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Excellence Coral Playa Mujeres - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools

Photo gallery for Excellence Coral Playa Mujeres - Adults Only All Inclusive

Beach/ocean view
Excellence Club Junior Suite Pool View + Spa Ritual | Garden view
Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View
Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool
Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View | Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
Prol. Bonampak S/N Mz. 1 Lt.10 Sm 3, Condominio Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪9 min walk‬
  • Place, Mujeres Beach
    ‪11 min walk‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite Pool View

View from room

Junior Suite Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private outdoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Pool View

Junior Swim-Up Suite Pool View

Junior Swim-Up Suite Pool View

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool

Excellence Club Terrace Suite With Plunge Pool | Beach/ocean view

Excellence Club Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite With Private Pool

Two-Story Rooftop Terrace Suite With Private Pool

Two-Story Rooftop Terrace Suite With Private Pool

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

Excellence Club Junior Suite Ocean View

Excellence Club Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View | Beach/ocean view

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite W/ Private Pool

Excellence Club Junior Swim Up Suite W/ Private Pool

Excellence Club Junior Swim Up Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Terrace Suite With Plunge Pool Ocean View

Excellence Club Terrace Suite With Plunge Pool Ocean View | Beach/ocean view

Excellence Club Terrace Suite With Plunge Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite With Private Pool

Excellence Club Junior Suite With Private Pool | View from room

Excellence Club Junior Suite With Private Pool

Highlights

Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite Partial Ocean View

Excellence Club Honeymoon Suite Partial Ocean View | View from room

Excellence Club Honeymoon Suite Partial Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View | View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite With Private Pool

Excellence Club Beachfront Honeymoon Suite With Private Pool | View from room

Excellence Club Beachfront Honeymoon Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool | View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite With Private Pool

Imperial Suite With Private Pool | View from room

Imperial Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool | View from room

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Suite With Private Pool

Excellence Club Honeymoon Suite With Private Pool | Beach/ocean view

Excellence Club Honeymoon Suite With Private Pool

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View | Beach/ocean view

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Excellence Coral Playa Mujeres - Adults Only All Inclusive. You'll be 0.6 km (0.4 mi) from Playa Mujeres Golf Club and 11.2 km (7 mi) from Ultramar Ferry Puerto Juárez. Highlights at this all-inclusive property include 16 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Miilé Spa can include beachside massages, body scrubs and facials along with hydrotherapy and mani/pedis. The restaurant, Raices, serves Mexican cuisine. With 3 poolside bars and 16 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute drive of this 5-property class Playa Mujeres property include Cancun Mall and Langosta Beach.

What's nearby

  • Playa Mujeres Golf Club - 9 min walk - 0.8 km
  • Mujeres Beach - 11 min walk - 0.9 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 9.6 km
  • Isla Mujeres Ferry Terminal - 48 min drive - 10.8 km
  • North Beach - 48 min drive - 11.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Isla Blanca - ‬14 min walk
  • ‪Poseidon - ‬5 min drive
  • ‪Lobby Bar - ‬15 min walk
  • ‪World Café - ‬8 min walk
  • ‪Xtra Time - ‬17 min walk

About this property

Excellence Coral Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Coral Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Excellence Coral Playa Mujeres - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 16 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 16 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness centre, a hot tub and a rooftop terrace. Free self parking is available.

This 5-star Punta Sam property is smoke free.

  • 503 guestrooms or units
  • 16 dining venues
  • 3 bars by the pool
  • 16 bars or lounges
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Coral Playa Mujeres - Adults Only All Inclusive offers 503 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Miilé Spa has 15 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,350 reviews
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 16 bars/lounges
  • 16 restaurants
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Chez Isabelle
  • Kanpai
  • Raices
  • The Lubster House
  • Zenith

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Coral Playa Mujeres
Excellence Coral Playa Mujeres Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Excellence Coral Playa Mujeres - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Excellence Coral Playa Mujeres - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Excellence Coral Playa Mujeres - Adults Only All Inclusive is a short 10-minute walk from Mujeres Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Yep, Miilé Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Excellence Coral Playa Mujeres - Adults Only All Inclusive have a pool?

Excellence Coral Playa Mujeres - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Excellence Coral Playa Mujeres - Adults Only All Inclusive features a private beach, 3 poolside bars and 6 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Excellence Coral Playa Mujeres - Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Excellence Coral Playa Mujeres - Adults Only All Inclusive.

Is Excellence Coral Playa Mujeres - Adults Only All Inclusive family-friendly?

