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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

7 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • All-inclusive
The current price is AU$492
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪10 min drive‬
  • Place, Macao Beach
    ‪15 min drive‬
  • Place, Cana Bay Golf Club
    ‪24 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪59 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room

The Mansion

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 99 sq m
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.6 out of 10
Good
(92 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 51 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll be 8.7 km (5.4 mi) from Macao Beach and 18.4 km (11.4 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with hydrotherapy and mani/pedis. The buffet restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site nightclub, gym and lazy river. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Uvero Alto property, attractions include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 10 min drive - 4.2 km
  • Macao Beach - 15 min drive - 9.9 km
  • Cana Bay Golf Club - 24 min drive - 16.7 km
  • Punta Blanca Golf Course - 25 min drive - 18.6 km
  • Arena Gorda Beach - 27 min drive - 20.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 35 min drive

Restaurants

  • ‪Carnival - ‬19 min walk
  • ‪Coco Cafe - ‬18 min walk
  • ‪The Reef - ‬17 min walk
  • ‪C/X Culinary Experience - ‬1 min walk
  • ‪Faire - ‬5 min drive

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Adults-only beachfront property with 4 outdoor pools
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and a terrace are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

  • 320 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2014
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on 13 Dec 2025 start from AU$492.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest beach to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Bavaro Beach (25.1 km).

Is there a spa on site at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a pool?

Yep, and guests recommend it! Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a romantic place to stay?

Al fresco dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only family-friendly?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an adults-only property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, pets are not allowed.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zevlin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Carlos Rafael

Stayed 3 nights in Aug 2025

6/10 Okay

Tyler

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ll start with, you get what you pay for. Room is super outdated and has a smell (which is expected since it’s near water, however, SPRAY!). You definitely can tell they don’t have enough people working here because you saw the same people every single day working from morning to nigh (God bless them). Also, get someone to attend the pools with a pool rake, daily! So much nastiness in the pools for it to not be that many people on the property.
Stayed 3 nights in Sep 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Request Marie for your Butler

The property was clean, including rooms. Staff were friendly. Request Marie for your Butler she was the awesome. I loved the foam party. They can do better on the food, Indian restaurant was the good. Definitely upgrade for premium liquor.
Stayed 4 nights in Sep 2025

4/10 Poor

Levon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was a high point to the resort, great pools, diamond club worth it it comes with a 24h butler, at this time of year sept, some sea weed on the beach but they are really good at cleaning it, drinks were great, look for Manuel at the taboo bar he is a mastermind. Servers were amazing and the foam party was so fun! 10/10 will go again
Stayed 5 nights in Sep 2025

4/10 Poor

Woodline

Travelled with partner
Disliked: Staff & service
You guys need to work on customer service I shouldn’t have to call several times and still not get what I need. Food wasn’t that good but the best thing was the spa out of everything. In conclusion I wouldn’t really recommend this resort 5.5.
Stayed 4 nights in Sep 2025

2/10 Terrible

Khiara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We loved Johnny! He was a great help the entire time! Very helpful with dinner reservations and keeping us up to date on activities. Now the resort itself I would not recommend. Nothing is opened as promised & they constantly run out of food. The room service served us fish sticks instead of chicken tenders because they ran out and did not even have the decency to ask if anyone was allergic. The food overall is 0/10 for this resort. Nothing is nearby & the beach is filled with seaweed. Another thing, during the day there is nothing going on for resort. & the night life if not all that either. HIGHLY DO NOT RECOMMEND.
Stayed 5 nights in Aug 2025

4/10 Poor

Kendrick

Travelled with family
Disliked: Amenities
I recently stayed at this resort and would rate it around a 3. While the property itself had potential, several aspects were disappointing. The entertainment was not enjoyable, and the food quality left a lot to be desired. My room had an unpleasant smell, and many of the common spaces lacked air conditioning, which made it uncomfortable at times. On a positive note, Michael and Jose, the bartender, stood out with their excellent service, they were the highlight of my stay. Unfortunately, aside from their efforts, the overall experience did not meet my expectations.
Stayed 4 nights in Aug 2025

