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El Jardin Relax

3.0 star property

Photo gallery for El Jardin Relax

Garden
Double Room
Garden view
Breakfast, lunch and dinner served
Double or Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Paseo Turistico del Rio Puyo, Barrio Obrero, Puyo, Pastaza
  • Place, Malecón Boayaku Puyo
    ‪1 min walk‬
  • Place, Omaere Ethnobotanical Park
    ‪5 min walk‬
  • Place, Puyo Cathedral
    ‪12 min walk‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room

View from room

Double Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Bedroom

In-room safe, free WiFi

Family Quadruple Room, 1 Bedroom

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Large Single Bed

Shower, free toiletries, hair dryer, towels

Standard Single Room, 1 Large Single Bed

  • Garden view
  • 35 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

About the area

Puyo

El Jardin Relax places you steps from Malecón Boayaku Puyo and within a 10-minute stroll of Omaere Ethnobotanical Park. Highlights at this Art Deco hotel include 2 hot tubs, a restaurant and free weekday breakfast. .The fine-dining restaurant, El Jardin, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available on weekdays between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Puyo hotel include Puyo Cathedral and Morete Puyo Water Park.

What's nearby

  • Malecón Boayaku Puyo - 1 min walk - 0.0 km
  • Omaere Ethnobotanical Park - 5 min walk - 0.5 km
  • Puyo Cathedral - 12 min walk - 1.0 km
  • Morete Puyo Water Park - 4 min drive - 1.5 km
  • Pailon del Angel Waterfall - 17 min drive - 18.4 km

Restaurants

  • ‪Yuki's - ‬5 min walk
  • ‪Juanito BBQ - ‬3 min walk
  • ‪Soma Beber Garden - ‬2 min walk
  • ‪El Propio Volquetero - ‬1 min walk
  • ‪CASABE "cafe-restaurante - ‬13 min walk

About this property

El Jardin Relax

El Jardin Relax offers its guests 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at El Jardin Relax. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

  • 11 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Jardin Relax offers 11 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. This Puyo hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available on weekdays 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Jardin

Things to do

  • 2 hot tubs

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

More

  • 2 floors
  • Art Deco architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club.

Property is also known as

El Jardin Relax Hotel Puyo
El Jardin Relax Puyo
El Jardin Relax Hotel Riobamba
El Jardin Relax Hotel
El Jardin Relax Riobamba
El Jardin Relax
El Jardin Relax Puyo
El Jardin Relax Hotel
El Jardin Relax Hotel Puyo

Frequently asked questions

Is parking available at El Jardin Relax?

Yep, El Jardin Relax has a free self car park.

What makes El Jardin Relax a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at El Jardin Relax.

Does El Jardin Relax serve breakfast?

You bet, complimentary full brekkie is offered on weekdays between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at El Jardin Relax?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at El Jardin Relax?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Jardin Relax?

Check-in begins at 1 PM. Check-out time is 12:30 PM.

Are pets allowed at El Jardin Relax?

No, pets are not allowed.

El Jardin Relax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hans-Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut in die Natur eingebettet
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puyo

The best place to stay in Puyó due to it’s location. It’s a beautiful place next to the forest and the malecón which is a great green area by the river.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, beautiful grounds, walkable. We were only there for a night but would return.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% customer focused.

Our stay was wonderful. The restaurant opened early for us when we wanted coffee before check in. The rooms were spacious and tidy. My husband accidentally locked the keys in the rental car and the staff came to the rescue immediately. After a no-show by the locksmith they managed to get it open and wouldn’t take a dime. The manicured grounds made it a lovely spot to sit and relax.
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place - comfortable stay

Comfortable stay. Nice rooms and good restaurant. Private parking available nearby. Hot tub available for free. Garden has lots of wildlife - some parrots flew down whilst we were sat there. Only negative - lots of work going on cleaning the paths which wasn’t so “relaxing” due to pressure washer !
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean bedrooms, friendly staff. Nice restaurant. beautiful hotel. Quiet and relax atmosphere.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in toller Lage

Während unseres Aufenthaltes verbrachten wir zwei Regentage ohne uns zu langweilen fast ausschließlich in der hübschen Anlage. Aras und Kolibris sind regelmäßige Besucher auf dem Grundstück, das direkt an Puyos Spazierweg liegt. Das Hotel hat einfache, große, sehr saubere Zimmer und furchtbar nette Mitarbeiter, die bei Bedarf auch langsames Anfängerspanisch mit uns sprachen. Wir bewohnten das Zimmer, das am nächsten zum angeblichen Lärm von der anderem Uferseite liegt, fühlten uns aber trotz der Party dort und unserer Lärmempfindlichkeit niemals gestört. Das Essen im gemütlichen Restaurant ist ebenfalls empfehlenswert. Weitere Restaurants sind leicht zu erreichen und auch die Innenstadt ist nur einen kurzen Spaziergang entfernt. Volle Punktzahl für dieses Hotel!
Stayed 1 night in Oct 2017
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful setting

El Jardin is in a wonderful setting on the edge of the city. It's quite difficult to find and is over a footbridge across the river. The staff will come out and carry your baggage. Try and opt for a room on the right away from the river as there are some noisy bars on the other side which destroys the ambience somewhat. We enjoyed our stay but the noise was a bit tiresome. The food in the restaurant was excellent but beware, it is closed on Sundays.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
La atención del personal inmejorable, las camas muy comodas. La habitación no está insonorizada y tiene sus ventajas e inconvenientes. Como el hotel se encuentra en un jardín aislado se puede disfrutar del sonido del agua. Aunque si te toca unos vecinos ruidosos.... En un sitio tan calido se hecha de menos una piscina. Para los amantes de la TV comentar que no hay TV en la habitación.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019