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Serenade Punta Cana Beach & Spa Resort - All Inclusive

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Dates

May 2026

June 2026

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers

Creator video - submitted by Luxury Richland

Private beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
All-inclusive
Pet-friendly

includes taxes & fees

6 May - 7 May

Explore the area

Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Place, Bavaro Lagoon
‪11 min walk‬
Place, Catalonia Caribe Golf Club
‪3 min drive‬
Place, Cabeza de Toro Beach
‪3 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪21 min drive‬

Room options

Free minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

Very good

Garden view
50 sq m
1 bedroom
Sleeps 1
2 Double Beds

Luxury Room, Garden View

Excellent

Garden view
50 sq m
1 bedroom
Sleeps 2
2 Double Beds

Luxury Room, Garden View

Very good

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds

Luxury Room, Garden View

Excellent

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds

Luxury Room, Garden View

Wonderful

Garden view
50 sq m
1 bedroom
Sleeps 4
2 Double Beds

Luxury Room, Garden View

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Double Beds

Luxury Room, Pool Access

Exceptional

50 sq m
1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

Excellent

50 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Very good

50 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Good

50 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Good

50 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

Very good

50 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

Sea view
91 sq m
1 bedroom
Sleeps 1
2 King Beds

Superior Room, Jetted Tub, Sea View

Excellent

Sea view
91 sq m
1 bedroom
Sleeps 2
2 King Beds

Superior Room, Jetted Tub, Sea View

Very good

Sea view
91 sq m
1 bedroom
Sleeps 3
2 King Beds

Superior Room, Jetted Tub, Sea View

Excellent

Sea view
91 sq m
1 bedroom
Sleeps 3
2 King Beds

Superior Room, Jetted Tub, Sea View

Wonderful

Sea view
91 sq m
1 bedroom
Sleeps 4
2 King Beds

Superior Room, Jetted Tub, Sea View

Sea view
91 sq m
1 bedroom
Sleeps 3
2 King Beds

Room Luxury with Garden View

49 sq m
Sleeps 1

Double Room Luxury with Garden View

49 sq m
Sleeps 2

Triple Room Luxury with Garden View

49 sq m
Sleeps 3

Quadruple Room Luxury with Garden View

49 sq m
Sleeps 4

Triple Room Luxury with Garden View

49 sq m
Sleeps 3

Quadruple Room Luxury with Garden View

49 sq m
Sleeps 4

Room Luxury

49 sq m
Sleeps 1

Double Room Luxury With private pool

49 sq m
Sleeps 2

Triple Room Luxury with Pool View

49 sq m
Sleeps 3

Quadruple Room Luxury with Pool View

49 sq m
Sleeps 4

Triple Room Luxury

49 sq m
Sleeps 3

Quadruple Room Luxury With private pool

49 sq m
Sleeps 4

Triple Suite Master with Pool View

98 sq m
Sleeps 3

Double Suite Master with Pool View

98 sq m
Sleeps 2

Family Suite -5 guests- Master with Pool View

98 sq m
Sleeps 5

Quadruple Suite Master with Pool View

98 sq m
Sleeps 4

Family Suite -5 guests- Master with Pool View

98 sq m
Sleeps 5

Luxury Suite

Exceptional

98 sq m
1 bedroom
Sleeps 2
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Wonderful

98 sq m
1 bedroom
Sleeps 3
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Excellent

98 sq m
1 bedroom
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Excellent

98 sq m
1 bedroom
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Exceptional

98 sq m
1 bedroom
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Luxury Suite

Good

98 sq m
1 bedroom
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Premium Suite

Very good

Ocean view
78 sq m
1 bedroom
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Premium Suite

