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Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Golf Course

Where to?

Dates

September 2025

October 2025

1 bedroom, minibar, in-room safe, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
All-inclusive
Room service
Breakfast included
Bar
Gym

Explore the area

Playa de Arena Gorda, Punta Cana, La Altagracia, 23000

Arena Gorda Beach
‪5 min walk‬
Iberostar Golf Course
‪4 min drive‬
Cana Bay Golf Club
‪8 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪26 min drive‬

Room options

Junior Suite, Ocean View (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 2
1 King Bed

Junior Suite (E)

Exceptional

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bedrooms
Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | C)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

Exceptional

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Eco-friendly toiletries

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

Sleeps 2
1 King Bed

Junior Suite (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Private bathroom

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bedrooms
Sleeps 8
4 Double Beds OR 2 King Beds

Junior Suite (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (Tropical View | B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite (B2C-CA)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

Wonderful

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (L)

Wonderful

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

Exceptional

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Very good

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Private bathroom

Sleeps 2
1 King Bed

Junior Suite (U)

Very good

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Ceiling fan

Blackout curtains

Sofa bed

Separate bedroom

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

Excellent

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Private bathroom

38 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (U)

Exceptional

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Eco-friendly toiletries

68 sq m
Sleeps 2
1 King Bed

Suite (U)

Excellent

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Separate bedroom

Blackout curtains

Ceiling fan

Eco-friendly toiletries

68 sq m
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

2 bedrooms

Ceiling fan

Eco-friendly toiletries

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Suite (L)

Highlights

Patio

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Eco-friendly toiletries

68 sq m
1 bedroom
Sleeps 2
1 King Bed

Room Superior

35 sq m
Sleeps 4

Suite

67 sq m
Sleeps 2

Suite Junior

35 sq m
Sleeps 4

Suite Junior with Sea View

35 sq m
Sea view
Sleeps 2

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Palace Punta Cana - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

Arena Gorda Beach - 5 min walk - 0.5 km
Punta Blanca Golf Course - 13 min walk - 1.2 km
Iberostar Golf Course - 4 min drive - 2.2 km
Cana Bay Golf Club - 8 min drive - 3.9 km
Cortecito Beach - 9 min drive - 4.6 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

‪Las Olas - ‬9 min drive
‪Mikado - ‬6 min drive
‪Maiko - ‬7 min drive
‪Sports Bar At Ambar - ‬9 min drive
‪Restaurante Bugambilia - ‬7 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Golf Course

Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

1 building

676 guestrooms or units

4 levels

6 dining venues

4 bars or lounges

Buffet breakfast (free)

Nightclub

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Garden

BBQ grill(s)

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar by the pool

Swim-up bar

Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas

Things to do

18-hole adjacent golf course
3 outdoor pools
4 indoor tennis courts
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fishing
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Kayaking
Nightclub
Parasailing
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
TV in common areas
Waterslide
Windsurfing

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
4 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU

All Inclusive RIU Punta Cana

Palace RIU Punta Cana

Punta Cana Palace

Punta Cana Palace RIU

Punta Cana RIU

RIU All Inclusive Punta Cana

RIU Palace Punta Cana

RIU Palace Punta Cana All Inclusive

RIU Punta Cana Palace

RIU Palace Punta Cana All Inclusive All-inclusive property

RIU Punta Cana Inclusive incl

RIU Palace Punta Cana All Inclusive

Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive is a short 8-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Riu Palace Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Palace Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Punta Cana - All Inclusive.

Is Hotel Riu Palace Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Punta Cana - All Inclusive is a hit with families.

Does Hotel Riu Palace Punta Cana - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Punta Cana - All Inclusive?

No, Hotel Riu Palace Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Punta Cana - All Inclusive?

There is a golf course next to Hotel Riu Palace Punta Cana - All Inclusive.

Hotel Riu Palace Punta Cana - All Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Shaundrya

Travelled with family and small children

13 June 2025

The property was nice. Room was not cleaned. I continuously had to ask for clean towels and wash cloths. No one spoke English except the receptionist. Food was not good and poor service!!

Stayed 4 nights in Jun 2025

10/10 Excellent

Alex J Santiago

Travelled with family

12 June 2025

Liked: Amenities, property conditions & facilities

Excelente

Stayed 5 nights in Jun 2025

8/10 Good

Erwin, Newberry

Travelled with partner

11 June 2025

Liked: Amenities

Nice Place but need some updates.

Stayed 5 nights in Jun 2025

10/10 Excellent

STEPHANIE MARIE

Travelled with family

10 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in May 2025

6/10 Okay

Joshelyn

Travelled with family

10 June 2025

It was a great place. The only issue is that our room outlets weren’t really working. It was hassle to charge our devices.

Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family and small children

9 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great atmosphere and customer service

Stayed 6 nights in Jun 2025

10/10 Excellent

David

Travelled with partner

9 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We’ve been coming to Riu Palace Punta Cana for 12 years and love it. Always amazing! The staff is friendly and welcoming.

Stayed 6 nights in Jun 2025

10/10 Excellent

reina, Bridgeton

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

My daughter and I loved our stay at Riu Palace in Punta Cana! The people were amazing, everything was spotless, and the food was delicious. The staff was incredibly friendly and welcoming. It's such a beautiful place with so much to offer-we were truly impressed. I can't wait to go back ASAP! Stay 5/31-6/4 2025

Stayed 4 nights in May 2025

10/10 Excellent

Amy

Travelled with family and small children

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful place, kind staff, made amazing memories with our family! We can't wait to return!

Stayed 7 nights in May 2025

10/10 Excellent

Leisy

Travelled with family

9 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoy all days with too many activities during the day and nights… the food was wonderful Only don’t like the beds sheets don’t smell good.. as if they were not well wash…..

