6/10 Okay
Dawn, Gatineau
31 Aug 2025
Disliked: Property conditions & facilities
The lobby and pool are nice, but that's where it ends. The hallway carpets are really dirty and full of stains. The walls are dingy and mid-repair and the lighting is dark. The rooms were okay - they were clean at least, but they need some work. The beds are too low and the mattress is uncomfortable. There was a door to a balcony but it was nailed shut. The bathroom is really small and the shower rod is not secured to the wall (ours fell down). As well, when we came out in the morning all the housekeeping staff was sitting on the floor. They also don't tell you that they do not clean your rooms. When I inquired at the front desk they said "oh yah, they don't enter the rooms. If you need something you have to ask us". I would never recommend this hotel, however, I have stayed in worse.
Dawn
Stayed 2 nights in Aug 2025