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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with outdoor pool

Where to?

Dates

September 2025

October 2025

Outdoor pool, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Hot tub
All-inclusive
Room service

includes taxes & fees

28 Sept - 29 Sept

Explore the area

Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Punta Blanca Golf Course
‪11 min walk‬
Arena Gorda Beach
‪14 min walk‬
Iberostar Golf Course
‪6 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪27 min drive‬

Room options

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

2 bedrooms

294 sq m
2 bedrooms
Ocean view
Sleeps 6
2 Queen Beds and 1 King Bed

Luxury Presidential One Bedroom Suite

Very good

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

115 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

3 bedrooms

350 sq m
3 bedrooms
Ocean view
Sleeps 10
1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

406 sq m
Ocean view
Sleeps 12
2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

Luxury Family Suite

Very good

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

63 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Excellent

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Ocean view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

406 sq m
Ocean view
Sleeps 12
4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

Luxury Junior Suite

Excellent

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

Exceptional

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

Very good

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

Wonderful

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View Diamond Club

Exceptional

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

63 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite

Exceptional

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

171 sq m
Resort view
Sleeps 8
1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

115 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Very good

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

56 sq m
Ocean view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

350 sq m
Ocean view
Sleeps 10
1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Exceptional

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

294 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom Suite Diamond Club

Highlights

Garden

Balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

171 sq m
Resort view
Sleeps 8
1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino. You'll be 1.5 km (0.9 mi) from Arena Gorda Beach and 2.5 km (1.6 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 11 restaurants, 9 bars/lounges and a full-service spa. .A relaxing visit to The Royal Spa can include deep-tissue massages, hot stone massages and facials along with access to the sauna and hot tub. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site water park and outdoor swimming pool. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

Punta Blanca Golf Course - 11 min walk - 0.9 km
Arena Gorda Beach - 14 min walk - 1.2 km
Cana Bay Golf Club - 6 min drive - 2.1 km
Iberostar Golf Course - 6 min drive - 3.1 km
Macao Beach - 15 min drive - 14.3 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

‪Las Olas - ‬10 min drive
‪Mikado - ‬7 min drive
‪Selections Buffet - ‬17 min walk
‪Maiko - ‬7 min drive
‪Rodeo Grill Restaurant - ‬17 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with outdoor pool

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino such as a water park (surcharge) and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

730 guestrooms or units

4 levels

9 buildings

11 dining venues

9 bars or lounges

Built in 2017

Buffet breakfast (free)

Casino

Manager's reception (free)

Deli

Kid's club (free)

Cabanas on the beach (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

No smoking on site

Coffee shop

Bar by the pool

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
11 restaurants
9 bars/lounges
A coffee shop/cafe
A poolside bar
Free daily manager's reception
Snack bar/deli

Things to do

3 gaming tables
5 slot machines
Beach yoga
Billiards/pool table
Casino (452 square foot of space)
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Lazy river
Outdoor pool
Parasailing
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Snorkelling
Volleyball
Water park

Family friendly

Children's games
Children's pool
Free children's club
Grocery/convenience store
In-room cot
Laundry facilities
Lazy river
Outdoor pool
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Low-height electrical sockets in bathroom
No lift
Wheelchair accessible (may have limitations)

4 floors
9 buildings
Banquet hall
Built in 2017
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Free toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Desk
Individual decor
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana

Royalton Bavaro Resort All Inclusive

Royalton Bavaro All Inclusive

Royalton Bavaro Resort & Spa - All Inclusive Punta Cana

Royalton Bavaro Resort Spa All Inclusive

Royalton Bavaro All Inclusive Punta Cana

Royalton Bavaro All Inclusive

Royalton Bavaro Resort Spa All Inclusive

Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on 28 Sept 2025 start from AU$340.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a short 18-minute walk from Arena Gorda Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests love it! Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Yep, free buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, they've got a poolside bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, pets are not allowed.

Is there a golf course on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Meghan

Travelled with family

11 June 2025

Liked: Amenities, property conditions & facilities

At an all inclusive resort, I don’t expect to tip for every little thing. This was disappointing. I also felt that the top Diamond Club guests were given priorities on chairs, reservations, etc. the average person coming to the resort is at a serious disadvantage.

