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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Photo gallery for Hotel Universel

Spa
Reception
Spa
Reception
Plasma TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • 24/7 front desk
The current price is AU$137
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Place, Laurier Quebec
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(259 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.0 km
  • PEPS - 8 min walk - 0.7 km
  • Laval University Hospital - 3 min drive - 3.0 km
  • Laurier Quebec - 3 min drive - 3.0 km
  • Grande Allée - 4 min drive - 3.4 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on 26 Oct 2025 start from AU$136.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 709 out of 2418 reviews
Rating 8 - Good. 728 out of 2418 reviews
Rating 6 - Okay. 528 out of 2418 reviews
Rating 4 - Poor. 271 out of 2418 reviews
Rating 2 - Terrible. 182 out of 2418 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

jenn

Stayed 2 nights in Jul 2025

10/10 Excellent

Helene

Very nice hotel. Well located for what we had to do in Ste Foy
Stayed 1 night in Jul 2025

8/10 Good

Karine

Travelled with family
Liked: Property conditions & facilities, room comfort
Menage pas fait a chaque jour. Serviettes non changées. Pas de dejeuner offert.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

4/10 Poor

Rao

Travelled with family
Over all 3.5/5 Very strong smell of chlorine from pool makes it little worse.
Stayed 1 night in Jun 2025

8/10 Good

Mirko

Travelled with family
Liked: Cleanliness
Everything was very nice and clean, but the a/c is too loud we had to shut it at night.
Stayed 1 night in Jul 2025

6/10 Okay

Kwok Fai Godfrey, Markham

Travelled with family
A basic hotel close to the university with restaurants, Dollarama and Metro supermarket nearby. It is a bit dated nothing fancy. There is a bus stop outside of the hotel. Overall it is a ok hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean comfortable room. Quiet felt safe and loved the pool and the restaurant
Nice jetted tub in room
Cute birds near the pool
The pool
The view going around the pool
Stayed 3 nights in Jul 2025

8/10 Good

Andrea Nicole

Travelled with family
Liked: Cleanliness
The hotel was clean, beds were a little uncomfortable and pillows were flat! Pool area needs some work but it’s nice… it was very busy though so we couldn’t enjoy it… Easy access to get around to where we wanted to go! Great little ice cream place right behind the hotel too!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Simon-Pierre

Stayed 3 nights in Jul 2025

4/10 Poor

Pierre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Chasse d’eau non fonctionnelle. Porte de salle-de-bain difficile. Un hôtel qui a besoin d’être rafraîchi.
Stayed 1 night in Jul 2025

8/10 Good

Alain

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, lots of places to eat that are close and just across from ULaval.
Stayed 1 night in Jul 2025

10/10 Excellent

Marie-Hélène

Stayed 1 night in Jun 2025

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
nothing
Stayed 1 night in Jul 2025

6/10 Okay

Brianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
3.5 Review from us. Location was perfect, Check in was easy. Room was clean, spacious, the couch was a pullout if more sleeping room was needed and even had a kitchenette fully supplied. Hotel room was not located facing the pool, which we were happy as we wanted quietness. All staff were polite and friendly. We liked how there was supposed to be an adult and youth section for pool as well, there was birds in cages to make it feel more tropical. Only concerns were the following; - Boston pizza connected to the hotel was very loud. Appeared like an event team arrived, have a second option in case. - Adult section of pool was not monitored, many youth running around and playing with sauna and hot tub, regardless of the 18+ sign after a certain time. - The bathtub appeared cracked and rusted (picture if requested) - Water pressure seemed off (showered turned super hot and then mild cold repeatedly during shower / trouble flushing toilet)
Stayed 2 nights in Jul 2025

6/10 Okay

Heather

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Expected more for the cost

The hotel appeared better in pictures. Was surprised to find our room had what appeared to be a 30” tv tops. No internet - it was down. Could not use pool as it had been closed due to rowdy youth. Very few outlets in room - one out of service and clearly burnt out. Bathroom fan filthy as was the back of the bathroom door. Bedroom ceiling looked like a c-grade contractor job. Pool area was fine - though we were surprised that the youth lounging around was actually a staff member- perhaps not a lifeguard.
Filthy vent
Burnt out plug
Questionable repair
Mildew and unmarked taps
Stayed 1 night in Jul 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. My kids loved the pool and the birds.
Stayed 1 night in Jun 2025

6/10 Okay

Nilesh

Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, once we got the room that we booked and paid for, bed was too hard and no replenished towels or coffee or made bed after our first night! So we had to leave early Sat morning so we could get coffee
Stayed 2 nights in Jul 2025