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Occidental Caribe - All Inclusive

Where to?

Dates

May 2026

June 2026

On the beach, white sand, beach towels, beach massages

Free minibar, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa pool
Breakfast included
All-inclusive
Parking included

includes taxes & fees

27 May - 28 May

Explore the area

Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301

Place, Arena Gorda Beach
‪19 min walk‬
Place, Cana Bay Golf Club
‪17 min drive‬
Place, Bavaro Beach
‪37 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪39 min drive‬

Room options

Double Room

33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Room, Ocean View

Ocean view
33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Family Room

72 sq m
1 bedroom
Sleeps 6
1 King Bed
Free Wi-Fi

Premium Suite (Level)

Excellent

56 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Superior Room

Good

33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

Superior Room, Sea Facing

Sea view
33 sq m
1 bedroom
Sleeps 4
1 King Bed
Free Wi-Fi

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Occidental Caribe - All Inclusive. You'll be within a 20-minute walk of Arena Gorda Beach and 3.4 km (2.1 mi) from Punta Blanca Golf Course. Highlights at this beachfront property include 8 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, La Hacienda, serves Mexican cuisine and is open for lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free water park, marina and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Bávaro property include Cana Bay Golf Club and Cocotal Golf and Country Club.

What's nearby

Arena Gorda Beach - 19 min walk - 1.6 km
Cana Bay Golf Club - 17 min drive - 5.1 km
Cocotal Golf and Country Club - 19 min drive - 11.9 km
Los Corales Beach - 28 min drive - 14.5 km
Bavaro Beach - 37 min drive - 18.2 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 42 min drive

Restaurants

‪La Altagracia - ‬14 min walk
‪Tarantela - ‬12 min walk
‪Selections Buffet - ‬4 min drive
‪Mangu - ‬6 min drive
‪Quisqueya - ‬14 min walk

About this property

Occidental Caribe - All Inclusive

Occidental Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Caribe - All Inclusive offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There are 8 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 87 square feet (8 square metres) and includes conference space. A casino, a children's pool, and a nightclub are also featured at the family-friendly Occidental Caribe - All Inclusive. You'll have access to the indoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Punta Cana property.

798 guestrooms or units

4 levels

7 buildings

8 dining venues

8 bars or lounges

87 sq ft of conference space

8 sq. m of conference space

Built in 2000

Buffet breakfast (free)

Casino

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Computer for guest use

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar on the beach

Bar by the pool

Swim-up bar

Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

8 June - 9 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
8 bars/lounges
8 restaurants
A beach bar
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

La Hacienda
Marenostrum
Paris
Rincon Criollo
Tokio

Things to do

23 slot machines
3 gaming tables
3 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Casino
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Indoor pool (guest access)
Kayaking
Nightclub
Personal motorised watercraft
Pilates classes
Playground
Rock climbing
Sailing
Sauna
Shopping centre
Steam room
Surfing/bodyboarding
Table tennis
Tennis
Tennis lessons
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Access to nearby indoor pool
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room babysitting
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

87 square feet of conference space
Computer station

Outdoors

Beach towels
Garden
Marina
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

4 floors
7 buildings
Banquet hall
Built in 2000
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub
Free toiletries
Hair dryer
Towels provided

Entertainment

32-inch LCD TV
IPod dock

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service
Refrigerator
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Heated floor
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [During spring break, check-in may be at the theatre]

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Occidental Caribe - All Inclusive

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Valentine's Day (14 February) Gala Dinner per adult: USD 35
Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo

All Inclusive Barcelo Punta Cana

All Inclusive Punta Cana Barcelo

Barcelo All Inclusive

Barcelo All Inclusive Punta Cana

Barcelo Punta Cana

Occidental Caribe All Inclusive All-inclusive property

Punta Cana All Inclusive Barcelo

Punta Cana Barcelo

Punta Cana Barcelo All Inclusive

Barcelo Dominican Punta Cana

Barcelo Premium Punta Cana

Barcelo Punta Cana Hotel Punta Cana

Barcelo Punta Cana Resort

Breezes Punta Cana

Occintal Caribe Inclusive inc

Barceló Punta Cana

Occidental Caribe All Inclusive Punta Cana

Barcelo Bavaro Punta Cana

Bavaro Beach Resort

Barcelo Bavaro Beach Punta Cana

Bavaro Beach Hotel

Barceló All Inclusive

Occidental Caribe All Inclusive

Occidental Caribe Punta Cana

Occidental Caribe

Occidental Caribe - All Inclusive Punta Cana

Occidental Caribe - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Caribe - All Inclusive?

As of 9 May 2026, prices found for a 1-night stay for 2 adults at Occidental Caribe - All Inclusive on 27 May 2026 start from AU$315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Caribe - All Inclusive?

Yep, Occidental Caribe - All Inclusive has a free self car park.

Are there any beaches close to Occidental Caribe - All Inclusive?

Yep, Occidental Caribe - All Inclusive is a short 20-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and waterskiing.

