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Filatelia Suites & Travel

3.0 star property
Hotel with free parking, a quick walk to La Mariscal Craft Market

Photo gallery for Filatelia Suites & Travel

Coffee shop
Superior Double Room | Terrace/patio
Reception
Lobby sitting area
City view from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha
  • La Mariscal Craft Market
    ‪3 min walk‬
  • Foch Square
    ‪12 min walk‬
  • General Rumiñahui Coliseum
    ‪14 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
  • City view
  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas.

Highlights

Separate dining area
Kitchen
Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Stovetop
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Cable channels
In-room safe
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Highlights

Separate dining area
Kitchen
Fridge
Plasma TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Mountain view
  • 70 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse)

Highlights

Separate dining area
Kitchen
Fridge
Plasma TV
3 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • City view
  • 17 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • City view
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Habitación económica doble

Habitación económica doble

Habitación económica doble

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas

Highlights

Separate dining area
Kitchen
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Free cots/infant beds
Plasma TV
Sofa bed
Blackout curtains
2 bedrooms
Hairdryer
Cable channels
In-room safe
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Mountain view
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Habitación económica sencilla

Habitación económica sencilla

Habitación económica sencilla

Highlights

Plasma TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas

Highlights

Separate dining area
Kitchen
Fridge
Plasma TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Mountain view
  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

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About the area

Quito

Filatelia Suites & Travel places you in the centre of Quito, within just a 15-minute stroll of La Mariscal Craft Market and Foch Square. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a garden and multilingual staff. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class La Mariscal hotel include General Rumiñahui Coliseum and Basilica of the National Vow.

What's nearby

  • La Mariscal Craft Market - 3 min walk - 0.3 km
  • Foch Square - 12 min walk - 1.0 km
  • General Rumiñahui Coliseum - 14 min walk - 1.2 km
  • Basilica of the National Vow - 3 min drive - 2.3 km
  • Independence Square - 3 min drive - 2.6 km

Getting around

  • El Ejido Station - 6 min walk
  • Universidad Central Station - 15 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 48 min drive

Restaurants

  • ‪Bar Colon - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Colón - ‬3 min walk
  • ‪Los Ceviches De La 10 - ‬5 min walk
  • ‪Bar La Pinta - ‬3 min walk

About this property

Filatelia Suites & Travel

Hotel with free parking, a quick walk to La Mariscal Craft Market
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Filatelia Suites & Travel. Limited free parking is available on a first-come, first-served basis.

This 3-star Quito hotel is smoke free.

  • 24 guestrooms or units
  • 7 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Filatelia Suites & Travel offers 24 accommodations with a hairdryer and free toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant is open on weekends for breakfast only.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 5 per day (33 ft away)
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Filatelia Apart
Filatelia Apart Hotel
Hotel Filatelia Quito
Filatelia Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Frequently asked questions

Is parking available at Filatelia Suites & Travel?

Yep, Filatelia Suites & Travel has a free self car park. Onsite parking is limited (max 3 spaces per unit).

Is there a free airport shuttle available at Filatelia Suites & Travel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Filatelia Suites & Travel?

Yep, you can grab a meal at Filatelia Suites & Travel's onsite restaurant.

What time are check-in & check-out at Filatelia Suites & Travel?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Filatelia Suites & Travel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 66 reviews
Rating 8 - Good. 18 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Yasmeen

Stayed 1 night in Nov 2024

4/10 Poor

Yasmeen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service
Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
Stayed 2 nights in Jun 2023

8/10 Good

Carolina

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
Stayed 1 night in Feb 2023

8/10 Good

Angel

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Max, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Stayed 1 night in Nov 2019

6/10 Okay

RICARDO

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great visit

I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Stayed 4 nights in Jul 2019

6/10 Okay

carol

Disliked: Cleanliness, property conditions & facilities, room comfort

All rooms are not of the same quality

Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Quito with a dog

We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Basic accommodation in good location

This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place and Going Back

The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Stayed 6 nights in Jun 2018

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
Stayed 12 nights in Jan 2018

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Filatelia, It was perfec location, close to shops, friendly staff, clean and really convenient

6/10 Okay

Alyssa, NYC

Liked: Cleanliness, room comfort
Disliked: Staff & service

Affordable, unhelpful staff

The location and price of this hotel are unbeatable. I found my room to be very comfortable and clean. The free breakfast was a nice touch. Hotel staff was unfriendly and generally not very welcoming or helpful, which was the only major downside for me.

10/10 Excellent

Ivan, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to everything

It's a simple hotel, don't expect too much, but is close to everything, and cozy. Clean room, clean bathroom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel stay

very good hotel, near of plaza foch, is well located

8/10 Good

Danilda, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Quito

It was nice because the staff, in spite of language barrier, are very helpful and accommodating.