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Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Property class: 4.5

Photo gallery for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

A balcony with a view of a pool and the ocean, surrounded by palm trees and lounge chairs.
Property video
A spacious lobby with a high ceiling, a bar area, seating arrangements, and a view of the outdoors.
A balcony with wicker chairs overlooking a beach with palm trees and a clear blue sky.
A hotel with a central courtyard, a large entrance, and a modern architectural design.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is AU$329
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Playa Arena Gorda, Carretera Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪8 min walk‬
  • Place, Punta Blanca Golf Course
    ‪7 min drive‬
  • Place, Cana Bay Golf Club
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

View all photos for Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

A pool area with a glass balustrade, palm trees, and a building with multiple balconies.

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club

  • 68 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

A balcony with wicker chairs overlooking a beach with palm trees and a clear blue sky.

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

A pool area with a glass balustrade, palm trees, and a building with multiple balconies.

Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club

  • Partial ocean view
  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Ocean View Room Diamond Club

A balcony with two wicker chairs, a glass door, and a view of a beach with palm trees and a building in the distance.

Luxury Ocean View Room Diamond Club

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room Diamond Club

A hotel room with two beds, a ceiling fan, a large artwork on the wall, and a view of the outdoors.

Luxury Room Diamond Club

8.0 out of 10
Very good
(25 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

A pool area with a glass balustrade, palm trees, and a building with multiple balconies.

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club

  • Partial ocean view
  • 68 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Honeymoon Jacuzzi Suite Diamond Club

A modern hotel room with a sofa, a bed, a coffee table, and a dining area with chairs.

Honeymoon Jacuzzi Suite Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

A pool area with a glass balustrade, palm trees, and a building with multiple balconies.

Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club

  • 106 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Room

A hotel room with two beds, a ceiling fan, a large artwork on the wall, and a view of the outdoors.

Luxury Room

7.8 out of 10
Good
(69 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Swim out Room Diamond Club

A woman standing in a swimming pool with her arms outstretched, surrounded by a poolside area with a tiled edge and some greenery.

Luxury Swim out Room Diamond Club

8.6 out of 10
Excellent
(8 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed OR 2 Queen Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. You'll be 2.2 km (1.4 mi) from Arena Gorda Beach and 2.8 km (1.7 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 10 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Gourmet Marché, serves international cuisine and is open for lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, nightclub and free kids' club. Business travelers can take advantage of a meeting room and a conference centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Punta Blanca Golf Course - 7 min drive - 2.9 km
  • Cana Bay Golf Club - 10 min drive - 4.5 km
  • Macao Beach - 17 min drive - 15.2 km
  • Bavaro Beach - 29 min drive - 17.5 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪La Altagracia - ‬7 min drive
  • ‪Quisqueya - ‬7 min drive
  • ‪Tarantela - ‬14 min walk
  • ‪Selections Buffet - ‬7 min walk
  • ‪Piano Bar - ‬11 min walk

About this property

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 6 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A casino, a children's pool, and a nightclub are also featured at the luxury Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Self parking and valet parking are free.

This 4.5-star Punta Cana property is smoke free.

  • 317 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers 317 accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Royal Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 2,999 reviews
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includes taxes & fees
13 Sept - 14 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Jade
  • Zen Teppanyaki and Sushi

Things to do

  • 3 gaming tables
  • 3 outdoor pools
  • 5 slot machines
  • Beach volleyball
  • Casino (450 square foot of space)
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 23 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Cana Casino Resort
Royalton Punta Cana All Inclusive
Royalton Punta Cana Casino
Royalton Punta Cana Resort & Casino All Inclusive
Royalton Resort & All Inclusive
Royalton Punta Cana All Inclusive All-inclusive property
Royalton Resort Casino All Inclusive
Royalton All Inclusive
Royalton Punta Cana
Royalton All Inclusive All-inclusive property
Royalton Punta Cana Inclusive
Royalton Punta Cana All Inclusive
Royalton Punta Cana Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino on 22 Sept 2026 start from AU$329, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

The closest beach to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is Macao Beach (8.3 km).

