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Princess Family Club Bavaro - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Princess Family Club Bavaro - All Inclusive

Exterior
Lobby sitting area
2 outdoor pools, pool umbrellas, pool loungers
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Gym
The current price is AU$455
includes taxes & fees
9 July - 10 July

Explore the area

Map
Bávaro, Punta Cana, La Altagracia, 23000
  • Iberostar Golf Course
    ‪5 min drive‬
  • Casino Avalon Princess
    ‪6 min drive‬
  • Arena Gorda Beach
    ‪8 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Club Junior Suite

1 bedroom, free minibar, in-room safe, individually decorated

Family Club Junior Suite

8.4 out of 10
Very good
(107 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Family Club Junior Suite Swimout

Family Club Junior Suite Swimout | Living area

Family Club Junior Suite Swimout

8.6 out of 10
Excellent
(20 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Family Club Junior Suite

1 bedroom, free minibar, in-room safe, individually decorated

Family Club Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Private bathroom
  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Triple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Triple Room Deluxe

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 1
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Suite Deluxe

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Double Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 2
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Standard with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Standard with Garden View

  • Sleeps 4
  • 1 Single Bed, 1 King Bed and 1 Double Bunk Bed

View all photos for Quadruple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 1
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 3
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Family Room -5 guests- Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Family Room -5 guests- Deluxe with Garden View

  • Sleeps 5
  • 1 Single Bed, 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Deluxe with Pool View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Pool View

  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Bunk Bed

View all photos for Triple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Triple Room Deluxe

  • Sleeps 3
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Bunk Bed

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Princess Family Club Bavaro - All Inclusive. Within a 5-minute stroll you'll find White Sands Golf Course and Casino Avalon Princess within a 15-minute walk. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and kids' club. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Iberostar Golf Course - 5 min drive - 1.5 km
  • Casino Avalon Princess - 6 min drive - 1.9 km
  • Cortecito Beach - 7 min drive - 2.2 km
  • Arena Gorda Beach - 8 min drive - 2.7 km
  • Los Corales Beach - 11 min drive - 5.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪24/7 Pub - ‬18 min walk
  • ‪El Carey Buffet Restaurant - ‬19 min walk
  • ‪Focaccia Ristorante - ‬2 min drive
  • ‪La Hispanola Restaurant - ‬3 min drive
  • ‪El Higüero - ‬3 min drive

About this property

Princess Family Club Bavaro - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Princess Family Club Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Princess Family Club Bavaro - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 10 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A fitness centre, a terrace, and a children's club are also featured at the luxury Princess Family Club Bavaro - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 159 guestrooms or units
  • 10 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Princess Family Club Bavaro - All Inclusive offers 159 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's club
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Princess Family Club Bavaro
Princess Family Club All Inclusive
Princess Family Club Bavaro All Inclusive
Princess Family Club Bavaro – All Inclusive
Princess Family Club Bavaro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Princess Family Club Bavaro - All Inclusive?

Princess Family Club Bavaro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Princess Family Club Bavaro - All Inclusive?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Princess Family Club Bavaro - All Inclusive on 9 July 2025 start from AU$454.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Princess Family Club Bavaro - All Inclusive?

Yep, Princess Family Club Bavaro - All Inclusive has a free self car park.

Are there any beaches close to Princess Family Club Bavaro - All Inclusive?

The closest beach to Princess Family Club Bavaro - All Inclusive is Bavaro Beach (8.2 km).

Is there a spa on site at Princess Family Club Bavaro - All Inclusive?

Yep, there is an onsite spa at Princess Family Club Bavaro - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Princess Family Club Bavaro - All Inclusive have a pool?

Princess Family Club Bavaro - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Princess Family Club Bavaro - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Princess Family Club Bavaro - All Inclusive?

Princess Family Club Bavaro - All Inclusive features 2 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with 24-hour room service and free minibar items.

Is Princess Family Club Bavaro - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a playground, as well as art supplies in the guestrooms, it's no surprise that Princess Family Club Bavaro - All Inclusive is a hit with families.

Is there a free airport shuttle available at Princess Family Club Bavaro - All Inclusive?

No, Princess Family Club Bavaro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Princess Family Club Bavaro - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Princess Family Club Bavaro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Princess Family Club Bavaro - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Princess Family Club Bavaro - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 5-minute walk away.

Princess Family Club Bavaro - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1006 reviews
Rating 8 - Good. 240 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 73 out of 1006 reviews
Rating 2 - Terrible. 71 out of 1006 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Min Zi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

ARUNAS, naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort,beach like from picture
Stayed 7 nights in Mar 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay! Would highly recommend this resort!
Stayed 4 nights in Apr 2025

6/10 Okay

Farah

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Kids bed sheets couple time was dirty
Stayed 3 nights in Apr 2025

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay, food and drinks have room for improvement. Great facilities but was hoping for more in the main pool. The rooms had a terrible scented smell that made all of our clothes smell. Nice to try but will not be returning.
Stayed 1 night in Mar 2025

8/10 Good

Pavlo

Stayed 1 night in Mar 2025

8/10 Good

Henry, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good family place. The food was really good and the staff was very friendly. Reception are was kind of dated. Otherwise a very good value
Stayed 2 nights in Mar 2025