98 sq m
1 bedroom
Sleeps 2
2 King Beds and 1 Double Sofa Bed

Premium Suite

98 sq m
2 bedrooms
Sleeps 3
2 King Beds and 1 Double Sofa Bed

Premium Suite

2 bedrooms
Sleeps 3
2 King Beds and 1 Double Sofa Bed

Premium Suite

2 bedrooms
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Premium Suite

1 bedroom
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Premium Suite

1 bedroom
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Premium Suite

1 bedroom
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Premium Suite

1 bedroom
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Suite Luxury

98 sq m
Sleeps 6

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Serenade Punta Cana Beach & Spa Resort - All Inclusive. Within a 20-minute stroll, you'll find Cabeza de Toro Beach and Bavaro Lagoon. Highlights at this all-inclusive property include 3 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. For a drink, you can stop by the property's own lounge bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Business amenities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 4.5-property class Punta Cana property, attractions include Downtown Punta Cana and Cocotal Golf and Country Club.

What's nearby

Bavaro Lagoon - 11 min walk - 0.9 km
Dolphin Explorer - 19 min walk - 1.6 km
Catalonia Caribe Golf Club - 3 min drive - 1.5 km
Cabeza de Toro Beach - 3 min drive - 1.3 km
Bavaro Beach - 22 min drive - 16.0 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

‪Windows Restaurant - ‬4 min drive
‪The Cut - ‬12 min walk
‪The Win - ‬1 min walk
‪Italian Restaurant - ‬19 min walk
‪Catalonia Bavaro Lobby Bar - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

603 guestrooms or units

3 levels

8 buildings

2 bars by the pool

2 swim-up bars

Built in 2020

Buffet breakfast (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Dining venue

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
All-inclusive
Spa
Pet-friendly

includes taxes & fees

10 May - 11 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free covered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
2 poolside bars
2 swim-up bars
A bar/lounge
A restaurant
Couples/private dining

Restaurants on site

Restaurante Italiano
Restaurante Japones
Restaurante Mediterraneo
Restaurante SteakHouse

Things to do

3 outdoor pools
Air hockey
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free water park
Full-service spa
Games
Gym
Playground
Shopping
Table tennis
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free water park access
Laundry facilities
Lifeguards on site
Playground
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
Conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

3 floors
8 buildings
Banquet hall
Built in 2020
Communal living room
Designated smoking areas
Lifeguards
Reception hall

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

65-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Desk
Iron/ironing board on request
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: DOP 6000 per pet, per night
Only dogs are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 6000 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort

Serenade Punta Cana Beach Spa Casino Resort

Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 6 May 2026 start from AU$392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive has a free self car park.

Are there any beaches close to Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach. Fun beach activities include volleyball.

Is there a spa on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Serenade Punta Cana Beach & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Serenade Punta Cana Beach & Spa Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 3 outdoor pools. All guestrooms come with free minibar items and espresso makers.

What makes Serenade Punta Cana Beach & Spa Resort - All Inclusive a romantic place to stay?

A hot tub and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Serenade Punta Cana Beach & Spa Resort - All Inclusive is a hit with families.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, Serenade Punta Cana Beach & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

2/10 Terrible

Casey

30 Jan 2026

Horrible put us on the wrong side. Our room leaked food was bad

Stayed 6 nights in Oct 2025

10/10 Excellent

Ellen Ria

Travelled with group

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Serenade was amazing. 10/10. Rooms were spotless. The entire staff in the resort were very helpful and accommodating. Couldn’t ask for more. Will definitely come back

Stayed 5 nights in Jan 2026

8/10 Good

Melissa

30 Jan 2026

Stayed 2 nights in Jan 2026

2/10 Terrible

Erica

Travelled with partner

30 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Many things but the biggest red flag is the SCAM they are running with Xpand membership. The hotel is giving access to these customers and they are robbing and scamming people with a smile on their face. After they sell you dreams and castle they treat you very differently. The misleading and pressure when you get there is too much every where you go in the hotel they are selling you something and want to get every person they can to scam. Horrible no peace where you were supposed to get your vacation and relax. Never again

