit with families.

Does The Rarotongan Beach Resort & Lagoonarium serve breakfast?

Sure does, continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Rarotongan Beach Resort & Lagoonarium?

No, The Rarotongan Beach Resort & Lagoonarium does not offer an airport shuttle service.

Is there a bar or restaurant at The Rarotongan Beach Resort & Lagoonarium?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Rarotongan Beach Resort & Lagoonarium?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at The Rarotongan Beach Resort & Lagoonarium?

No, pets are not allowed.

The Rarotongan Beach Resort & Lagoonarium Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 159 out of 472 reviews
Rating 8 - Good. 191 out of 472 reviews
Rating 6 - Okay. 79 out of 472 reviews
Rating 4 - Poor. 27 out of 472 reviews
Rating 2 - Terrible. 16 out of 472 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The snorkeling was incredible and there are all the facilities that you need as a family, although some facilities are for 18+ only. The rooms are a little dated.
Stayed 9 nights in Sep 2025

8/10 Good

Gavin

Travelled with family
Liked: Staff & service, amenities
The lagoon is stunning. The resort could do with a makeover. Rooms very tired.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling on the resort beach, probably the best on the island. Nice relaxed atmosphere , lovely staff. Handy having an outdoor shower in our room to wash off the sand and snorkeling gear. Our favourite place to stay
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for family stay, excellent lagoon area.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ruyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our 12 night stay. the resort is situated in the best reef in rarotonga and the snorkelling is unbelievable. a resident turtle also resides in the lagoon
Stayed 12 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury on the lagoon.

We stayed in the beautiful villa across the road from the main resort. The facilities were exceptional. We very much enjoyed our daily private spa and the privacy provided by staying in the villa.
Stayed 3 nights in Jul 2025

6/10 Okay

Kerri

Stayed 3 nights in Jul 2025

6/10 Okay

Kerri

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Rarotongan was a great family retreat with lots of entertaining activities and attractions. However, we felt compelled to use the facilities due to the small size (which isn't reflected in the images online) of our room and the bugs (cockroaches) that were in our room throughout our stay. It actually made it hard to sleep after seeing the first one. Then we saw them through facilities, in bathrooms and other areas around the resort. The bathrooms and pool area had a lingering sewage smell, and the details about the gym where just as misleading as the room size. The restaurant was fantastic, staff were incredibly friendly and their attention to detail was amazing! The kayaks and other boards were limited due to other families monopolizing them. The pool was small but fairly safe for children under 5. The Moko Club had great activities for smaller children and the staff management drinks were a great personal touch to making us feel welcome. The Rarotongan was a good experience for us, however the conditions of the resort are showing signs of wear and tear that don't reflect the cost of the rooms.
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Stayed 1 night in Jun 2025

8/10 Good

Lisa Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Rarotongan is gorgeous- beautiful food, beautiful beach and fantastic snorkeling. It is clean with good room servicing, and most staff are great.
Lots of fish by the restaurant area- lots of kids feeding them (allowed)
Great kayaking gear
Stayed 8 nights in Jun 2025

6/10 Okay

Miss

Stayed 5 nights in Jun 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right there in the resort beach , snorkeling, restaurant, They had kayaks,paddle boards , snorkeling gear. Lots of activities for all ages. One thing I wish they had was a kitchen area in rooms. Other wise had a amazing time..
Stayed 8 nights in Jun 2025

4/10 Poor

DAISY Yao

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve travelled a lot, and honestly, this place felt way overpriced for what it offers. $650 a night! I understand it’s school holiday season, but we stayed at a resort expecting decent service — and didn’t get it. Breakfast was pretty poor — by 9am most of the food was already gone, and they barely refilled anything. Our room felt old and not properly cleaned, with sticky furniture surfaces. We stayed for 4 nights and only got proper housekeeping once. One day they made the bed but didn’t change towels, refill soaps, or even clean the mugs. When we asked a staff member directly for supplies, they told us housekeeping only comes once — like we were asking for too much. Another frustrating part — the TV in the room had a Netflix screen, but we couldn’t connect it to WiFi. We called three times, waited over 5 hours, only to finally be told “it’s not a smart TV.” Super confusing and a waste of time. Beach towels were “limited” because apparently a group had reserved them — which is just odd for a resort. The only positive part of the stay was one really lovely security guy from Fiji. He was genuinely kind and helpful — and honestly, he’s the reason this place gets 2 stars instead of 1. Kayaks and paddleboards were free, which helped a little, but overall it just didn’t feel worth it. Definitely won’t be back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Katene

Disliked: Cleanliness, property conditions & facilities
Not the worst place in the world, but for what you pay for it’s pretty bad. Rooms are over priced and old, the staff look like they don’t even want to be there, the food is absolutely horrible. Better off staying
Stayed 5 nights in Jun 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place great stay. Loved it
Stayed 2 nights in May 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The snorkeling was amazing, the nature was beautiful, the staff was nice and helpful, kayaks and snorkeling gear could be rented for free. Really great vacation. . the only thing we didn't like was the breakfast. The chef should learn how to properly prepare eggs and bacon.
Stayed 8 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Dirty, dated, and workers will not lift a finger to help you. Go elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Maureen, Rolleston

Travelled with family
Liked: Cleanliness, amenities
Check in was a breeze. The lady allowed us to check in early as our room was ready. Thanking you. You made us enjoy more time of our holiday. The beach view is amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ardelle

Stayed 2 nights in May 2025

6/10 Okay

Linda

Travelled with family and small children
On arrival at the Rarotongan, we were greeted by an older grumpy lady on reception, no help offered with suitcases or showing us to our rooms - 5 suitcases, backpacks, pushchair and two tired children, we eventually found our rooms, located on the first floor. Took several days to get maintenance issues resolved. Dogs on the beach, very annoying, one dog even came up and peed on the sandcastle our grandson had built. And the barking dogs at night waking you up. Beach towels were tatty, Where the tiled floor by the restaurant/bar area finished the edges were sharp/broken and a trip hazard. We again encountered the grumpy older receptionist when we enquired about a late check-out. Her response was, best I can do is 10:30, you can use the guest lounge until your airport transfers arrive". Departure day: it was pouring with rain, we went to reception to check-out, no secure luggage room, suitcases just abandoned in reception. Guest lounge - curtains drawn and almost every sofa had a person sleeping on it. Games room - Being used for screen printing, lots of wet paint and rollers. Neither room child friendly. Eventually we find a dry place to wait for 3 hours down by the bar area. The staff in the bar, restaurant and beach activities were all nice and helpful, reception not so much. Overall, the resort looks tired and in need of some TLC and probably relies on the fact that it has a good position on the beach, good snorkelling and beautiful sunsets, to attract holiday makers.
View from room 7323
Beautiful sunsets
Stayed 6 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Grounds and beach were fabulous. Breakfast was very good.
Stayed 7 nights in May 2025