Tropical Deluxe Princess - All Inclusive

5.0 star property

Photo gallery for Tropical Deluxe Princess - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Lobby
Beach bar
50-inch TV with satellite channels, table football, ping pong

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$306
includes taxes & fees
18 May - 19 May

Explore the area

View map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Blanca Beach
    ‪1 min walk‬
  • Place, Casino Avalon Princess
    ‪11 min drive‬
  • Place, Cortecito Beach
    ‪12 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪37 min drive‬

Room options

Family Room (Super Saver)

  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

Superior (Super Saver)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Single Suite With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 1

Double Suite Superior With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 2

Triple Suite With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 3

Quadruple Suite With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 5

Triple Suite With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 3

Quadruple Suite With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • Garden view
  • 38 sq m
  • Sleeps 5

Room With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 1

Double Room With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 2

Triple Room

  • 32 sq m
  • Sleeps 3

Quadruple Room With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4

Triple Room With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 3

Quadruple Room With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4

Superior Room

8.4 out of 10
Very good
(188 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room

8.2 out of 10
Very good
(97 reviews)
  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Tropical Deluxe Princess - All Inclusive. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 15-minute stroll. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Metamorphosis can include deep-tissue massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Higuero, serves international cuisine and is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 15-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Arena Blanca Beach - 1 min walk - 0.1 km
  • Casino Avalon Princess - 11 min drive - 2.1 km
  • Cortecito Beach - 12 min drive - 2.4 km
  • Arena Gorda Beach - 22 min drive - 9.2 km
  • Bavaro Beach - 34 min drive - 11.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪El gaucho - ‬8 min drive
  • ‪Wasabi - ‬6 min drive
  • ‪Kanalla Sports Bar - ‬7 min walk
  • ‪Pool bar - ‬8 min drive
  • ‪Restaurant Grill La Brasa - ‬9 min drive

About this property

Tropical Deluxe Princess - All Inclusive

Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 310 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Motor boating
  • Music library
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 79

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical

Resort Tropical Princess

Tropical Beach Princess

Tropical Princess All Inclusive

Tropical Princess Beach

Tropical Princess Beach All Inclusive

Tropical Princess Beach Resort

Tropical Princess Beach Resort All Inclusive

Tropical Princess Resort

Tropical Princess Resort All Inclusive

Hotel Tropical Princess Beach

Tropical Princess Beach Hotel Punta Cana

Tropical Princess Beach Resort And Spa

Tropical Princess Punta Cana

Tropical Princess Beach Resort All Inclusive Punta Cana

Tropical Princess Beach All Inclusive Punta Cana

Tropical Princess Beach Resort Spa All Inclusive

Tropical Princess Beach Resort Punta Cana

Tropical Princess Beach Punta Cana

Hotel Tropical Princess Beach Resort & Spa Punta Cana

Punta Cana Tropical Princess Beach Resort & Spa Hotel

Hotel Tropical Princess Beach Resort & Spa

Tropical Princess Beach Resort & Spa Punta Cana

Tropical Princess Beach Resort Spa All Inclusive

Tropical Princess Beach Resort

Tropical Princess Beach

Tropical Princess Beach Resort All Inclusive Punta Cana

Tropical Princess Beach Resort All Inclusive

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Tropical Princess Beach All Inclusive

Tropical Princess Beach All Inclusive

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Hotel Tropical Princess Beach Resort & Spa - All Inclusive

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Tropical Princess Beach Resort All Inclusive

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Tropical Princess Beach Resort Spa

Tropical Princess Beach Resort Spa

Tropical Princess Inclusive

Frequently asked questions

What is the cancellation policy at Tropical Deluxe Princess - All Inclusive?

Tropical Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropical Deluxe Princess - All Inclusive?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Tropical Deluxe Princess - All Inclusive on 18 May 2026 start from AU$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive is a short 10-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Tropical Deluxe Princess - All Inclusive?

Yep, Metamorphosis is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Tropical Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Tropical Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Tropical Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Tropical Deluxe Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Tropical Deluxe Princess - All Inclusive.

Is Tropical Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Tropical Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Tropical Deluxe Princess - All Inclusive?

No, Tropical Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Tropical Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropical Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tropical Deluxe Princess - All Inclusive?

No, pets and service animals are not allowed.

Tropical Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 789 out of 1740 reviews
Rating 8 - Good. 413 out of 1740 reviews
Rating 6 - Okay. 275 out of 1740 reviews
Rating 4 - Poor. 140 out of 1740 reviews
Rating 2 - Terrible. 123 out of 1740 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah K

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and resort, friendly staff, beautiful environment with tons of wildlife, very family friendly, lots of choices for dining, gorgeous beach!
Stayed 9 nights in Jan 2026

10/10 Excellent

Mariane

Liked: Cleanliness, staff & service, amenities
Staff was very nice
Stayed 4 nights in Feb 2026

10/10 Excellent

Neftali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente en todo el sentido, 10/10
Los restaurantes excelentes
Stayed 3 nights in Feb 2026

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Room was ok, but the whole complex appeared old.
Stayed 6 nights in Jan 2026

