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Courtyard by Marriott Chapel Hill

3.0 star property
Hotel with an indoor pool, near University of North Carolina

Photo gallery for Courtyard by Marriott Chapel Hill

Lobby lounge
Lobby lounge
Property amenity
Exterior
Lobby lounge

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Hot tub
The current price is AU$214
includes taxes & fees
6 Aug - 7 Aug

Explore the area

Map
100 Marriott Way, Chapel Hill, NC, 27517
  • University of North Carolina
    ‪3 min drive‬
  • Franklin Street
    ‪6 min drive‬
  • UNC Medical Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Blackout curtains
  • 26.9 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chapel Hill

At Courtyard by Marriott Chapel Hill you'll be within a 10-minute walk of William and Ida Friday Center for Continuing Education and 2.4 km (1.5 mi) from Finley Golf Course. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Bistro, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. 2163 square feet (201 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Chapel Hill hotel include University of North Carolina and Research Triangle Park.

What's nearby

  • University of North Carolina - 3 min drive - 2.7 km
  • Kenan Stadium - 6 min drive - 4.7 km
  • Streets at Southpoint Mall - 6 min drive - 7.8 km
  • Franklin Street - 6 min drive - 4.7 km
  • UNC Medical Center - 7 min drive - 5.1 km

Getting around

  • Durham Station - 19 min drive
  • Raleigh-Durham International Airport (RDU) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪COOK OUT-NC - ‬6 min drive
  • ‪Bartaco - ‬6 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Coco - ‬3 min drive

About this property

Courtyard by Marriott Chapel Hill

Hotel with an indoor pool, near University of North Carolina
Courtyard by Marriott Chapel Hill offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2163 square feet (201 square metres) and includes a conference centre. The business-friendly Courtyard by Marriott Chapel Hill also features a vending machine, a garden, and a picnic area. For a fee, parking is available.

This 3-star Chapel Hill hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 2163 sq ft of conference space
  • 201 sq. m of conference space
  • Built in 2004
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Chapel Hill offers 169 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Lobby

Aloft Chapel Hill

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$177
includes taxes & fees
24 Aug - 25 Aug
Aloft Chapel Hill

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free RV/bus/lorry parking on site
  • Parking on site (USD 11 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 8 to 12 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,163 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (92 centimetre high)
  • Handrails in stairways (82 centimetre high)
  • Lever door handles
  • Lift (72 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (103 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 12 for adults and USD 5 to 8 for children
  • Self-parking fee: USD 11.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Courtyard
Chapel Hill Courtyard Marriott
Chapel Hill Marriott
Courtyard Chapel Hill
Courtyard Chapel Hill Marriott
Courtyard Marriott Chapel Hill
Courtyard Marriott Hotel Chapel Hill
Marriott Chapel Hill
Marriott Chapel Hill Courtyard
Marriott Courtyard Chapel Hill
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Courtyard Marriott Chapel Hill Hotel
Courtyard by Marriott Chapel Hill Hotel
Courtyard by Marriott Chapel Hill Chapel Hill
Courtyard by Marriott Chapel Hill Hotel Chapel Hill

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Chapel Hill?

Courtyard by Marriott Chapel Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Chapel Hill?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Chapel Hill on 6 Aug 2025 start from AU$213.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Chapel Hill?

Yep, Courtyard by Marriott Chapel Hill has free RV/bus/truck parking. Self car park with in/out privileges is also available for USD 11.00 per day.

Are there any beaches close to Courtyard by Marriott Chapel Hill?

The closest beach to Courtyard by Marriott Chapel Hill is Crosswinds Beach (17.5 km).

Does Courtyard by Marriott Chapel Hill have a pool?

Courtyard by Marriott Chapel Hill has an indoor pool.

What makes Courtyard by Marriott Chapel Hill a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Chapel Hill.

Is Courtyard by Marriott Chapel Hill family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Courtyard by Marriott Chapel Hill is a hit with families.

Does Courtyard by Marriott Chapel Hill serve breakfast?

Yep, cooked-to-order brekkie is served at Courtyard by Marriott Chapel Hill.

Is there a free airport shuttle available at Courtyard by Marriott Chapel Hill?

No, Courtyard by Marriott Chapel Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Chapel Hill?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Chapel Hill?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Chapel Hill?

No, only service animals are allowed.

Courtyard by Marriott Chapel Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia, TIMMONSVILLE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here to attend an appointment and it was a very enjoyable stay. I will return in the future.
Stayed 1 night in May 2025

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
I love how close it is to the conference center and you can walk. The lady running the bar at happy hour on May 1st was rude and unfriendly. Not sure why she works in customer service. I don’t like the fact that they charge you to park at the hotel now. Makes no sense whatsoever. You pay to stay period.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharmila

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Earle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice. Beautiful lobby and bar area. Room was clean with comfortable beds and bedding. Nice bathroom. The only downsides were that they charge for parking even though it is a pretty remote area & also not sure if it’s the usual but the pool closed at 6:30pm, which was a bummer.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great. only thing I did not like was having to pay for parking. it was only 5.00 per day it wasn't about the money just the fact you had to pay and there is no where else you can park. other than that I would definitely stay there again
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

kelly, Garner

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and comfortable rooms. Building is under construction so workers in and off floors. Carpet in some areas are worn and dirty-likely due to work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly and Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very nice stay. Great amenities and comfortable bed. Safe area, convenient to stores and food. My only feedback for improvement is that the carpet in common areas/elevators looks really worn out and the furniture in room shows signs of use/stains. Will definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property just started charging for parking. We have stayed here before and never been charged parking. They are located in a wooden area with a flat surface parking lot. Not sure why they are charging for parking in the middle of the woods. Very disappointed with this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Valeri

Stayed 3 nights in Mar 2025

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with nice lobby and pool. Rooms are large and spotless. Front desk was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was really loud.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay even though I only stayed one night. Room was very clean and the staff was appropriately nice and pleasant.
Stayed 1 night in Mar 2025

4/10 Poor

Dale, jersey city

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool closes at 6:30! Ripoff parking fee of $10 plus $1.50 service charge! No free breakfast - but they will sell you a $6 bagel!
Stayed 1 night in Mar 2025

10/10 Excellent

Jewel

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean space, staff was very friendly and made sure we enjoyed every night while here in Chapel Hill, NC.. Danielle was amazing
Stayed 6 nights in Mar 2025

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Robert was a big help with reservation and room prep. $10 parking hard to understand.
Stayed 1 night in Mar 2025

6/10 Okay

Meagon

Travelled with partner
We chose this property for the amenities. The pool and hot tub were not able to be used. Big bummer for our weekend getaway. Also lots of kids running around the hallways and outside unsupervised and loud!
Stayed 2 nights in Feb 2025

6/10 Okay

Sophia

Liked: Cleanliness, staff & service

Great service, underwhelming otherwise

The lobby puts on a big show, but the rooms were pretty underwhelming. I also booked this hotel 4 months in advance and specifically booked this one because it was one of the few in the area with an indoor hot tub and pool. When we got there, it was closed. When we asked the front desk they said that it was, “Just the time of year for the pool to be transitioned outside.” I can certainly understand that there are times pools will be closed for scheduled maintenance or even surprise unscheduled maintenance. But if it is going to be scheduled maintenance, I feel like they should have to put a note up in advance on the website. Feels misleading otherwise. The staff were so incredibly helpful. The service was great. They made it right and were very kind with what was honestly somewhat of a silly complaint. Grateful for the staff but was overall unimpressed with the hotel itself.
Stayed 2 nights in Feb 2025