Is there a spa on site at Occidental Caribe - All Inclusive?

Yep, there is an onsite spa at Occidental Caribe - All Inclusive. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Occidental Caribe - All Inclusive have a pool?

Yep, and guests love it! Occidental Caribe - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Occidental Caribe - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Occidental Caribe - All Inclusive?

Occidental Caribe - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

Is Occidental Caribe - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Occidental Caribe - All Inclusive is a hit with families.

Does Occidental Caribe - All Inclusive serve breakfast?

Sure does, free buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Occidental Caribe - All Inclusive?

No, Occidental Caribe - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Caribe - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Occidental Caribe - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Caribe - All Inclusive?

No, pets and service animals are not allowed.

Occidental Caribe - All Inclusive Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

10/10 Excellent

Dayna

Travelled with group

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent stay! The resort was clean, the room was very nice and the pools and beach were amazing. Somehow we had a premium level package so we were assigned a butler and he was fantastic. There were a couple hiccups with our room keys and room safe and the staff dealt with them so quickly. My only criticism is that the food was so so but thats to be expected at a big resort like this. Id come here again!

Stayed 7 nights in Jan 2026

8/10 Good

Moss

Travelled with family

6 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Decent place staff was friendly

Stayed 5 nights in Jan 2026

8/10 Good

MICHAEL

4 Feb 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa Anne, Airdrie

Travelled with family and small children

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Occidental Caribe resort over all was very good, but our butler, Juan Carlos is who made our vacation EXELLENT. Juan greeted us at check-in and assured us that he would take care of all our needs, Juan was true to his word! We were a family of 14 in 6 rooms, and Juan remembered each of us and our room numbers. Juan also greeted us with voice message every morning, made our reservations in restaurants, stopped by to visit pool-side, and even personally dropped a friut plate the night befor we left. Juan was fun, friendly, efficient and dedicated. Juan quickly went from staff to friend to family. Thank you Juan Carlos!!! We have stayed in Barcelo properties in the past and have always had a wonderful experience. We could see signs of age in the rooms but we could also see the commitment to update as well. For example, one of our party saw an elevator full of new beds, and staff working diligently in rooms. Our only disappointment was the quality and variety of food. We didn't go hungry by any means but that is the only area Occidental Caribe could improve. Thank you everyone for making our family vacation wonderful!!!

Stayed 10 nights in Jan 2026

10/10 Excellent

Chantel Marie, Airdrie

Travelled with family, Travelled with family and small children, Travelled with partner

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff and the resort atmosphere was very fun and comfortable. Also, a great mix of young, old and everyone in between!

Stayed 9 nights in Jan 2026

10/10 Excellent

Maurie

Travelled with family

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The stay was great. The staff was excellent. The hotel is well maintained, crews painting and lawn care every day. The restaurants were good. Don't know why other websites give this property bad ratings. Definitely not true. Maurie J. Toronto

Stayed 14 nights in Jan 2026

6/10 Okay

Norman Francis

Travelled with partner

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The initial room had one dresser that, when I tried to open the drawer, the front came off in my hand. Rather than replace the dresser, they changed our room to one overlooking the pool. However, they failed to tell us that the pool was very, very noisy from morning to late afternoon. The toilet, for the first three days, did not flush properly. They replaced it on the fourth day. The food was fine.

Stayed 14 nights in Jan 2026

8/10 Good

Katherine

Travelled with family and small children

25 Jan 2026

Liked: Cleanliness, amenities

The beach, the food, the pool a d the staff

Stayed 5 nights in Jan 2026

8/10 Good

Julie A., Great Barrington

Travelled with partner

24 Jan 2026

Liked: Cleanliness

Staff was great. Beach was great and pools were great. Rooms could use some upgrades. The food was good, the buffet was overcrowded and chaotic. there needs to be a better method for making reservations. We waited in line for an hour and a half to make reservations and we were not able to eat at three of the restaurants because they were booked.

Stayed 6 nights in Jan 2026

4/10 Poor

Emely

24 Jan 2026

Staff, bad service and bad food

Stayed 3 nights in Oct 2025

2/10 Terrible

Kenia Reyes

Travelled with family and small children

21 Jan 2026

en los 4 dias q se estuve ahí solo permitieron hacer reservación en un restaurante un solo día Y también otro turista discutiendo por una silla con mis hijos menores de edad como si tenía reservación totalmente decepcionada de este resort

Stayed 3 nights in Jan 2026

10/10 Excellent

lonie Louise

20 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were great

Stayed 7 nights in Jan 2026

8/10 Good

Jennifer

Travelled with family, Travelled with group

14 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly. Pool and beach are beautiful, and rooms are clean. Only negative is it’s very hard and almost impossible to get restaurant reservations. So we had to stick with the main dining hall food for majority of the trip which wasn’t the greatest/hit or miss. But overall a great time!

