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Occidental Punta Cana - All Inclusive

4.0 star property
Seafront property with spa services, near Cocotal Golf and Country Club

Photo gallery for Occidental Punta Cana - All Inclusive

3 outdoor pools, pool loungers
Exterior
1 bedroom, down duvets, in-room safe, individually decorated
On the beach, white sand, beach towels, snorkelling
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
The current price is AU$268
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
España Avenue, Bávaro, Punta Cana, La Altagracia, 23301
  • Place, Cortecito Beach
    ‪5 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪5 min drive‬
  • Place, Los Corales Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe)

Superior Room (Deluxe)

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Sofa bed
  • 76 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Studio Suite, Oceanfront

1 bedroom, down duvets, in-room safe, individually decorated

Junior Studio Suite, Oceanfront

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Royal Level)

Suite (Royal Level)

Suite (Royal Level)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(291 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront

Superior Room, Oceanfront

8.2 out of 10
Very good
(13 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Royal Level)

Superior Room (Royal Level)

Superior Room (Royal Level)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, Oceanfront (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, Oceanfront (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Oceanfront (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Oceanfront (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Punta Cana - All Inclusive. You'll be 0.3 km (0.2 mi) from Cortecito Beach and 3.2 km (2 mi) from Los Corales Beach. Highlights at this beachfront property include 11 restaurants, 3 outdoor swimming pools and 10 bars/lounges. .A day of pampering can include deep-tissue massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, El Alcázar, is open for breakfast, lunch and dinner. At the property's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find free beach club on site, and enjoy the 2 outdoor tennis courts and nightclub. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Bávaro property include Cocotal Golf and Country Club and Downtown Punta Cana.

What's nearby

  • Cortecito Beach - 5 min walk - 0.5 km
  • Cocotal Golf and Country Club - 5 min drive - 2.4 km
  • Los Corales Beach - 5 min drive - 3.3 km
  • Arena Gorda Beach - 9 min drive - 5.1 km
  • Bavaro Beach - 14 min drive - 8.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 44 min drive

Restaurants

  • ‪El gaucho - ‬7 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive
  • ‪24/7 Pub - ‬5 min drive
  • ‪Focaccia Ristorante - ‬5 min drive
  • ‪Beach Club Bar - ‬5 min walk

About this property

Occidental Punta Cana - All Inclusive

Seafront property with spa services, near Cocotal Golf and Country Club
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Occidental Punta Cana - All Inclusive, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 11 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 860 guestrooms or units
  • 3 levels
  • 17 buildings
  • 11 dining venues
  • 10 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. Plasma televisions are featured in guestrooms.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caracolas
  • El Alcázar
  • La Hacienda
  • Las Reses
  • Via Veneto

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Gym
  • Kayaking
  • Nightclub
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's club
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Built in 2000
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind, solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses wind, solar and geothermal energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental Grand Punta Cana
Occidental Grand Punta Cana All Inclusive
Occidental Punta Cana Grand
Punta Cana Grand Occidental
Occidental Grand Punta Cana All Inclusive Resort
Occidental Punta Cana All Inclusive Resort
Occidental All Inclusive Resort
Occidental Punta Cana
Occidental Punta Cana All Inclusive
Occidental All Inclusive
Occidental Inclusive Resort
Occidental Punta Cana All Inclusive
Occidental Punta Cana All Inclusive Resort
Occidental Punta Cana - All Inclusive Punta Cana
Occidental Punta Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Punta Cana - All Inclusive?

Occidental Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Punta Cana - All Inclusive?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Occidental Punta Cana - All Inclusive on 27 Oct 2025 start from AU$268.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Punta Cana - All Inclusive?

Yep, Occidental Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Occidental Punta Cana - All Inclusive?

Yep, Occidental Punta Cana - All Inclusive is a short 4-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at Occidental Punta Cana - All Inclusive?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Occidental Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Occidental Punta Cana - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Occidental Punta Cana - All Inclusive?

Occidental Punta Cana - All Inclusive features 3 outdoor pools, a nightclub and 11 restaurants.

What makes Occidental Punta Cana - All Inclusive a romantic place to stay?

Couples spa treatments and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Occidental Punta Cana - All Inclusive.

Does Occidental Punta Cana - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Punta Cana - All Inclusive?

No, Occidental Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Punta Cana - All Inclusive?

Yep, they've got a beach bar and 11 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Punta Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Punta Cana - All Inclusive?

No, pets and service animals are not allowed.

Occidental Punta Cana - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 811 out of 1873 reviews
Rating 8 - Good. 497 out of 1873 reviews
Rating 6 - Okay. 296 out of 1873 reviews
Rating 4 - Poor. 138 out of 1873 reviews
Rating 2 - Terrible. 131 out of 1873 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Divendra Sharma

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the food was excellent, the amenities and the room was very clean. We went to another hotel the previous month and this one was definitely the best of them. Highly recommend if you are traveling with family or alone.
Stayed 7 nights in Jul 2025

6/10 Okay

Donald Joeseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Occidental Punta Cana was OK, but far from the best we have experienced and far below what the pictures present. The specialty restaurants were good, but the buffets were disappointing. If you like bacon and sausage for breakfast, this is not the place for you. No bacon, and "sausage" was various forms of hotdogs. The pool was generally dirty (unvacuumed and floating scum in areas). This was partly due to the swim up bar that was usually surrounded by semi-drunk people who were spilling drinks and who knows what else. Towels were a big problem. We only had 4 clean beach towels all week for two adults. It was the 2nd day before we got a towel at all. My biggest disappointment was that many of the listed amenities did not exist or were only available to membership levels that are not available on Expedia. There simply was no gym, even though it is listed. There was no hot tub with public access, even though that is listed. Kayaking, sailing, and windsurfing are listed, but that means going to the neighboring property and paying. My family and I take a Caribbean vacation just about every year (40+ in the last 35 years). Occidental Punta Cana was not horrible, but it was far below other places that we have stayed in Punta Cana. My wife's general opinion was that they were always more concerned about saving a buck rather than ensuring the best experience for their guests. We got a great deal on the price, but that doesn't always result in the best vacation.
Stayed 7 nights in Jul 2025

