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El Beso Adults Only At Ocean El Faro - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for El Beso Adults Only At Ocean El Faro - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Reception
Exterior
Royal Master Suite Sea View El Beso | View from room

Popular amenities

  • Bar
  • Hot tub
The current price is AU$745
includes taxes & fees
28 July - 29 July

Explore the area

Map
Carretera Uvero Alto Bavaro, Punta Cana, 23301
  • Sirenis Aquagames Water Park
    ‪5 min drive‬
  • Macao Beach
    ‪15 min drive‬
  • Cana Bay Golf Club
    ‪23 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Rooftop Junior Suite El Beso

Rooftop Junior Suite El Beso

Rooftop Junior Suite El Beso

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Private bathroom
Jetted bath
Rainfall showerhead
Hairdryer
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Master Suite Sea View El Beso

Royal Master Suite Sea View El Beso

Royal Master Suite Sea View El Beso

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Air conditioning
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Hairdryer
Separate bath and shower
  • 101 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite El Beso

1 bedroom, free minibar, in-room safe, desk

Junior Suite El Beso

8.6 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Up Junior Suite El Beso

Swim Up Junior Suite El Beso

Swim Up Junior Suite El Beso

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free minibar items
LCD TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

1 bedroom, free minibar, in-room safe, desk

Suite Master

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Superior

1 bedroom, free minibar, in-room safe, desk

Suite Superior

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Junior

1 bedroom, free minibar, in-room safe, desk

Room Junior

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Suite Superior

1 bedroom, free minibar, in-room safe, desk

Triple Suite Superior

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at El Beso Adults Only At Ocean El Faro - All Inclusive. You'll be 9.6 km (5.9 mi) from Macao Beach and 35.2 km (21.9 mi) from Bavaro Beach. Highlights at this all-inclusive property include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A relaxing day at Despacio Spa Centre can include massages, body wraps and facials along with hydrotherapy and mani/pedis. The restaurant, Pez Dama (No kids allow), serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 12056 square feet (1120 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 5 min drive - 2.1 km
  • Macao Beach - 15 min drive - 11.1 km
  • Cana Bay Golf Club - 23 min drive - 18.2 km
  • Iberostar Golf Course - 25 min drive - 22.4 km
  • Arena Gorda Beach - 30 min drive - 21.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Carnival - ‬12 min walk
  • ‪Spoon - ‬6 min walk
  • ‪Wink - ‬5 min walk
  • ‪Scores Sports Bar - ‬4 min walk
  • ‪Tamarindo - ‬6 min walk

About this property

El Beso Adults Only At Ocean El Faro - All Inclusive

Adults-only beachfront property with 2 outdoor pools
El Beso Adults Only At Ocean El Faro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Beso Adults Only At Ocean El Faro - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 293 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 swim-up bars
  • 3 bars or lounges
  • 12056 sq ft of conference space
  • 1120 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Dining venue
El Beso Adults Only At Ocean El Faro - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio Spa Centre. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Similar properties

Exterior

Ocean El Faro Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 3,024 reviews
The price is AU$575
includes taxes & fees
19 Aug - 20 Aug
Ocean El Faro Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Moon (No kids allow)
  • Dolce Vita (Kids Allow)
  • Margarita (Kids allow)
  • Pez Dama (No kids allow)
  • Sakura (Kids Allow)

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,056 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is an adults only section located in the Ocean El Faro hotel.
This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive
Ocean El Faro El Beso Adults All Inclusive
Resort Ocean El Faro El Beso Adults Only All Inclusive
Ocean El Faro El Beso Adults Only All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean Faro Beso Inclusive
Ocean El Faro El Beso Adults Only All Inclusive
El Beso Adults Only At Ocean El Faro All Inclusive
El Beso Adults Only At Ocean El Faro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Beso Adults Only At Ocean El Faro - All Inclusive?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at El Beso Adults Only At Ocean El Faro - All Inclusive on 28 July 2025 start from AU$745.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, El Beso Adults Only At Ocean El Faro - All Inclusive has a free self car park.

Are there any beaches close to El Beso Adults Only At Ocean El Faro - All Inclusive?