Stayed 5 nights in Jan 2026

10/10 Excellent

Francirys

Travelled with family, Travelled with group

14 Jan 2026

Liked: Cleanliness, property conditions & facilities

It was great

Stayed 4 nights in Nov 2025

8/10 Good

Juliana Lopez

Travelled with family

12 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is really big with several pools and access to a nice beach. Because the hotel is so large, there is also a lot of people especially during high season, for that reason the buffet can get crowded and the restaurant reservations can be hard to get. I recommend you inquire about the premium stay which would give you access to a less crowded buffet. The staff is very nice, they try their best to accommodate the guests when possible. Some of the staff that stood out to us was Joselito at the restaurants, he always had a smile on his face! Yordi, our concierge who went above and beyond to get us restaurant reservations, gave us recommendations on tours, took time to sit with us and share more about the country and its history and contacted other departments when we ran into small issues. Likewise, José Rafael took time out of his schedule to help us get a couple of small things fixed in our room and stayed in touch throughout our stay to make sure everything was going well. His professionalism was unmatched and we are thankful to have met him. Overall our stay was great, we enjoyed the food, the beach and the entertainment offered by the hotel.

Stayed 5 nights in Dec 2025

6/10 Okay

Claudia

Travelled with family, Travelled with group

10 Jan 2026

Liked: Staff & service, property conditions & facilities

Clean pool. The property needs to update room maintenance and they need better buffet food options

Stayed 6 nights in Jan 2026

8/10 Good

Veronica

Travelled with family, Travelled with group

9 Jan 2026

Liked: Amenities

The hotel is more on the older side however they do a good job to maintain the the grounds clean and offer great amenities like towels, entertainment and food. The restrooms need a little more attention. The value came in the price.

Stayed 6 nights in Jan 2026

10/10 Excellent

Arlyn

Travelled with partner

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed a great week at this resort! The pools are clean and large, you can float alone or join into one of the activities. Our room was clean. The staff are friendly. The food was good, with variety at both the buffet and the individual restaurants. The beach is outstanding, and the reason we keep returning. It has shade areas and sun, with clean, soft, white sand. It is a wonderful, relaxing view of the continuous blue waves.

Stayed 10 nights in Dec 2025

10/10 Excellent

Adriana

6 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel offers 3 amazing pools. One designated for little ones with slides. The recreation team was very kind and funny. They also offered a trapeze for all guests. The food was very good- lot of variety. We got a beautiful garden view. The New Year celebration was a blast! We really happy with our choice.

Stayed 5 nights in Dec 2025

6/10 Okay

Greg

6 Jan 2026

Stayed 6 nights in Dec 2025

8/10 Good

Grisel

Travelled with family

6 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful outdoor area, room a bit basic and outdated but clean.

Stayed 4 nights in Dec 2025

10/10 Excellent

Berlen

5 Jan 2026

Stayed 5 nights in Dec 2025

6/10 Okay

Melanie

Travelled with family, Travelled with group

4 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

El cuarto fue definitivamente una pieza clave por la cual no puedo darle a nuestra vacación, 5 estrellas. El día de check-in, una pared del baño con un receptáculo electrico estaba rota, con huecos, piezas de cemento en el suelo, justo al lado del lavamanos y tenía una menor de edad con nosotros en la habitación lo cual es un hazard. Fue arreglado el mismo día per ningún cuarto debe estar en esas condiciones a la hora de ser entregado a un huésped. Deben tener un protocolo de inspección. Había una gotera en el a/c que caía sobre el mini bar y llegaba hasta el suelo, completamente empapado día y noche. La caja fuerte tampoco funcionaba. El televisor solo contaba con 4-5 canales locales. Exigí cambio de habitación más sin embargo no fue otorgado. Comida y bebida: no esperaba comida de la mejor calidad, estaba bastante decente tomando en consideración el precio a pagar. La bebida….. no esperen embriagarse. Ese alcohol que sirven no cabe duda que está diluido con agua o lo reemplazan con uno de muy baja calidad y lo ponen en botellas de renombre para engañar al huésped. Puro agua y azúcar. Staff: ídolos todos. La atención fue impecable. Nicol y Yolanda del spa, fueron muy atentas y serviciales. Sebastián, tremendo tipazo también. Pero aquí el galardón a la MVP se lo lleva Ana Rivera la cual apodamos “avispita” porque para esa chica no había nada imposible. Ana se ganó el corazón de nuestros niños (3) y por ende el de nosotros los padres. Le cogimos muchos cariño.

Stayed 4 nights in Dec 2025

6/10 Okay

Dilia

3 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The food in the buffet is cold and the people in the lobby needs more training related to prices and hotel information

Stayed 8 nights in Dec 2025

8/10 Good

Thomas

2 Jan 2026

Stayed 7 nights in Dec 2025

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About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Occidental Caribe - All Inclusive

Similar properties

Occidental Punta Cana - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

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Occidental Caribe - All Inclusive Reviews

Reviews

Good

7.4/10

7.4/10

7.4/10

6.8/10

Reviews

10/10 Excellent

Dayna

Dayna

8/10 Good

Moss

Moss

8/10 Good

MICHAEL