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3.6 out of 5

"I liked the traditional look of the resort. It had emenities that were very helpful. For example equipment for snorkeling, towels, and games with a s ... " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

A family-friendly stay in Rarotonga awaits you at Club Raro Resort. Within a 30-minute stroll, you'll find Cook Island Christian Church (CICC) and Cook Islands Library and Museum. Highlights at this beachfront resort include a private beach, a restaurant, and an outdoor swimming pool.

All 80 individually furnished rooms feature TVs with satellite channels, and you can enjoy in-room childcare, ceiling fans, and safes. In-room dining is easy with amenities like refrigerators and room service. Phones, free toiletries, and wardrobes or closets are also available. Private bathrooms are not ensuite.

The restaurant, Palms Restaurant, serves fusion cuisine and is open for breakfast, lunch, and dinner. Rumba is the resort's own bar, serving drinks along with lunch and light fare. Enjoy the kids' swimming pool and pool loungers as well as access to scooter/moped rentals and snorkeling. Additionally, you'll find WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 3-star Avarua resort include Punanga Nui Market and Muri Beach.

Garden Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$119* Per night/room 4 Oct. - 5 Oct.

2 Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Tamure Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Self-contained Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Raro Resort ratings based on 95 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Club Raro Resort

Everyone (51) Couples (24) Family (19)
4 out of 5
I liked the traditional look of the resort. It had emenities that were very helpful. For example equipment for snorkeling, towels, and games with a small library of books. These were all free to guests. There was also the car and scooter rental at the resort. The only cons are the resort is a little tired and could do with some renovations For the cost it was reasonable and i enjoyed my stay. No complaints

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Guest Relations Manager

Kia Orana, Thank you for providing us with your feedback, it is important to us. It is lovely to hear you were able to enjoy your stay with us and be able to utilize the snorkeling gear, beach towels, games and books. It is indeed very handy having Polynesian Rentals here at the resort. We have passed on your feedback regarding the condition of the resort to our maintenance department, however, we are happy to say we have already started doing some renovations to liven up our little slice of paradise. Thank you for choosing Club Raro, we would love the opportunity to welcome you back again in the future. Kia Manuia, The team at Club Raro Resort

4 out of 5
Close to the water. Staff were very friendly and helpful.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Club Raro Resort Team

Kia Orana We thank you very kindly for taking the time to provide us with a review in regards to your experience at Club Raro Resort. We are very pleased to hear that you had a good time and that you were well taken care of by our Club Raro Family. We hope to have you stay with us again in the near future. Arrive as a Guest, Leave as a Friend :)

4 out of 5
The service was excellent the staff were so friendly and welcoming

Posted by on 5 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Reservations Team,

Kia Orana We thank you kindly for taking the time to provide us with a review in regards to your stay here with us at Club Raro Resort. We are glad that you had a lovely time here with us and wish to have you back some time in the near future. Kindest Regards,

5 out of 5
We liked that our particular room was an oceanview with privacy and we could see the beautiful sea right from inside our room. I cant say there was anything I didnt like. Perhaps tiles outside were a bit slippery when wet but we just took a little more care on them.

Posted by , from Tauranga on 13 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by SMRes

Kia Orana Di. Meitaki maata for taking the time to provide us a review of your recent stay. We are proud of the fantastic view of the Pacific Ocean and you certainly did have the best spot to enjoy it. Look forward to having you back in the future. Kia Manuia

3 out of 5
The cleanliness, the rooms were always very well cleaned and the staff were lovely

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by SMRes

Kia Orana Nooroa. Thank you for providing us with a review of your stay. We are proud of our staff and the quality they deliver across our resort. Look forward to having you on your return. Kia Manuia

3 out of 5
We were in Aprtment 8. Poor maintenance of the place. Spouting leaks. Pool table is in terrible condition. Noisy dryer outlet ran for 3 days in a row. Sheets weren't replaced in 9 days. Hens running around everywhere in the restaurant is a health hazard. Staff friendly and polite.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by SMRes

Kia Orana from Club Raro. Sorry to hear that your recent stay with us was not up to your standards. We are however, pleased to hear that our staff did try and make your trip memorable. Kia Manuia

4 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by SMRes

Thank you for your review of us here at Club Raro. Kia Manuia

2 out of 5

Posted by on 9 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by SMRes

Thank you for your review. Meitaki maata

4 out of 5

Posted by on 31 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Reservations Team

Kia Orana We thank you so very much for staying with us at Club Raro Resort. We hope to have you stay with us again :) Kind Regards

5 out of 5
Amazing customer service, would definitely return !

Posted by on 4 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by SMRes

Kia Orana. Thank you for taking the time to provide us with a review. Fantastic to hear that you enjoyed your time with us. Don't go too long without coming back! Meitaki maata

About the Club Raro Resort

Location Ara Tapu, Rarotonga,

Property Features

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Have fun in the sun at Club Raro Resort with summer activities like surfing/boogie boarding and snorkeling. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a children's pool, and a garden. Free self parking is available. Smoking is allowed in designated areas at this 3-star Rarotonga resort.

  • 80 guestrooms or units
  • 2 levels
  • 4 buildings
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rarotonga (RAR-Rarotonga Intl.) (5.9 km / 3.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Club Raro Resort offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. Televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include showers. Housekeeping is provided daily.

  • Private bathrooms are not in room
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Palms Restaurant - Overlooking the ocean and pool, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Rumba - This poolside bar specializes in fusion cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 76.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Masks are not compulsory at the property
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: NZD 18 per person (approximately)
  • Fee for wireless Internet in public areas: NZD 50.00 per stay (2-device limit, rates may vary)
  • Airport shuttle fee: NZD 44.00 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 76.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Raro
  • Club Raro Resort
  • Raro Club
  • Raro Club Resort
  • Raro Resort
  • Club Raro Resort Rarotonga
  • Club Raro Rarotonga
  • Raro Resort Avarua
  • Club Raro Resort Rarotonga
  • Club Raro Hotel Avarua
  • Raro Hotel Avarua
  • Club Raro Resort Resort
  • Club Raro Resort Rarotonga
  • Club Raro Resort Resort Rarotonga

You should know

  • Club Raro Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.