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Occidental Caribe - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club

Photo gallery for Occidental Caribe - All Inclusive

On the beach, white sand, beach towels, beach massages
Buffet
Front of property - evening/night
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property

Popular amenities

  • Hot tub
  • Room service
  • All-inclusive
  • Breakfast included
  • Bar
The current price is AU$311
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301
  • Arena Gorda Beach
    ‪15 min walk‬
  • Cana Bay Golf Club
    ‪4 min drive‬
  • Iberostar Golf Course
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room

1 bedroom, free minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea Facing

Superior Room, Sea Facing | Aerial view

Superior Room, Sea Facing

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 72 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

1 bedroom, free minibar, in-room safe, desk

Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Beach/ocean view

Room, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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Paradisus Grand Cana - All Suites - All Inclusive

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  • Pool
  • All-inclusive
  • Spa
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4.2 out of 5, Very good, 1,065 reviews
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includes taxes & fees
12 Aug - 13 Aug
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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Caribe - All Inclusive. You'll be within a 20-minute walk of Cana Bay Golf Club and 2.6 km (1.6 mi) from Arena Gorda Beach. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, La Hacienda, serves Mexican cuisine and is open for lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, marina and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Bávaro property include Iberostar Golf Course and Cocotal Golf and Country Club.

What's nearby

  • Arena Gorda Beach - 15 min walk - 1.3 km
  • Cana Bay Golf Club - 4 min drive - 1.5 km
  • Punta Blanca Golf Course - 5 min drive - 2.1 km
  • Iberostar Golf Course - 9 min drive - 6.5 km
  • Cortecito Beach - 13 min drive - 8.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 37 min drive

Restaurants

  • ‪La Altagracia - ‬8 min walk
  • ‪La Güira - ‬6 min walk
  • ‪Mangu - ‬6 min drive
  • ‪Sports Bar - ‬6 min walk
  • ‪Ipanema Restaurant - ‬8 min walk

About this property

Occidental Caribe - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cana Bay Golf Club
Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 87 square feet (8 square metres) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

  • 798 guestrooms or units
  • 4 levels
  • 7 buildings
  • 8 dining venues
  • 8 bars or lounges
  • 87 sq ft of conference space
  • 8 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Occidental Punta Cana - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, 1,688 reviews
The price is AU$347
includes taxes & fees
24 Aug - 25 Aug
Occidental Punta Cana - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Hacienda
  • Marenostrum
  • Paris
  • Rincon Criollo
  • Tokio

Things to do

  • 23 slot machines
  • 3 gaming tables
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • 7 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [During spring break, check-in may be at the theatre]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Caribe - All Inclusive?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Occidental Caribe - All Inclusive on 24 Aug 2025 start from AU$311.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Caribe - All Inclusive?

Yep, Occidental Caribe - All Inclusive has a free self car park.

Are there any beaches close to Occidental Caribe - All Inclusive?

The closest beach to Occidental Caribe - All Inclusive is Bavaro Beach (12.3 km).

Is there a spa on site at Occidental Caribe - All Inclusive?

Yep, there is an onsite spa at Occidental Caribe - All Inclusive. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Occidental Caribe - All Inclusive have a pool?

Yep, and guests love it! Occidental Caribe - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Occidental Caribe - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

Is Occidental Caribe - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Occidental Caribe - All Inclusive is a hit with families.

Does Occidental Caribe - All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Caribe - All Inclusive?

No, Occidental Caribe - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Caribe - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Caribe - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Caribe - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Occidental Caribe - All Inclusive?

There isn't one on site, but Cana Bay Golf Club is a short 18-minute walk away.

Occidental Caribe - All Inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 414 out of 1592 reviews
Rating 8 - Good. 336 out of 1592 reviews
Rating 6 - Okay. 285 out of 1592 reviews
Rating 4 - Poor. 232 out of 1592 reviews
Rating 2 - Terrible. 325 out of 1592 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristen Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The food was not great, the people were not friendly and the room was not clean and things were broken. Would not recommend.
Stayed 7 nights in Apr 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Cleanliness, amenities
The pool area and beach were very nice. Towels ran out quickly and were not replenished. Food was very poor quality. Fitness center only had one working treadmill. Sliding glass door in room didn’t slide easily. This was reported to concierge and they sent someone. First time the person came when we were not in the room. Second time the person came when my son was in the bathroom. When we checked in, we were not provided room keys, only towel keys. Property needs a lot of updates.
Stayed 4 nights in Apr 2025

2/10 Terrible

Ramona

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are in very bad condition, and the waiters are very rude.
Stayed 2 nights in Apr 2025

6/10 Okay

Stepheine

Travelled with family and small children
Hotel bathrooms are old, rusty pipes. Shower tub combo is too small. Handrail in bathtub makes it difficult to shower. Toilet flooded then wouldn't flush . Disappointing. We changed rooms Looked at 3 other rooms the rooms smell musty, moldy and one smells like gas fumes.
Stayed 3 nights in Apr 2025

