Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Photo gallery for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

On the beach, scuba diving, beach volleyball, 2 beach bars
Property video
Lobby
3 outdoor pools
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Hot tub
  • All-inclusive
The current price is AU$361
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 68 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 106 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Ocean View Room Diamond Club

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

Luxury Room Diamond Club

7.8 out of 10
Good
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 68 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Honeymoon Jacuzzi Suite Diamond Club

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Luxury Room

7.2 out of 10
Good
(51 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Swim out Room Diamond Club

8.6 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. You'll be 2.2 km (1.4 mi) from Arena Gorda Beach and 2.8 km (1.7 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Gourmet Marché, serves international cuisine and is open for lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. Business travelers can take advantage of a meeting room and a conference centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 7 min walk - 0.6 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Cana Bay Golf Club - 5 min drive - 1.8 km
  • Iberostar Golf Course - 10 min drive - 4.3 km
  • Macao Beach - 17 min drive - 14.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Majestic Beach - ‬7 min walk
  • ‪Selections Buffet - ‬7 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪SOOOCIAL - ‬18 min walk
  • ‪Seaside - ‬8 min drive

About this property

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with 3 outdoor pools
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 6 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A casino, a children's pool, and a nightclub are also featured at the luxury Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4.5-star Punta Cana property is smoke free.

  • 317 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 317 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Jade
  • Zen Teppanyaki and Sushi

Things to do

  • 3 gaming tables
  • 3 outdoor pools
  • 5 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (450 square foot of space)
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 23 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
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Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
Royalton Punta Cana Inclusive
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Royalton Punta Cana Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 28 Oct 2025 start from AU$361.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is Macao Beach (8.3 km).

Is there a spa on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as deep-tissue massages.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Reviews

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 1017 reviews
Rating 8 - Good. 214 out of 1017 reviews
Rating 6 - Okay. 146 out of 1017 reviews
Rating 4 - Poor. 89 out of 1017 reviews
Rating 2 - Terrible. 100 out of 1017 reviews

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from Punta Cana and had the pleasure of staying at this amazing resort—though only for one night due to a canceled flight and no availability at our original hotel. From the moment we stepped into the lobby, Jeifry welcomed us with a smile and excellent service. He made check-in smooth, gave us a tour, and made us feel like we had known him for years. Our room wasn’t ready right away, but Jeifry promised to do his best—and by 2 PM, we were in! He even made a dinner reservation for us at the hibachi restaurant and personally walked us there. The food was great, just a little salty, but we really enjoyed the experience. The resort’s nightlife was amazing! A live band played Dominican hits, and we had so much fun dancing. We also watched a Dominican dance show—though it was a bit warm in the theater, the performance was fantastic. We loved the layout and design of the resort—spacious, beautiful, and full of spots to relax or explore. At night, we noticed security at the beach and pools roped off for safety, which we appreciated. At check-out, Jeifry met us again, stayed to chat, and made sure everything went smoothly. His customer service was truly the best we experienced during our entire trip. We’ll definitely return and bring our whole family next time. Thank you for the unforgettable experience!
Beach at night time!
Dominican theme night
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge Jeifrey was amazing. Super nice and attentive to our needs. All of the staff at the bars and restaurants were amazing people. Super welcoming and friendly. Food was top notch. I have eaten at many japanese restaurants and by far yours is the tastiest.
Stayed 2 nights in Jul 2025

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities
Staff needs a better attitude serving their customers
Stayed 3 nights in Jul 2025

10/10 Excellent

wuanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing Jefry is the best in checking The hotel is the best
Stayed 1 night in Jul 2025

2/10 Terrible

Leira Hernandez

Travelled with family
Liked: Property conditions & facilities
El Hotel es bonito, remodelado, el personal es amable, el buffet es bueno. Sin embargo, solo hay dos piscinas y no son tan grandes. Siempre estan a full, una de ellas está muy sucia, el agua muy turbia. La playa está pésima llena de algas y marea alta. En la discoteca no ponen el aire , el calor es horrible. En el teatro los asientos rotos, tambien habia calor . La animación no es buena . Poca diversión para niños y adultos . No permiten musica latina , dicho por los mismos trabajadores del hotel. El mini bar de las habitaciones no los rellenan nunca, solo si dejas propina. La limpieza de la habitación es pésima. Las toallas estan empercudidas. En varias ocasiones tuve que llamarles la atención por este motivo y dar propina como estímulo. Nos encontramos par de cucarachas en la habitación . Necesitan fumigar . Mi familia que eramos 23 la mayoria vinieron enfermos del estomago , entre ellos niños. Suponemos que sea la falta de higiene en las piscinas. Definitivamente no volviera a repetir la visita.

