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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Marbles Kids Museums

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Breakfast buffet
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$210
includes taxes & fees
4 May - 5 May

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Raleigh Convention Center
    ‪10 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪16 min walk‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG puts you in the heart of Raleigh, within just a 10-minute stroll of North Carolina State Capitol and Marbles Kids Museums. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This hotel has free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a garden and express check-in. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Downtown Raleigh hotel include Raleigh Convention Center and Duke Energy Center for the Performing Arts.

What's nearby

  • Marbles Kids Museums - 10 min walk - 0.9 km
  • Raleigh Convention Center - 10 min walk - 0.9 km
  • Red Hat Amphitheater - 11 min walk - 1.0 km
  • North Carolina Museum of Natural Sciences - 16 min walk - 1.4 km
  • North Carolina State University - 3 min drive - 2.6 km

Getting around

  • Raleigh Union Station - 10 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬3 min walk
  • ‪Legends - ‬4 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness centre, a quick walk to Marbles Kids Museums
Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 1970
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
  • Water dispenser
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 19 May 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Frequently asked questions

What is the cancellation policy at Holiday Inn Raleigh Downtown - Capital by IHG?

Holiday Inn Raleigh Downtown - Capital by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Raleigh Downtown - Capital by IHG?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Raleigh Downtown - Capital by IHG on 4 May 2025 start from AU$209.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Raleigh Downtown - Capital by IHG?

Yep, Holiday Inn Raleigh Downtown - Capital by IHG has a self car park for USD 15 per night.

Is Holiday Inn Raleigh Downtown - Capital by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Raleigh Downtown - Capital by IHG is a hit with families.

Is there a free airport shuttle available at Holiday Inn Raleigh Downtown - Capital by IHG?

No, Holiday Inn Raleigh Downtown - Capital by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Raleigh Downtown - Capital by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Raleigh Downtown - Capital by IHG?

No, only service animals are allowed.

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 192 out of 1005 reviews
Rating 4 - Poor. 191 out of 1005 reviews
Rating 2 - Terrible. 134 out of 1005 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older hotel with friendly helpful staff in a cool area edge of downtown
Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 trips to the front desk to get a door that opened. First room the door handle just flopped down and wouldn’t open. Second room door was stuck and wouldn’t open. 3rd room finally opened. It was decent except for the fact that I had to clean the shower before my daughter could use it because it was filthy. The hotel staff was very nice and helpful with our issues but it was not a great start to our weekend. The floors in the hallways all had what looked like bleach spot on them and the wallpaper on all the walls was peeling. I would not recommend this place and definitely won’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Taryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator working, breakfast was a joke, stained and dirty sheets, dirty wardrobe in my room. Overall bad experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Rose

Travelled with group
Disliked: Room comfort

Ok stay, terrible smell.

The overall stay was ok, but when we walked into the main area, it smelled like sewer! It kind of filtered into the elevators and hallways. The front desk clerk was aware of the smell, but didn't know what it was? Won't stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Sheri Thayer

Liked: Cleanliness, staff & service, room comfort
The building needs updating. 1 elevator out of service. Good location.
Stayed 2 nights in Jan 2025

8/10 Good

LAKISHA LYNETTE

Stayed 1 night in Jan 2025

10/10 Excellent

Michael B

Liked: Cleanliness, staff & service, amenities
I read a review stating one of the two elevators were not working and it was still inoperable. The staff was great and my view from the 11th floor was outstanding.
Stayed 1 night in Jan 2025

2/10 Terrible

al

Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was freezing. Hallways felt like same temp as outside. The hot water for tea was warm not hot and tasted like old coffee, wallpaper coming off walls, dining area was freezing.
Stayed 1 night in Jan 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sheryl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating. Elevators very dirty - 1st impression not good Should not need to pay for parking
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some upgrades
Stayed 1 night in Jan 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, room comfort
Business trip for the night that got cancelled , staff was great !!! Building could use updating
Stayed 1 night in Jan 2025

6/10 Okay

Oscar

Stayed 3 nights in Jan 2025

2/10 Terrible

Dawood

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Good location but a last resort

Excellent central location. Small room with a nice view and a tiny bathroom. Very bare minimum - two towels. One of the elevators 2as down all weekend and for several hours on Sunday the other one went down so I had to go down 12 flights of stairs. Was just grateful I wasn't having a bad knees weekend. The included breakfast is boxed cereals and yoghurt, but no spoons,
Stayed 2 nights in Jan 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken had to walk up 11 fliggts of stairs. Ice machine broken. Grab and go brekast not the breakfast that was advertised. Charged 150 more at check in then was quoted. After leaving card wqs charged 6 times.shower leaked on the floor. Lobby was cold. Not the experience i have ever had at holiday inn express. We have always choosen this chain.
Stayed 3 nights in Jan 2025

4/10 Poor

Jaciel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The two late day front desk agents had attitudes. One rarely spoke when I first got there to check in and the other day I came in late and didn’t know something was for sale and the guy wasn’t nice when he alerted me it was for sale “do you want to pay for that?” Was aimed at me. Also the elevator was offline me and others had to walk down the stairs (I was on the 15th floor)
Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Stayed 2 nights in Jan 2025

8/10 Good

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Average room. 1 of the 2 elevators were not working, bathroom not that clean
Stayed 1 night in Jan 2025

4/10 Poor

Kailee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awful: no hot options, no microwave to warm up food, orange juice tasted bad, and bread had a dead fly in it. Room was older and not very clean, with leftover hair in the tub. Area was convenient and great. Front desk workers were really sweet. Had to pay for parking which sucked.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Don't stay here

The elevators weren't working. It had a leak in the elevators water was coming through the top. We were on the 8th floor. The place was noisey all night. We didn't get hardly any sleep. The bed wasn't comfortable my back was hurting all night.
Stayed 1 night in Jan 2025