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El Beso Adults Only At Ocean El Faro - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for El Beso Adults Only At Ocean El Faro - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
3 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Royal Master Suite Sea View El Beso
Free minibar, in-room safe, desk, iron/ironing board
Rooftop Junior Suite El Beso

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is AU$751
includes taxes & fees
11 June - 12 June

Explore the area

Map
Carretera Uvero Alto Bavaro, Punta Cana, 23301
  • Sirenis Aquagames Water Park
    ‪5 min drive‬
  • Macao Beach
    ‪15 min drive‬
  • Cana Bay Golf Club
    ‪23 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Rooftop Junior Suite El Beso

Rooftop Junior Suite El Beso

Rooftop Junior Suite El Beso

Highlights

Air conditioning
Free minibar items
LCD TV
Jetted bath
Private bathroom
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Master Suite Sea View El Beso

Royal Master Suite Sea View El Beso

Royal Master Suite Sea View El Beso

Highlights

Separate dining area
Air conditioning
Free minibar items
LCD TV
Pillow menu
Hairdryer
Jetted bath
Private bathroom
  • 101 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite El Beso

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite El Beso

Highlights

Air conditioning
Free minibar items
LCD TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Up Junior Suite El Beso

Swim Up Junior Suite El Beso

Swim Up Junior Suite El Beso

Highlights

Air conditioning
Free minibar items
LCD TV
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

Free minibar, in-room safe, desk, iron/ironing board

Suite Master

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Superior

Free minibar, in-room safe, desk, iron/ironing board

Suite Superior

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Junior

Free minibar, in-room safe, desk, iron/ironing board

Room Junior

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Suite Superior

Free minibar, in-room safe, desk, iron/ironing board

Triple Suite Superior

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

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  • Pool
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4.5 out of 5, Wonderful, 639 reviews
The price is AU$614
includes taxes & fees
12 June - 13 June
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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at El Beso Adults Only At Ocean El Faro - All Inclusive. You'll be 9.6 km (5.9 mi) from Macao Beach and 19.3 km (12 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A relaxing day at Despacio Spa Centre can include massages, body wraps and facials along with hydrotherapy and mani/pedis. The restaurant, Pez Dama (No kids allow), serves international cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and 24-hour gym. 12056 square feet (1120 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 5 min drive - 2.1 km
  • Macao Beach - 15 min drive - 11.1 km
  • Cana Bay Golf Club - 23 min drive - 18.2 km
  • Iberostar Golf Course - 25 min drive - 22.4 km
  • Arena Gorda Beach - 30 min drive - 21.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Carnival - ‬12 min walk
  • ‪Spoon - ‬6 min walk
  • ‪Wink - ‬5 min walk
  • ‪Scores Sports Bar - ‬4 min walk
  • ‪Tamarindo - ‬6 min walk

About this property

El Beso Adults Only At Ocean El Faro - All Inclusive

Adults-only beachfront property with 2 outdoor pools
El Beso Adults Only At Ocean El Faro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Beso Adults Only At Ocean El Faro - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There's a restaurant on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. This Colonial property also offers outdoor tennis courts, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 293 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 swim-up bars
  • 3 bars or lounges
  • 12056 sq ft of conference space
  • 1120 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Dining venue
El Beso Adults Only At Ocean El Faro - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio Spa Centre. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Similar properties

Exterior

Ocean El Faro Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 2,712 reviews
The price is AU$599
includes taxes & fees
11 June - 12 June
Ocean El Faro Resort - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Moon (No kids allow)
  • Dolce Vita (Kids Allow)
  • Margarita (Kids allow)
  • Pez Dama (No kids allow)
  • Sakura (Kids Allow)

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,056 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is an adults only section located in the Ocean El Faro hotel.
This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive
Ocean El Faro El Beso Adults All Inclusive
Resort Ocean El Faro El Beso Adults Only All Inclusive
Ocean El Faro El Beso Adults Only All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean Faro Beso Inclusive
Ocean El Faro El Beso Adults Only All Inclusive
El Beso Adults Only At Ocean El Faro All Inclusive
El Beso Adults Only At Ocean El Faro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Beso Adults Only At Ocean El Faro - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at El Beso Adults Only At Ocean El Faro - All Inclusive on 11 June 2025 start from AU$750.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, El Beso Adults Only At Ocean El Faro - All Inclusive has a free self car park.

