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Zel Punta Cana, All Suites - All inclusive

4.5 star property
Luxury property with 4 restaurants, near Cocotal Golf and Country Club

Photo gallery for Zel Punta Cana, All Suites - All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
Property video
Couples treatment room(s), sauna, hot tub, steam room
Beach bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$739
includes taxes & fees
11 Mar - 12 Mar

Explore the area

View map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Zel Two Bedroom Master Suite Swimup

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • Garden view
  • 175 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Suite

Zel Suite

Zel Suite

8.2 out of 10
Very good
(78 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • Garden view
  • 74 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Garden View

  • 100 sq m
  • Sleeps 4

View all photos for Room Standard with Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room Standard with Garden View

  • 74 sq m
  • Sleeps 4

View all photos for Room Deluxe with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe with Pool View

  • 75 sq m
  • Sleeps 4

View all photos for Suite Master with Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master with Pool View

  • 100 sq m
  • Sleeps 4

View all photos for Double Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Garden View

  • 175 sq m
  • Sleeps 6

View all photos for Double Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Double Suite Master With Pool View

  • 175 sq m
  • Sleeps 6

View all photos for Zel Swimup Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Master With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Garden View

  • 100 sq m
  • Sleeps 1

View all photos for Suite Standard With Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Standard With Garden View

  • 74 sq m
  • Sleeps 1

View all photos for Suite Master With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Suite Master With Pool View

  • 100 sq m
  • Sleeps 1

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, laptop workspace

Room Deluxe With Pool View

  • 75 sq m
  • Sleeps 1

View all photos for Zel Master Suite

Premium bedding, minibar, in-room safe, laptop workspace

Zel Master Suite

8.8 out of 10
Excellent
(30 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • Garden view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

Zel Swimup Master Suite | Terrace/patio

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 100 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Casa Zel SwimUp Suite

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
  • 328 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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  • Spa
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Zel Punta Cana, All Suites - All inclusive. You'll be 1 km (0.6 mi) from Cocotal Golf and Country Club and 2.6 km (1.6 mi) from Los Corales Beach. Highlights at this Mediterranean property include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to AUA Spa can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The steakhouse, Volcan, is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the 5 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 4.5-property class Bávaro property, you'll be 3.4 km (2.1 mi) from Cortecito Beach and 4.2 km (2.6 mi) from Bavaro Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Los Corales Beach - 16 min walk - 1.4 km
  • Aromas Museum - 3 min drive - 1.5 km
  • Cortecito Beach - 5 min drive - 2.7 km
  • Barceló Bávaro Convention Center - 6 min drive - 2.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • ‪Veranda - ‬17 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants, near Cocotal Golf and Country Club
Some rates at Zel Punta Cana, All Suites - All inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. As a guest of Zel Punta Cana, All Suites - All inclusive, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces.

A fitness centre, spa services, and multilingual staff are also featured at the luxury Zel Punta Cana, All Suites - All inclusive. Self parking is free. A complete renovation of Zel Punta Cana, All Suites - All inclusive was completed in December 2024.

Smoking is allowed in designated areas at this Mediterranean Punta Cana property.

  • 190 guestrooms or units
  • 3 levels
  • 8 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2008
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Beauty salon
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Zel Punta Cana, All Suites - All inclusive offers 190 air-conditioned accommodations with outdoor private hot tubs and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

AUA Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • All-inclusive
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, 1,286 reviews
The price is AU$770
includes taxes & fees
2 Mar - 3 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No lift
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 3150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3150 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on 11 Mar 2026 start from AU$738.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zel Punta Cana, All Suites - All inclusive?

Yep, Zel Punta Cana, All Suites - All inclusive has a free self car park.

Are there any beaches close to Zel Punta Cana, All Suites - All inclusive?

The closest beach to Zel Punta Cana, All Suites - All inclusive is Bavaro Beach (3.5 km).

Is there a spa on site at Zel Punta Cana, All Suites - All inclusive?

Yep, AUA Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Zel Punta Cana, All Suites - All inclusive have a pool?

Yep, and guests love it! Zel Punta Cana, All Suites - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Zel Punta Cana, All Suites - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and premium bedding in the guestrooms, help set the scene for a romantic weekend at Zel Punta Cana, All Suites - All inclusive.

Are there hot tubs in the rooms at Zel Punta Cana, All Suites - All inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Zel Punta Cana, All Suites - All inclusive?

No, Zel Punta Cana, All Suites - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Zel Punta Cana, All Suites - All inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zel Punta Cana, All Suites - All inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Zel Punta Cana, All Suites - All inclusive?

