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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

7 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Lobby
7 restaurants, breakfast, lunch, dinner served; international cuisine
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$556
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪10 min drive‬
  • Place, Macao Beach
    ‪16 min drive‬
  • Place, Cana Bay Golf Club
    ‪25 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪63 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room

The Mansion

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • Garden view
  • 99 sq m
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.6 out of 10
Good
(95 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Garden view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Ocean view
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 34.3 km (21.3 mi) from Bavaro Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, gym and lazy river. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 10 min drive - 4.2 km
  • Macao Beach - 16 min drive - 9.9 km
  • Cana Bay Golf Club - 25 min drive - 17.4 km
  • Punta Blanca Golf Course - 27 min drive - 19.6 km
  • Arena Gorda Beach - 30 min drive - 21.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Carnival - ‬19 min walk
  • ‪Coco Cafe - ‬18 min walk
  • ‪C/X Culinary Experience - ‬1 min walk
  • ‪The Reef - ‬17 min walk
  • ‪Showtime Bar - ‬16 min walk

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Adults-only beachfront property with 4 outdoor pools
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and a terrace are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 2 Mar 2026 start from AU$556.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Bavaro Beach (25.1 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

stephen lee

Liked: Staff & service
The staff were excellent
Stayed 7 nights in Oct 2025

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room suck had problems from day 1 we arrive. Only thing that was ok was certain staff which was Johnny in concierge. Vincte in buffet. Rafael at the bar.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time in DR

The resort was great and the service was awesome, except for the excursion man who stole are money and we could get it back , so they only gave only half of it back which was sad that he had to steal from Americans to make his self feel he did something. But overall the place was beautiful , and my butler Johnny became my friend and not a stranger.
Stayed 4 nights in Oct 2025

8/10 Good

Aleksandra, jackson

Travelled with partner
Liked: Cleanliness, staff & service
We celebrated our anniversary spend 6 nights at the resort we had diamond club upgrade and it was so worth it our Butler Johnny was very attentive he make sure our needs were met made all dinner reservations daily,room was cleaned every day beach fantastic staff very friendly and attentive our room had VIP Expedia tag on when we arrived and was decorated with flowers our trip was great
Stayed 6 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely stellar during our stay at the Royalton Chic. Be it the bartenders, the waiters at restaurants or the various other staff, all were very helpful and attentive and led to a fantastic trip. In particular, our Expedia representative at the Royalton Chic, named Deivid, could not get enough praise for myself or the bachelor party group of 11. From the very moment we checked-in he was very helpful in helping us with a very detailed and well guided tour. For the rest of the stay, he was constantly checking in on us, reaching out to us, and always make sure that all of the wishes and needs of our group were satisfied. Deivid was absolutely fantastic and personable and a large reason why our bachelor party group of 11 had an absolutely stellar time for the duration of our stay. I could not give him enough praise, and he deserves all the recognition in the world for the stellar job he is doing.
Stayed 4 nights in Oct 2025

4/10 Poor

Yeizaira

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the room wasn't up to what they show online . room sink , the resort is good won't be back ever
Stayed 4 nights in Oct 2025

10/10 Excellent

Alitia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 4 nights in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely helpful , and the rooms are great. Activities are hit or miss but the bars are always a good time due to the friendly and entertaining staff.
Stayed 4 nights in Sep 2025

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many resorts and this one came in with the worst service. The staff were rude unhelpful. It was hard to get water in our room. There was days when we would go without water for almost 24 hours and no matter who we talk to they made it difficult. The food was horrible. The only thing nice was that the rooms are high-end by the same token there is rooms that are high-end in resorts that have good service and everything.
Stayed 4 nights in Oct 2025

6/10 Okay

AL, Monroe Falls

Travelled with family
Liked: Staff & service
Disliked: Amenities
Rooms need upgrades.
Stayed 7 nights in Oct 2025

4/10 Poor

Rentoria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room water was running out of hot water, could not take a hot shower for 2 days, remote wasn’t working upon arrival, couldn’t find anything to eat around 5:00, the dining room times and restaurant times were not convenient, the Italian restaurant was nasty, food came out cold, noodles were not done/hard, pool bar was running out of liquor and closing early. However, Johnny, our butler was great! I loved how he checked in on us 24/7. Made sure that we were good, and safe throughout our entire stay. Anytime we needed him, he was there. Cesar took good care of us as well. He was great! Thanks
Stayed 3 nights in Oct 2025

8/10 Good

Erica, Milwaukee

Stayed 3 nights in Oct 2025

10/10 Excellent

johnnie

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely pleasant. Food was great. Property was very clean
Stayed 5 nights in Oct 2025

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel. Recommended.
Stayed 3 nights in Oct 2025

4/10 Poor

Tina

Liked: Cleanliness
Ive been here several times and this experience was the worse diamond club didn’t give me diamond club too expensive not to be how it’s supposed to be was not happy however Samual was the best and did whatever to make it right for us
Stayed 3 nights in Oct 2025

6/10 Okay

Bun

Travelled with group
Disliked: Property conditions & facilities
Property needs repairs and better maintenance. Food was absolutely terrible. Service was good and staff was polite. The spa was the best part.
Stayed 2 nights in Oct 2025

2/10 Terrible

Shantia

Travelled with family
Disliked: Cleanliness, amenities
NO ELEVATORS! The beds are hard, the sheets & pillow cases seem were dingy & have spots. The towels w dingy too. Before we arrived I had emailed ahead & also thought I booked a room with 2 queen beds. Somehow they received a email requesting 1 king bed. My cousin & I traveled together so I definitely did book a room with 2 beds. Also I also I had asked in the same email in which I did received a response that we were both celebrating birthdays could they do anything special they did nothing. When i showed them the email with their responding email, they were nonchalant, but they did finally get us the 2 beds in a room on the 3rd floor & they do not have elevators, after more then an hour the first day. On Thursday it rained all day we asked for umbrellas because we were stuck in the spa area no one ever came to bring them, the lady in the spa reception area was rude. We asked for a towel to put over our heads, because that all we could get from the concierge in our building to get to the spa which the area floods around the resort, so if you are on the first floor you are guaranteed to get water coming in if it rains all day which it did on thursday. On Friday morning we woke up on the 3rd floor, to an ant infestation & when my cousin went to tell them about it, they were very nonchalant, we told several people that we needed to have our room sprayed, our clothes put in a hot dryer on high heat, the ants had gotten n2 the suitcases that were on the table. It got done hrs ltr.
Stayed 3 nights in Sep 2025

6/10 Okay

Jossian

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, food was good
Stayed 3 nights in Sep 2025

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff.
Stayed 4 nights in Sep 2025

6/10 Okay

asher, THE VALLEY ANGUILLA

Liked: Property conditions & facilities
Average
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only pool could have used a cleaning. Very little night life. The beach was very rough. The room was decent.
Stayed 6 nights in Jul 2024

6/10 Okay

Juan Carlos

Stayed 3 nights in Sep 2025