No, Excellence Coral Playa Mujeres - Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

No, Excellence Coral Playa Mujeres - Adults Only All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 16 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Coral Playa Mujeres - Adults Only All Inclusive?

There isn't one on site, but Playa Mujeres Golf Club is a short 8-minute walk away.

Excellence Coral Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 305 reviews
Rating 8 - Good. 50 out of 305 reviews
Rating 6 - Okay. 23 out of 305 reviews
Rating 4 - Poor. 7 out of 305 reviews
Rating 2 - Terrible. 9 out of 305 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Zi

Liked: Cleanliness, staff & service, property conditions & facilities
New
Stayed 5 nights in Aug 2025

10/10 Excellent

Todd

Stayed 4 nights in Aug 2025

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was new, clean, and pretty. There were some finishing touches they were still working on. The in room jacuzzi took 3 hours to fill with hot water which was a bummer. Then the hot tub by the pool was broken but two were working that can only be used by people that pay extra to join the club. Swim up pool was nice but no privacy in the water it’s commonly used by everyone in the first floor suites. If you like super relaxed this is the place for you but we could have used a little more excitement besides shows/performances. If you smoke tobacco it is completely frowned upon and only one smoking bench with no shade. If you smoke I would definitely consider a different resort. Not all restaurants are open every day so make sure you figure that out right away so you don’t miss any dining options! Food was fantastic and they do have good quality alcohol!
Stayed 4 nights in Sep 2025

2/10 Terrible

Mairead

Travelled with group
Disliked: Staff & service

Wouldn't stay again

Booked a room with 2 double bed's told on check in they don't have them Reassigned a twin room 470 euro for night Promised bottle of wine in room Didn't receive same Breakfast good Tipico nice taco's Spice restaurant food not fresh and Didn't have full menu Over rated
Stayed 1 night in Sep 2025

8/10 Good

Navroze Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beach service was slow, the Excellence Club members room service menu was the same as the normal but with different names and/or sauce availability. The bars are to have premium alcohol for members but when asked they don’t have them except for the one Excellence Club Lounge.
Stayed 10 nights in Aug 2025

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Tisdrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect getaway all around
Stayed 4 nights in Aug 2025

10/10 Excellent

Yamilca B, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Facilities are amazing. Great resort to relax and disconnect. Your only concern will be in which restaurant are you going to have dinner. Everything is so clean and beautiful. Our only regret was not staying a couple more days… Awesome!
Stayed 4 nights in Aug 2025

10/10 Excellent

Angel, Clementon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury property where everyone was genuinely so friendly and accommodating. Will definitely be returning and staying in the exact same place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Janella

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Breyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need to work on a lot of things.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dilenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth and efficient, and I was greeted with genuine warmth and professionalism. The room was spotless, beautifully decorated, and equipped with everything I needed for a comfortable stay. The attention to detail was outstanding from the fresh linens to the thoughtful amenities provided. The service throughout my stay was impeccable. Every request was handled promptly and with a smile, and I truly felt valued as a guest. The housekeeping team did an excellent job each day, and the dining options were top-notch, offering both quality and variety. The hotel itself is in a perfect location, with easy access to nearby attractions, yet still quiet enough to relax and unwind. The atmosphere was both elegant and inviting, making it a perfect choice for both business and leisure travel. I highly recommend this hotel to anyone looking for excellent service, comfort, and a memorable experience. I will definitely be returning!
Stayed 4 nights in Aug 2025

8/10 Good

Marie Bella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! It’s a beautiful place and the level of service is top tier. The restaurants are amazing! We give it 4 stars, only because its a bit too quiet for us. I wish the pool and beach were more lively and fun. I also wish the shows could be more unique. I find the night shows a bit lack lustre and typical to other resorts. How many times do we really need to see Michael Jackson? Other than that, its a wonderful place. The entertainment team is awesome, but I think activities need to level up
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent no pun intended. My girlfriend and I went for a regular vacation to try it out and it ended up blowing us away. The property was pristine and the service was beyond incredible. It’s definitely a more quiet resort than others, great for couples. Special shout out to Alan at the pool running activities, and Ivan the hibachi chef along with Stephanou our server. WE WILL BE BACK.
Stayed 5 nights in Aug 2025

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Alejandro, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, excellent room
Stayed 7 nights in Aug 2025

10/10 Excellent

Christina H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and wonderful stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Victoria, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with attentive, courteous staff; great WiFi coverage throughout property; varied meal options; nice entertainment options. Great place to chill and relax.
Stayed 4 nights in Aug 2025

10/10 Excellent

Allec, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Staff, cleanliness, food. 10/10
Stayed 6 nights in Jul 2025