Is there a spa on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as deep-tissue massages.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

What makes Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vangjush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly resort with amenities close by, would come back again!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with wonderful staff, great food and comfortable rooms.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff. Our butler Kelvin (Klein) was great. Beautiful suite. Overall wonderful experience!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cramped bathroom quarters but clean. Food was mid
Stayed 3 nights in May 2026
Verified review

6/10 Okay

KEYONIA

Liked: Cleanliness
The food is terrible at every restaurant but Zen and diamond club is not worth it..
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Food was great with a big variety. Room were in great shape, and the property was clean. I recommend getting the Diamond club and butler option. Our butler (Stanley) took care of all of our reservations and needs. I would recommend Royalton to anyone. Price point was great.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Ivan

Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool need little maintenance on water.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Angel Luis Hurtado

Liked: Cleanliness, staff & service, amenities
The room wasn't clean enough. Check-out was abrupt and unfriendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rolando olmeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, amenities, property conditions & facilities
Diamond club butler service Beach cabana Friendly staff Nice pool Beautiful location
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and lovely, staff were very friendly and the food was tremendous..
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Need to upgrade to diamond club. Definitely book the beach cabana for your entire stay. Tip the beach chair, and beach bar servers well and you will have a fantastic beach experience.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Chaneta

Liked: Staff & service
Property definitely needs some upgrades. Communication with some of staff was horrible. Our son really enjoyed himself, he was a week long celebrity.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

April Dawn

Liked: Cleanliness, amenities, property conditions & facilities
March break great experience however paid for concierge service value questionable
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred to Royalton Punta Cana after a terrible experience with our original resort, and the difference was night and day. I cannot express enough appreciation and thanks for Jeifry, the front desk manager, and Claritzel in guest services for helping us feel welcomed, and assisted us with getting everything set up last minute so we could enjoy the rest of our honeymoon. I would recommend Royalton Punta Cana for anyone traveling to Punta Cana!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Hesam

Liked: Cleanliness, amenities
Rooms, service , food, buffet, app
Stayed 7 nights in Dec 2025
Verified review

2/10 Terrible

Esteban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff good, room horrible had a leak that never got fixed caused my girlfriend to fall
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Yariel Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Plenty of staff cleaning and maintaining the property. Room was clean at arrival and cleaned daily during stay. Pool, water park, dinners, restaurants and theater were in great shape and cleaned every time a guest left the premises. Housekeeping, guest service, pool, water park, beach and dinning staff (dinner and restaurants) were respectful, helpful and friendly. They always tried to please us. Food was great (dinner and restaurants). We loved the beach and the water park. Juan De La Rosa from guest services was extremely helpful, welcoming and took great care of us. We were treated as family by him and his staff. The experience was amazing and I recommend this hotel without reserves.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, very clean, staff was Amazing
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Gary Van

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
No one was willing to help.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

alma rosa

Disliked: Staff & service
First night while showering a roach fell on my friends hair and another crawling up her leg! The food was awful and most of the staff not friendly or happy at all! Been traveling to Punta Cana since 1999 and have always brag about the people making everything worthwhile with their smiles and willingness all the time, first time I have been on a resort that most of the employees don’t seem to be happy to be there!! The resort came highly recommended by a family member who stayed a little bit over 2 years ago, I don’t know what happened ever since, never again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Chantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at the buffet could be better. Our butler Kelvin is truly an amazing person!! I misplaced my cell phone and he was able to track it down for me, he booked dinner reservations and excursions for us. He is sooo wonderful!! Highly recommend him and the resort !!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
We had a great time, the staff was very helpful in making our stay aweome. Everyone from Juan at check in making sure everyone went smooth and stress free to Jancey taking checking in to make sure we had everything we needed on a daily basis and Hugo at the pool bar keeping my drinks full. I highly recommend going to DR and staying at the Royalton Punta Cana.
Stayed 7 nights in Jan 2026