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Excellence Express San Juan del Río

3.0 star property

Photo gallery for Excellence Express San Juan del Río

Front of property – evening/night
Lobby
Lobby
Restaurant
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803
  • Place, Senor del Sacro Monte Temple
    ‪5 min drive‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪6 min drive‬
  • Place, Fundadores Square
    ‪6 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Juan del Río

At Excellence Express San Juan del Río you'll be 3.3 km (2 mi) from Nuestra Senora de Guadalupe Church and 3.4 km (2.1 mi) from Fundadores Square. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, kids' swimming pool and pool loungers. 6491 square feet (603 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. There's also the convenience of limited parking. .Attractions in proximity to this 3-property class San Juan del Río hotel include El Geiser Thermal Pools and Pena de Bernal.

What's nearby

  • Senor del Sacro Monte Temple - 5 min drive - 3.4 km
  • Nuestra Senora de Guadalupe Church - 6 min drive - 4.2 km
  • Fundadores Square - 6 min drive - 4.2 km
  • TecMilenio University San Juan del Rio Campus - 8 min drive - 3.8 km
  • Cavas Freixenet - 10 min drive - 7.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 55 min drive

Restaurants

  • ‪Gorditas Bety - ‬13 min walk
  • ‪El Buffete de la ARRACHERA - ‬1 min walk
  • ‪Tangolunda - ‬3 min drive
  • ‪La Leyenda - ‬10 min walk
  • ‪Taqueria Los Naranjo - ‬7 min walk

About this property

Excellence Express San Juan del Río

Excellence Express San Juan del Río offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and 5 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6491 square feet (603 square metres) and includes a conference centre. The business-friendly Excellence Express San Juan del Río also features express check-out and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Juan del Río hotel.

  • 106 guestrooms or units
  • 6491 sq ft of conference space
  • 603 sq. m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
Excellence Express San Juan del Río offers 106 accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower.

This San Juan del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Similar properties

Front of property – evening/night
Hotel Misión Express San Juan Del Río
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 685 reviews
The price is AU$96
includes taxes & fees
22 Mar - 23 Mar
Hotel Misión Express San Juan Del Río

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Frequently asked questions

What is the cancellation policy at Excellence Express San Juan del Río?

Excellence Express San Juan del Río offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Express San Juan del Río?

Yep, Excellence Express San Juan del Río has a free self car park. Onsite parking is limited.

Does Excellence Express San Juan del Río have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

Does Excellence Express San Juan del Río serve breakfast?

Yeah, complimentary continental brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Excellence Express San Juan del Río?

No, Excellence Express San Juan del Río does not offer an airport shuttle service.

What time are check-in & check-out at Excellence Express San Juan del Río?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Excellence Express San Juan del Río?

No, only service animals are allowed.

Excellence Express San Juan del Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 212 out of 335 reviews
Rating 8 - Good. 86 out of 335 reviews
Rating 6 - Okay. 22 out of 335 reviews
Rating 4 - Poor. 9 out of 335 reviews
Rating 2 - Terrible. 6 out of 335 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Stayed 2 nights in Dec 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities
Excellence facilities very comfortable rooms. Good breakfast good service good experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Walter

Stayed 2 nights in Dec 2025

6/10 Okay

Jesus Arturo

Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Mariel

Travelled with family and small children
Liked: Staff & service
The carpet looks old. We found a little metal on the carpet. It's dangerous if you are bare foot. The only thing that a like is the breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 4 nights in Apr 2025

8/10 Good

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
misma calidad que cuando era de la cadena IHG
Stayed 1 night in Mar 2025

4/10 Poor

Rene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Muller

It's ok
Stayed 1 night in Dec 2024

4/10 Poor

CAROLINA

Disliked: Staff & service, property conditions & facilities
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
Stayed 6 nights in Nov 2024

6/10 Okay

Nothanael, Columbia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Stayed 1 night in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, poca luz en las habitaciones
Stayed 1 night in Aug 2024

6/10 Okay

Mario

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Isrrael

Stayed 1 night in Feb 2024

8/10 Good

Jacques

Business traveller
Liked: Cleanliness, staff & service, room comfort

Some BOOM noises

Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024

8/10 Good

Ramiro

Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023

6/10 Okay

Veronica River

Liked: Cleanliness, staff & service, amenities
This property is located in an industrial area. There is a constant pounding and loud noise that can be felt and heard early in the morning, 5 am and doesn’t stop until late in the evening, 6 or 7 pm, from a nearby factory.
Stayed 6 nights in Jun 2022

10/10 Excellent

Alex, Chicago

Stayed 1 night in May 2022

8/10 Good

jill

Travelled with family
Liked: Cleanliness, staff & service
We liked everything
Stayed 1 night in Jan 2022

4/10 Poor

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025