Yep, Zel Punta Cana, All Suites - All inclusive has a 27-hole golf course. Golf lessons, golf carts and a clubhouse are available.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 512 reviews
Rating 8 - Good. 99 out of 512 reviews
Rating 6 - Okay. 39 out of 512 reviews
Rating 4 - Poor. 18 out of 512 reviews
Rating 2 - Terrible. 16 out of 512 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector Jasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience during my stay at ZEL Punta Cana. From the moment I arrived, the front desk service was outstanding. I want to highlight Rafael Beras, who ensured that my check-in process was fast, smooth, and welcoming. I was given a room with direct pool access, and it was absolutely incredible. The hotel amenities exceeded my expectations. The food and drinks were excellent, and the overall quality of the services was top-tier. During dinner, I had the pleasure of meeting Alexis López, who truly elevated my stay. His personalized attention, professionalism, and eye for detail made the experience even better—especially knowing I was celebrating my birthday weekend. Thank you to the entire team for making this a memorable stay. I will definitely be coming back!
Stayed 2 nights in Nov 2025

10/10 Excellent

mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room & hotel grounds. Beautiful hotel design, pool complex, aesthetic and decor. Frequent shuttle service to the beach & restaurant right on the beach. Would stay here again
Stayed 7 nights in Nov 2025

10/10 Excellent

Kira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, looked out over the pool. Had a jacuzzi tub inside and one on the balcony. There was a dining area and a sitting room. The staff was friendly and courteous, especially Florinda, Priscilla, Milo, Luis, Ricardo, and our conceirge, Raphy.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Property conditions & facilities
The design was beautiful
Stayed 4 nights in Nov 2025

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not use spa. Bar was excellent
Stayed 7 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience, a bit short staffed so certain services can be slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

danapriS

Liked: Cleanliness, amenities, property conditions & facilities
5 stars
Stayed 2 nights in Oct 2025

8/10 Good

Katie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! Very helpful and friendly!
Stayed 7 nights in Oct 2025

8/10 Good

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff really stood out they’re extra helpful. The service was outstanding Andres was sort of our butler and he was very attentive and helpful. He booked all of our restaurant reservations. Arisleidys was very attentive to us in the buffet. The grounds are very nice palm trees everywhere which I really like. It’s a small resort but with a lot of walking grounds it’s not hard to get anywhere around the resort which is good since you don’t have to walk much. The food is good just wish they had somewhere to get food after 3am. I enjoyed my stay very much. Btw the drinks are very good!!!! The lobby bar had my favorite bartenders.
Stayed 1 night in Nov 2025

10/10 Excellent

Dickson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Una excelente y encantadora experiencia. El Spa AUA es una maravilla, un cálido recibimiento por Genesis y una fina atención de parte de Micaela. Además, nuestros Hots Alvaro y Andres nos trataron de maravilla. Siempre atentos y brindadonos y trato preferencial. En el bar y los Buffets nos atendió Leticia con un trato humano y exquisito. 1,000 x 1,000 recomendado.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yurcania, Middletown

Stayed 1 night in Oct 2025

10/10 Excellent

Yurcania, Middletown

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional, room was excellent, food delicious 😋
Stayed 1 night in Oct 2025

6/10 Okay

Carrie Noelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Concierge was less than satisfactory and the room service was awful. But the buffet and resteraunts were amazing. The property is amazing and beautiful beach
Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
Good facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and staff very friendly and helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Leeanne Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is quite convenient as it is just a 15 minutes drive. The hotel itself is very clean, looking new and the staff is really outstanding. The food is great and available most of the time. You definitely want to experience the steakhouse and the japanese Haibatchi at least once during your stay. I strongly recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Staff was great. Major spirit to Ricardo for taking care of us every day with drinks and laughs!
Stayed 6 nights in Oct 2025

10/10 Excellent

GALINA, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Jerry Rivera

Stayed 3 nights in Oct 2025

10/10 Excellent

Piter German

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we got to stay in was pool front and was very clean and spacious. The staff would always greet us and make us feel seen and were all extremely polite. All you can eat selections in the dining room setting was remarkable, I couldn't decide what to choose feeling like a big kid. From day time bike rides, to night time wine and paint, there was so much to do. I will be recommending all my family and friends to Zel, in Punta Cana, it was home away from home. Thank you to the amazing staff that made our food and coffee and the ones that we didn't see behind the scene, you guys made a life time memorable experience we will never forget and we hope to see everyone again real soon.
Stayed 4 nights in Oct 2025

6/10 Okay

Denyse

Travelled with partner
Disliked: Staff & service
The staff was friendly. We ordered room service twice and it never got to us. I even called the front desk to check up on the time the second time and never received it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was a very nice , food was great! Drinks as well rooms were very nice and the vibe was great ! Going in there’s always this awesome scent.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tatjana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxing vacation. Everything was amazing.
Stayed 7 nights in Oct 2025

10/10 Excellent

Andrew Marquez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and staff was always friendly and helpful. Raphy was our concierge and was very attentive to our needs and requests. Had a great honeymoon. Many activities to do on site without having to leave.
Stayed 6 nights in Oct 2025