Shana by the Beach Manuel Antonio

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Shana by the Beach Manuel Antonio

Overlooking a serene beach with lush green surroundings.
Enjoy a peaceful retreat with a comfortable bed, sofa, and lush views of the surrounding greenery.
Two beds with white bedding and decorative pillows, a large window offering a view of lush greenery, and a desk with a glass top.
Relax by the pool surrounded by lush greenery and a stunning sea view.
Enjoy a romantic meal on the balcony overlooking a serene landscape and body of water.

Popular amenities

  • Pet-friendly
  • Bar
The current price is AU$306
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
Road to Punta Quepos, 900 m NW from La Mariposa Hotel, Quepos, Puntarenas, 60601
  • Biesanz Beach
    ‪4 min walk‬
  • Playitas Beach
    ‪19 min walk‬
  • Manuel Antonio Beach
  • Quepos (XQP)
    ‪17 min drive‬

Room options

Studio Suite Ocean View

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Royal Jungle View with Private Pool

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 61 sq m
  • Sleeps 4
  • 2 King Beds

Superior Ocean View

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Studio Suite

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Royal Jungle View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
HDTV
Separate bedroom
  • 72 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

Family Suite with Shared Pool

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 75 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Suite

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
HDTV
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Family Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 90 sq m
  • Sleeps 6
  • 3 King Beds

Royal Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
HDTV
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

Jungle Room with Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Jungle Room with Shared Pool

Highlights

Balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Manuel Antonio

A luxury stay in Quepos awaits you at Shana by the Beach Manuel Antonio. Within a 20-minute stroll, you'll find Biesanz Beach and Playitas Beach. Highlights at this beachfront hotel include a full-service spa, a winery and a restaurant. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Quepos hotel, you'll be 3.1 km (1.9 mi) from Playa La Macha and 3.5 km (2.2 mi) from Manuel Antonio Nature Park & Wildlife Refuge.

What's nearby

  • Biesanz Beach - 4 min walk - 0.3 km
  • Playitas Beach - 19 min walk - 1.7 km
  • Manuel Antonio Nature Park & Wildlife Refuge - 7 min drive - 3.5 km
  • Marina Pez Vela - 9 min drive - 4.6 km
  • Playa La Macha - 14 min drive - 3.2 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 175 min drive

Restaurants

  • ‪El Avión Restaurant - ‬4 min drive
  • ‪Emilio's Cafe - ‬14 min walk
  • ‪Burû - ‬7 min drive
  • ‪Magic Bus - ‬7 min drive
  • ‪El Patio de Café Milagro - ‬15 min walk

About this property

Shana by the Beach Manuel Antonio

Luxury hotel on the beach, with outdoor pool
A winery is on site. Shana by the Beach Manuel Antonio offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Shana by the Beach Manuel Antonio. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Quepos hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2010
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shana by the Beach Manuel Antonio offers 77 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Communal pool
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Winery

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from 5 June 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:
  • Parking area
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 190 per vehicle (one-way)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Shana
Shana Hotel
Shana Hotel Manuel Antonio
Shana Manuel Antonio
Shana Hotel & Spa Costa Rica/Manuel Antonio National Park

Frequently asked questions

What is the cancellation policy at Shana by the Beach Manuel Antonio?

Shana by the Beach Manuel Antonio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shana by the Beach Manuel Antonio?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Shana by the Beach Manuel Antonio on 12 Aug 2025 start from AU$306.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shana by the Beach Manuel Antonio?

Yep, Shana by the Beach Manuel Antonio has a free self car park.

Are there any beaches close to Shana by the Beach Manuel Antonio?

Yep, Shana by the Beach Manuel Antonio is a short 5-minute walk from Biesanz Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Is there a spa on site at Shana by the Beach Manuel Antonio?

Yep, there is an onsite spa at Shana by the Beach Manuel Antonio. You'll enjoy services like massages.

Does Shana by the Beach Manuel Antonio have a pool?