6/10 Okay

Gilbert

Stayed 4 nights in Jul 2025

2/10 Terrible

Ruvini

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal level personal was amazing
Stayed 7 nights in Jul 2025

10/10 Excellent

Tharanga

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

4/10 Poor

Arianna I, Chicopee

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The resort itself is beautiful—no doubt. It’s right on the beach, and the beach is clean. Every night they bring out a bulldozer to clear the seaweed, and I appreciated that. The rooms are also super quiet—you really don’t hear anything from the outside, which made for peaceful nights. Now… the food? Terrible. If you’re on a diet or trying to lose weight, this might actually be the place for you, because you’re not going to want to eat much. But if you’re Dominican, or just came here hoping for authentic Dominican food—don’t count on it. No tres golpes, no queso frito, not even the right kind of salami. Fruit options? Only watermelon, pineapple, and passion fruit. No mangú, no variety. You’d think an all-inclusive would have you covered, but not here. Drinks were in plastic cups (yes, even the beer), and most of the time you had to get them yourself—there was barely any catering or service. It took forever to get drinks, and the bar staff felt overwhelmed. I’ve been to other resorts like Lifestyle, and they do a way better job with both food and activities. Also, the first 3 nights our AC wasn’t working. We had to tell the front desk three times before anything was done—and only after we asked to switch rooms did they finally fix it. Room service also wasn’t included, which makes no sense for an all-inclusive stay. I’ll say this: the grounds are beautiful, it’s peaceful, and the beach is really well taken care of. But the food and service need serious work. I lost weight
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicole Santana

Stayed 4 nights in Jun 2025

2/10 Terrible

rodica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, outdated, and dirty. The air conditioning was broken and we had to be relocated 3 times before finding a suitable room. The food in the dining area was very limited, the pool was very dirty, and the bathrooms were dirty and brokendown. This should not be labeled as a 4 star resort, it's more like a dump. I would never book this place again. Stay away.
Stayed 9 nights in Jul 2025

8/10 Good

Deveraux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall the resort was fine ....there are a few options you can get involved in ....plenty of options for food
Stayed 4 nights in Jul 2025

8/10 Good

ma xenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: Our sheets were not change for our 6 days stay. Waters smell funny in room shower and faucet. Repetitive main dishes buffet. Beach has white sand. Pros:Friendly staffs. Clean hotel. Delicious desserts buffet. Nice ambiance... live music. Beach has lots of alg
Stayed 5 nights in Jul 2025

6/10 Okay

Sybriya Chijay

Stayed 6 nights in Jul 2025

6/10 Okay

Victor

Travelled with family
First thing was we’re supposed to have four rooms together ended up getting separated first two days no hot water and then after that all the pressuring on buying stuff they want to have these people on top of you to buy stuff that was ridiculous every time you turn around somebody in front of you trying to sell something to you
Stayed 7 nights in Jul 2025

10/10 Excellent

Marilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks 😊
Stayed 3 nights in Jul 2025

8/10 Good

caitlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. We thought the food especially at the reserve restaurants was exceptionally good. Overall impressed at how many people were there and how well kept it was.
Stayed 6 nights in Jul 2025

8/10 Good

Paul Michael

Stayed 7 nights in Jul 2025

8/10 Good

Paul Michael

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel overall was good. The a la carte restaurants were really good. The buffet was decent but seemed to decline over our week stay. I guess we were always able to find something to eat though. The housekeeping was definitely subpar. They didn’t even show up two of the days. The other days they didn’t clean very well (yes, we tipped them well). But they did give us whatever we asked for (extra water, beer, towel, etc). Beach was pretty nice. They did a great job cleaning up seaweed. There were a ton of vendors that didn’t want to take no for an answer a couple of days, and other days they walked away as soon as we said not interested. They drinks were pretty good. Not too strong and not too weak. Most of the staff were super friendly and happy. They were very helpful and accommodating with my daughter with a disability. Pools were very nice. Perfect temperature for us. And they were clean. The buildings were definitely outdated but still maintained well. The rooms (other than poor cleaning) were nice except for the patio doors. We were in a ground level room and the patio door locks were pretty poor quality.
Stayed 7 nights in Jul 2025

6/10 Okay

Sally De La

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall it was Okay- food was okay, pool was dirty and the room was not that cold. But staff were nice, rooms nice and always cleaned.
Stayed 5 nights in Jun 2025

6/10 Okay

Merin

Travelled with group
Liked: Staff & service
Only one buffet open mostly all day. Nothing 24 hours. Have to pay for room service. Towels and sheets all had some sort of stain on them. Can’t make reservations to the restaurants day of - mostly only the next day. The restaurants also are never full so I’m guessing this is more of a staffing issue. Nice beach however and foam pool party was good but it also started over an hour late.
Stayed 3 nights in Jul 2025

6/10 Okay

Dharmendra, Woodhaven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean grounds
Stayed 4 nights in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Over all nice resort to stay but need to work on the food was there a few months ago food was great. This time around it lacked flavor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anet, Miami Gardens

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We lost our cámara but was okay
Stayed 7 nights in Jun 2025

2/10 Terrible

Harpreet

Travelled with family and small children
Disliked: Amenities
Bad food, rude staff at reception even after tipping them constantly, no umbrellas at the beach..
Stayed 5 nights in Jun 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025