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Hotel O Puente

3.0 star property
Hotel in San Juan del Río with free breakfast and 24-hour front desk

Photo gallery for Hotel O Puente

Building design
Restaurant
Garden
Restaurant
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is AU$62
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Place, Nuestra Senora de Guadalupe Church
    ‪17 min walk‬
  • Place, Fundadores Square
    ‪17 min walk‬
  • Place, Cavas Freixenet
    ‪13 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪46 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Flat-screen TV
Renovated in 2022
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

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About the area

San Juan del Río

At Hotel O Puente you'll be within a 20-minute stroll of Senor del Sacro Monte Temple and TecMilenio University San Juan del Rio Campus. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of free self parking. .In proximity to this 3-property class San Juan del Río hotel you'll find El Geiser Thermal Pools.

What's nearby

  • TecMilenio University San Juan del Rio Campus - 14 min walk - 1.2 km
  • Nuestra Senora de Guadalupe Church - 17 min walk - 1.5 km
  • Fundadores Square - 17 min walk - 1.5 km
  • San Gil Golf Club - 8 min drive - 13.2 km
  • Cavas Freixenet - 13 min drive - 11.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 47 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪El Corral De La Vaca - ‬8 min walk
  • ‪Rock N’ Ribs - ‬16 min walk
  • ‪El Tacuche Arabe II - ‬2 min walk
  • ‪Restaurante Campo Bravo - ‬11 min walk

About this property

Hotel O Puente

Hotel in San Juan del Río with free breakfast and 24-hour front desk
Hotel O Puente offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Self parking is free. A complete renovation of Hotel O Puente was completed in February 2022.

This 3-star San Juan del Río hotel is smoke free.

  • 1 building
  • 1 floor
  • 34 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel O Puente offers 34 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Renovated entire property - February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel O Puente

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

What is the cancellation policy at Hotel O Puente?

Hotel O Puente offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel O Puente?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel O Puente on 15 Dec 2025 start from AU$62.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel O Puente?

Yep, Hotel O Puente has a free self car park.

Does Hotel O Puente have a pool?

Hotel O Puente has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

Does Hotel O Puente serve breakfast?

Sure does, complimentary continental brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel O Puente?

No, Hotel O Puente does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel O Puente?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel O Puente?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel O Puente?

No, pets and service animals are not allowed.

Reviews

Hotel O Puente Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 117 reviews
Rating 8 - Good. 32 out of 117 reviews
Rating 6 - Okay. 21 out of 117 reviews
Rating 4 - Poor. 18 out of 117 reviews
Rating 2 - Terrible. 11 out of 117 reviews

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2024

4/10 Poor

José Antonio, Anahuac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024

2/10 Terrible

Eva, Waukegan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Stayed 2 nights in Nov 2023

4/10 Poor

Clemente

Stayed 1 night in Sep 2023

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar, desayuno incluido muy básico
Stayed 2 nights in Aug 2023

4/10 Poor

Bernadette

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
Stayed 1 night in Feb 2021

2/10 Terrible

Rocío

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Adriana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

l banera y el sink estaba tapado no me pude banar

Stayed 1 night in Aug 2025

6/10 Okay

Erik Yovany

Stayed 1 night in Jul 2025

10/10 Excellent

JOSE ALFREDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación en el centro de San Juan del Río
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Todo correcto
Stayed 2 nights in Jul 2025

8/10 Good

Jazmín

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado el lugar para descansar
Stayed 1 night in Jun 2025

8/10 Good

Jorge armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nunca me salio agua caliente en regadera
Stayed 2 nights in Jun 2025

4/10 Poor

Hugo

Liked: Staff & service
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Stayed 2 nights in May 2025

2/10 Terrible

Edgar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada
Stayed 1 night in Apr 2025

6/10 Okay

Liz, México

Travelled with family
Comodo para descansar
Stayed 1 night in Apr 2025

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesima experiencis

Hotel con fotos bonitas para mostrar por Internet. La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud.
Stayed 4 nights in Apr 2025