Yep, and guests love it! Shana by the Beach Manuel Antonio has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shana by the Beach Manuel Antonio?

Shana by the Beach Manuel Antonio features a full-service spa, a winery and an outdoor pool. All guestrooms come with private pools, pillowtop beds and premium bedding.

What makes Shana by the Beach Manuel Antonio a romantic place to stay?

An attached winery and a lounge bar, as well as private pools and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Shana by the Beach Manuel Antonio.

Is Shana by the Beach Manuel Antonio family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Shana by the Beach Manuel Antonio is a hit with families.

Are there hot tubs in the rooms at Shana by the Beach Manuel Antonio?

No, but there are private pools in the guestrooms.

Does Shana by the Beach Manuel Antonio serve breakfast?

Yep, our travelers are hooked on the free buffet brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shana by the Beach Manuel Antonio?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Shana by the Beach Manuel Antonio?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shana by the Beach Manuel Antonio?

Check-in begins at 3:00 PM. Check-out time is noon.

Shana by the Beach Manuel Antonio Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathangi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. We absolutely enjoyed our stay at the Shana while in Manuel Antonio. Very beautiful atmosphere and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Shana by the Beach was nothing short of magical. Nestled amidst lush jungle and just a short stroll from the sparkling sands of Playa Biesanz, the location offered pure serenity. The staff was warm and attentive, making every interaction feel personal and genuine. My room was spacious, and immaculately clean, with a balcony that opened to a mesmerizing view. The on-site restaurant served delicious meals—fresh seafood and tropical cocktails were standouts! Perfect for couples, solo travelers, families or anyone craving a relaxing yet luxurious beach escape. I left feeling refreshed and already dreaming of my return.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miguel

Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Travelled with family
Disliked: Staff & service
Hotel was tired and having stayed at several other places in CR, Shana felt an ordinary place to stay for the price we paid. We had a couple of issues with our room as well which was problematic. Manuel Antonio as a place to explore? absolutely amazing, beautiful beaches and parks with Sloths just hanging out in the trees - simply amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

joseph

Stayed 5 nights in Apr 2025

8/10 Good

Mina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It is in a good location; walking distance with a private path to the beach. The breakfast was bland. The room we stayed at was big but the floor was super dirty.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel-bat in room-Unsafe stay

We were moved between two rooms within one night and both were unsafe. The first room had leaking pipes in the wall, dripping AC, loose electrical wires in bathroom, smelled like mold and was quite literally falling apart (parts of cabinets on the floor!). The second room had a large hole we found behind our daughters bed where a bat flew out and kept swooping at us our first (and only!) night there. We had to terminate our stay and drive all the way back to San Jose (ruining our vacation and paying for new flights) for our Daughter to get the health department required rabies vaccines (totalling $1700US and requiring 4 trips to the ER). The hotel owner took a full week to reply to us and only offered us a refund of half so we have filed a dispute with our credit card company. They photographed us in our car as we left (trying to prove we stayed one night) even though we never slept a wink. The only reason we had to stay was because we didn’t feel safe driving all the way to the airport (hours) during the night and no manager would be available to speak to us until 6:30am. This hotel has quite literally caused us thousands of dollars of damage and, yet, they are fighting for money for nights we were not even able to enjoy. They ruined our long awaited vacation and in no way made us feel any of the Pura Vida we had come to love about Costa Rica. They should be ashamed.
Pipe leaking behind the wall upon entry
Water pours out of the wall when the shower is on. This is the other side of the wall pictured above.)
AC dropped all over our opened luggage. Whole room smelled of mold.
Look at this set up-nothing like the room pictured online that we paid $350/night for. It’s falling apart.
Stayed 3 nights in Apr 2025

8/10 Good

prithvider

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing is walkable except the beach, but easy to find cabs for going around the town.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Apr 2025

