Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with outdoor pool

Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Banquet hall
Restaurant
9 bars/lounges, poolside bar
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$443
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Punta Blanca Golf Course
    ‪11 min walk‬
  • Place, Arena Gorda Beach
    ‪14 min walk‬
  • Place, Iberostar Golf Course
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
3 bedrooms
  • 350 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 294 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Luxury Presidential One Bedroom Suite

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 294 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 171 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

9.0 out of 10
Wonderful
(190 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View Diamond Club

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.8 out of 10
Excellent
(236 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Family Suite

8.4 out of 10
Very good
(100 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.8 out of 10
Excellent
(37 reviews)

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 406 sq m
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino. You'll be 1.5 km (0.9 mi) from Arena Gorda Beach and 2.5 km (1.6 mi) from Punta Blanca Golf Course. Highlights at this all-inclusive property include 11 restaurants, 9 bars/lounges and a full-service spa. .A relaxing visit to The Royal Spa can include deep-tissue massages, hot stone massages and facials along with access to the sauna and hot tub. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site water park and outdoor swimming pool. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 4.5-property class Bávaro property include Cocotal Golf and Country Club and Iberostar Golf Course.

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 0.9 km
  • Arena Gorda Beach - 14 min walk - 1.2 km
  • Cana Bay Golf Club - 6 min drive - 2.1 km
  • Iberostar Golf Course - 6 min drive - 3.1 km
  • Macao Beach - 15 min drive - 14.3 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 24 min drive

Restaurants

  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Bahia Principe Lobby Bar - ‬7 min drive
  • ‪Scoops - ‬4 min walk
  • ‪Maiko - ‬7 min drive
  • ‪Selections Buffet - ‬17 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Luxury property on the beach, with outdoor pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino such as a water park (surcharge) and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 730 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 5 slot machines
  • Beach yoga
  • Billiards/pool table
  • Casino (452 square foot of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Water park

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 9 buildings
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts) guidelines.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on 2 Nov 2025 start from AU$443.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has a free self car park and free valet parking.

Are there any beaches close to Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a short 18-minute walk from Arena Gorda Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yep, and guests love it! Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino a romantic place to stay?

1 hot tub and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino.

Is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is a hit with families.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino serve breakfast?

Yep, free buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Yep, they've got a poolside bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

No, pets are not allowed.

Is there a golf course on site at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

There isn't one on site, but Cana Bay Golf Club is a short 17-minute walk away.

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1201 out of 2319 reviews
Rating 8 - Good. 449 out of 2319 reviews
Rating 6 - Okay. 300 out of 2319 reviews
Rating 4 - Poor. 144 out of 2319 reviews
Rating 2 - Terrible. 225 out of 2319 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Juana barrueta

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
To many guest for staff poor service. Property was nice and clean
Stayed 4 nights in Jul 2025

10/10 Excellent

andrea

Travelled with group
Liked: Amenities
Adoni was great and helpful!
Stayed 5 nights in Jul 2025

8/10 Good

Brittnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Not a lot of food options if you have certain requirements. Room lost AC and another room had bed bugs. Staff was extremely nice and welcoming.
Stayed 4 nights in Jul 2025

6/10 Okay

Ruth

Travelled with family
Disliked: Cleanliness, amenities
Room cleanliness.
Stayed 7 nights in Jul 2025

8/10 Good

Zak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend Diamond Club. Pedro was GREAT!
Stayed 4 nights in Jul 2025

6/10 Okay

Shala

Liked: Staff & service
The Expedia staff was great at assisting with dinner reservations and any other questions
Stayed 3 nights in Jul 2025

10/10 Excellent

Oziel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoni since we arrived and even before made sure our experience here at Royalton was at is best . From we we arrived he made our dinner reservations and until the last day of we left . Never been to a resort where anyone did this but Aldoni made sure every day we were great - ! Definitely recommend this resort and ask for Aldoni next time you come here.
Stayed 5 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Veronique

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I went there for my birthday celebration alongside my family. It took 1hour for us to get checked in. Once checked in our rooms were dirty. I’m talking about dirty sheets, visibly dirty pillow cases, dirty bed skirts, the fridge has yellow residue inside of it, the room had bugs crawling on the floor and it was mosquito infested, the towels were smelly/old looking. It took them 24 hours to change our rooms to something better. They did not want to compensate us for the inconvenience. I made a conscious decision to not let that rough start ruin my birthday vacation. I was so disappointed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. It was such a beautiful place with an excellent staff!
Stayed 4 nights in Jul 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Adriani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was ok but the service and facility were great. Adonis and Pablito took great care of us and making sure we had dinner plans every night
Stayed 3 nights in Jul 2025

