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TRS Turquesa Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 7 outdoor pools

Photo gallery for TRS Turquesa Hotel - Adults Only - All Inclusive

Aerial view
19 restaurants, breakfast, lunch, dinner served; French cuisine
Jacuzzi Terrace Suite Beachside | View from room
Jacuzzi Terrace Suite Beachside
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪5 min walk‬
  • Place, Casino Avalon Princess
    ‪10 min walk‬
  • Place, Arena Blanca Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Garden / Pool View Single Use

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View Single Use

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Garden view
  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Poolside

Down duvets, free minibar, in-room safe, desk

Junior Suite Poolside

8.8 out of 10
Excellent
(42 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Romance Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Romance Suite Swim Up

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Romance Suite Poolside

Down duvets, free minibar, in-room safe, desk

Romance Suite Poolside

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

Jacuzzi Terrace Suite Beachside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden / Pool View

Down duvets, free minibar, in-room safe, desk

Junior Suite Garden / Pool View

9.4 out of 10
Exceptional
(85 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Down duvets, free minibar, in-room safe, desk

Junior Suite Swim Up

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

At TRS Turquesa Hotel - Adults Only - All Inclusive, you'll be connected to the convention centre and 0.5 km (0.3 mi) from Cortecito Beach. Highlights at this luxury property include 19 restaurants, 7 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and body wraps along with access to the mud bath and sauna. The theme restaurant, Kusko, serves French cuisine and is open for dinner. With 7 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Additionally, you'll find a casino, free Wi-Fi in public areas and a hot tub. Buffet breakfast is available for free. There's also the convenience of free self parking. .With a stay at this 5-property class Bávaro property, you'll be 16.4 km (10.2 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 5 min walk - 0.5 km
  • Casino Avalon Princess - 10 min walk - 0.9 km
  • White Sands Golf Course - 4 min drive - 1.9 km
  • Arena Blanca Beach - 5 min drive - 1.6 km
  • Aromas Museum - 6 min drive - 3.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪Focaccia Ristorante - ‬3 min drive
  • ‪El gaucho - ‬6 min walk
  • ‪Wasabi - ‬18 min walk
  • ‪Las Caracolas - ‬2 min drive
  • ‪24/7 Pub - ‬16 min walk

About this property

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 7 outdoor pools
TRS Turquesa Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Turquesa Hotel - Adults Only - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 19 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 7 poolside bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a hot tub and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 372 guestrooms or units
  • 2 levels
  • 10 buildings
  • 19 dining venues
  • 7 bars by the pool
  • 6 bars or lounges
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
TRS Turquesa Hotel - Adults Only - All Inclusive offers 372 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • 19 restaurants
  • 6 bars/lounges
  • 7 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Helios
  • Kusko
  • La Boheme
  • Tentazione

Things to do

  • 7 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,000 square foot of space)
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royal Suites Turquesa Palladium All Inclusive Punta Cana
Royal Suites Turquesa Palladium Punta Cana
Royal Suites Turquesa Adult All Inclusive Punta Cana
Royal Suites Turquesa Adult All Inclusive
Royal Suites Turquesa Adult
TRS Turquesa Hotel Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults All Inclusive
TRS Turquesa Adults All Inclusive Punta Cana
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel Adults Only All Inclusive
TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, TRS Turquesa Hotel - Adults Only - All Inclusive is a short 6-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Turquesa Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does TRS Turquesa Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Turquesa Hotel - Adults Only - All Inclusive has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at TRS Turquesa Hotel - Adults Only - All Inclusive?

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, 7 poolside bars and 7 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes TRS Turquesa Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is TRS Turquesa Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Turquesa Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Turquesa Hotel - Adults Only - All Inclusive?

Yep, all rooms come with private hot tubs.

Does TRS Turquesa Hotel - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available at TRS Turquesa Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, TRS Turquesa Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Turquesa Hotel - Adults Only - All Inclusive?

Relax with a coldie at the 7 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at TRS Turquesa Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Turquesa Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1355 out of 1837 reviews
Rating 8 - Good. 278 out of 1837 reviews
Rating 6 - Okay. 118 out of 1837 reviews
Rating 4 - Poor. 45 out of 1837 reviews
Rating 2 - Terrible. 41 out of 1837 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome sauce
Stayed 5 nights in Oct 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for our weekend getaway. Norielis was our butler & took care of us the whole time. Can’t wait to come back again! Highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Calbon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Noris make our stay amazing. She went over and above to accommodate our every request. She is a wonderful person and employee!!! Please recognize her for her dedication and hard work.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ahmed M, Easton