10/10 Excellent

Janon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is built into a steep hill overlooking the ocean. It is beautiful - a bit difficult to navigate getting in and out with your vehicle, but very doable. The pool area and restaurant are absolutely beautiful. The breakfast provided is amazing and if you go early (between 6 and 7) you will see the white faced monkeys trying to partake in the breakfast as well - haha! The pool has a great bar with some wonderful drinks. The mistake we made was getting there on a Monday evening not realizing the Manuel Antonio is closed on Tuesdays. You can go to the beach and shops around the park, just not go into the park on Tuesday. We did come back and enjoyed it on our last day and it is a flatter well manicured park with fantastic beaches inside the park - it is flat enough that you can tour with sandals instead of hiking shoes. If you can buy your tickets to the park online ahead of time, then you can avoid those people trying to make you pull over if you are driving to the park. There is a parking lot very close to the park and we had to just make up stories to get those people to stop bugging us about pulling over and parking. In the end we did get a space in the very close official lot and a great tour guide. The staff was very attentive and helpful with everything - however, we felt that the area that you book tours was not well organized and they didn't really help us with the questions we asked. We just embarked on our own and had a great time anyway!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

We had a wonderful stay at this hotel. Location, accommodations and the staff were exceptional. I would highly recommend staying here if you can! Great vacation and many thanks to all of the staff who really are terrific
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric, Oxford

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was kept very clean. Staff was excellent. Manuel Antonio is beautiful. Walk to beach was 125 stairs - we found it fine. Daily wildlife was fun to watch. Would definitely come back.
Stayed 8 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The pools, bars, and restaurant are all set up for beautiful views! Make sure you lock your patio door! The monkeys will get ya! Staff was friendly!
Stayed 3 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shana by the Ocean was not a pleasant experience. It's kind of like an a cheesy all inclusive, without including anything but breakfast (which you would get anywhere in Costa Rica). Management is not helpful, if you have any problems with your room, you will suffer. Stay at a cute boutique hotel, you will save money AND have a better experience! We loved our other 3 hotels in Costa Rica, they were perfect!
Stayed 5 nights in Apr 2025

10/10 Excellent

Shahbaz

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel with polite and kind staff. From Michael at the restaurant to Johnny at concierge services they were all very attentive and caring. We truly enjoyed our stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, awesome staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Neysa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The place wasn’t too crowded and everything was clean. We spent time at the pool and it was relaxing and plenty of space.
Stayed 5 nights in Apr 2025

8/10 Good

bryan

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall, the area and view the hotel has is a 4/5. Most of the staff was friendly and has great customer service however, that was not the case with some of the waitresses in the restuarant. Nothing in this road is walkable due to narrow roads w/o sidewalks. Most of the tours provide transportation to and from.
Stayed 6 nights in Mar 2025

4/10 Poor

Sudha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
1. The room was smelling of MOLD, we could not sleep, had allergic response - sneezing, itching and headache , tried turning the air condition "on" and "off", turning it on made it worse. I could not believe that a top rated hotel would be this bad. 2. The hotel says it has private access to the beach. While it was true, the access to the beach was very difficult and there was knee deep water heading to the beach shore. I Would rather spend my money on a hotel away from the beach and take a taxi to the beach. 3. Provided feedback to the hotel staff at check out. they didn't seem to take it seriously. 4. Breakfast was very good.
Stayed 1 night in Mar 2025

8/10 Good

RICARDO

Stayed 1 night in Apr 2025

4/10 Poor

Bhavesh

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shana is not worth the price nor is it a 4 star hotel. The property is in an inconvenient location with no nearby restaurants or shops. Next, its breakfast buffet was no better than what you would get at a good motel. The rooms were dated, and not well maintained. Also, if you’re in one of lower room numbers, you have to walk up a very steep hill to get to the pool or reception desk. The best part was the pool. Great water temperature and excellent pool bar. We won’t choose this hotel again. .
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and relaxing, but with steep climbs
Stayed 4 nights in Feb 2025

8/10 Good

ALICIA, newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, and safe environment.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025