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whala!urban punta cana

4.0 star property
Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club

Photo gallery for whala!urban punta cana

Apartment with pool view
Property video
Lobby
Breakfast area
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$108
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
Avenida Estados Unidos, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪4 min walk‬
  • Place, Manati Park Bavaro
    ‪4 min drive‬
  • Place, Fun Republic
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

7.8 out of 10
Good
(19 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Apartment with pool view

8.6 out of 10
Excellent
(9 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Studio with pool view

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room Standard

  • 30 sq m
  • Sleeps 2

Suite Superior

  • 40 sq m
  • Sleeps 2

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About the area

Punta Cana

At whala!urban punta cana you'll be within a 5-minute walk of Cocotal Golf and Country Club and 2.4 km (1.5 mi) from Manati Park Bavaro. Highlights at this hotel include an outdoor swimming pool, free self-parking and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Bávaro hotel include Downtown Punta Cana and Iberostar Golf Course.

What's nearby

  • Cocotal Golf and Country Club - 4 min walk - 0.4 km
  • Manati Park Bavaro - 4 min drive - 2.1 km
  • Fun Republic - 4 min drive - 2.1 km
  • Los Corales Beach - 7 min drive - 3.8 km
  • Bavaro Beach - 10 min drive - 4.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 19 min drive

Restaurants

  • ‪Lobby Bar - ‬11 min drive
  • ‪Steak & Lobster - ‬11 min drive
  • ‪Tori - ‬9 min drive
  • ‪Origen Gastro Hall - ‬9 min drive
  • ‪Capri - ‬11 min drive

About this property

whala!urban punta cana

Hotel with free parking, 4-minute walk to Cocotal Golf and Country Club
Whala!urban punta cana offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly whala!urban punta cana. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana hotel.

  • 69 guestrooms or units
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Whala!urban punta cana offers 69 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property is also known as

whala urban punta cana Hotel
whala urban Hotel
whala urban punta cana
whala urban
Whala!Urban Punta Cana Hotel
Whala!Urban Punta Cana Punta Cana
Whala!Urban Punta Cana Hotel Punta Cana

Frequently asked questions

What is the cancellation policy at whala!urban punta cana?

Whala!urban punta cana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at whala!urban punta cana?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at whala!urban punta cana on 23 Feb 2026 start from AU$107.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at whala!urban punta cana?

Yep, whala!urban punta cana has a free self car park.

Are there any beaches close to whala!urban punta cana?

The closest beach to whala!urban punta cana is Bavaro Beach (4.8 km).

Does whala!urban punta cana have a pool?

Yep, and guests love it! Whala!urban punta cana has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is whala!urban punta cana family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that whala!urban punta cana is a hit with families.

Is there a free airport shuttle available at whala!urban punta cana?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at whala!urban punta cana?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at whala!urban punta cana?

No, pets are not allowed.

Is there a golf course on site at whala!urban punta cana?

There isn't one on site, but Cocotal Golf and Country Club is a short 4-minute walk away.

whala!urban punta cana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 124 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

islande

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was one special lady at the front desk on the 11/14/2025 at 12pm that lady make it to 5 stars straight. She helped me and served me like I was queen
Stayed 1 night in Nov 2025

8/10 Good

Horacio E

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

eugene

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa Liz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena experiencia. El hotel Limpio, tranquilo, el personal muy amable y la ubicacion super centrica. Lejos de la locura y los tapones de Bávaro y el area del cortecito. La habitacion y la cama super comoda. Con la opcion de cocinar y preparar alimentos en especial si llevas dieta especial.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ysidro

Stayed 1 night in Oct 2025

6/10 Okay

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators. Breakfast so good. Air conditioning not working properly.
Stayed 1 night in Oct 2025

8/10 Good

byron

Liked: Cleanliness, amenities, property conditions & facilities
We like the location for a one night stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Travis

