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Princess Family Club Bavaro - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Princess Family Club Bavaro - All Inclusive

Exterior
Property video
Dining
2 outdoor pools, pool umbrellas, pool loungers
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$635
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Bávaro, Punta Cana, La Altagracia, 23000
  • Place, White Sands Golf Course
    ‪8 min walk‬
  • Place, Iberostar Golf Course
    ‪5 min drive‬
  • Place, Casino Avalon Princess
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Club Junior Suite

1 bedroom, free minibar, in-room safe, individually decorated

Family Club Junior Suite

8.4 out of 10
Very good
(114 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Family Club Junior Suite Swimout

1 bedroom, free minibar, in-room safe, individually decorated

Family Club Junior Suite Swimout

8.6 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Family Club Junior Suite

1 bedroom, free minibar, in-room safe, individually decorated

Family Club Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Hairdryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Single Trundle Beds

View all photos for Room Standard with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Standard with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Triple Room Deluxe

  • 48 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Triple Room Deluxe

  • 48 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 1

View all photos for Suite Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Suite Deluxe

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Double Room Deluxe

  • 48 sq m
  • Sleeps 2

View all photos for Quadruple Room Deluxe

1 bedroom, free minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 2

View all photos for Family Room -5 guests- Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Family Room -5 guests- Deluxe with Garden View

  • 48 sq m
  • Sleeps 5

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 1

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe with Pool View

1 bedroom, free minibar, in-room safe, individually decorated

Room Deluxe with Pool View

  • 48 sq m
  • Sleeps 5

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Princess Family Club Bavaro - All Inclusive. Within a 5-minute stroll you'll find White Sands Golf Course and Casino Avalon Princess within a 15-minute walk. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and kids' club. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Bávaro property include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • White Sands Golf Course - 8 min walk - 0.7 km
  • Iberostar Golf Course - 5 min drive - 1.5 km
  • Arena Blanca Beach - 5 min drive - 1.5 km
  • Casino Avalon Princess - 6 min drive - 1.9 km
  • Cortecito Beach - 7 min drive - 2.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 28 min drive

Restaurants

  • ‪Focaccia Ristorante - ‬2 min drive
  • ‪El Carey Buffet Restaurant - ‬19 min walk
  • ‪24/7 Pub - ‬18 min walk
  • ‪Kanalla Sports Bar - ‬4 min drive
  • ‪El Higüero - ‬3 min drive

About this property

Princess Family Club Bavaro - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Princess Family Club Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Princess Family Club Bavaro - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 10 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi.

A fitness centre, a terrace, and a children's club are also featured at the luxury Princess Family Club Bavaro - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 164 guestrooms or units
  • 10 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Princess Family Club Bavaro - All Inclusive offers 164 air-conditioned accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Children's club
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Princess Family Club Bavaro
Princess Family Club All Inclusive
Princess Family Club Bavaro All Inclusive
Princess Family Club Bavaro – All Inclusive
Princess Family Club Bavaro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Princess Family Club Bavaro - All Inclusive?

Princess Family Club Bavaro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Princess Family Club Bavaro - All Inclusive?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Princess Family Club Bavaro - All Inclusive on 4 Jan 2026 start from AU$634.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Princess Family Club Bavaro - All Inclusive?

Yep, Princess Family Club Bavaro - All Inclusive has a free self car park.

Are there any beaches close to Princess Family Club Bavaro - All Inclusive?

The closest beach to Princess Family Club Bavaro - All Inclusive is Bavaro Beach (8.2 km).

Is there a spa on site at Princess Family Club Bavaro - All Inclusive?

Yep, there is an onsite spa at Princess Family Club Bavaro - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Princess Family Club Bavaro - All Inclusive have a pool?

Princess Family Club Bavaro - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Princess Family Club Bavaro - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Princess Family Club Bavaro - All Inclusive?

Princess Family Club Bavaro - All Inclusive features 2 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with 24-hour room service and free minibar items.

Is Princess Family Club Bavaro - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a playground, as well as art supplies in the guestrooms, it's no surprise that Princess Family Club Bavaro - All Inclusive is a hit with families.

Is there a free airport shuttle available at Princess Family Club Bavaro - All Inclusive?

No, Princess Family Club Bavaro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Princess Family Club Bavaro - All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Princess Family Club Bavaro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Princess Family Club Bavaro - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Princess Family Club Bavaro - All Inclusive?

There isn't one on site, but White Sands Golf Course is a short 5-minute walk away.

