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Tropical Deluxe Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Tropical Deluxe Princess - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
50-inch TV with satellite channels, table football, ping pong
Beach bar
On the beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$492
includes taxes & fees
3 Mar - 4 Mar

Explore the area

View map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Blanca Beach
    ‪1 min walk‬
  • Place, Casino Avalon Princess
    ‪20 min walk‬
  • Place, Cortecito Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Room (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room (Super Saver)

  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Superior (Super Saver)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior (Super Saver)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Single Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Single Suite With Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Double Suite Superior With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Suite Superior With Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

View all photos for Triple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Quadruple Suite With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Family Suite -5 Guests- With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

View all photos for Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Room With Garden View

  • 32 sq m
  • Sleeps 1

View all photos for Double Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room With Garden View

  • 32 sq m
  • Sleeps 2

View all photos for Triple Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

View all photos for Triple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Triple Room With Garden View

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room With Garden View

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

View all photos for Superior Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Superior Room

8.6 out of 10
Excellent
(179 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room

8.2 out of 10
Very good
(97 reviews)
  • Garden view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Tropical Deluxe Princess - All Inclusive. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 15-minute stroll. Highlights at this all-inclusive property include 3 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Metamorphosis can include deep-tissue massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Higuero, serves international cuisine and is open for breakfast, lunch and dinner. Sport Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also free self parking, along with the convenience of a free casino shuttle. .Attractions within a 15-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Arena Blanca Beach - 1 min walk - 0.1 km
  • White Sands Golf Course - 19 min walk - 1.6 km
  • Casino Avalon Princess - 20 min walk - 1.7 km
  • Cortecito Beach - 6 min drive - 1.2 km
  • Bavaro Beach - 22 min drive - 8.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 26 min drive

Restaurants

  • ‪Wasabi - ‬6 min drive
  • ‪El gaucho - ‬8 min drive
  • ‪El Carey Buffet Restaurant - ‬8 min drive
  • ‪Restaurant Grill La Brasa - ‬9 min drive
  • ‪Kanalla Sports Bar - ‬7 min walk

About this property

Tropical Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 310 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Motor boating
  • Music library
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical
Resort Tropical Princess
Tropical Beach Princess
Tropical Princess All Inclusive
Tropical Princess Beach
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach Resort All Inclusive
Tropical Princess Resort
Tropical Princess Resort All Inclusive
Hotel Tropical Princess Beach
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Punta Cana
Tropical Princess Beach Punta Cana
Hotel Tropical Princess Beach Resort & Spa Punta Cana
Punta Cana Tropical Princess Beach Resort & Spa Hotel
Hotel Tropical Princess Beach Resort & Spa
Tropical Princess Beach Resort & Spa Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach All Inclusive
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa
Tropical Princess Inclusive

Frequently asked questions

What is the cancellation policy at Tropical Deluxe Princess - All Inclusive?

Tropical Deluxe Princess - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tropical Deluxe Princess - All Inclusive?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Tropical Deluxe Princess - All Inclusive on 3 Mar 2026 start from AU$492.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive has a free self car park.

Are there any beaches close to Tropical Deluxe Princess - All Inclusive?

Yep, Tropical Deluxe Princess - All Inclusive is a short 10-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats.

Is there a spa on site at Tropical Deluxe Princess - All Inclusive?

Yep, Metamorphosis is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Tropical Deluxe Princess - All Inclusive have a pool?

Yep, and guests love it! Tropical Deluxe Princess - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Tropical Deluxe Princess - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What makes Tropical Deluxe Princess - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Tropical Deluxe Princess - All Inclusive.

Is Tropical Deluxe Princess - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Tropical Deluxe Princess - All Inclusive is a hit with families.

Is there a free airport shuttle available at Tropical Deluxe Princess - All Inclusive?

No, Tropical Deluxe Princess - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Tropical Deluxe Princess - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Tropical Deluxe Princess - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Tropical Deluxe Princess - All Inclusive?

No, pets and service animals are not allowed.