Are there any beaches close to El Beso Adults Only At Ocean El Faro - All Inclusive?

The closest beach to El Beso Adults Only At Ocean El Faro - All Inclusive is Macao Beach (6.2 km).

Is there a spa on site at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, Despacio Spa Centre is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a pool?

Yep, and guests love it! El Beso Adults Only At Ocean El Faro - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

Is El Beso Adults Only At Ocean El Faro - All Inclusive family-friendly?

No, El Beso Adults Only At Ocean El Faro - All Inclusive is an adults-only property.

Does El Beso Adults Only At Ocean El Faro - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, El Beso Adults Only At Ocean El Faro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at El Beso Adults Only At Ocean El Faro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, only service animals are allowed.

El Beso Adults Only At Ocean El Faro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1012 reviews
Rating 8 - Good. 240 out of 1012 reviews
Rating 6 - Okay. 123 out of 1012 reviews
Rating 4 - Poor. 57 out of 1012 reviews
Rating 2 - Terrible. 56 out of 1012 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathi Armella

Travelled with partner
Liked: Amenities, property conditions & facilities
We really enjoyed staying here. Many places to eat with good food. We loved our porch with the swing to sit in and read. We relaxed by the pools and also on the beach every day. We loved how they kept our room clean and at night they left us nice little mints and always made our bed look so nice. The bartender in the lobby was always so nice to make me a good coffee in the mornings. We enjoyed many Margaritas too. They tasted very good, not the fake mix kind. We enjoyed breakfast every morning down by the beach.
Stayed 7 nights in Feb 2025

6/10 Okay

Mary Jayne

Travelled with family
Liked: Staff & service
Pros: Beautiful beach and lagoon for swimming, lots of pool choices, most of the staff were wonderful. We were assigned a butler which we didn't understand but Jose was friendly and helpful. Cons: Loud music near one of the bars every evening until 11pm... Some of the entertainment was not on par for the type of resort we were at - especially the Michael Jackson show on Friday nights (not good at all). Food options - booked 3 dinners at reservation only restaurants - the Steakhouse served me raw bacon on my beef kabobs, portions were tiny. Italian and Sakura were understaffed and we didn't even end up dining there. Main buffet restaurant was loud and chaotic...almost slipped on the greasy floor several times in the food area. We mostly ate at the smaller buffet place near the beach. Quieter and staff were awesome. They don't put spoons on all the table settings which was weird. We were always looking for spoons. Room was ok - was always muggy in the room and I should have asked for a dehumidifier. Even the sheets felt wet which was very uncomfortable to sleep in. Getting a bed or chairs near the pool was a game - I had to wake up at 5am every morning to put our stuff on one of them unless they were all gone by 7am. Towels kept running out near the pool. Bars were just ok and drinks were just alright. There was 1 gift shop at the resort which was overpriced and limited selection. We did an excursion called Ocean Spa and it was nice being out on the water.
Stayed 7 nights in Mar 2025

4/10 Poor

RHODORA, ETOBICOKE

Stayed 4 nights in Mar 2025

10/10 Excellent

Howard Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Normally I don’t write reviews. However, due to the impeccable service of our butler Jose Miguel Jimenez I feel compelled to. My wife and I stayed on the El Beso side of the resort for one week. Jose was there for our every need. Even to the point of coming up to us to see if we needed anything when he saw us out enjoying the resort. On our last evening there he set up a romantic dinner for us since we were there celebrating our 40th wedding anniversary. First Class Service!!!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing. The staff was so helpful and friendly. I was treated like a VIP guest and my butler Jose Miguel helped with any request I had. If I was a reservation for one of the reservation only restaurants he made sure to get me one, he allowed me to stay in my room past check out time without any additional fees as well as any other request I may have had. Jose definitely made my trip simple and more enjoyable than I expected it would be. I will definitely visit again and highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sadri

Travelled with family, Travelled with group
Liked: Property conditions & facilities
We really enjoyed specially the lagoon. The water are very clean the service. Excellent the people so nice I have to mention. I love feeding cats and the dog. The best resorts I ever been in DR hundred percent we will come back.
Stayed 10 nights in Feb 2025