Stayed 7 nights in May 2025

10/10 Excellent

Ella May

9 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

pure bliss!!

Stayed 6 nights in Jun 2025

6/10 Okay

Elvin J Vazquez

8 June 2025

Liked: Cleanliness

Disliked: Amenities

Stayed 5 nights in May 2025

6/10 Okay

Melissa

Travelled with family

8 June 2025

Liked: Cleanliness, property conditions & facilities

Grounds were beautiful. Rooms were clean and cool. Food selection was not good. Room service was awful and had only a few items. Maybe 4. Would not stay here again based on the food. Hospitality was decent at best when it came to food. Drinks were good. Atmosphere was fun and uplifting.

Stayed 5 nights in Jun 2025

6/10 Okay

Patricia

8 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

jasimine

Travelled with family

8 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food was amazing, all the staff members i encountered were super nice

Stayed 4 nights in Jun 2025

8/10 Good

Brian Demarcus

7 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My family loved our stay. The rooms beds was not that comfortable and the fact you put 2 twins beds together made it very uncomfortable to sleep next to my husband without falling between smh. In I didn’t like or veiw was a waste of time. and was very hands down loved our stay but the beach had to much sea weeds. It’s made it water looked

Stayed 3 nights in May 2025

8/10 Good

John

Travelled with partner

7 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed here a few years ago and the property is showing its age. The food was pretty good and it plentiful. Drinks are watered down but the staff in every area really did care and were fantastic

Stayed 7 nights in May 2025

6/10 Okay

María, Bogota

Travelled with family

6 June 2025

Liked: Amenities, property conditions & facilities

Most of the staff was unfriendly unless you were an American (they believed they were more likely to leave a tip so they concentrated their efforts with them), shoutout to Bryant in the pool and Ana at Krystal (fusion restaurant) for been kind and friendly to everyone and overall incredible people. Food was eatable but not great quality, cold beverages were super sweet and coffee felt almost burnt in all food halls. Found a big dead roach in the hallway in the afternoon, and only was removed the next day. Ice machine and an elevator near my room was broken the whole stay. A lamp felt down on some guests during breakfast one morning. Bartenders never knew when to cut people off, so we saw people getting really intoxicated in public areas, including some almost to the point of vomiting in the food hall. No one batted an eye when a kid was splashing around in the adult pool, making a lot of us feel uncomfortable. Being part of Riu Class gave us no benefits. Rooms were clean, entertainment staff were good at their jobs. There were activities around the hotel at all times for most tastes.

Stayed 4 nights in Jun 2025

10/10 Excellent

Albania E

Travelled with family

6 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff is amazing. Food is excellent great restaurants

Stayed 5 nights in May 2025

6/10 Okay

Domingo

Travelled with partner

6 June 2025

Food was ok, we spent last day with no lights on the room, alcohol was bad

Stayed 2 nights in Jun 2025

4/10 Poor

Taneesha

5 June 2025

Disliked: Amenities, property conditions & facilities

Roaches in room. Toilet backed up. Room in need of update. Staff rude as if you’re bothering them when asking for simple things the room should have. Lack luster entertainment, not diverse.

Stayed 3 nights in May 2025

8/10 Good

Stephanie

Travelled with partner

3 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in May 2025

10/10 Excellent

Chad

3 June 2025

Stayed 3 nights in May 2025

10/10 Excellent

Gladys

Travelled with family and small children

3 June 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its the first time I went to Hotel Riu Palace and i love it the staff are friendly excellent food very clean very helpful. I love it. I recommend to go to this place.

Stayed 4 nights in Apr 2025

4/10 Poor

Dora, Hialeah

Travelled with family

2 June 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very old Hotel, the food is great

Stayed 4 nights in May 2025

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Hotel Riu Palace Punta Cana - All Inclusive

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View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

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View all photos for Junior Suite (E)

Junior Suite (E)

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View all photos for Suite (C)

Suite (C)

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View all photos for Junior Suite, Connecting Rooms (C)

Junior Suite, Connecting Rooms (C)

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View all photos for Junior Suite (C)

Junior Suite (C)

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View all photos for Junior Suite (Tropical View | C)

Junior Suite (Tropical View | C)

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View all photos for Junior Suite (Superior, L)

Junior Suite (Superior, L)

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View all photos for Suite (B2C-US)

Suite (B2C-US)

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View all photos for Suite, Ocean View (B2C-US)

Suite, Ocean View (B2C-US)

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View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

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View all photos for Junior Suite (Tropical View, B2C-US)

Junior Suite (Tropical View, B2C-US)

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View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Junior Suite, Connecting Rooms (B2C-CA)

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View all photos for Junior Suite (B2C-CA)

Junior Suite (B2C-CA)

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View all photos for Junior Suite (Tropical View | B2C-CA)

Junior Suite (Tropical View | B2C-CA)

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View all photos for Suite (B2C-CA)

Suite (B2C-CA)

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View all photos for Junior Suite, Connecting Rooms (L)

Junior Suite, Connecting Rooms (L)

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View all photos for Junior Suite, Courtyard View (Superior, E)

Junior Suite, Courtyard View (Superior, E)

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View all photos for Junior Suite (L)

Junior Suite (L)

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View all photos for Junior Suite, 2 Bedrooms (U)

Junior Suite, 2 Bedrooms (U)

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View all photos for Junior Suite, Ocean View (U)

Junior Suite, Ocean View (U)

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View all photos for Junior Suite (U)

Junior Suite (U)

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View all photos for Junior Suite (Tropical View, U)

Junior Suite (Tropical View, U)

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View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

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View all photos for Suite, Ocean View (U)

Suite, Ocean View (U)

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View all photos for Suite (U)

Suite (U)