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4.3 out of 5

"It's not the room in the photo's, very different, older, ripped curtains, torn windscreens and dusty. Were told we would only get 1 bedroom over the p ... " More

By a verified traveller on Mon 01 Mar 2021

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Hotel Description

Central Motel & Apartments, Best Western Signature Collection puts you in the center of Canberra, 12.1 km (7.5 mi) from Pialligo Estate and 12.6 km (7.8 mi) from National Gallery of Australia. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 65 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

The restaurant, The Peppermill, serves international cuisine and is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. A conference center and a business center are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 9:30 AM.

Within a 20-minute drive of this 4-star Queanbeyan hotel, attractions include Parliament House and National Convention Centre.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$112* Per night/room 19 Mar. - 20 Mar.

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Single Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Single Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Central Motel & Apartments, Best Western Signature Collection ratings based on 598 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Central Motel & Apartments, Best Western Signature Collection

Everyone (310) Couples (124) Business (1) Family (159)
3 out of 5
It's not the room in the photo's, very different, older, ripped curtains, torn windscreens and dusty. Were told we would only get 1 bedroom over the phone, but we got 2 bedrooms when we arrived which was good but sadly in quite poor condition for the price we payed when others payed same price but got newly renovated rooms. Was unfortunate as I had talked this up to our family members as had previously satyed on 2 occassions and was great back then, sadly they've gone backwards.

Posted by on 1 Mar. 2021

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4 out of 5
It was a well kept property that was well located with good facilities

Posted by on 7 Feb. 2021

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3 out of 5
Good location , Room service meals were quick . Staff not overly friendly at check in

Posted by on 5 Feb. 2021

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5 out of 5
Clean, centrally located and good facilities. Friendly staff.

Posted by on 12 Jan. 2021

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4 out of 5
The room was clean and well furnished. The view was not particularly pleasing. Perhaps the internal courtyard could have more vegetation. The breakfast (scrambled eggs on toast) at $15 was too expensive and much too meagre. When I saw the prices I was tempted to walk out. But I stayed, expecting a generous serving. Not good marketing: food is cheap in comparison with the cost of preparing it; when you serve generous rations people come back. If I stay there again I will definitely not have breakfast in house.

Posted by on 24 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Central motel

We are extremely sorry for the inconvenience.

5 out of 5
Lovely motel close to everything. Friendly s ya staff and great rates

Posted by , from Young on 13 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Central motel

Thank you

4 out of 5

Posted by on 30 Nov. 2020

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Comment from Hotel Management

30 Dec. 2020 by Central motel

Thank you.

5 out of 5

Posted by on 5 Sep. 2020

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4 out of 5

Posted by on 17 Aug. 2020

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5 out of 5
Great place, ease of access, clean, friendly and at a good price.

Posted by on 12 Jul. 2020

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About the Central Motel & Apartments, Best Western Signature Collection

Location 11 Antill Street, Queanbeyan, NSW 2620

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. There are 2 meeting rooms available. An outdoor pool, barbecue grills, and multilingual staff are also featured at the business-friendly Central Motel & Apartments, Best Western Signature Collection. You'll have access to the indoor pool at a partner property. Free self parking is available. This 4-star Canberra hotel is smoke free.

  • 65 guestrooms or units
  • 2 levels
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (11.1 km / 6.9 mi)
  • Train station: Queanbeyan Railway Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Central Motel & Apartments, Best Western Signature Collection offers 65 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 26-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.

The Peppermill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Reception hours are 7 AM to 9 PM. Guests planning to arrive after 9 PM must contact the property in advance to arrange a late check-in.

The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Central Motel & Apartments
  • Best Western Central Motel & Apartments Queanbeyan
  • Best Western Central Queanbeyan
  • Central Best Western Signature Collection Queanbeyan
  • Central Motel Apartments Best Western Signature Collection
  • Central Motel Apartments Best Western Signature Collection
  • Central Best Western Signature Collection
  • Best Western Central Motel Apartments
  • Central Signature Collection

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.