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4.1 out of 5

"Great property. Amazing lagoon access and great amenities such as kayaks and paddle boards. " More

By a verified traveller on Fri 18 Feb 2022

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Hotel Description

At Sanctuary Rarotonga-On the beach - Adults Only you'll be within just a 5-minute stroll of Aroa Beach and within 15 minutes of Cocoputt. Highlights at this beachfront resort include a full-service spa, a private beach, and a restaurant.

A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Blue Water Grill Pacific, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, outdoor tennis court, and pool loungers. A meeting room, a conference center, and a business center are among the business amenities offered. Plus you'll find WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Arorangi resort include Wigmore's Waterfall and Rarotonga Golf Club.

Suite, Beachside

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$178* Per night/room 20 Mar. - 21 Mar.

2-Bedroom Beachside Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sanctuary Rarotonga-On the beach - Adults Only ratings based on 54 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sanctuary Rarotonga-On the beach - Adults Only

Everyone (28) Couples (22) Family (4)
5 out of 5
Great property. Amazing lagoon access and great amenities such as kayaks and paddle boards.

Posted by on 18 Feb. 2022

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Comment from Hotel Management

18 Feb. 2022 by Bob

thank you Darren for your kind comments, we are really please that you had a great time and enjoyed the water sports that we have to offer. We would certainly love to welcome you back should your travels bring you this way.

4 out of 5
Barely any staff onsite (first week of Feb 2022) so we had to check in at the Rarotongan next door. The restaurant and swim up bar at the Sanctuary are closed (due to staffing). Rooms were not cleaned/serviced etc unless we asked despite them advertising fresh towels etc daily. Activities available were awesome, kayaks, snorkeling gear etc. Pool was good. As long as you have very low expectations for service you'll have a great time. We probably expected too much with daily towels etc.

Posted by on 11 Feb. 2022

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Comment from Hotel Management

11 Feb. 2022 by Bob Taylor, General Manager

Thank you for your review. I would have been pleased to meet with you when you were at the resort and address your concerns at the time when they could be dealt with. To promote COVID-19 safety we currently have streamlined our services. As the risk of Omicron subsides we will reintroduce the full range of services in line with government health guidelines. Housekeeping is provided daily and if guests require additional housekeeping services they simply need to call Reception to arrange this. I am pleased that you enjoyed the Activities programme and pool.

5 out of 5
Location, staff, service, food, cocktails - brilliant. I would go back again any time.

Posted by on 30 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Bob Taylor, General Manager

Thank you for your kind review! We look forward to welcoming you back!

5 out of 5
The place feels clean and fresh. A nice balance between a beachside house and a touch of luxury

Posted by , from Gisborne on 28 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Haimona

Kia Orana, Thank you for your kind review. I am pleased to hear you had a lovely stay and that you enjoyed the beachfront location and facilities. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

4 out of 5
I liked that all the sporting equipment was freely available . Pleasant staff . Beautiful position with the snorkeling on your doorstep

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by Haimona

Kia Orana Thank you for taking the time to post a review of your recent stay with us. I am pleased to hear that you enjoyed the beachfront location of the resort as well as the amazing snorkeling directly in front of your suite. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. Thank you again for choosing to stay with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

3 out of 5
Very clean and tidy with good equipment for activities. Swimming pools very disappointing, rooms are small.

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Haimona

Kia Orana, Thank you for taking the time to post a review of your recent stay with us. I am pleased to hear that you found the resort to be very clean and that you also enjoyed the complimentary activities equipment. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. To assist guests select their preferred accommodation, there are 360 degree images, photos, room maps and detailed descriptions of all accommodation options available online. The Sanctuary Rarotonga – on the beach is the only adults-only resort with a swim-up bar pool on the island. It is located among lush, tropical gardens. This offers two separate spaces to offer our guests two different experiences; the beach and lagoon and the tropical garden swim-up bar & pool. Thank you again for choosing to stay with us. Kind Regards, Haimona Browne Resort Manager

5 out of 5
The staff were very friendly & obliging. We dined at the in house restaurant on two nights of our stay & had great meals.

Posted by on 3 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Haimona

Kia Orana, Thank you for taking the time to post of a review of your recent stay with us. I am delighted to hear that you had a lovely stay and that you also enjoyed your dining experiences at our restaurant. I am also pleased to hear that you enjoyed the warm hospitality from our staff. Thank you again for staying with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

5 out of 5
What an amazing place to visit. Photos on website are exactly how the resort is. Great staff, great meals at great prices. Can sit relax and enjoy free activities.

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Haimona

Kia Orana, Thank you for your kind review. I am delighted to hear that you had an amazing stay and that you also enjoyed your meals and the warm hospitality from our staff. I am also pleased to hear that you enjoyed the complimentary activities as well. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkelling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. We look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

4 out of 5
Very relaxing & peaceful, quiet Meals were delicious & great value for money Staff friendly Accommodation excellent with plenty of room We’d be happy to stay there again

Posted by , from Cummins, South Australia on 17 May 2019

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Comment from Hotel Management

22 May 2019 by Haimona

Kia Orana, Thank you for taking the time a post a review of your recent stay with us. I am delighted to hear that you had a relaxing and lovely stay with us, and that you also enjoyed your meals and the warm hospitality from our staff. I am also pleased to hear that you found your accommodation to be spacious and excellent. We look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager

4 out of 5
Very accommodating staff friendly and helpful. Lovely location,

Posted by on 29 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Haimona

Kia Orana, Thank you for your review. I am pleased to hear that you had a wonderful stay and enjoyed the lovely beachfront location of the resort. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary with beautiful white sand beaches, the island’s best all tide snorkeling with abundant tropical fish and occasional turtles and eagle rays as well as stunning sunsets. Guests can explore the marine sanctuary with complimentary kayaks, paddle boards, snorkels & masks, etc. We are so pleased to hear that you enjoyed the warm hospitality from our staff and will pass your comments onto our team. Thank you again for staying with us and we look forward to welcoming you back soon. Kind Regards, Haimona Browne Resort Manager.

About the Sanctuary Rarotonga-On the beach - Adults Only

Location Aroa Beach & Marine Reserve, Rarotonga,

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Sanctuary Rarotonga-On the beach - Adults Only, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, outdoor tennis courts, and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 4-star Rarotonga resort.

  • 49 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 2010
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Sanctuary Rarotonga-On the beach - Adults Only offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Blue Water Grill Pacific - This beachfront restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 16
  • Check-in time ends at anytime

Special check-in instructions:

Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by Airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Sanctuary Rarotonga-On the beach - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for NZD 95.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Parties and events are allowed on site. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 16
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 28 per person
  • Fee for in-room wireless internet: NZD 10 per night (rates may vary)
  • Fee for wireless internet in public areas: NZD 10 per night (1-device limit, rates may vary)
  • Airport shuttle fee: NZD 60 per person (roundtrip)
  • Rollaway bed fee: NZD 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Hotel Rarotonga-on beach
  • Sanctuary Rarotonga-on beach
  • Sanctuary Rarotonga-on beach-Adults Resort
  • Sanctuary beach-Adults Resort
  • Sanctuary Rarotonga-on beach-Adults
  • Sanctuary beach-Adults
  • Sanctuary Rarotonga On The
  • Sanctuary Rarotonga on the beach Adults Only
  • Sanctuary Rarotonga-On the beach - Adults Only Resort
  • Sanctuary Rarotonga-On the beach - Adults Only Rarotonga
  • Sanctuary Rarotonga-On the beach - Adults Only Resort Rarotonga

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.