The closest beach to El Beso Adults Only At Ocean El Faro - All Inclusive is Bavaro Beach (26.4 km).

Is there a spa on site at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, Despacio Spa Centre is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a pool?

Yep, and guests love it! El Beso Adults Only At Ocean El Faro - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

Is El Beso Adults Only At Ocean El Faro - All Inclusive family-friendly?

No, El Beso Adults Only At Ocean El Faro - All Inclusive is an adults-only property.

Does El Beso Adults Only At Ocean El Faro - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, El Beso Adults Only At Ocean El Faro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Beso Adults Only At Ocean El Faro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, only service animals are allowed.

El Beso Adults Only At Ocean El Faro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1020 reviews
Rating 8 - Good. 235 out of 1020 reviews
Rating 6 - Okay. 121 out of 1020 reviews
Rating 4 - Poor. 56 out of 1020 reviews
Rating 2 - Terrible. 52 out of 1020 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ivia Saraid Rodriguez

Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Erick

Stayed 9 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean el Faro el beso is the best ever. Hospitality is top notch. The staff go above and beyond to make you feel special. The new el beso lobby is beautiful. Very impressed by this resort and the staff.

10/10 Excellent

Destinee L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! I've stayed at many all inclusive resorts and this is by far my favorite one. From the clean beautiful rooms to the hospitality of the kind staff. Whatever you needed they would go above and beyond to attend. Food was FANTASTIC for an all inclusive with multiple restaurants and a buffet all on site. Hotel was HUGE, i loved how the adults only was away from the family side but also close enough to be able to attend any activities you're interested in. Overall I would rate this place a 10/10 and would definitely recommend others to stay here!
Stayed 5 nights in Apr 2025

2/10 Terrible

Heidi

Stayed 6 nights in Mar 2025

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Before I book any resort, I read the reviews on here and reseach with the understading that there are always going to be differences in opinions and preferences. That being said, we do not recommend this resort. Here are our honest thoughts about the resort. We stayed at the all-adult side, El Beso. Good-The room was spacious. The beach and lagoon were beautiful. The pools and lazy river are nice. Needs Improvement-The food was below average. Do not have the steak at the steak house restaurant. Very disappointing. The best restaurants were the Italian and Mexican, but nothing was better than average. Poor-Overall, the service was poor. I think we had good service about 2 times the entire trip, Generally, we felt the staff was not hospitable and were indifferent towards guests. For example, we went to lunch one day and asked 3 times if we could order. After an hour of not receiving our food, we walked out. Looking around the restaurant, a lot of people looked upset. It seemed very disorganized, and the employees did not know how to multi-task. There were only 2 waiters for the entire restaurant, and other employees were standing around doing nothing. The first time we went to get towels, (on the day we arrived) the employee asked us to wait, and he used Google Translate on his phone. He then proceeded to tell us he was sick and hungry, and asked for money for food. This has NEVER happened to us before in the over 15 times we have stayed at an all-inclusive.

8/10 Good

Mircea, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at El Beso Adults Only at Ocean El Faro. Our VIP perks through Expedia made a big difference. The room was beautiful, clean, and spacious, with a nice pool view. Huge thanks to our butler Jose Miguel—he was amazing and took care of everything for us. The pools were great and never too crowded. The beach was nice, but the sunbeds were in terrible condition—worn out and uncomfortable, definitely the biggest letdown. The buffet was excellent, with lots of variety and fresh options. À la carte restaurants were hit or miss: the Steakhouse and Mexican were disappointing, but Pez Dama was outstanding—the octopus and red snapper were incredible. Overall, we really enjoyed our stay and would return, especially if the beach loungers get an upgrade.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!! This is the nicest all inclusive resort I’ve ever stayed at. Ignore any lack lustre reviews I absolutely recommend this place and plan on returning in the future! As someone who’s been to my fair share of all inclusive resorts this by far is one of the nicest! I did a lot of review reading before this trip and ended up choosing this resort. Absolutely no regrets! Not only is it beautiful, there is so much to do, it’s very clean, the staff are wonderful, and the food is great! My go to spot was a small cove on the side of the beach where the ocean was a lot calmer.
Stayed 7 nights in Apr 2025

