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Tropical Deluxe Princess - All Inclusive

5.0 star property

Photo gallery for Tropical Deluxe Princess - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Beach bar
On the beach, white sand, sun-loungers, beach umbrellas
50-inch TV with satellite channels, table football, ping pong
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$316
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Blanca Beach
    ‪1 min walk‬
  • Place, Casino Avalon Princess
    ‪20 min walk‬
  • Place, Cortecito Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room (Super Saver)

  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Superior (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior (Super Saver)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Single Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite With Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Double Suite Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Suite Superior With Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

View all photos for Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room With Garden View

  • 32 sq m
  • Sleeps 1

View all photos for Double Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room With Garden View

  • 32 sq m
  • Sleeps 2

View all photos for Triple Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

View all photos for Triple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room With Garden View

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

View all photos for Superior Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior Room

8.4 out of 10
Very good
(186 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

8.2 out of 10
Very good
(97 reviews)
  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Tropical Deluxe Princess - All Inclusive. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 15-minute stroll. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Metamorphosis can include deep-tissue massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Higuero, serves international cuisine and is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 15-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Arena Blanca Beach - 1 min walk - 0.1 km
  • White Sands Golf Course - 19 min walk - 1.6 km
  • Casino Avalon Princess - 20 min walk - 1.7 km
  • Cortecito Beach - 6 min drive - 1.2 km
  • Bavaro Beach - 22 min drive - 8.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪Wasabi - ‬6 min drive
  • ‪El gaucho - ‬8 min drive
  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Kanalla Sports Bar - ‬7 min walk

About this property

Tropical Deluxe Princess - All Inclusive

Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 310 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

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The price is AU$391
includes taxes & fees
30 Apr - 1 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Motor boating
  • Music library
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical
Resort Tropical Princess
Tropical Beach Princess
Tropical Princess All Inclusive
Tropical Princess Beach
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach Resort All Inclusive
Tropical Princess Resort
Tropical Princess Resort All Inclusive
Hotel Tropical Princess Beach
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Punta Cana
Tropical Princess Beach Punta Cana
Hotel Tropical Princess Beach Resort & Spa Punta Cana
Punta Cana Tropical Princess Beach Resort & Spa Hotel
Hotel Tropical Princess Beach Resort & Spa
Tropical Princess Beach Resort & Spa Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach All Inclusive
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa
Tropical Princess Inclusive

Frequently asked questions

What is the cancellation policy at Tropical Deluxe Princess - All Inclusive?

Tropical Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropical Deluxe Princess - All Inclusive?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Tropical Deluxe Princess - All Inclusive on 30 Apr 2026 start from AU$316, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive is a short 10-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Tropical Deluxe Princess - All Inclusive?

Yep, Metamorphosis is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Tropical Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Tropical Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Tropical Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Tropical Deluxe Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Tropical Deluxe Princess - All Inclusive.

Is Tropical Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Tropical Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Tropical Deluxe Princess - All Inclusive?

No, Tropical Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Tropical Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropical Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tropical Deluxe Princess - All Inclusive?

No, pets and service animals are not allowed.

Tropical Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 785 out of 1722 reviews
Rating 8 - Good. 404 out of 1722 reviews
Rating 6 - Okay. 274 out of 1722 reviews
Rating 4 - Poor. 139 out of 1722 reviews
Rating 2 - Terrible. 120 out of 1722 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Arlene, Ashtabula

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Robin

Stayed 6 nights in Dec 2025

4/10 Poor

Maria

Stayed 2 nights in Dec 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleaning was not good, no towel. They enter to the room so many times in a date when only take 30 minutes to clean a room. Food is always the same. The beach was dirty that we couldn’t enjoy it. Very unsatisfactory
Stayed 3 nights in Dec 2025