Stayed 2 nights in Jan 2026

4/10 Poor

Bradley

Travelled with partner

29 Jan 2026

Disliked: Cleanliness, amenities

Truly disappointed in this resort. Paid a higher rate and got a “premium” room. Private check in which I had to wait. It was comical as the front desk walked me to the private check in area and I waited when the front desk had zero people. I was like okay whatever. Got to the room and heard a mysterious sound coming from the ceiling. Instead of unpacking I called the front desk and they said they would send someone. Waited nearly one hour and decide to walk up to the lobby. Well the special check in desk was closed. Front desk person said he would send maintenance to check it out. After nearly another hour we decide not to wait and unpacked. Day 2, our last day, the sounds was there again and there was constant chairs being moved upstairs loudly. We decided to go and look and it was a patio area and the sound we heard quite loudly I may add, was the plumbing for a pool. Not a room fit for any guest. Contacted the front and they offered to move me at 4pm on my last day. I wasn’t interested in packing to move. I should have been moved on day 1 when I first reported the issue. Secondly, the buffet needs to get some control. The kids were fingering the food, ice cream up to their elbows, wiping there snotty nose on their hands and touching the food. Super gross. Sneezing and coughing all over the place. I was expecting a reduction in my room cost after this experience. Instead they were worried about collecting a small sum for laundry service.

Stayed 2 nights in Jan 2026

2/10 Terrible

Angelica

Travelled with family

29 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Rude staff

Stayed 6 nights in Jan 2026

8/10 Good

Kendyl

29 Jan 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Paulo

29 Jan 2026

Stayed 5 nights in Jan 2026

8/10 Good

amber

Travelled with partner

28 Jan 2026

Liked: Cleanliness, property conditions & facilities

Room spotless, staff great

Stayed 5 nights in Jan 2026

6/10 Okay

Tommy L, Webster

Travelled with group

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

I was charged $200 for an upgrade that was not worth it at all. The food was good. The personnel is kind, but lack training in hotel customer service.

Stayed 4 nights in Jan 2026

4/10 Poor

Esteban

Travelled with partner

27 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Hotel is good, but Food not good, Italian restaurant food very bad, attention in the buffet very bad, not enough glass to served your drinks, first day of arrival at hotel the room refrigerator was empty, second night not towel in the room

Stayed 4 nights in Jan 2026

6/10 Okay

Stefanny

27 Jan 2026

Stayed 5 nights in Jan 2026

2/10 Terrible

Gavin

Travelled with group

26 Jan 2026

Disliked: Cleanliness, amenities

Bed sheets were dirty and most staff did not speak English. There were bugs in the room and they did not give any amenities during our stay .

Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Travelled with partner

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was very clean and modern. The shower stall was the size of a room and everything worked efficiently. The staff was very friendly and the food the best. Overall total satisfaction.

Stayed 7 nights in Jan 2026

10/10 Excellent

Leonita

26 Jan 2026

Stayed 7 nights in Jan 2026

8/10 Good

Maria Jacinta

26 Jan 2026

Food was great

Stayed 4 nights in Jan 2026

6/10 Okay

Mary-Jane

26 Jan 2026

Under staff had to ask for cutlery, coffee, napkins It’s a rundown. The buffet they wouldn’t replan

Stayed 7 nights in Jan 2026

10/10 Excellent

Gaurav

Travelled with family and small children

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean and housekeeping was good as well. The food was mediocre. Great location near the beach.

Stayed 4 nights in Jan 2026

6/10 Okay

Domenica

Travelled with family

25 Jan 2026

Liked: Amenities, property conditions & facilities

Staff and buffet food

Stayed 7 nights in Jan 2026

10/10 Excellent

Vladimir

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was nice and clean daily modern with balcony, staff very friendly and attentive and they do their best to be available to make your stay very pleasent. All the pools nice and clean and loads of choice for entertainment and food and drinks, beech was kept tidy daily it felt safe and relaxing, I highly recommend.