6/10 Okay

Ronald Lee

Travelled with partner
Jose the butler was the highest level of professionalism. He was very accommodating and available. It’s evident he cares about his job. He followed through with all things he promised. Some but not all waiters, waitresses and staff were rude, un-accommodating and had a no care attitude. Especially horrible were the ones in the privilege restaurant.The common areas like the lobbies were updated but the Royal Master Suite we were in was outdated. Many of the staff seemed out right lazy!
Stayed 7 nights in Mar 2025

6/10 Okay

Jihan

Travelled with group
Liked: Cleanliness, property conditions & facilities
This was my first time staying at an all-inclusive hotel. We chose the adult only side because we thought it would be the better choice, but there was no big difference from the adult side to the regular side. All the food is on the regular side of the resort. The buffets were not that great and the à la carte restaurants give you small servings. I did not like that people reserved beach beds early in the morning. The beach chairs on the adult side are very limited.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me gusto de este hotel fue las instalaciones y la playa
Stayed 4 nights in Feb 2025

6/10 Okay

Dillon

Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Mar 2025

8/10 Good

GLENDON, Warkworth

Liked: Amenities
The facilities, food and service were very good. The only problem was that most of the front-line staff could not speak English, so it was very difficult to ask questions (examples—how do i get a tube to float in the “lazy river” or how is a certain menu offering prepared).
Stayed 7 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 7 nights in Feb 2025

8/10 Good

jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wifeand I stayed at El Beso Hotel & Resort, and we had such a relaxing and enjoyable time! The resort itself is the perfect place to unwind—I loved the spa, the beach, and the pool, and there were plenty of great restaurant options to choose from. The staff was amazing—so friendly, lively, and always ready to help. Our concierge, Jose, was super friendly and checked in with us to see if we needed help with dinner reservations or excursions. He pointed us in the right direction and connected us with the best people, making things easy. While we didn’t need a ton of assistance, it was nice knowing he was there if we needed anything. On top of that, we met some great people along the way, which made the trip even better. Overall, it was such a great experience, and I’d definitely come back!
Stayed 9 nights in Feb 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spring 2025 Trip

The hospitality was good. The hotel was beautiful and well-kept. The food wasn't that great.
Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
We were surprised at how much repair and basic maintenance the buildings needed. Pool tiles were missing and swim up bar counters were cracked. The worst part was the condition of poolside and beech lounge chairs. They were filthy, broken and the most uncomfortable things I’ve ever used.
Stayed 5 nights in Feb 2025

8/10 Good

Frances

Travelled with partner
Liked: Staff & service, property conditions & facilities
The resort was beautiful staff friendly very accommodating . We had a butler named Jose Miguel he was amazing ! Great service ! Anything needed , he was able to provide , he was professional made our reservations booked our taxi back to airport helped with any questions needed. The food was not all that, I’ve had better food but options were there . Overall great resort , great staff.
Stayed 4 nights in Feb 2025

4/10 Poor

Meighan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
our toilet didn't work. they had to come back multiply times to fix it. the refrigerator stopped working when it rained it rained in our room. the main building smelled horrible. the hibachi was not that good. did not like all the people trying to see us things when we were just trying to walk around on our HONEYMOON!!
Stayed 6 nights in Nov 2024

10/10 Excellent

Donald Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

rosy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the beauty of the Royal Palm room. I was upgraded to a better room and loved the view.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nayobe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Stayed 3 nights in Feb 2025

8/10 Good

Melvin Ellery

Liked: Staff & service, amenities
Resort was really nice. Need to upgrade rooms with humidity concerns
Stayed 7 nights in Feb 2025

10/10 Excellent

Jakeyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & great food selections I’ll be back to this exact property
Stayed 4 nights in Feb 2025

6/10 Okay

Raymond E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Guests service sucks. Tried to rent a handicap scooter didn't have enough money so i needed to use the atm which is in their language so I asked for help to get the money but she was of no help. Didn't get to scooter plus i was charged $200.00 that i never got. When I told her about it she didn't believe me. Most of the time the food was good but not the buffet mostly cold.
Stayed 7 nights in Feb 2025