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Hotel Universel

Property class: 3

Photo gallery for Hotel Universel

An indoor pool area with green chairs and a sign indicating a 'Pool's Platter' menu.
A modern lobby with a staircase, a chandelier, and seating areas.
A restaurant interior with a bar area, wooden tables and chairs, and a modern design.
A hotel room with a bed, bedside table, lamp, potted plant, and a bathroom with a shower, sink, and mirror.
A modern lounge area with a grey sectional sofa, a round coffee table, and a fireplace.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$130
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪7 min walk‬
  • Place, PEPS
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(137 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio (Unilofts Building)

A hotel room with a bed, bedside table, lamp, and a desk with a chair.

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(43 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

A pool with a waterfall feature surrounded by rocks and tropical plants.

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a wardrobe.

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(389 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed Studio Building UNILOFT

A hotel room with a bed, bedside table, lamp, and a view through the window.

One Queen Bed Studio Building UNILOFT

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Two Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, a TV, a desk, and a chair.

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Québec City

At Hotel Universel you'll be within just a 10-minute stroll of Laval University and Cegep de Sainte-Foy. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Boston Pizza Restaurant, serves Italian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. English breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of RV/bus/truck parking. .Places within a 30-minute walk of this 3-property class Sainte-Foy-Sillery-Cap-Rouge hotel include PEPS and Laurier Quebec.

What's nearby

  • Laval University - 2 min walk - 0.2 km
  • Cegep de Sainte-Foy - 7 min walk - 0.6 km
  • PEPS - 12 min walk - 1.0 km
  • Place Sainte-Foy - 3 min drive - 1.9 km
  • Laurier Quebec - 4 min drive - 2.6 km

Getting around

  • Quebec Sainte-Foy Station - 14 min drive
  • Jean Lesage International Airport (YQB) - 13 min drive

Restaurants

  • ‪Sushi X Pyramide - ‬5 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪SHAKER Cuisine & Mixologie Ste-Foy - ‬5 min walk
  • ‪Subway - ‬5 min walk

About this property

Hotel Universel

Hotel Universel offers its guests an indoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Universel. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel offers 182 air-conditioned accommodations with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

2 restaurants; breakfast, lunch and dinner served
Hotel Classique
Sainte-Foy-Sillery-Cap-Rouge
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 3,939 reviews
The price is AU$141
includes taxes & fees
27 Sept - 28 Sept
Hotel Classique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiscoverMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults and CAD 25 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number 006160, 2026-12-31

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universel

Hotel Universel Quebec

Universel Hotel

Universel Quebec

Auberge Universel Hotel

Hotel Universel Quebec Quebec City

Hotel Universel Hotel

Hotel Universel Québec City

Hotel Universel Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Universel?

Hotel Universel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universel?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Universel on 18 Oct 2026 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universel?

Yep, Hotel Universel has a free self car park.

Are there any beaches close to Hotel Universel?

The closest beach to Hotel Universel is Baie de Beauport (8.5 km).

Does Hotel Universel have a pool?

Yep, and guests recommend it! Hotel Universel has an indoor pool.

Does Hotel Universel serve breakfast?

You bet, English brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Universel?

No, Hotel Universel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Universel?

No, only service animals are allowed.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 924 out of 3008 reviews
Rating 8 - Good. 879 out of 3008 reviews
Rating 6 - Okay. 648 out of 3008 reviews
Rating 4 - Poor. 347 out of 3008 reviews
Rating 2 - Terrible. 210 out of 3008 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and affordable price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Real

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service
The room was clean and the staff was helpful at check-in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

patanasirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean and middle of new hotel model look exactly as the photo on the website
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service
Great location, friendly staff, rooms are outdated, but comfy pillows and bed! Would stay again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bed, friendly staff, very clean
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

janice

Liked: Staff & service
Overall my stay is pleasant. The location is convenient and there’s a parking space.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Xue Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Ruby Anne

Liked: Cleanliness, staff & service, amenities
Our stay was fine. The staff were pleasant and accomodating. The area was quiet. The only thing is the washroom was a little small and the bed linens and washroom curtain has to be upgraded. Overall, it was a pleasant stay for me and my family.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Glezaa melgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and maintained. Highly recommended and practical for family with small children. Pool is nice and clean too! Will surely comeback!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Lyn

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
All are great but there are some travellers at night that is noisy like they are shouting.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and cozy. There was a lot of noise coming from guests lounging in the pool area.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Guanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good！
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martine

Clean room and staff pleasant
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

soojin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In front of the place very nice but once u get to the hallway and to ur room, its pretty ran down place. And ac was verybloud
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Mitchel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, staff was good , hot tube closed and we didnt know intell are arrival
Stayed 2 nights in May 2026
Verified review

8/10 Good

Naisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Swimming pool was good and clean but hot tub was not working.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Kathleen

Liked: Cleanliness, property conditions & facilities
No breakfast inclused Room Ground Floor Near party and music Spa ans sauna Closed for maintenance
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Mukase

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Niharika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean and well maintained. The room in the basement felt isolated and little depressing.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Decent place. Parking is an issue when hotel is full.
Stayed 3 nights in Feb 2026