4.0 out of 5

"Stayed in room facing beach. Was nice and breazy. Need some updating but reasonably clean. Service was good. Restaurant food was ok. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At The Edgewater Resort and Spa you'll be within a 15-minute walk of Black Rock and 4.8 km (3 mi) from Aroa Beach. Highlights at this beachfront resort include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 280 individually decorated rooms feature TVs with satellite channels, and you can enjoy WiFi, in-room childcare, and ceiling fans. Fridges and room service make in-room dining convenient. Additionally, safes, hairdryers, and irons/ironing boards are available.

A day of pampering at Edgewater Spa and Salon can include deep-tissue massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, The Brasserie, serves local and international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the resort's own poolside bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find WiFi in public areas, a conference centre, and laundry facilities. Each morning free continental breakfast is offered between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Arorangi resort, you'll be 16 km (10 mi) from Muri Beach.

Standard Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$171 per night

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

VIP Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, Beachside

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Villa, 3 Bedrooms, Garden Area

Bed Count 2 Full Beds Maximum Occupancy 6 Max

The Edgewater Resort and Spa ratings based on 69 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Edgewater Resort and Spa

Everyone (48) Couples (10) Family (11)
3 out of 5
The hotel is very tired. We stayed in a Garden Veiw room to start and it was, sorry to say, aweful. The room key wouldn’t work over and over again. The T.V wouldn’t work. The shower could barely fit an adult. It was so old it didn’t feel clean even though it was. The rosters outside woke you in the early hours everyday. We upgraded to a beach front room and it was lovely and our holiday was really enjoyable from that point. Internet is expensive, I would buy a sim and data from the airport. Breakfast is basic but nice. Restaurant food is lovely. Staff are so so, some are lovely some not so much. The beach and snorkeling were great but you have to get in quick for snorkeling gear as they don’t have a lot. The pool is nice but used a lot by non guests so can get very busy. All in all a nice holiday.

Posted by on 27 Jan. 2019

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5 out of 5
Beautiful hotel resort I couldn’t have asked for anything better simple and convenient. It was me and my partners first ever trip away and we loved it. We are definitely going back to the edge water resort at the end of this year. The staff there were so friendly from the cleaners to the restaurant staff. They really made us feel like it was our home away from home. P.S WE WILL BE BACK BEFORE U KNOW IT. ROSALINA TENARI& PAUL RICHARD.

Posted by on 22 Jan. 2019

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4 out of 5
On arrival we were thrilled to find that we had been upgraded to a Lagoon View room. It was right above the pool and next door to the Function Room so was a little noisy at times but the view way outweighed the noise which was actually happy sounds from children and people being entertained. We didn't visit with children but I would highly recommend The Edgewater as family friendly (which is not easy in Rarotonga) I would suggest some of the rooms having a microwave or something to warm food for babies/children.Overall a great cost effective holiday destination.

Posted by , from Kapiti NZ on 22 Nov. 2018

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3 out of 5
Clean rooms but old and need refurbishing. Friendly staff.

Posted by , from New Zealand on 20 Nov. 2018

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5 out of 5

Posted by on 12 Nov. 2018

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3 out of 5
Hotel very dated. Rooms bland and can hear other guests through the walls and walking around above if you stay in the rooms below. Hotel staff not engaging at all. Food was ok but drinks expensive. Nice location but very crowded with lots of families so if you want a relaxing time this isn’t the place for you.

Posted by on 15 Sep. 2018

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Comment from Hotel Management

14 Oct. 2018 by Emile Kairua - Director of Sales and Marketing

Kia Orana - Being one of the most popular resorts on the island, we are having challenges finding a lull in the high occupancy to get in and carry out the refurbishment work that is now really needed especially in the Garden side of the resort. We are pleased to announce that we have found that quiet time - January 2019. We will be gutting out the Lagoon View and Garden Rooms over Jan and Feb to carry out a major refurb. We do hope you will stay in touch as we being in some really nice changes to these rooms

5 out of 5
Awesome view at a very friendly Resort heaps to see and do great food and cocktails at the restaurant

Posted by , from New Zealand on 14 Sep. 2018

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Comment from Hotel Management

14 Oct. 2018 by Emile Kairua - DOSM

Thank yuo for your comments

4 out of 5
The staff are great, kids club is awesome and the activity schedule for the resort is great! Facilities are a bit dated and need repair in some places (ie games room and tiles cracked in room). Good meals, fast service and well priced. We would stay again- hopefully the place has a revamp soon? Thanks though guys it was awesome!

Posted by on 8 Sep. 2018

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3 out of 5
Stayed in room facing beach. Was nice and breazy. Need some updating but reasonably clean. Service was good. Restaurant food was ok.

Posted by on 4 Sep. 2018

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Comment from Hotel Management

11 Sep. 2018 by Emile Kairua - Director of Sales and Marketing

Thank you for sending through your review of your stay with us. We appreciate getting feedback on how we performed and will use your feedback to improve on our services.

2 out of 5

Hotel dated and no decent internet access

Pros: Not much
Cons: Internet access and quality of food
Location: On beach and near airport
Dated but clean but no decent internet access as the hotels expensive internet was patchy at best and expensive. Food in resort expensive and very unhealthy. Left after two days as did not enjoy it and most unsuitable for a business traveler.

Posted by on 25 Aug. 2018

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About the The Edgewater Resort and Spa

Location Avarua, Rarotonga,

Property Features

The Edgewater Resort and Spa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee. Spa services, a free kid's club, and tour or ticket assistance are also featured at the business-friendly The Edgewater Resort and Spa. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This 3.5-star Rarotonga resort is smoke free.

  • 280 guestrooms or units
  • 3 levels
  • 28 buildings
  • 2 dining venues
  • Built in 1974
  • Continental breakfast (free)
  • Bar by the pool
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rarotonga (RAR-Rarotonga Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

The Edgewater Resort and Spa offers 280 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and a hairdryer. Each accommodation is individually decorated. Televisions come with premium satellite channels. In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique decor

Food & Drink

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM.

The Brasserie – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

The Spaghetti House – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Spa tub in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 60 (for 23 hours, 1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 60 (for 23 hours, 1-device limit, rates may vary)
  • Airport shuttle fee: NZD 45 per person (roundtrip)
  • Airport shuttle fee per child: NZD 22.50 (roundtrip), (from 2 to 11 years old)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edgewater Resort Rarotonga
  • The Edgewater Resort Spa
  • Edgewater Rarotonga

You should know

  • The Edgewater Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.