Stayed 8 nights in Jan 2026

4/10 Poor

Christopher Giovanni

Travelled with partner

25 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Room was dirty hot tub did not work during our stay and the food options were completely horrible at the buffet

Stayed 8 nights in Dec 2025

6/10 Okay

Tanner Jonathan

25 Jan 2026

Food (both buffets) were terrible. Zero flavor,

Stayed 6 nights in Jan 2026

10/10 Excellent

Shah

25 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room,great friendly staff from greeting to check out, good food selection I like to thank specially the Buffet staff for treating us like family Big cheer to Judith Santana, Alberto Rosa,Pedro Santana and all the friends,

Stayed 7 nights in Jan 2026

8/10 Good

D'Arcy

Travelled with partner

25 Jan 2026

Liked: Cleanliness

A couple of the staff members were absolutely amazing. They greeted us daily and ask how our day was going. Our room was very nice. 4403, ocean view. Loved having 2 bathrooms. The deck was huge and we spent 2 days out there. Very relaxing. However the gutters on the deck need to be cleaned. There were cigarette butts and garbage in the gutter. 6 of the 9 nights we had to ask the staff to bring towels, or face cloths and once left the room with no toilet paper. The resort supplied shampoo and conditioner as well as body wash and once again we had to ask them re refill. One time I left the top off the body wash and shampoo and instead of refilling they put the top back on and didn’t refill. The nightly activities were pretty good. The large screen in the theatre needs to be replaced. A portion of the screen does not work. The beach was very nice. White sand but a lot of seaweed. During our stay the buoy that designated the swimming area broke and let an an extreme amount of seaweed. The beach was covered. The resort has a tractor and 10 people out trying to keep up. They did a great job!! Last were the people offering time shares they were on us daily to sit through the sales pitch. We politely declined every time, but they continued to ask. One of the big disappointments was everything in USD. We tried to stay away from a destination that demanded USD. With the Canadian currency so bad it made things like the spa just not worth it. 80 min massage was $200 USD.

Stayed 9 nights in Jan 2026

4/10 Poor

Maria A

24 Jan 2026

Stayed 6 nights in Jan 2026

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Luxury Room, Garden View

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Luxury Room, Garden View

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Luxury Room, Pool Access

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Luxury Room, Pool Access

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Luxury Room, Pool Access

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Luxury Room, Pool Access

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Luxury Room, Pool Access

Luxury Room, Pool Access

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Superior Room, Jetted Tub, Sea View

Superior Room, Jetted Tub, Sea View

View all photos for Room Luxury with Garden View

Room Luxury with Garden View

View all photos for Double Room Luxury with Garden View

Double Room Luxury with Garden View

View all photos for Triple Room Luxury with Garden View

Triple Room Luxury with Garden View

View all photos for Quadruple Room Luxury with Garden View

Quadruple Room Luxury with Garden View

View all photos for Triple Room Luxury with Garden View

Triple Room Luxury with Garden View

View all photos for Quadruple Room Luxury with Garden View

Quadruple Room Luxury with Garden View

View all photos for Room Luxury

Room Luxury

View all photos for Double Room Luxury With private pool

Double Room Luxury With private pool

View all photos for Triple Room Luxury with Pool View

Triple Room Luxury with Pool View

View all photos for Quadruple Room Luxury with Pool View

Quadruple Room Luxury with Pool View

View all photos for Triple Room Luxury

Triple Room Luxury

View all photos for Quadruple Room Luxury With private pool

Quadruple Room Luxury With private pool

View all photos for Triple Suite Master with Pool View

Triple Suite Master with Pool View

View all photos for Double Suite Master with Pool View

Double Suite Master with Pool View

View all photos for Family Suite -5 guests- Master with Pool View

Family Suite -5 guests- Master with Pool View

View all photos for Quadruple Suite Master with Pool View

Quadruple Suite Master with Pool View

View all photos for Family Suite -5 guests- Master with Pool View

Family Suite -5 guests- Master with Pool View

View all photos for Luxury Suite

Luxury Suite

View all photos for Luxury Suite

Luxury Suite