6/10 Okay

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The food was subpar for such a pretty environment. It was a challenge to get reservations for dinner, which took away from a good experience. The staff was very friendly and courteous. Kelvin was an awesome concierge who took great care of us. My room was cute but smelled of paint thinner during my stay. The issue was resolved but did not leave a great impression. The front desk never answered the phone and I had to make requests via the app. Housekeeping was wonderful. She left pretty towel art everyday with beautiful flowers. The bars by the pool closed very early for an adults only resort. The drinks at each bar were not consistent and I ended up wasting it because of the watery taste sometimes. The young lady at the Spice Bar made the best drinks with a beautiful smile each and every night. The excessive seaweed on the beach was never cleared so you could not enjoy walking on sand. I walked over to the resort next door so that I could walk on the beach because they cleared it every day for their guests.
Stayed 4 nights in Aug 2025

8/10 Good

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always friendly and professional, the food was decent, and the shows were entertaining. However, the beach was closed and there was nothing done to manage the seaweed. It would have been nice if they invested in a net or barrier to keep their portion of the beach clean for swimming and beach activities.
Stayed 5 nights in Aug 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and accommodating. Definitely worth staying again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Carlos

Stayed 2 nights in Aug 2025

8/10 Good

Aniyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Sierra

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

I would not recommend you stay here!

Do not stay here! It does not represent the Marriott brand. They try to sell you timeshares. Someone is constantly stopping you to purchase something! And, if your purchase says you will get credits, it's a joke. I contacted them ahead of my arrival and at check in to get information on what the credits could be used for, they would not provide the information until the following day after I checked in, and it was a coupon book. After I was told I could use it, it wasn't accepted, but they gave it to me. The hotel is outdated. The only good and positive aspects of this resort are the spa, which costs an additional fee and is located towards the back of the property. I would not recommend this place to anyone. And, the Butler service is not what you expect either. You can contact the first desk to get the same service. Check-in was also problematic, so please have your documentation. And, yes, I voiced all my concerns and dput them in writing but nothing was done!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maurice O Williams

Liked: Amenities
The staff was amazing! The resort was really clean. The room was really pretty big with great views.
Stayed 3 nights in Aug 2025

2/10 Terrible

Latanya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler was terrible. The person who did the tour was terrible room services was terrible in my room had bugs really bad.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 4 nights in Aug 2025

4/10 Poor

Karrenton Danielle

Travelled with family
Disliked: Property conditions & facilities
While at the property, the fire alarm kept going off. A couple of times in the wee hours of the night and during the day. Once the staff know that you don't want to sit through a time share meeting, they start to treat you different and stop being helpful. Food was the same at the buffet daily. The thread wrist band they give you once you check in that is your room key started irritating my skin and they didn't have another option for a wrist band. I had to put the key piece around a necklace so I can still have access to my room.
Stayed 4 nights in Aug 2025

6/10 Okay

Lindy

Disliked: Staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

Lia Nyree

Disliked: Cleanliness, staff & service
I did not enjoy my stay at Royalton Chic Punta Cana and would not recommend it. Our room smelled like mold the entire trip, even after cleaning. We paid for the Diamond Club upgrade, but service was terrible—our “butler” never checked on us and the premium liquor was clearly watered down. Drinks and juices tasted fake. The food was the worst part: nothing was fresh, meals were always lukewarm, and my friend got food poisoning by day two. I lived off cheeseburgers because they were the only thing edible. The sushi restaurant was closed (probably for the best), the steakhouse served the cheapest cuts with no seasoning, and the Diamond Club beach grill was a shack with items never available. It’s advertised as variety, but you eat the same things daily. The beach was unusable, completely covered in seaweed, and three of our five days were rainy and cloudy. Not their fault, but with no activities, the resort felt boring and trapped. The power went out in our room twice too. Overall, despite paying for Diamond Club, this felt like a complete scam. Dirty rooms, bad food, watered-down drinks, no beach, no service, and nothing to do made this the worst trip I’ve taken. I honestly could not wait to get back to the States—this was the first vacation where I wanted to go home before it was even over.
One chair was broken they all were run down/rusted
Stayed 5 nights in Aug 2025

6/10 Okay

Emoney

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Andrea

Travelled with partner
Liked: Amenities
We liked the attention we received from our Butler service. Thank you Johnny!
Stayed 6 nights in Aug 2025