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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

7 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$344
includes taxes & fees
1 June - 2 June

Explore the area

View map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪4 min walk‬
  • Place, Sirenis Aquagames Water Park
    ‪11 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room

The Mansion

  • Garden view
  • 99 sq m
  • 1 bedroom
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.8 out of 10
Good
(108 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

8.8 out of 10
Excellent
(21 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 18.4 km (11.4 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, gym and lazy river. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • beach near Uvero Alto - 4 min walk - 0.4 km
  • Sirenis Aquagames Water Park - 11 min drive - 4.5 km
  • Macao Beach - 14 min drive - 10.2 km
  • Bavaro Beach - 43 min drive - 32.7 km
  • Punta Cana Beach - 49 min drive - 53.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Showtime Bar - ‬16 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Coco Cafe - ‬18 min walk
  • ‪Faire - ‬5 min drive
  • ‪The Reef - ‬17 min walk

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and a terrace are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, 2,283 reviews
The price is AU$522
includes taxes & fees
19 May - 20 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 1 June 2026 start from AU$344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Bavaro Beach (25.1 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 107 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aurea, WOODBRIDGE

Travelled with partner
Liked: Cleanliness, amenities
We booked a Diamond Club level room for a very special birthday vacation and our Butler, Johnny made sure the experience was exceptional! We were treated like royalty from the time we booked through expedia to the end of our trip! Our other butler, Billy was equally amazing covering when Johnny was off. All of the staff, from the bellman, Wilkins, to the Chef Montero, were absolutely amazing! Our bar tenders, Ruth, Luz and Brandalisy in Diamond and Christian as the club were the best! Mariela and Freilin pool side waitors and the wait staff at the restaurants, Jonathan, Joselo, Fermin, Diana and a few others I cannot remember at the moment made every meal special for us! Let me not forget the amazing Spa staff that did an amazing job on my braids!! This was one of the best experiences we've had in a while and we are regular travelers! Thank you Royalton Chic!
Stayed 2 nights in Jan 2026

10/10 Excellent

Aurea, WOODBRIDGE

Travelled with partner
Liked: Cleanliness, amenities
We were treated like royalty from the time we booked through expedia to the end of our trip! Special thanks to our butlers Johnny and Billy for making sure our experience was amazing every step of the way! Special thanks to Jilbert, Ceasar, Chef Montero, Jonathan, Ruth and Yleana for their dedicated attention to making us feel like royalty! Overall a fantastic experience!
Stayed 5 nights in Jan 2026

8/10 Good

Sylvain, Richelieu

Stayed 7 nights in Jan 2026

8/10 Good

Mariam

Stayed 5 nights in Dec 2025

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, stuff was friendly and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Had such a great time I would definitely recommend coming here I can’t wait to come back again !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Raein

Stayed 7 nights in Dec 2025

10/10 Excellent

Charles, Orangeburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was wonderful. Johnny Solano was the most amazing host. He made our stay absolutely great. They have 4 pickle ball courts. He got us the equipment to use when everyone else, didn't have a clue as to what we were wanting to play. Not surprising being in another country where it is not a well known sport. Johnny also scheduled all our reservations for the restaurants and helped with the bell hop for our luggage to be picked up from the room to the lobby for our return trip home. The hotel didn't really explain the difference between a standard stay and paying for the Diamond club stay. I only caught the pool side cabana on the website. Which was to be reserved and additional charge and that didn't seem worth the cost and after being there I felt I made the right choice. Pool had plenty of lounges and so did the beach. All an all wonderful place to stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged
Stayed 5 nights in Jan 2026

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service I have experienced
Stayed 1 night in Jan 2026

8/10 Good

SUZANNE

Travelled with partner
Liked: Cleanliness, amenities
I stayed at Royalton Chic Punta Cana from Dec 25–Jan 4 with my partner, and overall we had a fun, easygoing stay with a few quirks along the way. The resort leans a bit more tired chic than full glam these days, but the service really helped balance things out. Johnny, our butler and highlight of the trip, handled everything from restaurant bookings to sourcing medication with calm, friendly efficiency. Staff across the resort were upbeat, helpful, and kept our room spotless — complete with adorable towel art that honestly had more personality than I did before my morning coffee. The vibe was relaxed and never too wild. Evening entertainment was fun, and daytime activities (especially the foam parties) were great to watch from a safe, dry distance. The buffet had tons of variety, and the spa was a standout — our couples retreat with champagne, exfoliation, massage, and facial was pure bliss. Of course, a few quirks: the resort is showing its age, upselling was constant, and our room had some “character” — a dead landline, inconsistent hot water, a broken TV (quickly replaced), and no outlet on one side of the bed, which led to a very creative extension‑cord solution. The hot tubs at both the pool and spa were out of service, and shade/loungers were limited at peak times. Overall, a good stay with great service and a chilled vibe — just expect a mix of comfort with a few quirks along the way.
Stayed 10 nights in Dec 2025

