Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Relax by the resort's central pool surrounded by palm trees and lounge areas.
Enjoy meals in a stylish dining area with contemporary tables, pendant lighting, and lush greenery.
Lobby
Premium Suite | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
The current price is AU$465
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.8 out of 10
Excellent
(214 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(29 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(39 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(357 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(49 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(137 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(53 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury with Garden View

  • Sleeps 2
  • 2 Double Beds

Room Luxury

  • Sleeps 1
  • 1 Double Bed

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite Luxury

  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Quadruple Room Luxury with Pool View

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury

  • Sleeps 3
  • 2 Double Beds

Triple Suite Master with Pool View

  • Sleeps 3
  • 2 Double Beds

Quadruple Suite Master with Pool View

  • Sleeps 4
  • 2 Double Beds

Quadruple Room Luxury with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Luxury With private pool

  • Sleeps 2
  • 2 Double Beds

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Quadruple Room Luxury With private pool

  • Sleeps 4
  • 2 Double Beds

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds

Family Suite -5 guests- Master with Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Triple Room Luxury with Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Master with Pool View

  • Sleeps 2
  • 2 Double Beds

Room Luxury with Garden View

  • Sleeps 1
  • 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Coco Bongo Punta Cana - 10 min drive - 8.1 km
  • Downtown Punta Cana - 10 min drive - 8.4 km
  • Bavaro Beach - 21 min drive - 15.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 20 July 2025, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 18 Aug 2025 start from AU$464.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2899 out of 6140 reviews
Rating 8 - Good. 1464 out of 6140 reviews
Rating 6 - Okay. 959 out of 6140 reviews
Rating 4 - Poor. 409 out of 6140 reviews
Rating 2 - Terrible. 409 out of 6140 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leneisra Verdin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . But the kids club was the best. The Kaila and Minerva really know how to make the kids days special .
Stayed 5 nights in Apr 2025

10/10 Excellent

Diamond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. This is the only resort I’ve ever been to that I enjoy the food ( pescatarian ) and they have a lot of options that aren’t mixed with some sort of meat and I appreciate that so much I had to come back. They are attentive and quick to respond, friendly and welcoming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kaitlin Alice

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smaller resort for families. It’s our second time and we had another wonderful time. New pool and beach umbrella huts are great!
Stayed 6 nights in Apr 2025

10/10 Excellent

Nertila

Stayed 5 nights in Apr 2025

10/10 Excellent

Ali Nazim

Stayed 7 nights in Mar 2025

2/10 Terrible

Casey

Disliked: Staff & service, property conditions & facilities
The staff are ridiculous
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica, Hudsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing. Fantastic pool and beach area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just a short walk from our room. The pool was relaxing, the food was good and most of the staff was very friendly and accommodating. The time share people were a little too pushy. But we handled them.
Stayed 4 nights in Mar 2025

8/10 Good

Andrew Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Definitely not 5 star. But probably 4/4.5. Rooms were ok, hotel good for families. Park was never open for kids even though all 8 days the weather was perfect. Towels in room were terrible and sheets dirty. But overall good 4/5. Good for big families.
Stayed 7 nights in Apr 2025

8/10 Good

D'Asia

Stayed 3 nights in Apr 2025

10/10 Excellent

Jaime

Stayed 5 nights in Apr 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was clean, staff were friendly. Food at the buffet was average, dinner at restaurants was good. Resort is location away from well known resorts. It is isolated. Good experience overall.
Stayed 5 nights in Apr 2025

6/10 Okay

ANA

Travelled with partner
Liked: Property conditions & facilities
Ok.. not much to do
Stayed 7 nights in Apr 2025

8/10 Good

Nermina

Liked: Cleanliness, staff & service, property conditions & facilities
Is clean and very nice
Stayed 6 nights in Apr 2025

10/10 Excellent

Holly

Stayed 6 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time back here. Just a nice relaxing vacation
Stayed 7 nights in Feb 2025

8/10 Good

Gregory D

Stayed 5 nights in Apr 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 5 nights in Apr 2025

6/10 Okay

Agnieszka, Rockville

Liked: Staff & service
Disliked: Property conditions & facilities
The properties showing aging and needs an update
Stayed 5 nights in Apr 2025

8/10 Good

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, rooms were excellent. Service was questionable, workers more interested in doing task instead of helping customers, also the employees were not always friendly especially bar tenders. Overall, good stay.
Stayed 5 nights in Apr 2025

8/10 Good

Rosela

Travelled with family
Everyone was very accommodating
Stayed 4 nights in Apr 2025

2/10 Terrible

Vaibhav

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To commence, as we celebrated our marriage anniversary and informed guest relations prior to our arrival, we were pleasantly surprised to receive complimentary sparkling wine and strawberries as a token of appreciation. However, the overall experience was marred by several instances of indifference and a lack of service from the staff. Upon arrival, the check-in staff member appeared unenthusiastic and failed to provide a warm welcome. While their primary responsibility was to check us in, their lack of enthusiasm was evident throughout the interaction. Shortly after check-in, an expand Club (Vacations Membership) member approached us and offered to show us around the hotel. This unexpected request, especially after a long flight, felt somewhat intrusive. Another expand club staff member, who was standing directly next to the first employee, approached us again, which further upset me. I politely declined any sales calls during my paid vacation. When I requested my luggage, which consisted of only a small suitcase, several employees stood at the bell desk, informing me that I had to wait for the bellboy. However, if they could assist with luggage, they should refrain from standing at the bell desk. However, the room had a transparent glass wall with a painted partition separating the washroom and toilet. This design allowed one person to be seen naked, particularly when I am staying with children or when someone uses the toilet I have brought to the attention of the fron
Stayed 5 nights in Apr 2025

6/10 Okay

Steven Jozef

Travelled with partner
Disliked: Cleanliness
Overall my girlfriend and I had an okay time. The first day check in took us a while for our room to be ready. We decided to try something to eat and were directed to the Sports Bar which had cockroaches running around. The room itself was nice and spacious but it was very noisy where you can hear dogs in the room above us. The staff weren’t that friendly and didn’t give you all of the details for dinner reservations. We had somebody help us who put in the information which caused us some obstacles at each restaurant. Outside of the restaurant “The Cut,” there weren’t many gluten free options and many things were cross contaminated. I would have hoped there would have been more gluten free options or accommodations. It was frustrating feeling that you had to avoid staff who were very persistent to have you purchase excursions after already purchasing one. We swam with the dolphins and went snorkeling which was really fun! Many staff struggled with “proficient language skills” for working at a family resort. Overall the trip was okay but we would definitely pick a different resort next time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Simone Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the kindness of staff, the food was good. Very comfortable surroundings and I felt safe. I didn’t like the fact that there was no body wash. I had to use shampoo to shower. The sea water was destroyed by seaweeds, which made swimming unpleasant. But overall my stay was satisfactory.
Stayed 2 nights in Apr 2025