Tropical Deluxe Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 777 out of 1713 reviews
Rating 8 - Good. 407 out of 1713 reviews
Rating 6 - Okay. 276 out of 1713 reviews
Rating 4 - Poor. 135 out of 1713 reviews
Rating 2 - Terrible. 118 out of 1713 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Bharathi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
Stayed 5 nights in Nov 2025

6/10 Okay

Dariusz Boguslaw, Flushing

Travelled with family and small children
Liked: Staff & service, amenities
This years is not to good cleaner room..only 2 towels in person!!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Shirley I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service & will return to the resort
Stayed 3 nights in Nov 2025

8/10 Good

Nilsa

Stayed 3 nights in Nov 2025

10/10 Excellent

Danilo

Stayed 6 nights in Oct 2025

8/10 Good

Maude

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les vagues sont grosses pour y aller avec de jeunes enfants, mais très plaisant pour les meilleurs nageurs
Stayed 7 nights in Nov 2025

6/10 Okay

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
Stayed 14 nights in Oct 2025

2/10 Terrible

Vitalii

Stayed 6 nights in Oct 2025

4/10 Poor

Erick

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
Stayed 2 nights in Oct 2025

4/10 Poor

Tanya

Liked: Cleanliness, property conditions & facilities
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
Stayed 3 nights in Oct 2025

4/10 Poor

ReAsia

Travelled with family
Disliked: Cleanliness, amenities
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

NiCole, Lake View

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were pleasant, the room was clean and comfortable, the food was great, and there were many activities for us to do.
Stayed 2 nights in Oct 2025

10/10 Excellent

osvaldo

Stayed 1 night in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Gospa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room , staff and amenities
Stayed 7 nights in Oct 2025

10/10 Excellent

Ramon Luis

Stayed 4 nights in Oct 2025

6/10 Okay

Farid Julio

Travelled with family
Puede mejorar.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The dining options were excellent, the staff was friendly and attentive, and the food quality was outstanding. Overall, a wonderful experience—I’d definitely come back again!
Stayed 2 nights in Oct 2025

8/10 Good

Sarah, Glen Mills

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is really nice! The room was nice and clean the air conditioning worked great! Everything was really nice until the weekend came and a lot of people checked in, with people that didn’t respect anyone, with kids that were not nice. It was hard to get food, or drink. I wish I knew about the weekend being busy and I would had planned the swimming with dolphins or activities outside the resort those days
Stayed 6 nights in Oct 2025

10/10 Excellent

osvaldo

Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t cleaned but other than that it was gorgeous
Stayed 3 nights in Oct 2025

2/10 Terrible

Mark

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I'm not even sure where to begin. This was probably the worst resort I've been to. First thing is we got a room with a bunk bed for the kids. The room didn't have hot water so we started our time unintentionally having to shower our 1 and 3 year old in cold water. Then we discovered the back sliding door couldn't lock and the room was on the ground floor so anyone could get in. The final straw was my child was turning the light over the bunk bed and the entire light fixture came out of the wall exposing electrical wires. I couldn't risk the safety concerns so I walked all the way to the front desk and asked to change the room. I asked the speak with a manager and the guy at the front desk had such a dismissive sassy "oh you want a manager?" He understood the concerns were serious and gave us another room. That room has also hot water issues and the shower flooded quickly backing up into the room. Luckily that room has a second shower and that worked alright so we managed. The food was almost entirely poor. I would say I'm easy to please but you know it's bad when it's commentary of all the guests. The Japanese and Italian reservation only restaurants were enjoyable. The Mexican reservation restaurant was really bad, my veggies were still frozen and we heard the Brazilian steakhouse had a lot of sausage (like the buffet) and pork but no steak lol. The daytime lunch spot that is open in-between lunch and dinner was absolutely terrible. I can't even describe what the items w
Stayed 6 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. The only issue we had was way to much solicitation, could not get away everywhere we went someone was trying to sell something, on the beach walking to the beach could not relax.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brunilda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Marie-Ange

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
Stayed 5 nights in Oct 2025