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4.4 out of 5

"Great location, clean units, great to have Barefoot Bar onsite and reasonably good breakfast. Shuttle from airport didn't show up. Welcome at resort w ... " More

By a verified traveller on Sat 07 Sep 2019

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Hotel Description

A family-friendly stay in Rarotonga awaits you at Pacific Resort Rarotonga. Within steps you'll find Muri Beach and Muri Lagoon. Highlights at this beachfront hotel include a full-service spa, a private beach, and a restaurant.

Furnished balconies or patios, WiFi, and LCD TVs are featured in all 64 rooms. Refrigerators and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Coffee/tea makers, in-room childcare, and free local calls are also available.

A day of pampering at Te Manava Spa can include massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, Sandals Restaurant, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, kids' swimming pool, and pool loungers. Added amenities include WiFi in public areas and laundry facilities. Free continental breakfast is available daily between 7:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Rarotonga hotel, you'll be 10 km (6.2 mi) from Aroa Beach.

Premium Lagoon Villa

Bed Count 2 King Beds Maximum Occupancy 7 Max

Premium Garden 2 Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Beachfront Villa

Bed Count 2 King Beds Maximum Occupancy 7 Max

Premium Garden Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Resort Rarotonga ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pacific Resort Rarotonga

Everyone (12) Couples (3) Family (1)
5 out of 5

Posted by on 5 Nov. 2019

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3 out of 5
Great location, clean units, great to have Barefoot Bar onsite and reasonably good breakfast. Shuttle from airport didn't show up. Welcome at resort was just okay. We came from the Aitutaki Pacific Resort so this was nowhere near the same experience. Just okay and recommend if you get a good special. The price we paid was too high for the experience.

Posted by on 7 Sep. 2019

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5 out of 5
Ease of access to beach, availability of towels equipment and gear. Room had a great outlook, really clean with all necessary items. Kept serviced at all times. Staff so very helpful. Everyone on staff very friendly. Food at breakfast and restaurant excellent. Filtered water available.

Posted by on 31 Jul. 2019

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5 out of 5
very friendly staff, just on arrival seemed to be some reluctance in picking up bags to take to room otherwise faultness service, always there to help room staff extremely obliging and friendly team at beach hut always there to render prompt assistance with a smile some lower price dining options (snack bar pizza type food) would have been good for dining, but there were quite a few local spots nearby

Posted by on 6 Feb. 2019

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4 out of 5
Great place, close to the beach with decent food and activities on offer

Posted by on 16 Jan. 2019

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5 out of 5

A little bit of luxury in Rarotonga

Spacious room with private garden. The staff were very professional and meals excellent.

Posted by on 15 Jan. 2018

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3 out of 5

Great location

Perfect location in Raratonga, great beach. The hotel was nice but let down a little by ageing buildings and not particularly friendly or professional staff. Having spent time in Fiji on another holiday the staff could use a dose of their hospitality and care for tourists, we loved the beach but won’t be back

Posted by , from Melbourne on 7 Jan. 2018

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5 out of 5

Perfect location

Pros: The location right on the beach, friendly staff, great ambience
Cons: The Continental breakfast was very nice but a bit of variety would be nice as it was the same every day
Location: Perfect location walking distance to night food markets, shops and the Te Vara Nui cultural show & dinner
Great resort, perfect beach location for swimming snorkelling or just taking a leisurely walk on the sand. Gardens lovely & well maintained, staff excellent, can't wait to return.

Posted by , from Sydney NSW on 1 Nov. 2017

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4 out of 5

Great Resort

Pros: The location and the style of the room and the staff.
Cons: Sound proofing of rooms.
Location: Great location a walk to all the interesting things to do ie night market, car rental companies, the night dance show and some great little cafes.
The Pacific Resort is a great place to stay, close to nice little shops and great cafes and the food night market just a stroll down the road which we went to two times, Sunday was the best night the beach was ok but we do much prefer the beach at Aroa by the Rarotongan. The staff were all very friendly and went out of there way to help us out especially Franco in the restaurant. The lady at the desk was also very helpful, so thank you :). The only thing we didnt like was where our room was located as it back onto a service road and were woken up most mornings about 5.30am by people out there and the rooster crowed pretty much all night. Other than that we had a great stay and the kids loved it. Thank you.

Posted by , from wellington, nz on 15 Aug. 2017

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4 out of 5

Beachfront on a safe lagoon.

Pros: Staff, laundry, pool, beachside dining, reception information, lush gardens, daily newsletter, in-house activities, family friendly.
Cons: Room was a bit dated.
Location: In the most developed tourist area so easy access to external activities.
Beautiful location. The area now considerably commercialised vs 30 years ago - so close to many other activities. Many activity organisers have collection arrangements - if not, bus transport was good so no need for scooter or car hire unless located in remote part of island. Main disappointment was poor coral in the easily accessible areas.

Posted by , from Auckland, NZ on 23 Apr. 2017

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About the Pacific Resort Rarotonga

Location Muri Beach, Rarotonga,

Property Features

Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pacific Resort Rarotonga like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a children's pool, a garden, and a terrace. Self parking is free. Smoking is allowed in designated areas at this 4-star Rarotonga hotel.

  • 64 guestrooms or units
  • 2 levels
  • Built in 1987
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rarotonga (RAR-Rarotonga Intl.) (12.1 km / 7.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pacific Resort Rarotonga offers 64 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 11 AM.

Sandals Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 1
  • Minimum age to access spa is 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Early check-in and late check-out is only available from November 1 to March 31.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 100.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Pacific Resort Rarotonga

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 50 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 50 per day (rates may vary)
  • Airport shuttle fee: NZD 50.00 per person (roundtrip)
  • Airport shuttle fee per child: NZD 25.00 (roundtrip), (from 2 to 11 years old)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Rarotonga
  • Pacific Rarotonga Resort
  • Pacific Resort
  • Pacific Resort Rarotonga
  • Rarotonga Pacific Resort
  • Rarotonga Resort
  • Resort Pacific
  • Resort Rarotonga
  • Pacific Resort Rarotonga Hotel
  • Pacific Resort Rarotonga Rarotonga
  • Pacific Resort Rarotonga Hotel Rarotonga

You should know

  • To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Pacific Resort Rarotonga offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.