8/10 Good

CRISTHIAN, bicachica

Stayed 2 nights in Jul 2025

8/10 Good

Fiona

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The beach was covered in sand bags. It would be great if they filled in the beach. ***Although the bags may be for safety reasons) The resort app isn't very user friendly. I would definitely go back if the beach improves.
Love the fur babies
Breakfast time.
Mama bird and her babies.
Stayed 6 nights in Jul 2025

6/10 Okay

Bryan

Stayed 6 nights in Jul 2025

10/10 Excellent

IRIANE GONZALEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeifry was great
Stayed 7 nights in Jul 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Yaibelys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was okay overall, but there’s definitely room for improvement—particularly when it comes to restaurant reservations and pool maintenance. That said, the staff was excellent. Jeffrey, in particular, went above and beyond to make my experience better, and the coffee shop team was also very friendly and welcoming.
Stayed 6 nights in Jun 2025

10/10 Excellent

GILBERTO, Caguas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Good

8/10 Good

Edward Neal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and well kept.
Stayed 7 nights in Jun 2025

10/10 Excellent

Karen, Leesburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with many amenities. Several pools to choose from. Service staff very friendly and helpful. Buffet food was excellent with so many choices!
Stayed 7 nights in Jun 2025

8/10 Good

ADONAI

Stayed 5 nights in Jun 2025

6/10 Okay

Clive Anthony

Liked: Cleanliness
Property is dated.
Stayed 9 nights in Jun 2025

10/10 Excellent

Tanya Lynn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful!! The food choices was very good. We really enjoyed Zen and Hunter Steakhouse. Thumbs up to Ari and Zuleida in the beach bar. Another thumbs up to Orlando at the pool and Argenis in the restaurants. These people are awesome. Two thumbs down to Pamela. She is very rude and should find her another job that doesn't involve being around other people. I give this resort 5 stars.
Stayed 7 nights in Jun 2025

10/10 Excellent

claudette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in punta cana

The stay was fabulous the check in staff was so helpful Eric and Luis manuel and Eric who saw that we had a late flight and done everything to accommodate these pupils are truly amazing and will be coming again once I’m back in DR
Stayed 1 night in Jun 2025

8/10 Good

Katia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena experiencia y recomendado. No le di las 5 estrellas porque reservar en los restaurantes es una odisea casi imposible, que crea malestar ya que no es la expectativa. Si logras conseguir reserva, son muy buenos y el Tepanyaki es el mejor. Si no lo logras,al menos tendrás buena experiencia en el buffett ya que el salón es muy bonito, limpio y la comida muy buena.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yesenia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Since our arrival, my stay at the Royalton Punta Cana has been among of the best. The check-in process was quick and simple, and Jefrey was always helpful and attentive. The meal was excellent, and Jefrey was able to make reservations at nice restaurants while we were there. I had an amazing vacation; the cuisine was delicious, the rooms were clean, and the buffet Macré had fresh juices, steaks, fish, and seafood that was prepared to order on the grill. Th hotel's Expedia dedicated customer service team was excellent, and I heartily recommend it! Jefrey is a fantastic asset, always attentive to the customer's needs.
Stayed 3 nights in Jun 2025

10/10 Excellent

RIKY ERNESTO

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The
Stayed 1 night in Jun 2025

4/10 Poor

Jose

Travelled with family
Disliked: Property conditions & facilities
We experienced several serious issues during our stay that significantly affected our overall experience: • The glass panel in the bathroom was practically detached and had no seal, causing water from the bathtub to flood the entire floor after each use. • The bed sheets and towels were worn out and stained. • The food at the specialty restaurants was poorly prepared, and the service was extremely slow. • The flooring in the water park area was dangerously slippery, leading to multiple falls — especially among children. • The family pool had broken tiles, which caused several cuts on the feet of my 3-year-old son. • At check-in, we were informed that checkout was at 12:00 p.m. However, when we checked out at 2:00 p.m. — after lunch and having already handed over the room to the cleaning staff on time — we were charged a fee for late checkout. This policy was never clearly explained to us upon arrival. I believe these issues should be addressed promptly to ensure a safer and more pleasant experience for future guests.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with family, Travelled with group
Liked: Cleanliness
Muy Bueno!! Excelente Trato!
Stayed 4 nights in Jun 2025

10/10 Excellent

Arianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is huge! It’s a very beautiful hotel. Alot of food options. We paid for the diamond club upgrade, the only thing I didn’t like was some of the diamond club bars did not have the premium liquor of our liking. So we did drink from our own bottle in our room a lot. Other than, the staff was very friendly and accommodating.
Stayed 4 nights in Apr 2025