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Hotel Universel

3.0 star property

Photo gallery for Hotel Universel

Spa
Spa
Reception
Plasma TV
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$140
includes taxes & fees
9 Mar - 10 Mar

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(92 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(281 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and a nightclub. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 2 min walk - 0.2 km
  • Cegep de Sainte-Foy - 5 min walk - 0.5 km
  • PEPS - 10 min walk - 0.9 km
  • Place Sainte-Foy - 18 min walk - 1.5 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Jean Lesage International Airport (YQB) - 13 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Café La Maison Smith Ste-Foy - ‬4 min walk
  • ‪Café Wazo - ‬9 min walk

About this property

Hotel Universel

Hotel Universel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A nightclub, a terrace, and a vending machine are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number 006160, 2026-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 21 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on 9 Mar 2026 start from AU$140.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

What luxury perks are available at Hotel Universel?

Hotel Universel features a nightclub, a health club and an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 775 out of 2543 reviews
Rating 8 - Good. 745 out of 2543 reviews
Rating 6 - Okay. 554 out of 2543 reviews
Rating 4 - Poor. 282 out of 2543 reviews
Rating 2 - Terrible. 187 out of 2543 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Laurie

Stayed 1 night in Oct 2025

10/10 Excellent

Phania

Stayed 1 night in Nov 2025

10/10 Excellent

Félix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien placé
Stayed 1 night in Nov 2025

10/10 Excellent

Suleiman

Stayed 2 nights in Nov 2025

8/10 Good

Josianne

Belle hôtel
Stayed 1 night in Nov 2025

8/10 Good

Jose Olav

Liked: Cleanliness, property conditions & facilities
Assistance getting bags to room
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and relaxing . Love the pool and spa area . Plus has Boston pizza right in hotel . Highly recommended .
Stayed 2 nights in Nov 2025

6/10 Okay

Bianca

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

4/10 Poor

HUIFENG

Stayed 3 nights in Oct 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Tristan

Business traveller
Toilet rammed against the wall in front of it. I'm not obese, just a big guy of 5'11" and it was horrible to use the restroom. Extremely bad placement
Stayed 3 nights in Oct 2025

2/10 Terrible

Marie-Andrée

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked because this was listed as a room with breakfast included and with a gym in the hotel. I was told that the gym was not open due to renovations, and that the restaurant was not open so no breakfast can be offered. I told that to the receptionist, asking for a compensation. She said someone would call me about it. Didn’t receive a call. I tried to complain directly to Expedia customer’s service and the only available option was through the AI chat that didn’t understand my customer service request. Very poor experience
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great pool. Nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

suzie

Stayed 2 nights in Oct 2025

6/10 Okay

Le Tuan

Travelled with group
Liked: Cleanliness, amenities
Toilet was blocked and we had to unblock it ourselves.
Stayed 1 night in Oct 2025

8/10 Good

Julien

Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have breakfast at the Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Genevieve

Stayed 1 night in Oct 2025

8/10 Good

Cheryl

Stayed 2 nights in Oct 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast at hotel but there is a Boston pizza attached to hotel
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Sonia

Stayed 1 night in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast outside hotel, Allarm went off at night staff didnt know what to do
Stayed 3 nights in Oct 2025