Very nice
Stayed 6 nights in Oct 2025

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get in. The water was cool and it rained during our stay. The property is very nice. Edward, our butler was great and the spa was fantastic. Our room was nice but could definitely use a more comfortable mattress. The resort is a travel club resort, so be prepared for a presentation.
Stayed 4 nights in Oct 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and butler associated with the room was great. We didn't care for the food all that much, honestly the burgers were the most consistent. The turquoise shirt vacation club guy was a little much and a little pushy, but we survived. I would say that the pool bartender was not fully invested in his job, arguing with other waitresses and whatnot. Other bartenders were all great and happy to help.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Friendly staff. Good food.
Stayed 7 nights in Oct 2025

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Edwin was amazing. As well as Luiyi.
Stayed 7 nights in Oct 2025

10/10 Excellent

Fermin

Liked: Cleanliness, amenities, property conditions & facilities
Someone has to address the people at the lobby trying to get you to buy a timeshare/club. This is something that’s happening more frequently at many resorts that I visit. At first they’re super friendly but then they ignore you when they can’t make the sale. Other than that the hotel was 5 stars.
Stayed 7 nights in Oct 2025

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms Friendly staff.
Stayed 10 nights in Oct 2025

8/10 Good

Sarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was great, very clean and staff was great. I was just a little frustrated with the lack of food options during the day, and having to book restaurants but also them being so busy because there aren’t as many as you think because it’s split between 3 hotels in this property. That being said the food was absolutely amazing. They have golf carts to take you around but getting one can be difficult at times. Lastly unfortunately our room ended up having the roof leaking but they fixed that prettt fast, but there were parts to the room that looked just very shabby. Also the power kept going out. Some proper updates would be great but overall not a bad experience and I would recommend the place again.
Stayed 7 nights in Oct 2025

8/10 Good

Dyshauna

Stayed 4 nights in Oct 2025

10/10 Excellent

Roselyn

Stayed 3 nights in Oct 2025

10/10 Excellent

Debra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying at the Turquesa Resort! Our butler; Rodny was awesome! He helped to make sure each day we were able to make the most of our trip and he even helped to arrange for me to have an amazing local tattoo artist pick me up, FROM the hotel! Daihana is the BEST out at the Premium chairs at the pool and by the cabanas. She is so sweet and took such good care of us! I would come back to just to see her! Kiko, Eileen and Felix at Turquesa were all so wonderful as well! They helped to make sure everything went smoothly for us and they really cared that we were having a good experience! And Bicki, down at the Palladium Grand Hotel, she is wonderful!! House keeping did a great job of keeping the room clean and the hotel couldn't be in a better spot, right off the beach. Thanks for such a memorable vacation!
Stayed 7 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness
Stayed 9 nights in Oct 2025

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean room.
Stayed 11 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 7 nights in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort with friendly people. Loved it and would go back. Only issue was how people would get up at the crack of down to drop their towels on loungers by pool then leave and not there half the time but hog the loungers all day so others can’t enjoy them. That is a common problem though in all resorts. People can be so selfish sometimes. That and the hard sake for joining their “family”. No is no! lol. However if I had the extra $$$ I really would go for it because the resort was that good.
Bar swim up pool
Our swim up room!
The beautiful sandy beach. No rocks at all
Pretty bed!!
Stayed 11 nights in Oct 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Edward is the best.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, the food was good, staff were friendly and butler was excellent.
Stayed 4 nights in Oct 2025

6/10 Okay

michelle e

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was just okay. Bad experience with their staff that does the "timeshare" deal that you don't even want to go on. From feeling like I was being sexually harassed by how much they couldn't stop staring at my upper torso area to having their manager rebuke our discounts because he didn't like that we felt he was rude. Torres (entitled rude manager for sure). then the rest of the staff was fantastic but my room did have 50 dollars stolen out of it. i noticed because i wanted to tip the housekeeping for cleaning my tub , which by the way was not cleaned very well because we grabbed a tissue and showed the butler himself. I was over it after this. They tried to make a big deal out of it when I asked them to not worry about it I just wanted to continue my vacation. But, okay lets make it a big deal and in the end they did absolutely NOTHING. We left knowing we would never go back. second time there. our first everything was closed because of covid. Now we went and there were at least 4 or more restaurants closed because of construction. The ones that were open were good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our butler EDWARD was fantastic
Stayed 7 nights in Oct 2025

10/10 Excellent

Loretta, Ennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and went above and beyond. The food was great and everything was clean and well taken care of. We loved our swim up room! When our pickup to the airport never showed up, they called for me and when they couldn’t get an answer they called us a cab. I will definitely be going back and o TRS Turquesa in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience during my stay. The hotel was clean, comfortable, and well-maintained. The staff were friendly, attentive, and made sure everything went smoothly from check-in to check-out. The location was convenient, and the amenities met all expectations. Overall, I would definitely stay here again and recommend it to anyone looking for a pleasant and hassle-free visit.
Stayed 5 nights in Oct 2025