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Melia Punta Cana Beach Wellness Inclusive - Adults only

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Melia Punta Cana Beach Wellness Inclusive - Adults only

4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Property video
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
1 bedroom, premium bedding, free minibar, in-room safe
Premium Room Tropical Palms

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pet-friendly
  • Room service
The current price is AU$472
includes taxes & fees
30 July - 31 July

Explore the area

Map
Playas de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪14 min walk‬
  • Los Corales Beach
    ‪5 min drive‬
  • Bavaro Beach
    ‪7 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬

Room options

View all photos for The Level Master Suite Tropical Palms

The Level Master Suite Tropical Palms

The Level Master Suite Tropical Palms

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Garden Suite By Stay Well

The Level Garden Suite By Stay Well | Living area

The Level Garden Suite By Stay Well

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Nature Suite By Stay Well

The Level Nature Suite By Stay Well | Beach/ocean view

The Level Nature Suite By Stay Well

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room Tropical Palms

Premium Room Tropical Palms

Premium Room Tropical Palms

8.2 out of 10
Very good
(121 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room

8.2 out of 10
Very good
(120 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Suite Tropical Palms By Stay Well

The Level Suite Tropical Palms By Stay Well

The Level Suite Tropical Palms By Stay Well

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Suite Tropical Palms

The Level Suite Tropical Palms

The Level Suite Tropical Palms

8.8 out of 10
Excellent
(37 reviews)

Highlights

Furnished balcony
Air conditioning
Club Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Surprise my Stay

1 bedroom, premium bedding, free minibar, in-room safe

Surprise my Stay

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master with Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Master with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Superior with Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Superior with Garden View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Premium with Garden View

1 bedroom, premium bedding, free minibar, in-room safe

Suite Premium with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

1 bedroom, premium bedding, free minibar, in-room safe

Suite Standard

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Melia Punta Cana Beach Wellness Inclusive - Adults only. You'll be 2.2 km (1.4 mi) from Cocotal Golf and Country Club and 4.2 km (2.6 mi) from Cortecito Beach. Highlights at this all-inclusive property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Yhi can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Mosaico, is open for dinner. Muse is the property's own sports bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Bávaro property include Downtown Punta Cana and Arena Gorda Beach.

What's nearby

  • Cocotal Golf and Country Club - 14 min walk - 1.3 km
  • Los Corales Beach - 5 min drive - 1.9 km
  • Bavaro Beach - 7 min drive - 2.5 km
  • Cortecito Beach - 7 min drive - 3.2 km
  • Downtown Punta Cana - 8 min drive - 5.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 29 min drive

Restaurants

  • ‪Bávaro Coffee - ‬7 min drive
  • ‪Nova Beach Club - ‬7 min drive
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Jellyfish Beach Restaurant - ‬7 min walk
  • ‪Lobby Bar - ‬11 min walk

About this property

Melia Punta Cana Beach Wellness Inclusive - Adults only

Adults-only beachfront property with 4 outdoor pools
Melia Punta Cana Beach Wellness Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Melia Punta Cana Beach Wellness Inclusive - Adults only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 465 guestrooms or units
  • 2 levels
  • 21 buildings
  • 6 dining venues
  • 7 bars or lounges
  • Conference rooms
  • 27911 sq ft of conference space
  • 2593 sq. m of conference space
  • Built in 1998
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Melia Punta Cana Beach Wellness Inclusive - Adults only offers 465 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Yhi has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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The price is AU$478
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mar de Sal
  • Mosaico
  • Muoi
  • Muse
  • Serendipia

Things to do

  • 27-hole adjacent golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Gym
  • Pilates classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (27,911 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 21 buildings
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 3600 per pet, per night (maximum DOP 4200 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3600 per pet, per night (maximum DOP4200 per stay)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Punta Cana Wellness Inclusive - Adults only
Meliá Punta Cana Beach Wellness Inclusive - Adults only
Punta Cana Beach, A Wellness Inclusive Resort – Adults Only
Meliá Punta Cana Beach Wellness Inclusive Adults only
Melia Punta Cana Beach Wellness Inclusive Adults only
Melia Punta Cana Beach Resort Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Melia Punta Cana Beach Wellness Inclusive - Adults only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Punta Cana Beach Wellness Inclusive - Adults only?

As of 9 July 2025, prices found for a 1-night stay for 2 adults at Melia Punta Cana Beach Wellness Inclusive - Adults only on 30 July 2025 start from AU$471.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yep, Melia Punta Cana Beach Wellness Inclusive - Adults only has a free self car park.

Are there any beaches close to Melia Punta Cana Beach Wellness Inclusive - Adults only?

The closest beach to Melia Punta Cana Beach Wellness Inclusive - Adults only is Bavaro Beach (2.8 km).

Is there a spa on site at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yep, Yhi is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Melia Punta Cana Beach Wellness Inclusive - Adults only have a pool?

Yep, and guests recommend it! Melia Punta Cana Beach Wellness Inclusive - Adults only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Melia Punta Cana Beach Wellness Inclusive - Adults only features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and free minibar items.

What makes Melia Punta Cana Beach Wellness Inclusive - Adults only a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Melia Punta Cana Beach Wellness Inclusive - Adults only.

Is Melia Punta Cana Beach Wellness Inclusive - Adults only family-friendly?

No, Melia Punta Cana Beach Wellness Inclusive - Adults only is an adults-only property.

Is there a free airport shuttle available at Melia Punta Cana Beach Wellness Inclusive - Adults only?

No, Melia Punta Cana Beach Wellness Inclusive - Adults only does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Melia Punta Cana Beach Wellness Inclusive - Adults only?