4/10 Poor

Adrian

Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Stayed 3 nights in Apr 2025

4/10 Poor

Blanca

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The food in the buffet was terrible. Food had no flavor and some of it was cold even when the food was “fresh.” Staff was disorganized during check in and most were unfriendly.
Stayed 7 nights in Apr 2025

4/10 Poor

Katherine, Emporia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food was not good. Most of the staff didnt speak enough English to understand anything beyond the few usual words such as beer, water, Coke, etc. For example, we asked for salt and pepper and they brought us Salsa. There were NO shells on the beach! I have never been to a beach where there are no shells. So strange. We were bored and ready to leave about the 3rd day and still had 3 more days. A pool table, games, some entertainment would have been nice. If you are just wanting unlimited alcohol for a cheap stay, this may work for you, but if you are a foodi or want some entertainment, I would pick another resort.
Stayed 6 nights in Apr 2025

2/10 Terrible

JUAN

Disliked: Cleanliness

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the boogie tour, they cancel the tour and dont inform or give us notice about the holiday .when we separate
Stayed 3 nights in Apr 2025

6/10 Okay

Denisse, Toa Alta

Travelled with family and small children
Liked: Staff & service
The attention and service of the staff was amazing want to point that out specially for Cindi that tried to help us. We had issue with the A/C since the day we arrived, it was just like a fan no cool at all. We reported it that same day we got there and nothing was done and also the shower was cloged and all the water remained there for a while. The next day we talked with Cindi and reported the same and she tried to helped us giving us other room but we checked it first and the A/C was the same way. It's unfortunate that the A/C seems not to be working as it should and the other thing I think the hotel needs to work on is having more variety in the buffet and also they should have other food options available.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mayra Ivette Cintron de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 3 nights in Apr 2025

2/10 Terrible

Radko S

Liked: Cleanliness, staff & service, property conditions & facilities
Oll nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Occidental Cabre was a very clean and enjoyable place to stay. The beach was amazing and clean. The staff we very accommodating. A special thank you to Cliford,Stephany,Emanual,David and Francia for making our 40th wedding Anniversary very memorable. We loved the people and the Domincian was a beautiful place to visit. We will be back. 5 star all the way.
Stayed 9 nights in Mar 2025

4/10 Poor

Blake

Disliked: Cleanliness, property conditions & facilities
Not good for the price
Stayed 4 nights in Mar 2025

2/10 Terrible

Andy

Disliked: Staff & service, property conditions & facilities
Un asco de hotel, el aire acondicionado no funciona en ninguna habitación, la limpieza pobre, el buffet nada variado, comida mala. Servicio pésimo
Stayed 4 nights in Apr 2025

8/10 Good

Maximo, Kissimmee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Infrastructure improvements are needed as the building is old. Although efforts are being made to keep it functional, the bathrooms, for example, are deteriorated for a resort. Additionally, the furniture is outdated.
Stayed 2 nights in Apr 2025

8/10 Good

Jason Michael

Liked: Amenities
The property itself was beyond breathtaking, the ocean view is out of this world!! The staff does a phenomenal job taking care of the property and facilities! The only downside was the casino, especially the blackjack table, I witnessed the dealers cheaters, and dealing cards from behind the front card in the shoe. Then if you win, they ring a bell for you to go to this “special table “ to win the jackpot, stay away from blackjack and stay away from the other special table, it’s a scam, I lost over $1,000 in less than 30 minutes. Other than that, the experience was exceptional.
Stayed 6 nights in Apr 2025

6/10 Okay

Patricia

Liked: Staff & service
I like pool and beach..
Stayed 3 nights in Apr 2025

2/10 Terrible

Joseluis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff rude had pay for my upgraded room because their room was leaking water from the ceiling and the suite was the same problem Room service horrible serve you food from Buffett and charge you They don’t even change sheets in the room They’re very rude
Stayed 3 nights in Apr 2025

10/10 Excellent

Freddy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff is great, they want you to have a nice time and enjoy yourself, and the hotel is very nice, the pool has a swim-up bar where we spent most of our time lol. Would visit again.
Stayed 3 nights in Apr 2025

8/10 Good

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and the hotel is beautiful. Buffet food is ok, alcholic drinks are ok, rooms are clean, and the Japanese Restaurant was our favorite.
Stayed 3 nights in Apr 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love SPA personnel. They really take care of you. Room service horrible as well cleaness.
Stayed 3 nights in Apr 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is far from the city , there is not good or public transportation, you can not walk outside or to go shopping .
Stayed 3 nights in Apr 2025

2/10 Terrible

Heriberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La Peor experiencia , mala calidad de comida, piscina sucia ,habitaciones con condiciones de motel de carretera. Baños con alta falta de mantenimiento y limpieza. Para cancelar tratan de culpar de pago de penalidad a expedía , cuando son ellos que la cobran . Si no quieres tener una vacaciones de no vallas . Terrible todos los reviews malos son reales .
Stayed 3 nights in Apr 2025