6/10 Okay
Tommy
Travelled with group
19 Feb 2025
The buffet was great, but the room was moldy, and we had to request a room change. We had two rooms in total, and the lock on the second roomās door was brokenāit was never fixed.
Be aware that you cannot bring food or drinks into your room, and if youāre caught, thereās a $200 USD fine. This means bringing your own alcohol is strictly prohibited, which is ridiculous considering weāre paying to stay at a resort, not a prison.
The staff was friendly and helpful, but the hotel itself is in serious need of maintenance. It also looks like half of it is still under construction. We stayed in the āLuxury Tower,ā but the only luxury aspect was the balcony view of the beach.
If youāre expecting a five-star experience, lower your expectations to a 2-3 star level, and youāll be fine. Good luck!
Tommy
Stayed 2 nights in Feb 2025