Hotel Riu Bambu - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools
Creator video - submitted by Travel Lover Worldwide MFC
7 restaurants, international cuisine
Poolside bar
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa

Explore the area

View map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Splash Water Park
    ‪2 min drive‬
  • Place, Arena Gorda Beach
    ‪2 min drive‬
  • Place, Punta Blanca Golf Course
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite Junior

  • 47 sq m
  • Sleeps 2
  • Free Wi-Fi

Double Room Standard

  • 28 sq m
  • Sleeps 3
  • Free Wi-Fi

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • Free Wi-Fi

Family Room (U)

7.0 out of 10
Good
(44 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Room (U)

7.2 out of 10
Good
(77 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Deluxe Room (L)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Room (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Junior Suite (B2C-US)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room (Deluxe, U)

7.2 out of 10
Good
(104 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room (Deluxe, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Quadruple Room Superior with View

  • 33 sq m
  • Sleeps 4
  • Free Wi-Fi

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Family Room (Deluxe, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Junior Suite (L)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Double Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Junior Suite (C)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Room (C)

7.0 out of 10
Good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Room (Deluxe | C)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Deluxe Room, Connecting Rooms (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room (Kids Free | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Family Room (Deluxe | Kids Free | C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Deluxe Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room -6 guests- Deluxe

  • 29 sq m
  • Sleeps 6
  • Free Wi-Fi

Double Room (U)

7.8 out of 10
Good
(144 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Junior Suite (U)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Bambu - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The restaurant, Colonial, serves international cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Splash Water Park - 2 min drive - 0.7 km
  • Arena Gorda Beach - 2 min drive - 0.7 km
  • Punta Blanca Golf Course - 5 min drive - 1.9 km
  • Iberostar Golf Course - 7 min drive - 4.8 km
  • Cocotal Golf and Country Club - 9 min drive - 8.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

  • ‪Nomad - ‬6 min drive
  • ‪Bar Piscina Hibiscus - ‬18 min walk
  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Caney Buffet - ‬15 min walk
  • ‪Restaurante Orquidea - ‬6 min drive

About this property

Hotel Riu Bambu - All Inclusive

Hotel Riu Bambu - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Hotel Riu Bambu - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

  • 1000 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Bambu - All Inclusive offers 1000 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
Riu Bambu All Inclusive All-inclusive property Punta Cana
Riu Bambu All Inclusive All-inclusive property
Riu Bambu Inclusive inclusive
Riu Bambu All Inclusive
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Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Bambu - All Inclusive?

Yep, Hotel Riu Bambu - All Inclusive is a short 6-minute walk from Arena Gorda Beach. Fun beach activities include scuba diving, windsurfing and body boarding.

Is there a spa on site at Hotel Riu Bambu - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Bambu - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Bambu - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Hotel Riu Bambu - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Bambu - All Inclusive?

Hotel Riu Bambu - All Inclusive features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hotel Riu Bambu - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Bambu - All Inclusive.

Is Hotel Riu Bambu - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Bambu - All Inclusive is a hit with families.

Does Hotel Riu Bambu - All Inclusive serve breakfast?

Yep, free buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Riu Bambu - All Inclusive?

No, Hotel Riu Bambu - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Bambu - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Riu Bambu - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Bambu - All Inclusive?

No, pets are not allowed.

Hotel Riu Bambu - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1138 out of 2596 reviews
Rating 8 - Good. 564 out of 2596 reviews
Rating 6 - Okay. 422 out of 2596 reviews
Rating 4 - Poor. 238 out of 2596 reviews
Rating 2 - Terrible. 234 out of 2596 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thirumaran

Stayed 6 nights in Jan 2026

10/10 Excellent

Nino Roberto Ortiz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in DR
Stayed 3 nights in Nov 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Jan 2026