10/10 Excellent

Aleksandr, New Albany

Hghh
Stayed 3 nights in Dec 2025

8/10 Good

Mama

Stayed 4 nights in Dec 2025

4/10 Poor

Marianne

Disliked: Cleanliness
AC not working in room, called guest services 3 times and nothing. Many unprofessional employees, some were good, foodqaa good but the logistics for reservation and shows are terrible. The QR code to reserve activities and food wasnt working.............................
Stayed 3 nights in Dec 2025

2/10 Terrible

JUNKI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled of mold the entire time, and the staff were very unkind. I have absolutely no desire to stay here agai.
Stayed 5 nights in Dec 2025

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beach view was stunning, unfortunately lots of seaweed and wasn't cleaned daily. Staff was amazing. Very limited food options, it wasn't bad just very limits and they had theme nights but nothing changed
Stayed 6 nights in Dec 2025

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness
The resort is understaff. Some of the workers are very nice but some are rude.
Stayed 6 nights in Dec 2025

2/10 Terrible

Sandra Zoba

Stayed 3 nights in Sep 2025

10/10 Excellent

Lucas James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 days with friends and family. Loved the 2 bedroom option for traveling with older kids. Recommend getting up early to get chairs on the beach or pool. Breakfast was great- our kiddo has an anaphylactic allergy to dairy and we had NO issues! Lunches were good at either beach buffet or regular buffet Dinner was good at all the specialty restaurants… loved the Brazilian restaurant as you don’t order they keep just brining food to you! Recommend brining extra sunscreen bug spray and feminine supplies as they are expensive to buy on property. Loved the shows and animation team. They put up with A LOT from rude and overly familiar guests… but kept their smiles and we loved them! Daily soccer matches volleyball and activities kept our kiddo busy when he wanted to be. Beach vendors were very nice and respectful. King of the Beach gave us a great deal on parasailing! Great experience! 3 pools kept people spread out - it was a sold out week and at times felt a bit crowded but overall everything was great!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Solanlly

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2025

2/10 Terrible

Krystal

Travelled with family and small children
Disliked: Cleanliness, staff & service
This is the only review you need to read before you decide to book here. This is not a 5 star resort. My room was so dirty I wish I could post photos for you. Your bed will be hard 100% if you have the family room the kids beds will have no pillows. Also no nice fluffy white blankets. You’ll get an itchy old flannel blanket and you will have to beg for wash cloths or a floor mat. The food is 2/10 like really bad and the entertainment is very mid. A lot of people from Dominican stay here and I’m sure it’s nicer than where they live so they give it great reviews. But this is a 3 star hotel at best. They have people on the beach harassing you to buy things. He said $200 USD for a photo with a bird. Be very careful I bought a bracelet at one price and tapped my card and was charged almost $25 USD more.
Stayed 4 nights in Dec 2025

6/10 Okay

Jamila

Travelled with family and small children
Liked: Property conditions & facilities
Beds were pretty hard, not the cleanest room, staff was really nice, restaurant reservations system was frustrating, buffet options were 3/5.
Stayed 3 nights in Dec 2025

8/10 Good

Anton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty reasonable option for all inclusive. The rooms are pretty new and the resort is properly maintained. Apart from the few minor issues in our room, we didn’t have anything major to report. Food and shows are average, coffee and pastries are really good. Half of the restaurants were closed during our stay and we couldn’t book them. The beach is absolutely amazing, clean and quiet. The resort has absolutely room for improvement but in overall it was a great experience for a family vacation and really good price to quality ratio.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Dec 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
Stayed 1 night in Dec 2025

6/10 Okay

Carlos

La comida debe mejorar…Soy dominicano y el estrang
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Clean rooms
Stayed 6 nights in Dec 2025

10/10 Excellent

Angelica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025

2/10 Terrible

william charles

Stayed 7 nights in Dec 2025

8/10 Good

Marsha

Stayed 7 nights in Nov 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful. Also the beach was amazing.
Stayed 6 nights in Nov 2025

8/10 Good

Ivaylo

Liked: Cleanliness, property conditions & facilities
Hotel layout and grounds
Stayed 7 nights in Nov 2025