10/10 Excellent

Shahrzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at El Beso Adults Only, and overall, it was a fantastic experience! The hotel was exceptionally clean and well-maintained throughout our stay. Our housekeeper did an outstanding job—she cleaned our room twice a day and always made sure the mini fridge was perfectly stocked. A special shoutout to our concierge/butler, Jose Miguel. He went above and beyond to make our trip seamless and enjoyable. He reserved all the à la carte restaurants for us in advance and was always available to help with anything we needed. His professionalism, friendliness, and attention to detail truly elevated our experience. The buffet restaurant was excellent—the steaks in particular were delicious, and the variety and quality of the other dishes were impressive as well. We also really enjoyed the lazy river. We had brought our own floaties , but ended up using ones left behind by others, which was super convenient. The only downside to our trip was the pushy approach regarding the membership program. We were pulled into a long, 3-hour presentation on our first day, which was not how we wanted to start our vacation. It felt a bit too aggressive and off-putting. That said, despite this one issue, I would absolutely return for another vacation. The service, amenities, and overall atmosphere made it a truly memorable stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Huel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Irisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself was decent clean and nicely located, but I wouldn’t say it exceeded my expectations. There were some small inconveniences during the stay that made it feel more average than luxurious. However, I have to give special praise to the butler assigned to us. Jose Miguel was truly exceptional professional, attentive, and always one step ahead of our needs. From making thoughtful recommendations to going out of his way to personalize our experience, his service was top-tier. It’s rare to meet someone so dedicated and genuinely kind in the hospitality industry. If the rest of the hotel matched the butler’s level of service, it would’ve been a 5-star experience without a doubt.

10/10 Excellent

JENNIFER RENAE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Vlad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 7 nights in Apr 2025

10/10 Excellent

noah, Stowe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Peter, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Feb 2025

6/10 Okay

Crystal

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Drinks were terrible and staff not that friendly. During checkout we were asked about our stay and when we mentioned the drinks were really bad the response was “next time you stay with us you can upgrade to privilege, the drinks are better”. Which is not true. There is no separate pool bars for privilege. Very disappointing. Our concierge was very good however and room was nice.
Stayed 6 nights in Apr 2025

8/10 Good

Darren Allen, sydney

Travelled with partner
Liked: Amenities
It is a beautiful clean resort. The beds and pillows were very comfortable. The pools and the lazy river were amazing. Oliver at the lobby bar was the best! By far, the best food was at the Blue Moon. We went twice. We did not enjoy the Japanese restaurant at all and the food at the Italian restaurant was awful. The steakhouse was just OK. This being said, we certainly did not go hungry. We just would have liked to see higher quality meals at least at the A La Cartes.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cove is amazing for swimming, however because it's public property, there is garbage all around it and seaweed not picked up. The food is decent at the buffet. A le carte restaurants are good as well, some of which was too salty, but all in all food is about a 7 out of 10. Staff is friendly, and we had a wonderful experience. Watch out for the guys in white shirts who try to sell you timeshare. We call them "the sharks." Stay away from the sharks! lol. If you like beach walking, this is not for you. Be sure to upgrade to adults only El Beso so you can sit in a chair on the beach by the cove, otherwise you will have to sit on the other side of the beach, which doesn't allow for swimming. El Beso adults only gives you access to a really nice Crepe restaurant for lunch, which was nice. The lazy river is fun, but bring your own flotation device as the stock is very limited at the resort. Our room was spectacular! We upgraded to an El Beso private rooftop jaccuzzi suite, which made our trip the best ever!
Stayed 9 nights in Mar 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort with delicious food options
Stayed 5 nights in Apr 2025

10/10 Excellent

Elisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! Property safe, stayed in Junior suite with rooftop jacuzzi and it was awesome! Would definitely come back
Stayed 5 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 9 nights in Mar 2025

10/10 Excellent

Benjamin Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything your looking for in an all-inclusive.
Stayed 5 nights in Apr 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing
Stayed 7 nights in Apr 2025