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Hotel Brök San Juan del Río

Property class: 3

Photo gallery for Hotel Brök San Juan del Río

A spa area with a hot tub, lounge chairs, and a small table with a bottle and glasses.
A reception desk with a marble top and black frame, a television mounted on a textured wall, and a bench in the background.
A table with breakfast plates, a glass of orange juice, and a fan in the background.
A modern living room with a glass coffee table, a brown leather sofa, a floor lamp, and a large abstract painting on the wall.
A hotel room with two beds, a wooden headboard, a brick wall, a wooden floor, a nightstand, a lamp, and a bathroom with a mirror and sink.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$113
includes taxes & fees
8 Nov - 9 Nov

Explore the area

View map
172 Panamericana a Querétaro La Venta, San Juan del Río, QUE, 76800
  • Place, Nuestra Senora de Guadalupe Church
    ‪6 min drive‬
  • Place, Fundadores Square
    ‪6 min drive‬
  • Place, Senor del Sacro Monte Temple
    ‪7 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a TV.

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A bedroom with a bed, a desk, a chair, a guitar, and a wooden floor.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan del Río

At Hotel Brök San Juan del Río you'll be 2 km (1.2 mi) from TecMilenio University San Juan del Rio Campus and 2.2 km (1.4 mi) from Senor del Sacro Monte Temple. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Full breakfast is available daily between 7:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions in proximity to this 3-property class San Juan del Río hotel include Vinedos La Redonda and El Geiser Thermal Pools.

What's nearby

  • TecMilenio University San Juan del Rio Campus - 3 min drive - 1.6 km
  • Nuestra Senora de Guadalupe Church - 6 min drive - 2.3 km
  • Fundadores Square - 6 min drive - 2.3 km
  • Senor del Sacro Monte Temple - 7 min drive - 3.8 km
  • Corregidora Stadium - 42 min drive - 64.1 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 45 min drive

Restaurants

  • ‪Tacos Bip Bip - ‬18 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Gusto Misto - ‬3 min drive
  • ‪KFC - ‬4 min walk
  • ‪Wings Army - ‬5 min walk

About this property

Hotel Brök San Juan del Río

Hotel Brök San Juan del Río offers its guests a kids' pool, an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Brök San Juan del Río also features a vending machine and a garden. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

  • 40 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Brök San Juan del Río offers 40 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This San Juan del Río hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 412 reviews
The price is AU$114
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 100 to 300 per person
  • Pet fee: MXN 350 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Brok Juan Del Rio Juan Del Rio
Hotel Brök San Juan del Río Hotel
Hotel Brök San Juan del Río San Juan del Río
Hotel Brök San Juan del Río Hotel San Juan del Río

Frequently asked questions

What is the cancellation policy at Hotel Brök San Juan del Río?

Hotel Brök San Juan del Río offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Brök San Juan del Río?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Brök San Juan del Río on 8 Nov 2026 start from AU$113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Brök San Juan del Río?

Yep, Hotel Brök San Juan del Río has a free self car park.

Does Hotel Brök San Juan del Río have a pool?

Hotel Brök San Juan del Río has an indoor pool and a kids' pool. The pool is open 8:00 AM to 10:00 PM.

Does Hotel Brök San Juan del Río serve breakfast?

Sure does, full breakfast is served daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Brök San Juan del Río?

No, Hotel Brök San Juan del Río does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Brök San Juan del Río?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Brök San Juan del Río?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Brök San Juan del Río?

Cats and dogs are welcome at Hotel Brök San Juan del Río, with food and water bowls on offer.

