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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Photo gallery for Hotel Universel

Spa
Spa
Reception
Plasma TV
Exterior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$199
includes taxes & fees
13 July - 14 July

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    â€Ș1 min walk‬
  • PEPS
    â€Ș8 min walk‬
  • Laurier Quebec
    â€Ș3 min drive‬
  • QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(174 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.8 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.0 km
  • PEPS - 8 min walk - 0.7 km
  • Laurier Quebec - 3 min drive - 3.0 km
  • Grande AllĂ©e - 4 min drive - 3.4 km
  • Les Galeries de la Capitale - 6 min drive - 7.4 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • â€ȘStarbucks - ‬5 min walk
  • â€ȘMcDonald's - ‬11 min walk
  • Boston Pizza
  • â€ȘShaker Cuisine & Mixologie QuĂ©bec - ‬5 min walk
  • â€ȘThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 6 July 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on 13 July 2025 start from AU$198.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 576 out of 2047 reviews
Rating 8 - Good. 632 out of 2047 reviews
Rating 6 - Okay. 445 out of 2047 reviews
Rating 4 - Poor. 234 out of 2047 reviews
Rating 2 - Terrible. 160 out of 2047 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Le spa etait glacé La douche ne coulait pas bien Le séchoir à cheveux ne restait pas branché
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here, the staff was friendly and helpful and prompt if we needed anything. Great location and didn't take long to get to our destinations. Loved the pool area, but wasn't expecting a cold water whirlpool, would have preferred it to be warm like the other one. Our room was big and very clean, very nice jet tub too! The hotel was very up to date except for the hallways, they need an update. Other than that, would highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie helene

Stayed 3 nights in Mar 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff were very friendly and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
It needs some major Reno’s. I heard to not let the outside fool us, but the outside was way nicer than the inside. The pool was originally why we booked. Weird set up- Boston pizza was basically in the same area as the pool, so people are eating and watching you swim
 there was also hotel rooms with “balconies” over looking the pool
 so strange. Also- the pool was filthy. The hot tubs were cloudy and murky. The room was atrocious. Run.
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons sĂ©journĂ© deux nuits dans cet hĂŽtel pour une compĂ©tition Ă  l’UniversitĂ© Laval, et ce fut une vĂ©ritable dĂ©ception. Certes, l’emplacement est idĂ©al, mais l’expĂ©rience hĂŽteliĂšre frĂŽle le cauchemar. Cet ancien motel, grossiĂšrement rebaptisĂ© "hĂŽtel", offre des chambres aussi bien insonorisĂ©es qu’une porte de grange. L’accĂšs Ă  la piscine et au Boston Pizza pourrait ĂȘtre un atout, mais sans aucun raffinement. Quant aux lits, ils n’ont mĂȘme pas de protĂšge-matelas, un dĂ©tail pourtant Ă©lĂ©mentaire. Le plafond en stucco nous rappelle tristement les choix douteux des annĂ©es 70, tĂ©moignant du manque d’effort dans la rĂ©novation. Et pour couronner le tout, le prix est scandaleusement plus Ă©levĂ© que celui des autres hĂŽtels du secteur. Si vous assistez Ă  un Ă©vĂ©nement universitaire, passez votre chemin – cet endroit ne vaut absolument pas le dĂ©tour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Annick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

10/10 Excellent

FĂ©lix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TrĂšs bien
Stayed 1 night in Mar 2025

10/10 Excellent

Andree-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place with the kids!
Stayed 1 night in Mar 2025

6/10 Okay

Jenna

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

6/10 Okay

Fu Yu

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location is great but building safety and room cleanliness isn’t. The first floor entrance door is always open without anyone supervising or keeping an eye on who can go in and out of the hotel. In hind sight, it was a major safety hazard as who knows if some psycho decides to come into the hotel and starts causing harm to guests! Room isn’t very clean, we had a connecting room and the doorway in the middle was very dirty. There are also not enough storage space in bathroom to put our toiletries bags or hang our clothes/bath towels if we are more than 1 person. The hallways to the rooms always has a weird smell, kind of old mouldy food gone bad smell
.or BO. The swimming pool looks nice but not practical, very small and gets easily crowded. The steps in the pool are also very annoyingly designed, we either keep missing the step or hitting our toes against it.
Stayed 2 nights in Mar 2025

6/10 Okay

TIEN-HAN, Dorval

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
In walking distance, the property is surrounded by many variety of restaurants. It's very convenient, however the property is not that secure, I feel anybody can just walks in the property and just break into the rooms to steal something. The hotel is a bit old, the toilet size is for children, too small for adult. The shower head and hot tub water is weak...takes sometimes to fully finish a shower.
Stayed 2 nights in Mar 2025

6/10 Okay

Tania

Business traveller
Disliked: Cleanliness
No breakfast. Hotel was fairly dirty. Sink wouldn't drain, toilet wouldn't stop running. No sound proof rooms, the downstairs is worse than the upstairs. The hot tub was not hot. It was room temperature.
Stayed 2 nights in Mar 2025

8/10 Good

Melanie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mie

Stayed 2 nights in Mar 2025

4/10 Poor

Mern

Travelled with family, Business traveller
The beds are uncomfortable.
Stayed 1 night in Mar 2025

4/10 Poor

Stefany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and the pool area is fun for kids but the rooms are badly maintained. We hardly slept because of the noise outside our room.
Stayed 1 night in Mar 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

marilyse

Business traveller
Stayed 1 night in Feb 2025

8/10 Good

angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be great. The staff were amazing and the rooms very quiet. The kids enjoyed the pool and Boston Pizza on site was very convenient.
Stayed 5 nights in Mar 2025