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Excellence Coral Playa Mujeres - Adults Only All Inclusive

5.0 star property

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Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Property video
6 outdoor pools
Excellence Club Honeymoon Suite With Private Pool
Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Prol. Bonampak S/N Mz. 1 Lt.10 Sm 3, Condominio Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪9 min walk‬
  • Place, Mujeres Beach
    ‪11 min walk‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

Junior Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Junior Swim-Up Suite Pool View

7.4 out of 10
Good
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite With Private Pool

9.6 out of 10
Exceptional
(4 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite W/ Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Terrace Suite With Plunge Pool Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite With Private Pool

8.0 out of 10
Very good
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite Partial Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite With Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Imperial Suite With Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite With Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Excellence Coral Playa Mujeres - Adults Only All Inclusive. You'll be 0.6 km (0.4 mi) from Playa Mujeres Golf Club and 11.2 km (7 mi) from Ultramar Ferry Puerto Juárez. Highlights at this all-inclusive property include 16 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Miilé Spa can include beachside massages, body scrubs and facials along with hydrotherapy and mani/pedis. The restaurant, Raices, serves Mexican cuisine. With 3 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Playa Mujeres property include Cancun Mall and Langosta Beach.

What's nearby

  • Playa Mujeres Golf Club - 9 min walk - 0.8 km
  • Mujeres Beach - 11 min walk - 0.9 km
  • La Isla Shopping Mall - 37 min drive - 27.1 km
  • Isla Mujeres Ferry Terminal - 48 min drive - 10.8 km
  • North Beach - 49 min drive - 11.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Isla Blanca - ‬14 min walk
  • ‪Lobby Bar - ‬15 min walk
  • ‪Xtra Time - ‬17 min walk
  • ‪Poseidon - ‬5 min drive
  • ‪Capricho - ‬15 min walk

About this property

Excellence Coral Playa Mujeres - Adults Only All Inclusive

Excellence Coral Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Excellence Coral Playa Mujeres - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 16 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 16 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a rooftop terrace. Free self parking is available.

This 5-star Punta Sam property is smoke free.

  • 503 guestrooms or units
  • 16 dining venues
  • 3 bars by the pool
  • 16 bars or lounges
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Coral Playa Mujeres - Adults Only All Inclusive offers 503 air-conditioned accommodations with free minibar items and laptop-compatible safes. A pillow menu is available. 65-inch Smart televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Miilé Spa has 15 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 16 bars/lounges
  • 16 restaurants
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Chez Isabelle
  • Kanpai
  • Raices
  • The Lubster House
  • Zenith

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Coral Playa Mujeres
Excellence Coral Playa Mujeres Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Excellence Coral Playa Mujeres - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Excellence Coral Playa Mujeres - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Excellence Coral Playa Mujeres - Adults Only All Inclusive is a short 10-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Miilé Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Excellence Coral Playa Mujeres - Adults Only All Inclusive have a pool?

Excellence Coral Playa Mujeres - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Excellence Coral Playa Mujeres - Adults Only All Inclusive features a private beach, 3 poolside bars and 6 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

Is Excellence Coral Playa Mujeres - Adults Only All Inclusive family-friendly?

No, Excellence Coral Playa Mujeres - Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

No, Excellence Coral Playa Mujeres - Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

There isn't one on site, but Playa Mujeres Golf Club is a short 8-minute walk away.

Excellence Coral Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 423 reviews
Rating 8 - Good. 73 out of 423 reviews
Rating 6 - Okay. 28 out of 423 reviews
Rating 4 - Poor. 7 out of 423 reviews
Rating 2 - Terrible. 12 out of 423 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Heidi

Stayed 6 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, amazing property
Stayed 5 nights in Nov 2025

10/10 Excellent

Louis, Rahway

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very attentive but not overbearing. Everything was clean and beautiful.
Stayed 3 nights in Nov 2025

2/10 Terrible

Katie

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 6 nights in Nov 2025

8/10 Good

Christopher

Stayed 4 nights in Nov 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, friendly and interactive.
Stayed 3 nights in Nov 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice - the stocked bar & fridge was a good touch. Staff were very friendly however, at the pool, we were interrupted during our nap for drink service which was annoying. The smell of the diffuser in the upper & lower lobby was VERY strong & smelled like cheap cologne & mildew. Once we had checked in, we spent some time by the pool-when we returned for our bags to go to the room, we were told someone would be along to assist up which never happened. We had to retrieve our own bags. It would be nice to have a dinner buffet for those times when we didn't want to have table service. We did not feel the Excellence Club was worth the price - just never enough lounge chairs by the Club pool. The poolside server by the name of Betsy was very kind & attentive - thank you. Overall, we were disappointed by the food which is the main reason we chose Excellence Coral. We will not be returning.
Stayed 6 nights in Nov 2025

8/10 Good

jerica

Stayed 3 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 7 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 5 nights in Nov 2025

8/10 Good

Mateen

Stayed 1 night in Nov 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned every day. The whole entire resort was kept extremely clean. The staff were friendly, and I’ve never been to such an amazing resort. We will definitely be staying with them again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ayanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our time here! Food, service and overall resort 10/10!
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2025

4/10 Poor

Erick Robert

Travelled with partner
Liked: Cleanliness
I stayed at this property with my partner during our 10-year anniversary and engagement celebration. While the resort is visually beautiful and offers a variety of restaurants and bars, it fell short of expectations—especially for a property positioned and priced as a high-end, luxury resort. Even with the upgraded Excellence Club, the overall experience felt very average. The staff and management appeared inexperienced and lacked essential knowledge about the property. We were not provided with any orientation or information upon arrival and were simply directed to the app to figure things out on our own. The main manager, in particular, was unprofessional and dismissive, which was extremely disappointing. I travel to Cancun frequently and have never encountered this level of service. Although the property is new, that should not affect the quality of hospitality provided to guests. Overall, the experience did not reflect the price point, and I would not recommend staying here. Save your money and consider taking your business elsewhere. I also want to give full credit to the staff in the restaurants, bars, and room service. They were genuinely kind, hardworking, and provided the level of service you would expect from a luxury resort. However, the front desk staff and management were the complete opposite. Their lack of professionalism, attentiveness, and basic courtesy was unacceptable and had a major impact on our stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcelo, The Woodlands

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service throughout the resort was warm and attentive in particular the pool attendances and waiters. Overall, a wonderful experience—I’d happily return and highly recommend it to anyone looking for a relaxing getaway.
Stayed 7 nights in Nov 2025

8/10 Good

MICHAEL

Stayed 5 nights in Nov 2025

10/10 Excellent

Jaime Lopez

Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is clean, beautifully decorated and homey feeling. The food was great with a few excptions like room service, we found most room service food tasted old and inedible. Beach was pristine, service everywhere was fantastic. Book a massage with Fernanda at the spa and grab chocolate from Itzel at Kakao! Stand outs for sure!
Stayed 7 nights in Nov 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a beautiful property. The staff are very friendly and professional. The pools are beautiful. The restaurants are great with well designed interiors. One thing I will say is that the tiles in the rooms can get kinda slippery with some water and my wife slid a few times. Not sure there’s much they can do about that now though. Still looking forward to coming back in the future
Stayed 7 nights in Nov 2025

10/10 Excellent

Colleen, Austin

Stayed 1 night in Oct 2025

10/10 Excellent

jennifer e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay, so clean, relaxing, excellent service and good standard of food with many options.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. Luis was a wonderful host, will definitely be back
Stayed 6 nights in Oct 2025

10/10 Excellent

Gabriel Hong-Ling

Stayed 4 nights in Nov 2025