Stayed 5 nights in Jun 2025

8/10 Good

Tiffany

Travelled with family

10 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was great. I loved the shows and the amenities. The lazy river was fantastic. The food offerings were limited, also dealing with restaurant reservations.the room was large and spacious. Our room was missing hot water. The staff were all friendly and kind. Otherwise the hotel was beautiful. Check in is slow and tedious. I would stay here again despite these hiccups.

Stayed 4 nights in May 2025

2/10 Terrible

Lismary Elizabet Alvarez

10 June 2025

Stayed 8 nights in May 2025

2/10 Terrible

Nuris Elena Tamayo

Travelled with family

10 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please read this review and save yourself from unneccessary stress and a bad moment. I know there a lot of good reviews as well as bad reviews. My family and I came to this resort because I saw good reviews despite there being bad reviews because ofcourse we know that not everyone will be happy with things. BUT please listen to me & save your money & time. Upon arrival we were greeted in the lobby with a “ welcome to royalton, this bracelet is your key to everything, if you lose it you have to pay $150 per bracelet also please leave a $200 deposit”. I have never in the 10+ years that my family and I have been coming here to punta cana to other resorts. This has been hands down the WORST resort i have ever been to. To top it off, the pools is what tipped me otf edge. They are filthy since day one, we thought ok they will fix it tomorrow, nope. Next day even dirtier, we went and complained along with a lot of the other people staying at the resort, they said it would be fixed. Woke up the next day and even filthier. The dirtiest looking water in the world. I have attached pictures for your review. In the both big pools, there was maybe 4-10 people inside because everyone else was disgusted with how dirty the water is. There is ever green algae looking things and grease in the surface of the water. Going to the pool is the highlight of our day and we cant even get in the pools. Nobody seems to care. And they said theyre working in it but nope everything is still dirtier.

Stayed 4 nights in Jun 2025

8/10 Good

Minerva

Travelled with family, Travelled with family and small children, Travelled with partner

10 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the lazy river. Service at the buffet was hit or miss not the best. Service was better at the a-la- carte restaurant

Stayed 7 nights in May 2025

10/10 Excellent

Paul

Travelled with family

10 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

I like the zen restaurant and the martini bar adoni is the best he was my concierge

Stayed 3 nights in Jun 2025

10/10 Excellent

Kalie Anay

Travelled with family

10 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Adoni made our experience at Royalton Bavaro absolutely unforgettable! From the moment we arrived, he went above and beyond to ensure we felt welcomed, relaxed, and well taken care of. His attention to detail, friendly energy, and genuine care for guests truly set him apart. Whether it was helping us with dinner reservations, giving great local recommendations, or just checking in to see if we needed anything, Adoni made our trip feel seamless and extra special. Royalton Bavaro is lucky to have him—we can’t wait to come back and hope to see him again!

Stayed 3 nights in Jun 2025

8/10 Good

Oluwatosin Samuel

Travelled with family

9 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent 5 nights at the resort, and it is well-maintained. They clean the rooms every day. Dining options are limited though, we ran out of options by the 4th night. For sea sports/activities, there are many free activities included with the stay, but they will always try to sell something to you so be careful with that.

Stayed 5 nights in May 2025

2/10 Terrible

Jemal

Travelled with family

9 June 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The property was in poor condition half of the restaurants were closed when you call front desk never can get no one on the phone just don’t go there

Stayed 3 nights in Jun 2025

2/10 Terrible

Xiuna

Travelled with family

9 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Loss money in the my room , very poor service super terrible experiences 😂😂😂

Stayed 3 nights in Jun 2025

8/10 Good

Diana

8 June 2025

Stayed 2 nights in Jun 2025

2/10 Terrible

Prabesh

Travelled with partner

8 June 2025

Disliked: Cleanliness, amenities

Customer service sucked. Had to wait hours to get basic requests fulfilled. Even then, it wasn’t, made multiple phone calls to follow up on the requests. The food wasn’t as good. Hyped up alot of restaurants but couldn’t get reservations to any. Will not be coming back to this propert!

