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Hotel Riu Palace Macao - Adults Only - All Inclusive

Where to?

Dates

April 2026

May 2026

2 outdoor pools, pool umbrellas, pool loungers

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa pool
Parking included
Free Wi-Fi

Explore the area

Playa Arena Gorda, Punta Cana, La Altagracia, 23000

Place, Splash Water Park
‪3 min walk‬
Place, Arena Gorda Beach
‪5 min walk‬
Place, Punta Blanca Golf Course
‪16 min walk‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪42 min drive‬

Room options

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (U)

Very good

52 sq m
Sleeps 2
1 King Bed

Junior Suite (L)

Exceptional

31 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

Excellent

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

30 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

30 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

30 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-US)

53 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite (C)

53 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Deluxe | C)

Exceptional

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

Good

31 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (C)

Excellent

30 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

31 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

Very good

31 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Suite (B2C-CA)

53 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Deluxe | B2C-CA)

30 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

30 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

1 bedroom
Sleeps 3
1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

Exceptional

40 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

40 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Sea View (Deluxe, Elite Club, L)

40 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

Exceptional

40 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Exceptional

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

40 sq m
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

40 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

40 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

Wonderful

40 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

40 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

40 sq m
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

40 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Room Premium

40 sq m
Sleeps 3

Double Room Premium

40 sq m
Sleeps 2

Suite Junior with Garden View

40 sq m
Sleeps 3

Room Premium with Sea View

40 sq m
Sleeps 2

Double Room Premium with Sea View

40 sq m
Sleeps 2

Suite, Ocean View (Elite Club (U))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

Exceptional

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Deluxe | Elite Club | E)

Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | E)

Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Sleeps 2
2 Double Beds OR 1 King Bed

Suite (E)

Sleeps 2
2 Double Beds OR 1 King Bed

Suite Junior

31 sq m
Sleeps 3

Room Superior

31 sq m
Sleeps 3

Suite

52 sq m
Sleeps 2

Junior Suite (Superior, U)

Very good

31 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hotel Riu Palace Macao - Adults Only - All Inclusive. Within steps you'll find Splash Water Park and Arena Gorda Beach within a 10-minute stroll. Highlights at this beachfront property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Renova Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, El Patio, is open for breakfast, lunch and dinner. With 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

Splash Water Park - 3 min walk - 0.3 km
Arena Gorda Beach - 5 min walk - 0.5 km
Punta Blanca Golf Course - 16 min walk - 1.4 km
Iberostar Golf Course - 4 min drive - 1.8 km
Bavaro Beach - 23 min drive - 11.6 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 29 min drive

Restaurants

‪Restaurante Colonial - ‬8 min walk
‪Daiquiri Lobby Bar - ‬5 min walk
‪Steak House - ‬6 min walk
‪Larimar Restaurante Buffet - ‬19 min walk
‪Pool Bar Bahía Príncipe Fantasía - ‬17 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness centre are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

1 building

476 guestrooms or units

4 levels

6 dining venues

7 bars or lounges

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

On-site shopping

Bellhop

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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includes taxes & fees

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Limited on-site self parking

Food and drink

6 restaurants
7 bars/lounges
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Patio
Elite Club
Kabuki
Krystal
Volare

Things to do

18-hole adjacent golf course
2 outdoor pools
3 outdoor tennis courts
Beach volleyball
Fitness classes
Free water park
Full-service spa
Gym
Hot tub
Kayaking
Nightclub
Outdoor pool (guest access)
Scuba diving
Shopping
Snorkelling
TV in common areas
Waterslide
Windsurfing

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

No lift

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Renovated entire property - September 2023
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive

Macao Palace

Macao Riu

Macao Riu Palace

Palace Macao

Palace Macao Riu

Riu Palace Macao

Riu Palace Macao All Inclusive

Riu Palace Macao All Inclusive Punta Cana

Riu Palace Macao Punta Cana

Riu Palace Macao Hotel Punta Cana

Riu Palace Macao Adults All Inclusive Punta Cana

Riu Palace Macao Adults All Inclusive

Riu Palace Macao Adults Punta Cana

Riu Palace Macao Adults

Riu Palace Macao Adults All Inclusive All-inclusive property

Riu Palace Macao Inclusive

Riu Macao Inclusive Inclusive

Riu Palace Macao Adults Only All Inclusive

Riu Palace Macao – Adults Only All Inclusive

Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Hotel Riu Palace Macao - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Macao - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Macao - Adults Only - All Inclusive is a short 6-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Macao - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Hotel Riu Palace Macao - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Hotel Riu Palace Macao - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Macao - Adults Only - All Inclusive.

Is Hotel Riu Palace Macao - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Macao - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hotel Riu Palace Macao - Adults Only - All Inclusive?

No, Hotel Riu Palace Macao - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Yep, you can grab a meal at Hotel Riu Palace Macao - Adults Only - All Inclusive's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Palace Macao - Adults Only - All Inclusive?

There is a golf course next to Hotel Riu Palace Macao - Adults Only - All Inclusive.

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Maria

Travelled with family

31 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love all the bars!

Stayed 4 nights in Dec 2025

4/10 Poor

Renesha

31 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I booked this hotel for my honeymoon and what sold me was the swim up pool. Check in was great however, when we got to our room, we realize that it did not have a swimming pool nor was it the honeymoon suite we booked. When we call down, we were informed that the room was l oversold and someone should have reached out to us prior to arrival, but that never happened. This was an epic fail in a horrible way to start our vacation. Although the people were nice our room had water bugs and roaches. I’ll never stay here again.

Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

30 Dec 2025

Liked: Property conditions & facilities

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The entire staff was amazing, so friendly and on top of every detail. Check in was the quickest we have ever had. Food was fantastic especially the Elite Restaurant (wow). Swim out room was a must. Where ever we were at the resort a waiter was there asking us what they could get us. Very impressive.

Stayed 7 nights in Dec 2025

10/10 Excellent

Jacqueline

29 Dec 2025

Stayed 5 nights in Dec 2025

10/10 Excellent

Teresa

29 Dec 2025

Stayed 4 nights in Nov 2025

8/10 Good

Catherine

Travelled with partner

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The customer service from the front desk staff was great. What I liked the most is that they made getting to them, checking in, out,and leaving the resort a seamless process. The atmosphere was toned downed during the day and picked up at night but nothing was at sleep disturbing levels. Also if you were looking for a high party atmosphere you could easily join the multiple Riu parties just a short walk at one of there other vacation spots on the property. The Cubano Bar had the best bartenders on the property. Big props to the buffet. They had good food and the servers were so plesant and made every dinning experience feel personal. The slight negative things where minor things like bland drinks at pool bars, and some staff at the sports bar had bad attitudes.

Stayed 5 nights in Dec 2025

8/10 Good

Jae Ho

Travelled with family

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Food and beach was amazing

Stayed 3 nights in Dec 2025

10/10 Excellent

Ananda

Travelled with family

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a fantastic time. Loved the place, the rooms, the entertainment, the food, the people, etc. Will definitely go to Riu again.

Stayed 5 nights in Dec 2025

8/10 Good

Sahar

Travelled with family, Travelled with group

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean and great staf

Stayed 6 nights in Dec 2025

8/10 Good

Tammy

Travelled with group

24 Dec 2025

Liked: Cleanliness, amenities

The people were absolutely great every one of them. The food was wonderful with many options. Pedro made our pool time fun. His attention to detail was very impressive. The room although very clean and comfortable was not that great. The whirlpool looked dirty and took forever to fill because the drain was not working well. Lights burnt out in the shower and other places. We all have a wonderful time and we are very glad we made the trip. Not your fault but getting there was a pain and waiting for resort shuttle at the airport was very confusing and so so hot.

Stayed 9 nights in Dec 2025

6/10 Okay

McKena Lee

22 Dec 2025

Stayed 7 nights in Oct 2025

10/10 Excellent

Pouria

21 Dec 2025

Stayed 4 nights in Dec 2025

10/10 Excellent

Murdena

21 Dec 2025

Stayed 7 nights in Dec 2025

10/10 Excellent

Laura

Travelled with group

19 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous, an absolute dream!! They kept the drinks and food coming all day and night, and for an absolute steal of a price. The food was admittedly mediocre, but worth it for the value.

Stayed 4 nights in Nov 2025

10/10 Excellent

Robert, Houston

Travelled with partner

18 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was great and really enjoyed the private pool.

Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole Elizabeth

Travelled with partner

17 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a great time, it wasn’t crowded and the distance between our rooms to the beach and pool was so close! Will definitely be back again here

Stayed 5 nights in Dec 2025

8/10 Good

Edward

16 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were immaculate, service was great they really seemed to care. Food left a lot to be desired- post breakfast. Omelettes were outstanding, fruits were fresh. Lunch and dinner were ok. Sweets had very little flavor and beef wasn't too appetizing.

Stayed 5 nights in Dec 2025

10/10 Excellent

Arlenys

Travelled with partner

15 Dec 2025

Liked: Cleanliness, property conditions & facilities

Amazing I had a great time!

Stayed 5 nights in Dec 2025

10/10 Excellent

Jayla

15 Dec 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Olesia

Travelled with partner

14 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was good. Clean room, friendly staff, plenty of fresh tasty food, a lot of entertainments. Our appreciation for all of people running this resort at their best .

Stayed 7 nights in Dec 2025

10/10 Excellent

Sandra, Coventry

Travelled with partner

13 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were very courteous. Our room was fantastic- the best we have had at a RIU resort. The sit down restaurants were outstanding. Loved the beach. The palm trees provided shade for individuals like me who cannot sit in the sun. The resort did not feel crowded like many of the Riu’s we have been to.

Stayed 7 nights in Dec 2025

8/10 Good

Jessica Ann

11 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

I Had Booked The Elite Swim Up Suite. Nice Room and Resort My Only Complaint Is The Room Service Wasn't Good

Stayed 4 nights in Nov 2025

10/10 Excellent

Craig

11 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, good food, excellent alcohol selection. Only thing that could be improved is the environment.

Stayed 8 nights in Dec 2025

4/10 Poor

Yvette

Travelled with partner

9 Dec 2025

Disliked: Cleanliness

I was given the wrong room twice, had to chase down my luggage, and dealt with broken amenities (phone, TV, bathroom light). The shower door was broken and leaking. The food made me sick twice, and staff treatment felt biased—friendly to white guests but dismissive toward Black guests. Feral cats roamed the dining area, even urinating near tables. Sadly, I’ll be leaving early and spent the rest of my stay in bed.

Stayed 7 nights in Dec 2025

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