10/10 Excellent

mariya

Stayed 7 nights in Jan 2026

4/10 Poor

Ovi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Pros: - beautiful ocean beach - water park - Palm Beach (stake house) restaurant is the best. Hibachi was also good Cons - Customer service is worst, we had water leak from the air conditioning, we complained but no one showed up to fix the issue. - Our flight got delayed, so we missed one night, we arrived there next morning 10 am, but they were not able to provide us room although we already paid and checked in online for the room. When we asked, why we are not assigned to a room? They simply replied, as we didn’t show up, room was assigned to someone else although we’re charged for that night..! - Food was mediocre at all other restaurants. Although collection of food numbers was good but taste wasn’t great and management was poor, lots of cross contamination - Food ingredients labeled wrong, which was big issue, we went in group of 13 people, some had food restrictions, it was very difficult to figure out. - language barrier is another issue, it was struggling to explain any request at the kitchen, or room service. Recommendations - Add better food options/ kitchen beside the pools - Water Splash park, should have food option, such as burgers, pizza etc. it was fun at the park but kids got very hungry and there are not facilities for food other than drinks.
Stayed 6 nights in Jan 2026

8/10 Good

Dustin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
we had a great time
Stayed 5 nights in Jan 2026

4/10 Poor

Md Rezaul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did not go well- Checkin, room amenities, false fire alarms, faulty safe.
Stayed 6 nights in Jan 2026

10/10 Excellent

Nyasia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The first thing dusted out to me when I got there is the way the place look it was beautiful the view. The atmosphere was amazing. Service was great. The workers were great. The room was great. Everything about this hotel was amazing. I could truly stay. I had an awesome time the bartenders food servers director place was amazing. I would highly recommend. I would definitely go again. It was clean. It was beautiful. It was definitely something out out of a book.
Stayed 3 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with group
Liked: Cleanliness
Far walk to room...food terrible
Stayed 3 nights in Jan 2026

10/10 Excellent

kotone

Travelled with group
Liked: Cleanliness, property conditions & facilities
All of staffs were so kind and friendly. And also the restaurants facilities were clean too. If you want to do some activities, don’t have to worry about it before travel just go then they’ll help you! Quality was amazing! I really wanna go again!
Stayed 3 nights in Jan 2026

8/10 Good

Neftali Daniel Andino, Yabucoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay, perfect for family vacation!!
Stayed 4 nights in Nov 2025

2/10 Terrible

latoya

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The worse food I ever had in my life!!! The cooks don’t wash they hands and it looked like slop!!! My boyfriend and I starved for days until we got to the airport and ate Pizza Hut. The rooms was dirty no garbage bags in garbage!! The resort is beautiful but the hotel needs to do better with all the money we paid to stay there
Stayed 3 nights in Jan 2026

10/10 Excellent

Melba

Liked: Cleanliness, amenities, property conditions & facilities
Love the cleanliness,staff are very nice and I enjoyed staying for one week with my husband..coming back in the future.God bless you all🙏🌈👍
Stayed 6 nights in Jan 2026

6/10 Okay

Ivan

Travelled with family
Disliked: Property conditions & facilities
Номер очень старый не мешало бы сделать ремонт , плюс еда однообразная выбором очень маленький, в номерах сильная сырость с плесенью
Stayed 7 nights in Jan 2026

10/10 Excellent

Leonor

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 13 nights in Dec 2025

10/10 Excellent

Giselle

Stayed 4 nights in Jan 2026

10/10 Excellent

Bilenko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nice pools, fresh food and kind stuff
Stayed 7 nights in Jan 2026

6/10 Okay

Glazen

Stayed 7 nights in Jan 2026

6/10 Okay

John Brandon

Stayed 7 nights in Jan 2026

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very friendly staff
Stayed 9 nights in Dec 2025

6/10 Okay

Debra

Travelled with family and small children
Liked: Staff & service
Food was not good
Stayed 4 nights in Dec 2025

10/10 Excellent

yunia Fajardo

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 7 nights in Dec 2025

8/10 Good

Maryditza Cedeno

Stayed 5 nights in Dec 2025

4/10 Poor

Sergio Alberto, Revere

Stayed 4 nights in Dec 2025

8/10 Good

Rosanny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, my stay at the hotel was very pleasant. The staff were extremely kind and attentive, the food was excellent, the pools were spotless, the beach was beautiful, and the gardens were well cared for. Unfortunately, the room did not meet the same standard. It showed signs of poor maintenance, had a damp odor, visible mold in the shower corners, a loose toilet seat, and a leaking sink that required placing a towel on the floor. Aside from the room maintenance issues, everything else was excellent.
Stayed 4 nights in Dec 2025