4/10 Poor

Nataliesha

De 4 habitaciones que tuvimos, hubo problemas con el agua en 3. Se iba la luz. El aire acondicionado de una de las habitaciones no funcionó, tuvieron que cambiarnos a otra habitación. No se podía hacer reservaciones para los restaurantes. casi todas las noches, comimos en buffet. Que está chévere, pero la idea de los restaurantes es poder ir a ellos. pero no vale nada, si siempre están llenos y no hay capacidad para hacer las reservaciones. Nos regalaron un Day Pass para el parque de agua en el otro Hotel nunca pudieron ponerse de acuerdo en qué era lo que teníamos que llevar para poder registrarnos en el otro hotel. Las piscinas estaban siempre sucias. Las cervezas de las barras de las piscinas. Sabían extrañas. Las cervezas estaban caliente en todas las barras del Hotel. Las habitaciones no estaban bien limpias, no recogían la basura del zafacon, no llenaban la nevera del cuarto con cerveza ni agua. Hemos estado en 12 a 15 hoteles en Punta Cana y en este nos aburrimos. No tienen entretenimiento adecuado. No lo recomiendo. Le falta mucho por mejorar

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs exceed my expectations.
Stayed 1 night in Jul 2025

2/10 Terrible

Bench Iris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was horrendous. We waited hours just to get our room. When we entered our room the AC was not working well. My daughter and I took a shower and the towels were so dirty there were stains in all of them. One towel looked like a rag for cleaning. After we finish taking a shower we had a big leak in the toilet side. They transferred us to another room the next day. However, the towels were still dirty with stains and then we found a cockroach near the cups. We also had to keep calling the guest services, about our restaurant reservations. My daughter used the bathtub and they ended calling us because it caused a leak in the room down below. The shower head was broken and not well maintained. This trip was supposed to be relaxing and it ended up being stressful.
Stayed 5 nights in Jul 2025

2/10 Terrible

Lisa

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

NAKITA

Travelled with family
Disliked: Staff & service, amenities
The check-in process was extremely inefficient, taking nearly two hours due to only one staff member at the desk and a non-functional pre-check-in option on the app. Upon arrival, our room lacked towels for the family and bed linens for our son. Despite calling multiple times, linens arrived after two hours, but towels were never delivered. The next morning, we experienced a power and water outage without any notice from the resort, causing further disruption. Even after water was restored around 11 AM, we still had no towels, despite repeated requests—including one made in person at 8 AM. When I escalated the matter at the concierge desk, I waited 20 minutes before speaking with the manager, Pedrito, who acknowledged the issues but did not resolve them. Instead, he introduced me to our assigned concierge, Estalin, who unprofessionally requested that I not leave a negative review about the previous evening to avoid his personal accountability. This experience was marked by poor communication, inadequate service, and unacceptable delays in basic guest accommodations. The only highlight of the visit was Eddy, our waiter in the sports bar and Hunter Steakhouse which made our last day at the resort pleasurable.
Stayed 4 nights in Jul 2025

2/10 Terrible

Claudio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hot ,no A/C in common areas includingrestaurants. Rooms needs TLC (11410) Food was not what we expected, under average. If you wan t to sweat go to this this place in summer.
Stayed 6 nights in Jul 2025

6/10 Okay

Lucila

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t very clean, the smell of mildew was present throughout our stay. The AC didn’t work when we first got there so I’m assuming this is why the mildew smell was present. I think the room needed a deep clean as handles and other surfaces had mold present.
Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel on the property exceed my expectations, specially Adonis who make my stay above expectations.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dianna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dirty rooms hallways
Stayed 5 nights in Jul 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Sacha

Travelled with family
Disliked: Cleanliness, staff & service
Piscina sucia, se fué la luz varias veces, se desactivaron las pulsera para entrar a la habitacion, no se consegia reserva para los restaurantes
Stayed 5 nights in Jul 2025

10/10 Excellent

Drishti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoni was very good. He helped plan anniversary surprise for my husband
Stayed 2 nights in Jul 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love that I have my own concierge person to help me with anything during my stay. Adoni was very helpful and helped me enjoy my stay.
Stayed 3 nights in Jul 2025