Hotel Brök San Juan del Río Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 163 reviews
Rating 8 - Good. 41 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 9 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the, room, location and that they accepted pets. Restaurant was good, on site. Staff everyone we met were very nice and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly some spoke some English. Very good for dogs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. They gym is nice. Rooms are great and the beds are super comfy.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and we enjoyed our stay. Katie at the front desk and Guillermo in the restaurant were excellent.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This a great stay as it's conveniently located off the Highway very close by car to Liverpool, the Hotel seems quite new and it was very clean. The pool works with Solar Heaters so in January water was cold. Very clean. Something to improve is the system to regulate Hot and Cold water, it's difficult to get it stable on the right temperature going from pretty hot to cold. Other than this, it's a pretty good option, I would come back.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While the room itself was acceptable, it lacked basic amenities such as an iron. My primary disappointment was with the jacuzzi, which features prominently in the hotel’s main promotional photo. Unfortunately, the water was ice cold during my stay. When I asked the staff if it could be heated, I was told this wasn’t possible due to lack of sunlight—an explanation that seemed questionable for what should be a controllable amenity.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hot water didn’t work in the shower after 1 minute, then freezing cold. The spa wasn’t heated (as advertised on Expedia), otherwise a good simplified hotel room.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was fine. It’s newer and well kept. The area around the hotel is desolate. A 20 minute walk brings you go the mall but there’s nothing close to the hotel. Not even a convenience store. The restaurant is fine for an overpriced hotel restaurant but this is a locally owned Mexican hotel. I expected more from the food. I have a house in Mexico, my husband is Mexican. I know the food. This was typical overpriced hotel food in any country. But I will say all oh the staff who worked in the restaurant where excellent. The hotel staff where also excellent. Tbe service from management sucked. -5 stars. So 1 star because the staff was 6 stars. Why was management terrible? I booked with an option to change my reservation with 24 hours notice. I gave 72 hours notice I needed to change to checkout 1 day early. The desk clerk said no I can’t because o booked through an online agency. I called the agency and they called the hotel. I heard the desk agent answer the phone when they called and I heard her hang up. I heard them call 4 more times with no answer. They finally came back to me and explained and I told them I was able to hear it all. They then emailed the manager for a resolution because I was entitled to a refund for the day I needed to cancel. TBD manager also ignored them and they said they would remove this hotel from their site. But I want to warn everyone else. Do not book here if you might need to change a reservation.
Stayed 18 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heidi ag the front desk was fantastic right from the beginning. Very clean property. The only thing that wasnt great was the shower. All in all we will stay again
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La alberca está helada y al gimnasio le falta mantenimiento
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, buen precio
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Yo escogí el hotel porque tenía toda la intención de entrar la alberca y el jacuzzi pero el agua estaba fría. Quise conectarme a internet pero no pude desde mi computadora. Se escucha mucho ruido de las otras habitaciones, a las 6 de la mañana una mujer regañaba o algo así pero me desperté. Fui al restaurante y aunque no estaba lleno había gente esperando y se tardaron tanto en asignar mesa que mejor me fui.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo estuvo bien, el único pero que tuve fue que habían tantos huéspedes que la conexión del wifi estuvo fallando y no me pude conectar hasta que fui a recepción y me proporcionaron otra clave de acceso, por otro lado, debido que tenía un evento el fin de semana que me hospede no pude hacer uso de la alberca ni del restaurante pero estoy considerando regresar debido a que las instalaciones estaban muy bien y la gente fue amable.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
No hay buena regulación en el agua de la regadera. Las colchas están sucias
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, lo recomiendo.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones muy limpias y silenciosas
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un muy buen servicio. Atento y amables. El lugar limpio, seguro, accesible.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta lindo el lugar, solo no estaba calienta el hidromasaje, tampoco la alberca.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y el personal muy amable
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
El diseño es muy bonito estilo industrial, sin embargo las habitaciones parecen búnker sin ventanas, la alberca esta parcialmente techada y fría y el gimnasio no es como aparece en la página, le falta mantenimiento, de las máquinas solo funciona la corredora
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sí
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Limpieza y equipo de baño
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy cómoda y el personal es muy atento, solo que se escucha mucho el ruido de las áreas comunes y el pasillo principal en las habitaciones.
Stayed 1 night in Feb 2026