Noi Puma Lodge

4.5 star property
Winter wonderland with a full-service spa

Choose dates to view prices

Photo gallery for Noi Puma Lodge

Property entrance
Outdoor spa tub
Deluxe Double Room
Breakfast, lunch, dinner served; al fresco dining
Deluxe Double Room | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
Map
Fundo Sierra Nevada, KM 22, Parque Nacional Los Cipreses, Machalí, O'Higgins

Room options

Deluxe Double Room

Highlights

Free cots/infant beds
TV
Premium bedding
Down duvet
Bathrobes
Rainfall showerhead
Hairdryer
Detached private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Machalí

A luxury stay in Machalí awaits you at Noi Puma Lodge. You'll find Reserva Nacional Rio de los Cipreses in the area. Highlights at this ski resort include a full-service spa, a restaurant, and free self parking. .A day of pampering at Cipres can include hot stone massages, body wraps, and body scrubs along with access to the hot springs/mineral springs and mud bath. The restaurant, alto las lenas, serves local cuisine and is open for breakfast, lunch, and dinner. At the resort's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, and seasonal outdoor swimming pool as well as access to free bike rentals. Additionally, you'll find free WiFi in public areas, laundry facilities, and ski storage. There's also the convenience of limited parking. .In the vicinity of this 4.5-star Machalí resort you'll find San Nicolás Wines.

About this property

Noi Puma Lodge

Winter wonderland with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a sauna. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Machalí resort is smoke free.

  • Umbrellas for the pool
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa, Cipres. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • alto las lenas

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • 2 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Noi Puma Lodge

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Puma Lodge Noi Hotels
Puma Lodge Noi Hotels Rancagua
Puma Noi
Puma Noi Rancagua
Noi Puma Lodge Rancagua
Noi Puma Lodge
Noi Puma Rancagua
Noi Puma Lodge Machalí
Noi Puma Lodge Chile/Rancagua
Noi Puma Machalí
Noi Puma Lodge Resort
Noi Puma Lodge Machalí
Noi Puma Lodge Resort Machalí

Frequently asked questions

What is the cancellation policy at Noi Puma Lodge?

Noi Puma Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Noi Puma Lodge?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Noi Puma Lodge on 16 May 2024 start from AU$258.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Noi Puma Lodge?

Yep, Noi Puma Lodge has a free self car park. Onsite parking is limited.

Does Noi Puma Lodge have a pool?

Noi Puma Lodge has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Noi Puma Lodge a romantic place to stay?

A hot tub and al fresco dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Noi Puma Lodge.

Is Noi Puma Lodge family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Noi Puma Lodge is a hit with families.

Is there a free airport shuttle available at Noi Puma Lodge?

No, Noi Puma Lodge does not offer an airport shuttle service.

Are pets allowed at Noi Puma Lodge?

No, pets and service animals are not allowed.

Noi Puma Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 17 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar pero descuidados en los servicios
La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch eco-hotel set in the wilderness
This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
Stayed 1 night in Jun 2018

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.

10/10 Excellent

Tracy, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime experience!
It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.
View from one of the hot tubs
From above the lodge from the helipad

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all perfect! Nice location, nice people, quiet, weekend relax...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A great experience in the andes mountain. A great view from our room, with a fabolous spa

10/10 Excellent

Eileen Dreyer, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Than I'd Hoped.
PumaLodge is only 2 years old, and only began all-year operations last August. The Lodg seem to have worked out most of the kinks. You have to want to get there. The road does get rough. The lodge is nestled in among towering peaks, built to maximize the views from the lobby and bar.The light is wonderful, with a pristine night sky. There have been some complaints about the size of the rooms. We had no trouble. They weren't huge,but they were comfortable and clean, with large bathrooms. Food selection is limited, but delicious and imaginative.Breakfast was a full continental bar with eggs and fruit. Dinner was a choice of 2 3 course menus, which with wine came to $40(whoever said this place was too expensive didn't eat where we ate).I give the restaurant and bar top marks. The staff bent over backwards to be of service, especially Jessica, Fransisco, Marcello and Augustine. I only have a couple of negatives, and those aren't big.The internet was horrible, but that was true pretty much everywhere in Chile. And the directions. Since Pumalodge is off the map, GPSes don't really work. The Spanish directions translate very oddly, and there weren't any in English. We have since provided the Lodge with very clear, km by km directions that should alleviate that. If you're not getting them, I'll forward ours.If you want to get completely away and just enjoy the silence, you can't do better. And we didn't even go for heli-skiing season.