There is a golf course next to Melia Punta Cana Beach Wellness Inclusive - Adults only.

Melia Punta Cana Beach Wellness Inclusive - Adults only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 785 out of 1421 reviews
Rating 8 - Good. 285 out of 1421 reviews
Rating 6 - Okay. 175 out of 1421 reviews
Rating 4 - Poor. 81 out of 1421 reviews
Rating 2 - Terrible. 95 out of 1421 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cathy L, Gansevoort

Liked: Cleanliness, staff & service, property conditions & facilities
Ok.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mehmet Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peoperty is good but when you go out it is not sade
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Bhavisha

Disliked: Cleanliness, amenities, property conditions & facilities
I read the Meliá Wellness is a 5 star luxury resort, from the entry way, seemed to fit the bill. Lobby area was stunning, check in and checkout was a breeze, lobby attendants were great. The rooms were a different story. The rooms are dated, could have been cleaner, some areas where the marble was chipped a really botch repair job was done. There is no noise cancellation in the rooms, you can hear everything happening in the corridor and outside. Although it was a nice experience it isn’t worth the price tag. I wouldn’t consider this a luxury resort.
Stayed 5 nights in Apr 2025

8/10 Good

Shalise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Fior

Stayed 1 night in Mar 2025

10/10 Excellent

audra marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 5 night stay. We upgraded to the level and found it worth it. Nathan our concierge was amazing, he got us everything we asked for drinks and reservations. Antonia our maid was the nicest lady and kept our room stocked and clean. Felix the beach server was top notch. We will return!
Stayed 5 nights in Mar 2025

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa very tranquil and relaxing would just hope for additional lunch locations and time's. Otherwise perfect getaway for couples to relax
Stayed 3 nights in Mar 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

10/10 Excellent

fabiola andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la propiedad todo muy verde con animales muy bello.
Stayed 4 nights in Mar 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful experience from the views to the people at the resort. They truly go above and beyond to make you feel at home! I would 10/10 recommend this resort and would definitely like to return! Our concierge Eddie and Gilberto made the stay extra special and relaxing!! Can not thank them enough!
Stayed 5 nights in Mar 2025

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 4 nights in Mar 2025

10/10 Excellent

Cristhiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 5 nights in Mar 2025

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
This was our firs
Stayed 4 nights in Mar 2025

6/10 Okay

PAULA Gaye

Travelled with partner, Travelled with group
Liked: Cleanliness
Property was too spread out. Drinks varied by bartender & wait staff. Most of the time, they were not good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gheshona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

International Hot Spot

It was amazing enjoyed the people and the service. Loved would book again
Stayed 3 nights in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Mar 2025

2/10 Terrible

Owen

Travelled with partner
Disliked: Staff & service
We paid $500 a night for a master suite room that had a bed, when we arrived, was completely shot like a crappy motel. It took two asks and 24 hours for the fix to be made. No apologies or compensation was offered. When I suggested that a free massage might rectify things, I was told we could have a beach cabana, something which we did not want and only costs a few dollars. I said this was not an acceptable resolution and after checking with his boss, it was confirmed that just a beach cabana would be offered. Finally, I was offered to meet the boss and talk about the situation but I decided that I didn’t want to spend any more of my time dealing with this. This was the biggest experience that made me feel like we were not getting a “five star experience.” Then there are these ridiculous coupons that they give you. Which first of all is a ridiculous idea that I would carry around paper to use this. But anyway I try to use my “ten dollar food and drink” coupon and they tell me that it’s only good if I spend more than $40? So it’s just the feeling of getting nickeled and dimed at a “luxury” hotel in total. Then they have a little system where you leave a card with your allergies on the table but we were still served a cake with nuts. Aside from this indiscretion the food is fine. Not good, fine. We tried to rent bikes which turned out to be an insane whack a mole where we had to return to the main desk and sign a paper with our passport numbers. Otherwise warm and pretty.
Stayed 3 nights in Mar 2025

10/10 Excellent

juan c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the people are super friendly and helpful,
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at any Melia property, and we're pleased we stayed at the Melia Punta Cana Beach. From the main entrance on, we were whisked into a paradise of calm, relaxation and beauty. The resort is absolutely stunning, to say the least. Everyone was friendly, helpful and gracious. BUT - I would be remiss without giving the biggest compliment to our 2 concierges: Jorge and Maxwell! They are the friendliest, most gracious, most fun, efficient, always smiling, helpful, conscientious, caring, considerate...I could wax poetic much longer, suffice it to stay that our stay was made what it was BECAUSE of the assistance and care of these two gentlemen. They truly know the meaning of kindness and 'going the extra mile...' We shall return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shawntee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK – Bait-and-Switch TERRIBLE service

I originally booked Melia Beach and Wellness (adults-only), but upon arrival, my reservation was arbitrarily changed to Zel Punta Cana without my consent. Staff falsely claimed I had selected a “Surprise Me” option (which doesn’t exist on Hotels.com) and refused to honor my original booking. The issues didn’t stop there: Check-in took 1.5 hours due to disorganization and understaffing. I was charged twice due to a confusing Apple Pay policy, leaving me with duplicate charges. My "butler service" never existed—despite multiple follow-ups. The room had major maintenance issues, including a leaking hot tub, faulty AC, and malfunctioning ceiling fan. Resort information was incorrect, leading to confusion about restaurant hours and reservations. Check-out was as slow as check-in, adding to the frustration. THERE IS NO FRONT DESK - Impossible to find someone to resolve issues. This was the worst resort experience I’ve ever had—completely unprofessional and disorganized. I will never stay at a Melia or Zel property again. Avoid this resort at all costs!
Stayed 4 nights in Feb 2025