6/10 Okay

Francesca

Travelled with partner
Liked: Property conditions & facilities
The resort offers a stunning impression, but lacks the 5 star experience. We booked a "Superior Room", but were given a tiny room with two single beds, no balcony or window, a broken AC, a broken fridge. We requested a room change, and luckily they accommodated our request and moved us to a more spacious room with a double bed and a balcony; the fridge was broken in this room too, and although we complained, nothing was done. The shower room and toilet featured glass doors, which offered no privacy. Poor room insulation, you could hear everything. We were frequently woken up by the sound of screaming children and even had a neighbor’s child repeatedly trying to open the locked connecting door at 1AM. Not great general cleanliness and poor amenities. The "Sunbed Competition". Unless you wake up at 6AM to claim a sunbed with a towel, you will not find a chair at the pool or the beach. It is frustrating to see empty sunbeds reserved for hours without anyone using them while you have nowhere to sit. The beach was neglected and covered in algae that was poorly cleared once, making the oceanfront almost unusable. The buffet quality is poor. Don't have high expectations for the onsite restaurants too. Most staff speak very little English, which leads to confusion. We often received conflicting information depending on who we asked. While some staff were enthusiastic, others were outright rude. The animation provided great entertainment both at the pool/beach and the theatre
Stayed 9 nights in Jan 2026

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay. Resort is beautiful. Beach is beautiful. Grounds well kept. Staff friendly food was great. Drinks were great. We loved everything about it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, thanks!
Stayed 5 nights in Jan 2026

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. resort is nice
Stayed 7 nights in Nov 2025

4/10 Poor

Sherley

Travelled with group
Disliked: Cleanliness
The food was soooo bad, literally never experienced anything like it at a resort. Like the meals and options themselves kind of looked thrown together. Even just classic Dominican or American food would have been better. Also there was no hot water in the showers. The drink options were very limited, couldn’t get a mule or a cosmo. And the ambience was just kind of boring because it was an older crowd. Also there was BARELY WiFi.
Stayed 3 nights in Jan 2026

6/10 Okay

Jaime

Travelled with family
Liked: Staff & service, property conditions & facilities
No limitar si se paga es por el servicio completo, no llegar y pedir un valor adicional por otro tipo de consumo.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kedayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room on the beach, staff were friendly and excellent.
Stayed 3 nights in Jan 2026

2/10 Terrible

Roange Angie

Disliked: Cleanliness, staff & service, property conditions & facilities
Will be writing a lengthy review/ uploading footage of how the supervisor
Stayed 4 nights in Jan 2026

10/10 Excellent

Khyon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Beach and pool is great. There is a bar everywhere. Very much worth the money
Stayed 2 nights in Jan 2026

10/10 Excellent

angelica

Rooms were clean,
Stayed 7 nights in Dec 2025

4/10 Poor

FELIX

Stayed 2 nights in Aug 2025

8/10 Good

Edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really liked the resort. We had a great and relaxing time. Pro’s: - buffett breakfast / lunch / dinner - great and tasty selection, clean, not boring. - lots of fruits, vegetables, salads, even green juice mornings - pools - beachfront - activities -there is a kids and a teens club for our children - gym - a lot of animals at the resort - evening shows are very professional we especially liked the circus and the Michael Jackson show! Con’s: - majority of the staff does not speak English, so communication was hard sometimes. - bars next to the pools offer only alcohol or sugary beverages. - parts of the resort would need renovation, - the level of 5 star doesn’t feel like when you look at the room’s quality. - ice cream doesn’t taste good - staff is not friendly, - be very careful with tour and activity booking, theee are sometimes overpriced and you are not always getting what you are paying for.
Stayed 10 nights in Dec 2025

8/10 Good

Ananna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The only thing I would recommend, is to have more fish or vegetarian friendly meals for people who do not eat meat.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kopano

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing and the stuff are welcoming
Stayed 6 nights in Jan 2026

6/10 Okay

Ruddy Estarlin Rio

Travelled with family and small children
Disliked: Cleanliness
The workers were generally friendly. The room was not worthy of a 5-star hotel. The pillowcases smelled sweat when I arrived. I asked for them to be changed, but the bed was redone with the same sheets. The beds had no fitted sheets, which made the mattress appear. This is the first time I've noticed this situation in a hotel. The quality of the food was not high enough. The meat was always very salty and rubbery. Desserts and breakfast in general are very good. Two out of four people in my group had stomach problems during the trip. I also recommend booking excursions once in the hotel. When booking with Expedia, communications, changes and cancellations are very difficult to make. The beach and the swimming pools were very beautiful.
Stayed 7 nights in Dec 2025

2/10 Terrible

Lisbeth

Horrible experience,
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary, ann arbor

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful hotel. Beach was swimable . Staff amazing . Grounds are amazing
Stayed 6 nights in Dec 2025

8/10 Good

Martin

Stayed 3 nights in Jan 2026

2/10 Terrible

Vadim

Liked: Cleanliness
Could not find my reservation. Told me that reservation for some reason was under a different name (not true). Checked me into a room that they said was ready. When opened the door, there were other people's suitcases and belongings. Obviously, I got checked into an occupied room. Had to wait for staff to figure out where they can put me, had to go back to reception (which was not close) with my suitcases and have my room key reprogrammed. Overall, total chaos.
Stayed 5 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. A variety of activities were available throughout the day which made it enjoyable even if not participating. Beach was nice but filled with a lot of seaweed on our first day which to be expected but the staff did a great job cleaning it and was cleared the rest of my trip. Traveled with my family/kids. Was great will definitely return
Stayed 8 nights in Dec 2025