Stayed 5 nights in Jun 2025

4/10 Poor

Arnaldo Cruet

Travelled with family

8 June 2025

Disliked: Cleanliness, property conditions & facilities

Overall: This most definitely did not feel like a 5 star resort, especially for the price. Unlikely to return. Hope this is helpful to management/ others. The good: beach looks nice although it was overcome by sargassum firing our stay. Beautiful white sand. Kids liked the kids club a lot as well as play area, nightly shows were good. Nice landscaping. A handful on standouts in service slightly offset by lackadaisical service from others The bad: hotel looks good from far but is far from good. We were fairly disappointed given the amount of money we spent to come here. Walls in hallways in dire need of paint, missing room numbers, you'll need to dodge unattended room service leftovers in hallways since they pick them up maybe once a day, there's visible cracks in exterior walls facing away from main areas. Cockroaches (alive or dead) dasis. Pungent mold smell in room,visible mold stains, multiple hairs in bathroom, gum on ceiling, dust bunnies under bed, to name a few.... Buffet cleanliness was gross. Surprisingly weak options for kids. Restaurants in general were meh. Note that if you do not upgrade to pricey diamond club, you'll be stuck with very low quality offerings/ drinks. Mini bar not restocked daily. Resort felt either understaffed or with gaping holes in upkeep. Staff was mostly enthusiastic about you attending time share sales pitched than resolving your issues. Overall service was very inconsistent, fairly disappointing for a resort labeled as 5 stars.

Stayed 7 nights in May 2025

8/10 Good

Alza

7 June 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeuel, Port Coquitlam

Travelled with family, Travelled with family and small children, Travelled with partner

7 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From the staff, the food, the amenities everything was amazing. Planning my next trip there already. Diamond Club experience was everything and more.

Stayed 4 nights in Jun 2025

10/10 Excellent

Brian

7 June 2025

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Travelled with partner

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was friendly and food was good.

Stayed 5 nights in Jun 2025

8/10 Good

Duane

Travelled with partner

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Cons: Restaurants were near impossible to get reservations. Italian restaurant took 1:50 to get food & staff was very confused. Food quality was very poor. Coffee house needs to open earlier than 7:00. Lazy river should provide free tubes to use instead of requiring quests to purchase Pros: Entertainment & shows were good. Well manicured property. Pools were clean. Chairs were padded & comfortable with plenty available. Beach is nice but unfortunately we had lots of seaweed (not the resorts fault?

Stayed 4 nights in Jun 2025

8/10 Good

Eduarda

Travelled with family

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property with very clean grounds. Very friendly staff all around. I especially want to mention one of the staff members that truly touched me. GUILHERMINA was such an amazing server at the pool and beach. She was part of our family by the end of our stay.

Stayed 5 nights in May 2025

8/10 Good

Amanda

6 June 2025

Lived

Stayed 5 nights in May 2025

8/10 Good

Slavica

Travelled with family

5 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Food wasn’t the best. Long wait in restaurants

Stayed 6 nights in May 2025

6/10 Okay

Gustavo

Travelled with family

5 June 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Bien día el checkin in es una operación pésima más de una hora haciendo una fila , ya eran más de las 3 de la tarde y la habitación no estaba lista teníamos 4 habitaciones reservadas , los restaurantes 9 es una mentira no funcionan todos , solo funciona uno en cada horario las reservas que son a través de una aplicación no hay disponibilidad , luego d for a buscar nos asignaron una reservas, yo iba de cumpleaños se Lo dije a varias personas todos ohh si señores haremos algo especial pero nadie hace nada , conocí el royalton Cancún la atención es mucho Mejor

Stayed 4 nights in May 2025

8/10 Good

Susanna Antonette

5 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in May 2025

8/10 Good

Emir

Travelled with partner

4 June 2025

Liked: Amenities

Hotel was nice but not 4.5 stars. More like 3.5. Room we booked was not the room we received. We were told that there were no rooms available so we had to take what they had. We got to the room and it was dirty, hair on the floor, a lot of dust and empty bottles. There was a maintenance guy working on the tub and room smelled like sewage. They ended up brining a humidifier which helped but not something you would expect in a 4.5 stars resort. Next day we spent about 3 hours working in switching rooms which they helped us with. Most of the restaurants are close to the lobby so if you have an ocean view room be prepared to walk for 0.3 miles every time you want to eat something. Otherwise it was okay.

Stayed 4 nights in May 2025

6/10 Okay

Donita

4 June 2025

We just got back from a 8 night stay at the Royalton. I wasn’t impressed unfortunately. We traveled with a group of 4 families and had asked them months ago if we could all be in rooms that are next to each other or at least close. When we arrived we all were put in totally different buildings which made meeting up a lot more difficult. My husband, daughter and I got our room number and went to the room and it immediately smelled strongly of mold. I went to the front desk and asked for a room swap and they didnt do anything about it until the following evening. Luckily we had family staying at the resort that we could stay with

Stayed 8 nights in May 2025

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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

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