10/10 Excellent

Edyta

Liked: Staff & service, property conditions & facilities
We love Princess hotels , we came here 3 time and never disappointed. Truly fun for kids , good food and fun entertainment.
Stayed 4 nights in Mar 2025

6/10 Okay

Josue

Stayed 3 nights in Mar 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Princess Family Club portion of the property, but had access to most of the Princess resort, outside of the Platinum areas. I though the property was nice. They work on cleaning all of the time, pressure washing pool decks it seems every morning, pool cleaning, etc. There seemed to be an abundance of staffing at the resort for restaurants, room cleaning, bars. Things I loved: 3 separate twin beds in kids rooms was fantastic. Kids areas, kids staffing & kids buffet. Shuttle carts around the property all day long. Cleaning everywhere, mopping of room daily. Proper staffing around resort at all times. Security on the beach. Thinks that were just OK: Property upkeep, things you can't clean, there are just some things that when you select something stating 5 star you don't expect to see, like just structure upkeep, like the AC running properly in room, doors & drawers closing properly in rooms. Things I didn't love: Strangest thing & easy fix - door handles & toilets that work properly. There were just so many cheap door handles that were broken everywhere and toilets that were barely flushing properly. No deadbolt on the hotel room door. And the quality of meats served, there was so much waste due to any meat you ordered or took from buffet was such a poor quality, you were a little fearful of what you were eating. Beef was the worst, no matter where you ordered it was fatty/chewy. Which led to large amounts of food waste.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sara Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort! The food was wonderful, so many activities for adults and kids, beach was beautiful and the staff was beyond incredible! I have never met more kind staff and they were wonderful to our children! We cannot wait to come back!
Stayed 6 nights in Mar 2025

8/10 Good

NELIO, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, however we were disappointed with the elaboration of the food, both at the buffet and the specialty restaurants, it was simply bland most of it, no issues with the ingredients or their quality whatsoever. The entertainment options were also pretty lame most of them. However, we did enjoy the drinks, the staff and the facilities, it is a nice hotel for families
Stayed 4 nights in Mar 2025

10/10 Excellent

Sukhmani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly

We had a great experience as a family. The resort has a mangrove with peacocks and other birds which was a huge hit. Also, trolley takes you from your hotel to beach. Our kid loved the trolley ride. The trolleys are prompt, you hardly have to wait. Food was good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have snack bar open 24hr, theroom was more than beautiful with robe and slippers waiting for you in the bedroom the food is awesome.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sachana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I was greeted by Jackson who took our luggage’s to our room. He was awesome and super accommodating. Front Desk staff Jerry was 10/10 and Yhosmarlim 10/10. Accommodations top notch, any questions or problems solved immediately. My housekeeper Esther nice lady, humble kept our room clean. Food we had lobster, steak, salmon, pastas served at the buffet. Restaurants by reservation the Hibachi was awesome and good. Italian perfect. The beach water was outstanding. No seaweed, no seashells just clear blue water. Beach entertainment and activities fun. For a quick getaway YES!
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time and I will definitely go again
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the activities for the kids. The whole kids team are super sweet and amazing, my daughters loved Mirielys.
Stayed 4 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Goog and profesional
Stayed 3 nights in Mar 2025

6/10 Okay

Catherine

Travelled with family
Disliked: Staff & service

Fell flat, was hoping for more.

Overall, not truly a 5 star hotel. Food, drinks, and service was lacking. Beautiful beach and decent pool (needs an upgrade, many tiles were broken/missing). Although the hotel is updated, you can tell the lack of attention to detail during the update (i.e., paint messy, etc.). Sadly, would not return.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and staff were very friendly and pleasant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Josee Pauline

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at Princess Family. We went with my 8 year old and 2x 16 year old girls. The food was excellent, and the room was decent—nothing overly luxurious, but it met our needs. We stayed at a neighboring five-star resort in November and preferred it for a few key reasons: it was closer to the beach, offered free room service, and had a cozier atmosphere. A few small inconvenience was the lack of a full-length mirror in the room, the patio furniture was lacking and they need better blankets for the beds. The biggest downside was the distance to the beach. While I wouldn’t have minded if I were traveling alone, having 16-year-old girls with me meant I had to take a trolley at night to check on them and ensure their safety. The beach security was great, but you can never be too careful. The main pool was crowded, loud, and busy, so we opted for the beach instead—and it was absolutely breathtaking. We came for the beach, and it did not disappoint.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jackelin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property. The only complain I have was the liquor options.
Stayed 3 nights in Jan 2025

8/10 Good

man, Bowie

pro: 3 buffets. 1 buffet is on the beach with 4 food trucks so very convenient to go back and forth to get food all day. Some Buffet food is good and some food is below average. Hibachi is below average. Fish restaurants is average. Train shuttle run every 5 mins. Room shower need better water pressure. Beach is perfect like a post card Con: no carryout to take back to your room from any restaurant. Room service is extra.
Stayed 3 nights in Mar 2025

8/10 Good

Narges

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their website was so bad and we couldn’t reserve for the restaurant and we went to customer service and they helped us but when we went to the restaurant they said no reservations for you and It was very bad experience.
Stayed 4 nights in Mar 2025