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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Photo gallery for Hotel Universel

Spa
Plasma TV
Bar (on property)
Reception
Spa

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
The current price is AU$136
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪1 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪8 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(85 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(265 reviews)

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)

Highlights

Private indoor hot tub
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 1 min walk - 0.1 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 8 min walk - 0.7 km
  • Place Sainte-Foy - 16 min walk - 1.4 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Jean Lesage International Airport (YQB) - 15 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬5 min walk
  • ‪Thaïzone - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2025-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on 13 Jan 2026 start from AU$135.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 749 out of 2481 reviews
Rating 8 - Good. 733 out of 2481 reviews
Rating 6 - Okay. 540 out of 2481 reviews
Rating 4 - Poor. 273 out of 2481 reviews
Rating 2 - Terrible. 186 out of 2481 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly and efficient.
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't speak French...Don't worry..very welcoming

Was very anxious not speaking french..however all the staff at the hotel were very kind and worked with me. Pool and hot tub were very clean. Pool area was good. Our room was large with a little dining area and sitting area along with the 2 queen size beds.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Convenient location, great cafes and restaurants nearby.
Stayed 1 night in Sep 2025

6/10 Okay

Dioklea

Disliked: Cleanliness
Place was nice staff were really nice. But just the rooms weren’t really clean and no air circulation in the rooms.
Stayed 3 nights in Sep 2025

6/10 Okay

Oswaldo

Business traveller
Liked: Cleanliness, staff & service, amenities
Emplacement practique
Stayed 1 night in Sep 2025

10/10 Excellent

Bhargav

Stayed 2 nights in Sep 2025

6/10 Okay

Montana

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
For the money I paid I expected a better quality for the room. For example a garbage can bigger then two pop bottles, plugs close to the bed not across the room, lamp shades on both my bed lights not just one. There was also black mold in the shower
Stayed 3 nights in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Dawn

Travelled with family
Bathroom faucet in our room was loose and sprayed water every time we used it. There were not enough towels and when we asked the cleaner for an extra towel she said we had to go downstairs to front desk to request an extra towel even though we booked the room for 4 people and they only provided 3 towels. The pool area was great but had a bad odour. The bed skirt in our room was dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff, pool area, room, and convenient restaurants close by.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,near to everything,the Room was clean and good service,the the swiminpool and sauna excellent
Stayed 2 nights in Sep 2025

8/10 Good

Jacques

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room is clean, but the facilities need a lot of work, paint, repair, etc.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wen

Stayed 2 nights in Sep 2025

6/10 Okay

Rami

Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cost efficient hotel in Quebec City
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedding didn’t feel clean enough, and not comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zeeshan

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Jayden

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maygane

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Paul-Andrre

Travelled with family
Disliked: Staff & service
arrived at noon, was asked to pay 100$ deposit, so i paid. I requested to see if possible to get room before the 4pm check in. staff at 2:30 , still not ready , so waited in lobby . 3PM still not ready, still waiting in lobby. 3:30 pm some clients arriving and they get their rooms! So only at 4PM when we complain to staff we get our room , when asked why others get their rooms before 4pm but not us.the room was not ready , that is poor customer service, and i will not go back anymore. they knew we were waiting since noon , no adaptability for me is poor service.
Stayed 1 night in Sep 2025

8/10 Good

Marie-Pier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour un petit weekend en famille

Lit confortable. Excellent service. Il avait des problème avec le chauffe eau de la piscine mais sinon rien a redire.
Stayed 2 nights in Sep 2025