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There are several things that needs work, from check in to the actual room. I will post another review as I had several reservations. 1. No wash cloths/ rag provided. Where in the world does a hotel inform guest that they do not provide rags/wash cloth and we should go off property to purchase our own? Please fix this. This is one of the essential things that a hotel SHOULD provide 2. One keycard - 3 adults booked a room and we had so much inconvenience as we all had to share one key. If someone was showering or sleeping we had to go to the front desk to get let in. They would automatically cancel the OTHER key. The front desk told us it was not possible to make two keys. FIX THIS!!! remember you are in the service industry. Do better that’s how you get repeat customers. So reality is I’m a hotel owner as well. And the property is nice. The service could seriously use upgrading better training in customer service. I shouldn’t have to go to the desk twice in an a few hours to remind you to bring me towels or sheets for the pull out bed. Just do better.
Stayed 1 night in Oct 2025

8/10 Good

Surely, Santo Domingo Norte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Oct 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety, few options and were repeated both days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrique, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good. Also Frank, Rosa and the other staff in the property were super nice
Stayed 1 night in Oct 2025

8/10 Good

sebastiano

Stayed 1 night in Sep 2025

10/10 Excellent

Darnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whala urban hotel was a great place to stay only single thing was nit Whala problem its the country some roads needs repairs immediately
Lady Punta
Coconut bango
Stayed 6 nights in Sep 2025

10/10 Excellent

Elba

Stayed 4 nights in Sep 2025

2/10 Terrible

Tyra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE HOTEL STAY EVER!!

The staff are unfriendly, unwelcoming, and a little rude. When I first checked in, the male receptionist at the front didn't acknowledge me at first, even though we made eye contact as I walked in. He just stood there and didn't say anything, which was very odd. The breakfast was awful. The food was either stale or looked old. The a la carte menu was disappointing. The servers were rude. The sliding door to the "balcony" was broken so the door didn't lock. Since I was on the first floor this was definitely a safety concern. The view from the room was a concrete wall with barbed wire, which was an unappealing sight. On the day I decided to leave early, a man casually walked past my balcony area. I went to the receptionist to check out early and cancel my reservation. I only stayed 2 nights. I had a separate reservation for 3 additional nights that I wanted to cancel. I was told that I would have to contact Expedia to get my refund. I contacted a representative from Hotels.com and I was informed that the hotel management would not process my refund due to their "policy!" On the day that I left the hotel, I ordered an Uber to take me to a different hotel. The security would not let me Uber ride onto the premises to pick me up so I had to walk down to the street to get in my Uber which was ridiculous. My Uber driver informed me that the security guards there are awful and guests complain about whalaurban all of the time and say it is the worst. Spend your money elsewhere!
Omelet from the free breakfast menu
Broken latch to sliding door
Mediocre balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

INES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the hotel and rooms were very clean. Pool was amazing and clean as well. Very lovely place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nabeel Sayeed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good property for the money. Would highly recommend for a person on a tight budget. I stayed here for 2 nights as I had planned for a soana island tour. I did not want to waste my entire day on the tour staying at an all inclusive resort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is exactly what as shown online. Very clean, comfortable, close to the airport, and safe
Stayed 1 night in Sep 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doña Rosa definitely took good care of us, upgraded us to a suite and what a beautiful stay! Pool was awesome and perfect temperature, food was awsome, we had a charbroiled burger was delicious, some coco flan and coffe also, pina colada was on point! Will definitely come back here, close to everything, free shuttle to beach and so much more!
Stayed 2 nights in Sep 2025

10/10 Excellent

ishtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente !! Tuve una situación con mi transporte al aeropuerto y muy amablemente me ayudaron a resolverlo !!
Stayed 1 night in Sep 2025

4/10 Poor

Esteban

Stayed 1 night in Sep 2025

8/10 Good

Mustafa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I like my room and the property, Its was small however a great fit for the area. I would recomment that the wifi there has a password.
Stayed 1 night in Aug 2025