Princess Family Club Bavaro - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, and the staff was very friendly and helpful!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lorany

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

6/10 Okay

Maina Yung

Stayed 5 nights in Sep 2025

10/10 Excellent

Luz

Stayed 8 nights in Jul 2025

10/10 Excellent

Katty Isoilia Ortega

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 6 nights in Jun 2025

10/10 Excellent

Dionicei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Joel

Stayed 2 nights in Aug 2025

10/10 Excellent

Amirtha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this beautiful hotel. The hotel train is a must..! Takes you around the sprawling grounds of the hotel, the beach and restaurants! The food trucks at the beach were amazing..!
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with my family here didn’t have any complaints, food was good we stayed at the family club with a swim out pool and that was the best we could’ve gotten for our kids, they enjoyed it, also the events were really great music everyday we loved our stay will stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and made the stay better
Stayed 7 nights in Aug 2025

6/10 Okay

James

Travelled with family

No me gustó el h

El hotel no tiene variedad de comida y la poca que tienen no es buena, las atenciones del personal del hotel hacia el huésped es pobre. El parque de agua de los niños no está higiénico y si llevas un bebé no puede utilizar los toboganes porque no permiten a los padres acompañarlos. Para los restaurantes a la carta hay que hacer reserva y la mitad de los platos del menú hay que pagarlos no vale la pena. Por otro lado la habitación estaba bien igual que la higiene de la misma.
Stayed 2 nights in Aug 2025

8/10 Good

Emanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent people, sometimes a little bit noise but depends what building you stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Imarys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and we loved it. Had our room upgraded because they needed to fix an issue in our room .
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you for giving my kids memories they will never forget
Stayed 2 nights in Aug 2025

8/10 Good

Sheilah

Stayed 5 nights in Aug 2025

8/10 Good

Ramon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the kids area very fun for all of our kids and the restaurants they had but what we didn’t like so much was that the WiFi in our room wasn’t the best so we couldn’t make many reservations to restaurants but other then that it was a great place and every worker their is super nice they also have good shows every night or events
Stayed 6 nights in Aug 2025

6/10 Okay

Jendayi, Johnson City

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
property was nice, cleanliness of room could have been better. people were nice and friendly. food options were ok, restaurants were better than the buffets
Stayed 3 nights in Aug 2025

6/10 Okay

Gabi

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You can tell it’s dated, food wasn’t the best. But the room was very nice
Stayed 3 nights in Jun 2025

8/10 Good

Coralie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice, the buffet didnt have lots of options! Everyday was the same food! Difficult to get a reservation at the restaurants! Besides that the trip was good I didnt like the people who were trying to scam you to offer vacations details! They will say they have gifts for you but this is not true! Overall the children were happy
Stayed 4 nights in Aug 2025

10/10 Excellent

Maruja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and feel safe
Stayed 2 nights in Jul 2025

6/10 Okay

Mariela

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We went 4 yrs ago and decided to go bc we enjoyed it back then. We upgraded to the swim out which is a must with kids. The kids club we only use once the kids were bored ages 5-9. They have 2 other pools a relaxing one and the main one with a bar. The water was dirty in that pool. The trolley driving you around is an excellent idea we used it several times. Moving on the workers seemed like they did not want to be there. We didn't hear any of the workers say good morning. If you asked for something it's seems like you are bothering them. Bar in the lobby gets packed. The food at the buffet was mediocre they serve the same thing for breakfast, lunch and dinner. They have several other restaurants which needed reservations that was a hassle. We went to guest services and a lady did them for us. We were a group of 9. We tried the habachi, Italian and steakhouse. They also have a pub which opens 24/7. Food is available. Options were limited. Family side also has a buffet for lunch. They have food trucks by the beach and the food pretty much the same items you can find in the buffet. There is also a ice cream truck it was a hit with the kids. The evening shows were pretty boring. They have shows in the theater and music in the lobby. To summarize we loved the swim out pool. The kids loved the trolley and ice cream truck. They also enjoyed the arcade games in the 2nd floor of the bar. We won't be going back we went twice and definitely the resort has downgraded. WiFi SUCKS.
Stayed 5 nights in Aug 2025

8/10 Good

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked how they had a 24/7 pub with bar food. Also that they had some main entertainment every night and events at the pool by the beach. Service was good could have been better. The dining in at restaurants pros: you can order as much as you want and the restaurants were kept in good order, cons: we had to order all at one time, so if we wanted to have multiple courses for one person we had to do it right then and there. The alcoholic drinks weren’t consistent at the restaurants. They were out of chicken at different restaurants/bars. Our room specifically had a lamp that would work only if it had something on top of the switch to keep it on. I would recommend putting body mirrors for the families to check their outfits out before heading out.
Stayed 4 nights in Aug 2025

2/10 Terrible

Lizbeth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The majority of the staff was rude. My daughter lost her anklet and wedding band, she searched the entire room and asked the cleaning ladies and they said they didn’t see anything. She thought maybe she had packed it. We got home and it wasn’t in the luggage which means someone took it. The activities were boring, not much entertainment for the kids. Same atmosphere every night. First and last time here.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cristhian

Stayed 3 nights in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno, excelentes atenciones. Buena comida, buen ambiente, pero a uno de mis familiares le robaron un perfume de la habitacion #9133 el dia 13 de agosto del 2025. Las actividades de entretenimiento son muy pobres, los animadores son buenos , paro no tienen una buena prosuccion
Stayed 2 nights in Aug 2025