Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Creator video
Relax by the resort's central pool surrounded by palm trees and lounge areas.
Lobby
Enjoy meals in a stylish dining area with contemporary tables, pendant lighting, and lush greenery.

Popular amenities

  • Pet-friendly
The current price is AU$426
includes taxes & fees
26 Aug - 27 Aug

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.8 out of 10
Excellent
(214 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(29 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(361 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.2 out of 10
Very good
(50 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(137 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(53 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury with Garden View

  • Sleeps 2
  • 2 Double Beds

Room Luxury

  • Sleeps 1
  • 1 Double Bed

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite Luxury

  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Quadruple Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury

  • Sleeps 3
  • 2 Double Beds

Triple Suite Master with Pool View

  • Sleeps 3
  • 2 Double Beds

Quadruple Suite Master with Pool View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury With private pool

  • Sleeps 2
  • 2 Double Beds

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Luxury With private pool

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Master with Pool View

  • Sleeps 2
  • 2 Double Beds

Room Luxury with Garden View

  • Sleeps 1
  • 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 26 Aug 2025 start from AU$425.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2926 out of 6245 reviews
Rating 8 - Good. 1490 out of 6245 reviews
Rating 6 - Okay. 978 out of 6245 reviews
Rating 4 - Poor. 425 out of 6245 reviews
Rating 2 - Terrible. 426 out of 6245 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 7 nights in Feb 2025

10/10 Excellent

Roderick Sterling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had preferred status and it was amazing to have a private pool and area, but with access to the entire facility. What a great vacation !
Stayed 7 nights in Apr 2025

10/10 Excellent

Astrid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We had a great time at the resort.
Stayed 7 nights in Apr 2025

10/10 Excellent

Egzon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and beach!
Stayed 5 nights in Apr 2025

8/10 Good

Beverley Sasha Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the food which is honestly horrible
Stayed 4 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness
Stayed 5 nights in Apr 2025

4/10 Poor

Barbara

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Restaurant staff very rude and very disrespectful
Stayed 7 nights in Apr 2025

2/10 Terrible

Rosaline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a low quality hotel. The food was awful including the restaurants on-site. Even the food truck, I wait for 45 mins for the food to be disgusting. Food was either undercooked or overcooked. The waiters didn't care when food was returned. None of the staff spoke English so it was hard to order anything. The towels in the room were disgusting looking. I would order extra towels in the morning and when I returned in the afternoon the staff would take the extra ones. Terrible service. When I arrived, the front desk didn't show or tell me anything. I had to find everything on my own. Overall, I do not recommend this hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Kalli

Travelled with group
Liked: Staff & service
Disliked: Amenities
Buffet food could have been wayyy better we only ate here once after seeing the birds and flys all over food. The sports bar gave us burnt chicken, cold cheese on nachos. The food truck hot dog and fries were great but the burger was very raw. The Italian and tepanyaki was the best food there. We got a noise complaint an hour after check in for playing not loud music on the balcony. Just to get woken up every morning to their crying baby next door. Facility was clean for most part but a lot of black mold on sides of buildings. The swim out was amazing. Got a taxi from lobby which asked us what time to be picked up and they never showed so we had to get a uber back. Stephanie was our absolute favorite she was so sweet and helpful. Would have been nice if cleaning people spoke some English was hard to ask for towels and toilet paper since we didn’t let them come clean room. The white party was a vibe and the bars had good drinks.
Stayed 5 nights in Apr 2025

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disgusting. It smelled like sewer water. The towels were dirty and dingy. The food was cold and bland. We had two blackouts and were forced to carry our own bags upstairs. Mosquitos and water bugs in the room. Elevators were not working. I complained several times at the front desk and nobody contacted me back. I’m actually still waiting for the new towels I requested.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.. rooms were clean and spacious.. great experience!!
Stayed 5 nights in Apr 2025

2/10 Terrible

Fidel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were harassed by the excursion people at the resort the entire time , our room was filthy even after the upgrade we was over charged $600 for and was never given an invoice. They allow the food in the restaurants to be covered in flies meanwhile the adult side have coverings for their food. The elevator dropped with us inside when the guy was giving us a tour of our “upgraded room” 0 stars, do not recommend. However , there is a restaurant called Noah offsite, it’s very very good . The vibes are amazing and it’s where I got proposed to so that’s my only big highlight but everything else, TRASH
Stayed 3 nights in Apr 2025

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 6 nights in Apr 2025

10/10 Excellent

Randi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this resort. Wanda and Carlos in the dinning hall were so good to us and always friendly. We will definitely stay here again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

charlette fay

Liked: Amenities, property conditions & facilities
The staff was very helpful in every aspect of my stay.
Stayed 7 nights in Apr 2025

4/10 Poor

Shekila

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I didn’t like that on numerous times I requested for an iron/steamer via the app portal and in person. I spoke with two different managers and was told that the iron/steamer will be in my room in 15 minutes. Guess relations also called me and asked what the issue was after I left a bad review and was told again in 15 min. My clothes needed to be iron. I made this request on April 24 the first day I arrived at the resort. April 27 which was my birthday I made numerous in person request and still no iron/steamer. I want to iron my birthday outfit for dinner reservation my sisters and I had that night at 2000 at this restaurant called The Cut. April 28th i was leaving to return back home because my vacation was over. There is also not enough chairs in the pool area and beach area. The lesson I learned was to make sure I bring a portable iron/steamer on my next vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ricardo, New Rochelle

Was ok
Stayed 3 nights in Apr 2025

10/10 Excellent

Ediola

Stayed 7 nights in Apr 2025

10/10 Excellent

Terri, Ellenwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room options, beach, pools, the staff,the restaurants and the Spa were excellent !
Stayed 4 nights in Apr 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

6/10 Okay

dwayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice. The adult side is laid back/relaxing. What I like the most about it was the rooftop pool/lounge/bar and the view of the property from there. The family side has more activity, beach party, shows, etc. I must say my only and biggest disappoint was the food. It just completely honest was not good. For an all inclusive resort that is just unacceptable. So my recommendation would be to improve that asap. As a result of that I would not return.
Stayed 3 nights in Apr 2025

8/10 Good

Capricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had an awesome stay at the Serenade! The staff was warm and friendly! They were very accommodating and polite! The facilities were beautiful but could use some TLC! Some areas had ceiling damage, broken tile etc. Little things that needed touching up! The room was nice! We had a premium room with the jacuzzi on the balcony. The jets didn’t work in the tub and the warm water came out so slow it took about an hour and a half to fill it up! For that reason we only indulged twice! And the 2nd time we couldn’t get to drain. The towel situation was weird where they don’t offer hand towels and would only stock two bath towels a day… so bring your own lol! I would have given 5 stars but we were tricked into getting a time share presentation! We spoke to other guests who said they were also tricked by being offered breakfast at their sister adult resort next door! And for 90 minutes they only offer you $50 off massages that range from $130-$200 and some unwanted trademark Knick Knacks! No wonder they have to trick people lol! Overall though, those things didn’t stop us from having a great time!
Stayed 5 nights in Apr 2025

6/10 Okay

Azi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not the best quality of food.... staff won't assist you with booking restaurants.
Stayed 4 nights in Apr 2025