10/10 Excellent

Adam

Stayed 7 nights in Jan 2026

4/10 Poor

Abigail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had a lot of issues, including our shower head almost falling off and flooding our bathroom. We also didn't have a safety latch on our door so one afternoon two different staff members just walked into our room while we were inside sleeping which was very off putting. The buffet was ok. There was a lot of options but everything that was supposed to be warm/hot was cold. The restaurants were nice and I did like their food more but I did notice that the later your reservation was, the slower the service. Also, a lot of the restaurants were out of food which shouldn't happen considering they aren't that busy. Also, it was extremely hard to get a reservation through the app. We ended up doing them all at once through the conceriege but that isn't given as an option at check in. The people/workers were very nice. The spa was also incredible. If the whole resort was more like the spa then it would be an amazing place to stay. Also, i felt like I was constantly getting random phone calls to my hotel room which was odd since we never requested anything. Also, when we first got into our room it was very obvious that it was not ready for people. We only had two towels, the floor in the whole room was grimy, and our bathroom wasn't stocked with any soaps or anything that you get. This resort is okay, but there is a lack of attention to detail. I had a good time considering all of these things, but I won't be returning and I won't be recommending this place.
Stayed 6 nights in Jan 2026

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from 6 nights there and had a wonderful time! The staff was incredible, and our butler, Johnny, made our stay so easy with getting us reservations every night! We stayed in 8315, and I would definitely recommend that room for the ocean views!
Stayed 6 nights in Jan 2026

6/10 Okay

Biokaris

Travelled with partner
Disliked: Property conditions & facilities
I first stayed at CHIC in march 2025 and loved it, that’s why I came back. But this time around, very disappointed! A lot of the staff seems new, needs training. The hotel needs maintenance; had to change room due to really bad smell in the bathroom. Food at restaurants came out cold, and at the Steakhouse, you have to pay for the best steaks, even though we were part of the Diamond Club. Do Not do Diamond, not worth it! Great service provided by Olvin and Greicy, they go above and beyond to get you what you need.
Stayed 3 nights in Jan 2026

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
The resort staff was friendly and nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, amenities
Clean room, clean bathroom, shower and staff super nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

RODOLFO ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the service of a personal concierge. The guy that was attended as his name is Johnny was involved and beyond to help me with my reservations and answer all questions that I have about my stay.
Stayed 3 nights in Jan 2026

4/10 Poor

Evan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very outdated, public area washrooms were not in working conditions, the showers on beach area exist were not working, guests were stepping in pools to wash the sand off. The pool filled with sand. The a-la-carte restaurant had poor service and the food wasn’t even close to taste of the menu. For example: at Indian restaurant was serving rissotto ! That was basically thick as rice pudding. Very sad! By pool area, i was literally chasing down some service for pool side bar service . I spent my holiday walking to get my own drinks. Considering I paid premium price for Christmas holidays, and considering its an adult’s only, it was mediocre! I absolutely do no recommend this Royalton Chic to anyone. It’s a waste of money. I spent $11,000 for 3 adults, 5 day stay. And was very disappointing hotel. Even I had concierge personal service throughout my stay. My concierge name was Johnny Solano, and did a good job in booking my dinner and spa reservations, and brought me a hot water kettle for my night tea time. Thank you Johnny for your services and care. But Royalton Chic hotel was not an organized or good service hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greggory, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options, fun pool area, great beaches and an all around safe feeling with this resort. I'd like to say Franciso was the hardest work guy I saw there!! He helped me with a Cabana and that was a great day in the cabana!! "Muchas Gracias " Francisco!!! Now Johnny was next level amazing, I couldn't have asked for a better Expedia Ambassador, he made our stay amazing and was super helpful!! I give Johnny 100/10, he exceeded all expectations!! Muchas Gracias Johnny!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Greggory, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, amazing food, friendly staff, clean and safe. Rey who was part of the entertainment was a lot of fun and gave his everything every night!! The Expedia Ambassador Johnny was amazing!! he was super helpful and made my everyday a good one. With getting dinner reservations, to asking how our day was and keeping in touch to make sure we where having fun. I give Johnny 100/10...he made our vacation that much better..."Muchas Gracias" Johnny!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Greggory, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there we met Johnny, who was our Expedia ambassador, he showed us our room and gave us a quick run down of the resort. Daily Johnny would check up on us and make sure we had dinner reservations every night. Johnny made sure we had lots to do and was always making himself available when we needed something. Johnny even made sure we had sandwiches for the trip home as we had to be at the airport at 3:30am. Johnny made our vacation that much more memorable. I give Johnny 100/10 he was just that great!! Again Thanks Johnny!!!
Stayed 1 night in Jan 2026

2/10 Terrible

jessica

Disliked: Cleanliness, staff & service, amenities
The room was old and needed obvious repairs the furniture was old and worn out. The food was terrible! And the staff at the steakhouse were awful! As someone who lives in punta Cana and frequently goes to different resorts in the area this is not one I would recommend or go to ever again! Save your money! I wish I would have listened to all the bad reviews but I guess I learned the hard way!
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our butler Omar was amazing, as well at the bar manager Daniel Montero. They went above and beyond to make our stay something we will always remember. The New Year's Eve party was a blast and our special dinner for the evening was perfection.
Stayed 2 nights in Dec 2025