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Hotel Indigo Raleigh Downtown by IHG

Property class: 3

Photo gallery for Hotel Indigo Raleigh Downtown by IHG

Lobby
A corner of a room with wooden cabinets and shelves stocked with snacks and beverages.
A bar area with a wooden counter, stools, and decorative wall art.
A hotel room with a sofa, ottoman, coffee table, TV, and a dining area with a table and chairs.
A modern outdoor seating area with a food truck, patio furniture, and a view of a tall building in the background.

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$259
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
320 Hillsborough St, Raleigh, NC, 27603

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with a bed, a sofa, a small table, and a window with a city view.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

A hotel room with a sofa, ottoman, coffee table, TV, and a dining area with a table and chairs.

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub, Non Smoking (Mobility, Communications)

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, Accessible Bathtub, Non Smoking (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

A hotel room with a sofa, ottoman, coffee table, TV, and a dining area with a table and chairs.

Suite, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a sofa, a small table, and a window with a city view.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

A hotel room with a bed, a sofa, a small table, and a window with a city view.

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

A hotel room with a bed, a sofa, a coffee machine, a table, and a painting on the wall.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Raleigh

Hotel Indigo Raleigh Downtown by IHG places you in the centre of Raleigh, within a short 5-minute stroll of Morgan Street Food Hall and Raleigh City Hall. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find laundry facilities, a garden and express check-in. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Downtown Raleigh hotel include Atlantic Union Bank Convention Center and North Carolina State University.

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪The Avenue - ‬5 min walk
  • ‪Flying Saucer Draught Emporium - ‬2 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪The Brass Tap - ‬3 min walk
  • ‪Legends - ‬4 min walk

About this property

Hotel Indigo Raleigh Downtown by IHG

Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Hotel Indigo Raleigh Downtown by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 1970
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hotel Indigo Raleigh Downtown by IHG offers 203 accommodations with a safe and free newspapers. Beds feature down duvets. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Hotel Indigo Raleigh Downtown by IHG?

Hotel Indigo Raleigh Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Raleigh Downtown by IHG?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Raleigh Downtown by IHG on 1 Nov 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Raleigh Downtown by IHG?

Yep, Hotel Indigo Raleigh Downtown by IHG has valet parking for USD 30 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Is Hotel Indigo Raleigh Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Raleigh Downtown by IHG is a hit with families.

Is there a free airport shuttle available at Hotel Indigo Raleigh Downtown by IHG?

No, Hotel Indigo Raleigh Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Indigo Raleigh Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hotel Indigo Raleigh Downtown by IHG Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled hotel. Clean, mid-century modern design.
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
My room was double booked, I came back from my night to find another family in my room. I had to take my stuff and was moved to another room. The front desk promised me a refund, and sent an email to confirm but nothing is processed yet and they have not replied to my follow up email yet.
Stayed 1 night in Oct 2026