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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Photo gallery for Hotel Riu Palace Punta Cana - All Inclusive

3 outdoor pools
Coffee shop
4 bars/lounges, swim-up bar, poolside bar
Lobby sitting area
Boating

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Bar

Explore the area

Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪8 min walk‬
  • Iberostar Golf Course
    ‪6 min drive‬
  • Cana Bay Golf Club
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | C)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Superior, L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View | B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-CA)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Courtyard View (Superior, E)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Designer toiletries
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - double
Ceiling fan
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite (Tropical View, U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Designer toiletries
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Sea View (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Rainfall showerhead
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (L)

Highlights

Patio
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Living area

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior

  • Sleeps 4
  • 2 Double Beds

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Hotel Riu Palace Punta Cana - All Inclusive. Within just a 10-minute stroll, you'll find Arena Gorda Beach and Splash Water Park. Highlights at this beachfront property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 indoor tennis courts and free water park. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Arena Gorda Beach - 8 min walk - 0.7 km
  • Iberostar Golf Course - 6 min drive - 2.9 km
  • Punta Blanca Golf Course - 6 min drive - 3.7 km
  • Cana Bay Golf Club - 8 min drive - 5.8 km
  • Cortecito Beach - 19 min drive - 8.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 31 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬7 min drive
  • ‪restaurante la isabela - ‬14 min walk
  • ‪Garden Grill - ‬7 min drive
  • ‪El Olivo Restaurant - ‬9 min drive

About this property

Hotel Riu Palace Punta Cana - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Hotel Riu Palace Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Hotel Riu Palace Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 1 building
  • 676 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Punta Cana - All Inclusive offers 676 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive
Hotel Riu Palace Punta Cana - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Hotel Riu Palace Punta Cana - All Inclusive is a short 8-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, scuba diving and windsurfing.

Is there a spa on site at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Punta Cana - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Riu Palace Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Punta Cana - All Inclusive?

Hotel Riu Palace Punta Cana - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Palace Punta Cana - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as rainfall showerheads and private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Punta Cana - All Inclusive.

Is Hotel Riu Palace Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Punta Cana - All Inclusive is a hit with families.

Does Hotel Riu Palace Punta Cana - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Punta Cana - All Inclusive?

No, Hotel Riu Palace Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Punta Cana - All Inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Punta Cana - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Palace Punta Cana - All Inclusive?

There is a golf course next to Hotel Riu Palace Punta Cana - All Inclusive.

Hotel Riu Palace Punta Cana - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1177 out of 2238 reviews
Rating 8 - Good. 559 out of 2238 reviews
Rating 6 - Okay. 283 out of 2238 reviews
Rating 4 - Poor. 95 out of 2238 reviews
Rating 2 - Terrible. 124 out of 2238 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tessie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The property wasn't overly massive. Many pool options. Good buffet. Friendly staff. Close proximity to the beach. Cons: It was missing a vibe. Yes, there are 4 off-site easily accessible themed party options, but it was missing the daily entertainment crew rounding people up for activities - whether aqua aerobics, dance lessons, or drinking games by the pool. It was missing the enthusiasm of the staff to get people excited about participating in activities.
Stayed 5 nights in Jan 2025

10/10 Excellent

EVRIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Shanita

Liked: Cleanliness, staff & service, property conditions & facilities
The property grounds were very clean. The staff were friendly, nice and helpful. I didn’t like the fact that my safe would not open and this was on my bday when I was supposed to head down for dinner. The front desk kept saying 15 min it ended up being over 2 hrs they had me miss my bday celebration in the dining hall which was very disappointing because, that was the purpose of my trip. The rooms were a little dated and my room actually had a bad leak from the vent in the ceiling one day it was raining which also was my bday. The entertainment was good and the team was lots of fun. Overall, a good experience!! Shout out to Pacheko at the front desk and Biembo in the dining hall for such informative and fun conversations especially with me being a solo travel they made sure I was taken care of.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is AMAZING! My kids and I came here between Christmas and New year. The resort is huge. It’s so beautiful. There is a ton of staff and we never had to wait for anything ( drinks, food, room service, swimming activities etc.). I cannot compliment the staff enough. Everyone was so very friendly and helpful! The buffet was large and had so many options. They also have like 4 or 5 special dining restaurants that look amazing but we had only packed for “beach” activities and didn’t realize that we should have packed dress clothes, as these restaurants do have a dress code. I’ve been to a lot of places and place felt like we were in Paradise. I definitely recommend going to the scape adventure park where you spend the day zip lining and swimming in beautiful caves. Our transportation picked us up right from the hotel. This is definitely a place we will revisit!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 5 nights in Jan 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay for the most part - the resort is beautiful and well maintained overall, the beach is gorgeous, many dining options with no restrictions or reservations necessary, which i really appreciated (the Italian restaurant was not great, but we enjoyed the food in the other ones).The weather was perfect too, and we were able to book some really fun excursions with reasonable pricing through the hotel destination services! A couple of things that were not so good - the rooms could definitely use some updating, the service is not super friendly or eager (except for bell boys and bartenders). Also, front desk never gave us clear info on anything we asked (mutiple people). And the tiny little bugs in the rooms were driving us insane - they were in everything. At first i freaked out thinking they were bed bugs - thank god no! I don't know what they were, but it's still unpleasant finding them everywhere in the room. Entertainment was ok, but nothing too interesting - it was mostly local singers (although pretty good ones!) On a good note - RIU parties did not disappoint, sooo much fun! I would say it's a decent resort, but for the money we paid - i've been to better ones for sure.
Stayed 4 nights in Jan 2025

6/10 Okay

Lizette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is is not a 5 start hotel They need to improve on: food and service
Stayed 6 nights in Dec 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice the only problem was that the toilet wasn’t working properly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus Reyes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the beach restaurant is horrible,sport bar food horrible,black meat nothing fresh and well done,people excellent,beach water is kind of cold,riu pacha disco is too hot,music is good and the drinks is limited,casino only one 5 dollars table of black jack,everyone losers,one roulette table,like 10 slot machines no good….
Stayed 3 nights in Jan 2025

6/10 Okay

Lorraine

Stayed 4 nights in Dec 2024

8/10 Good

Juan A

Liked: Cleanliness, staff & service, property conditions & facilities
I wish they can put more Effort on the foods and drinks. Everything else was excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort, Fun parties, great food.
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Aldina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom had a flood and no one did anything about it. I waited 40 mins for someone to take care of it and all my stuff got destroyed in toilet water. Disgusting. I requested a manager to call and follow up with me and nothing. Food was nasty too. Do not recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Janthony González

Stayed 4 nights in Nov 2024

8/10 Good

vineela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice people.
Stayed 4 nights in Dec 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Limited English speaking staff which makes it harder to communicate. No halal food choices.
Stayed 5 nights in Dec 2024

8/10 Good

Ping

Travelled with family
Liked: Amenities
Good
Stayed 7 nights in Dec 2024

2/10 Terrible

Alex

Stayed 3 nights in Dec 2024

8/10 Good

Rohit

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink options can be improved. Other facilities were good.
Stayed 4 nights in Dec 2024

2/10 Terrible

jan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yoshihiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pools and variety of foods are excellent!
Stayed 6 nights in Dec 2024