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Best Western Plus Richmond Airport Hotel

Property class: 2.5

Photo gallery for Best Western Plus Richmond Airport Hotel

A cafeteria with tables and chairs, a coffee machine, and a clock on the wall.
A gym with various exercise machines, a clock, and a motivational poster on the wall.
A hotel with a modern design, a parking sign, and a landscaped garden with colorful flowers.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a flat-screen TV, and a bathroom visible through an open door.
A laundry area with two front-loading washers and a dryer, equipped with digital control panels.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Seven Pines National Cemetery
    ‪5 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Pet Friendly Room

A hotel room with a large bed, bedside tables, a television, and a wardrobe.

1 King Bed, Non-Smoking, Pet Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Non-Smoking, Pet Friendly Room

A hotel room with two beds, a desk, a television, and a door.

2 Double Beds, Non-Smoking, Pet Friendly Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(79 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a sofa, a nightstand, a lamp, a framed picture, and a television.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a lamp.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(95 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

A bathroom with a granite countertop sink, a toilet, a bathtub, and a shower curtain.

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a flat-screen TV, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(12 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
7.4 out of 10, Good, 1,002 reviews
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About the area

Sandston

At Best Western Plus Richmond Airport Hotel, you'll be 2 km (1.2 mi) from White Oak Village and 5.9 km (3.6 mi) from Dabbs House Museum & Henrico County Tourist Information Center. Highlights at this hotel include free self-parking, a free airport shuttle and a free area shuttle. .Enjoy the 24-hour gym and seasonal outdoor swimming pool. 441 square feet (41 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also extended parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this Sandston hotel include Broad Street and Greater Richmond Convention Center.

What's nearby

  • White Oak Village - 2 min drive - 1.4 km
  • Seven Pines National Cemetery - 5 min drive - 4.2 km
  • Dorey Park - 6 min drive - 7.8 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 8 min drive - 6.8 km
  • James River - 11 min drive - 14.9 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
Best Western Plus Richmond Airport Hotel offers 119 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 29 May and close on 30 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

Is parking available at Best Western Plus Richmond Airport Hotel?

Yep, Best Western Plus Richmond Airport Hotel has a free self car park.

Does Best Western Plus Richmond Airport Hotel have a pool?

Best Western Plus Richmond Airport Hotel has a seasonal outdoor pool. The pool is open from May 29 to September 30.

Is Best Western Plus Richmond Airport Hotel family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Richmond Airport Hotel is a hit with families.

Is there a free airport shuttle available at Best Western Plus Richmond Airport Hotel?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight on request.

What time are check-in & check-out at Best Western Plus Richmond Airport Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 500 out of 1423 reviews
Rating 8 - Good. 294 out of 1423 reviews
Rating 6 - Okay. 234 out of 1423 reviews
Rating 4 - Poor. 179 out of 1423 reviews
Rating 2 - Terrible. 216 out of 1423 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe place close to the Airport and dining options.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and comfortable. Only really slept there on way home from a long road trip.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice and clean good place to stay
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Nice proximity to airport and providing shuttle to airport a plus.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless, the staff was exceptional, parking was not a concern as we did not rent a car, airport shuttle was very convenient and timely.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building smelled sooo good. Like yummy Indian cuisine.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Property was somewhat dated but listed as "Budget" so no surprise. Staff was friendly and rooms were clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was great , on time at 4am, courteous, helpful
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was fine.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Parking was easy.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, Affordable, and the front desk person was nice and very helpful
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Breakfast menu fresh
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the property to be very outdated and not the cleanest. Would recommend spending more money for a nicer facility.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed with the quality at this hotel. Rooms were clean, breakfast was great and free, shuttle to the airport for free and conveniently located to restaurants and shops. I highly recommend it if you are in this area.
Even laundry machines are available.
Lots of food and fruits
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, beds could be much better
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. We didn't need the airport shuttle.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle arrived on time and was easy to find. As a single female. I really appreciate that they were able to pick me up after midnight when other hotel shuttles had stopped operating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and breakfast :-) Thank you
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice and fast check in, plenty parking
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wanting
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, bad experience, I would not go back, nor recommended to anyone.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a shuttle to and from airport, staff is friendly and helpful, rooms are modern and clean, restaurant has good food and great staff! This one of the better hotels I’ve stayed at in a long time!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Not well maintained cheap hotel
Stayed 1 night in May 2026