Sunrise Beach Bungalows

17 Nov. 2019 by Caryn Kenny

Thanyou for your comments. We all do our very best here to offer service in every way. The property is kept well maintained the rooms are very clean and we are real good value for money Hoping you get to return again

14 Nov. 2019 by Caryn Kenny

Thankyou for your comments. The on site manager is available any time to assist the guests in anyway possible. With at the same time offering non obstrustive service The property is well maintained the rooms are cleaned by professional housekeepers hours prior to arrival everyone here is avail to assistt. Again thankyou for your review

26 Sep. 2019 by Caryn Kenny

Thankyou for your comments. The property is located right on the Pacific Ocean with a salt water swimming pool on the premises The Sunrise is clean comfortable and affordable down a long driveway off the main offering peace and quiet.

4 Sep. 2019 by Caryn Kenny

Another anon Review Thanks

23 Jul. 2019 by Caryn Kenny

All wrong The guest were emailed well prior to their arrival but did not check their inbox via Expedia The booking was for a one night stay. Earlier that day the room they had booked had a plumbing problem they were upgraded to another property with the room rate being a higher tarrif which was paid by the property here The guests breakast was dropped off to the alternative accommodation. The Sunrise does not offer free airport transfers on a one night booking that is all on sites The complaint appears to be the alternative property that the guest stayed in which was paid in full by the Sunrise. The staff there were instructed to leave the breakfast in the room which comprises of cornflakes eggs can of spagetti sacheted butter and jams carton of milk and fresh bread in a sealed plastic bag. The staff at the other property did not do that nor is the Sunrise reponsbile for the cleaniliness of the other accommodation nor that of the taxi tarrif provided. The complaint relates to the other property that the guest was relocated to not of the Sunrise here. this guest was relocated on the morning of their arrival with the emai of the property change sent to them 14 hours prior to their arrival. That email is electonically recorded on the property sent emails here. The Sunrise host will be contacting the manager of the other accommodation with the guests concerns. It is policy of any OTA that of if some reason the property booked is not able to have that guest the property is to relocate that guest to a another accommodator of the same quality and room standard The Sunrise adhered to the OTA policy the guest had a room for the night their complaints should be directed to that of the other property The host lives on site and was up to meet the guest on arrival. The airport is only a 12 minute drive

11 Jul. 2019 by Caryn Kenny

Thankyou for your comments The host does anything to help as she lives on the property and is here to help 24/7. She meets all the 3am arrivals departures nothing is a aproblem organising car rentals activites The 17 page compendium in each bungalow fully outlines the island what to do here the facilities of the property and other useful tips Again thankyou for your comments the host is always avail to help in any way

30 May 2019 by Caryn Kenny

The host lives on site and is on call 24/7 Every guest is greeted and met likewise on departure. Again this guest has posted an anon review AFTER their stay which does not disclose what percieved issues they had At no one time did the guest during their stay talk to the host about what they thought instead posting an anon review after their stay which does not reflect the truth nor the property itself here. Professional housekeeping staff are engaged with pool specialists and groundsmen who work at he property here New linen towels are commercially cleaned the rooms are fully self catering with all cookin facilities a breakfast is provided first am of arrival free. Again to have an anom review posted with a score of 2 is a very poor reflection of the guest themselves had their perceived issues being brought up with the host they would have been attended to immediately which is always the case When booking car bike hire tour activities etc etc as the host offers a 24 hour service and is always here to please and help in any way

14 Mar. 2019 by Caryn Kenny

Thankyou for your comments the property is a small self catering property located right on the ocean The host and staff go out of their way to assist guests in any way they can the property is affordable and excellent value for money hope to see you back here again and again thankyou as we all work hard here

12 Nov. 2018 by Caryn Kenny

Thankyou for your review The property is on the oceanfront and it does state on all sites that not suitable for swimming. There is a clear access to the foreshore and a large salt water swimming pool on the premises. The property was built in 1983 is of solid concrete block construction. All bungalows have had a complete repaint exterior and interior which is part of three monthly maintenance undertaken in the past two weeks. As being on an oceanfront location the property is subject t There have been new drapes beds furniture and appliances fitted out in recent months in the latest style. All units are completely self catering with all sundries cooking facilities provided offering great value for money in a private location situated right on the ocean

23 Oct. 2018 by Caryn Kenny

Thankyou for your review. The Sunrise is excellent value for money with all rooms being self catering with flat screen tvs new electrical appliances beds linen and has recently being refurbished. The host lives on site and offers a 24 service.