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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Marbles Kids Museums

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Terrace/patio
Lobby sitting area
Breakfast buffet
Front of property - evening/night
Business centre

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina Museum of Natural Sciences
    ‪6 min walk‬
  • Raleigh Convention Center
    ‪9 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG puts you in the heart of Raleigh, within just a 10-minute stroll of North Carolina State Capitol and Marbles Kids Museums. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This hotel has free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a garden and express check-in. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Downtown Raleigh hotel include Raleigh Convention Center and Duke Energy Center for the Performing Arts.

What's nearby

  • North Carolina Museum of Natural Sciences - 6 min walk - 0.5 km
  • Marbles Kids Museums - 8 min walk - 0.7 km
  • Raleigh Convention Center - 9 min walk - 0.8 km
  • Red Hat Amphitheater - 9 min walk - 0.8 km
  • North Carolina State University - 4 min drive - 2.7 km

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness centre, a quick walk to Marbles Kids Museums
Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 1970
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 19 May 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Frequently asked questions

What is the cancellation policy at Holiday Inn Raleigh Downtown - Capital by IHG?

Holiday Inn Raleigh Downtown - Capital by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Raleigh Downtown - Capital by IHG?

Yep, Holiday Inn Raleigh Downtown - Capital by IHG has a self car park for USD 15 per night.

Is Holiday Inn Raleigh Downtown - Capital by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Raleigh Downtown - Capital by IHG is a hit with families.

Is there a free airport shuttle available at Holiday Inn Raleigh Downtown - Capital by IHG?

No, Holiday Inn Raleigh Downtown - Capital by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Raleigh Downtown - Capital by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Raleigh Downtown - Capital by IHG?

No, only service animals are allowed.

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 189 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do not waste your time, the good reviews are lying

There were no lights in the parking area and it was scary, the elevator was broken and we were on the 17th floor while the highest parking floor was 5, the shower head was broken and pouring water everywhere, there is no vent in the bathroom, there were red stains on the carpet, holes in the walls, and overall the room was very dirty. Also the halls and corridors were nasty. We went down to get breakfast at 8 am and there was 1 muffin, 3 granola bars, and the coffee was out. It was a horrible stay. We moved across town to Embassy Suites.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

I need someone from Expedia to call me about payment asap.
Stayed 1 night in Mar 2025

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Building is very dated.
Stayed 3 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

benjamin, Dallas

Business traveller
Liked: Cleanliness
One working elevator on a busy week The location is close enough to walk to convention center and people are friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lindsay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Eh

I found it to be decent for an overnight stay, but the bathroom was quite small and there were random stains throughout. Some things were falling apart, and I noticed mold in the shower. Additionally, you have to pay for parking, which isn't ideal, especially considering the overall condition of the place.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice but could use some TLC

The hotel was clean and overall we enjoyed our stay. However, some of the wall paper is peeling off in the bathroom and one riveter was out of service. In addition there was not someone also available at the front desk, they eventually did return but seemed stretched to thin, The staff was pleasant and kind! I was also surprised by an extra parking fee of 15 dollars per 24 hours.
Stayed 1 night in Mar 2025

4/10 Poor

Ginger

Stayed 2 nights in Feb 2025

6/10 Okay

Jann

Business traveller
Disliked: Property conditions & facilities
Elevator was broken, coffee was empty
Stayed 2 nights in Mar 2025

10/10 Excellent

victoria

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

2/10 Terrible

Chelsea

Stayed 1 night in Mar 2025

4/10 Poor

Patrick

Business traveller
Disliked: Amenities, property conditions & facilities
very dated, no amenities
Stayed 1 night in Mar 2025

6/10 Okay

Jodi

Disliked: Cleanliness, property conditions & facilities

Needs an upgrade

Everything is old and crumbly. This hotel needs a makeover. From the outside it’s pretty. Inside ugh. The staff was friendly. The grab and go breakfast was sparse. I wouldn’t stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taryn

Stayed 1 night in Dec 2024

4/10 Poor

Skye

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very old and out dated. Staff were abrupt and getting help to check out was clearly inconvenient for them. Winds made me think the windows were going to blow out of the building.
Stayed 2 nights in Feb 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible property to be apart of IHG. Filthy dirty property, mold in bathroom and horrible front desk woman. She was soooo horrible and uncaring. I will definitely pay more attention to reviews online and age of these properties. IHG kick them out of your line up. Worst hotel I reserved and had to leave and cancel because of the “filth”.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the round hotel. It was unique.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really great. Front desk eas very attentive and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Gusttavo

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Need renovations for the price

This hotel needs some serious renovations. Even one of the elevators were not working during my 4 days stay. The rooms are outdated and the bedsheets don't even match. Literally looked like a college dorm. It's in a good location, next to bars and restaurants, but other than that try to stay on the Marriot or Sheraton a few blocks away from this place.
Stayed 3 nights in Feb 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mikal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent! Jasmine who works the front desk is an angel. So kind, thoughtful and caring. She made our stay memorable and so welcoming. I would come back just for her. The hotel itself was great - clean, spacious rooms and walkable to a bunch of bars and restaurants.
Stayed 1 night in Feb 2025