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Melia Caribe Beach Resort - All Inclusive

4.0 star property
On private beach with 4 outdoor pools, near Cocotal Golf and Country Club

Photo gallery for Melia Caribe Beach Resort - All Inclusive

4 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Private beach, white sand, free beach shuttle, sun-loungers
Outdoor wedding area
Lobby sitting area
Free minibar items, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
The current price is AU$496
includes taxes & fees
20 May - 21 May

Explore the area

Map
Playas de Bavaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪4 min drive‬
  • Bavaro Beach
    ‪30 min drive‬
  • Los Corales Beach
    ‪31 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪47 min drive‬

Room options

View all photos for Family Room Tropical Palms

Free minibar items, in-room safe, desk, laptop workspace

Family Room Tropical Palms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Trundle Beds OR 2 Double Beds and 2 Single Trundle Beds

View all photos for Two Bedroom Suite Tropical Palms

Free minibar items, in-room safe, desk, laptop workspace

Two Bedroom Suite Tropical Palms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 84 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Trundle Beds OR 2 Double Beds and 2 Single Trundle Beds

View all photos for The Level Suite Tropical Palms

Free minibar items, in-room safe, desk, laptop workspace

The Level Suite Tropical Palms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Surprise my Stay

Free minibar items, in-room safe, desk, laptop workspace

Surprise my Stay

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level, Grand Suite, Non Smoking

Free minibar items, in-room safe, desk, laptop workspace

The Level, Grand Suite, Non Smoking

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Level, Junior Suite, Non Smoking

Free minibar items, in-room safe, desk, laptop workspace

The Level, Junior Suite, Non Smoking

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Level, Suite, 2 Bedrooms

32-inch LCD TV with satellite channels

The Level, Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Full-sized fridge/freezer
  • 124.0 sq m
  • Sleeps 7
  • 2 King Beds and 2 Double Sofa Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 84.0 sq m
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

View all photos for The Level Junior Suite Garden View

The Level Junior Suite Garden View

The Level Junior Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Punta Cana

An all-inclusive stay in the heart of Punta Cana awaits you at Melia Caribe Beach Resort - All Inclusive. You'll be 2.3 km (1.4 mi) from Cocotal Golf and Country Club and 3.5 km (2.2 mi) from Los Corales Beach. Highlights at this beachfront property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to YHI Spa can include hot stone massages, beachside massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Rumba, serves international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free water park. 27911 square feet (2593 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Bávaro property include Downtown Punta Cana and Cortecito Beach.

What's nearby

  • Cocotal Golf and Country Club - 4 min drive - 1.3 km
  • Downtown Punta Cana - 9 min drive - 5.4 km
  • Cortecito Beach - 15 min drive - 4.6 km
  • Bavaro Beach - 30 min drive - 5.5 km
  • Los Corales Beach - 31 min drive - 3.9 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 47 min drive

Restaurants

  • ‪Bávaro Coffee - ‬7 min drive
  • ‪Nova Beach Club - ‬7 min drive
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Jellyfish Beach Restaurant - ‬3 min walk
  • ‪Lobby Bar - ‬12 min walk

About this property

Melia Caribe Beach Resort - All Inclusive

On private beach with 4 outdoor pools, near Cocotal Golf and Country Club
Melia Caribe Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Melia Caribe Beach Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 768 guestrooms or units
  • 2 levels
  • 29 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Conference rooms
  • 27911 sq ft of conference space
  • 2593 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar
Melia Caribe Beach Resort - All Inclusive offers 768 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

YHI Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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  • Pool
  • Breakfast included
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The price is AU$575
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 6 bars/lounges
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Merkado
  • Riviera
  • Rosso
  • Rumba
  • Tauro

Things to do

  • 27-hole adjacent golf course
  • 28 slot machines
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • 6 gaming tables
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Bingo
  • Casino (2,745 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubhouse
  • Gym
  • Pilates classes
  • Playground
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (27,911 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: DOP 3000.00 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3000.00 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Caribe Beach Resort All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive
Meliá Caribe Beach All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive Punta Cana
Meliá Caribe Beach All Inclusive Punta Cana
Melia Caribe Beach Resort - All Inclusive Punta Cana
Melia Caribe Beach Resort - All Inclusive All-inclusive property
All-inclusive property Meliá Caribe Beach Resort - All Inclusive
Meliá Caribe Beach Resort - All Inclusive Punta Cana
Meliá Caribe Beach Resort All Inclusive
Meliá Caribe Beach All Inclusive
Melia Caribe All Inclusive

Frequently asked questions

What is the cancellation policy at Melia Caribe Beach Resort - All Inclusive?

Melia Caribe Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Caribe Beach Resort - All Inclusive?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Melia Caribe Beach Resort - All Inclusive on 20 May 2025 start from AU$496.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Caribe Beach Resort - All Inclusive?

Yep, Melia Caribe Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to Melia Caribe Beach Resort - All Inclusive?

The closest beach to Melia Caribe Beach Resort - All Inclusive is Bavaro Beach (2.8 km).

Is there a spa on site at Melia Caribe Beach Resort - All Inclusive?

Yep, YHI Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Melia Caribe Beach Resort - All Inclusive have a pool?

Yep, and guests love it! Melia Caribe Beach Resort - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:00 PM.

Does Melia Caribe Beach Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Melia Caribe Beach Resort - All Inclusive?

Melia Caribe Beach Resort - All Inclusive features a private beach, 3 poolside bars and 4 outdoor pools.

What makes Melia Caribe Beach Resort - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Caribe Beach Resort - All Inclusive.

Is Melia Caribe Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Caribe Beach Resort - All Inclusive is a hit with families.

Does Melia Caribe Beach Resort - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Melia Caribe Beach Resort - All Inclusive?

No, Melia Caribe Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Caribe Beach Resort - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Melia Caribe Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Caribe Beach Resort - All Inclusive?

Dogs are welcome at Melia Caribe Beach Resort - All Inclusive, with dog exercise areas and food and water bowls on offer.

Is there a golf course on site at Melia Caribe Beach Resort - All Inclusive?

There is a golf course next to Melia Caribe Beach Resort - All Inclusive.

Melia Caribe Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1032 out of 2350 reviews
Rating 8 - Good. 501 out of 2350 reviews
Rating 6 - Okay. 349 out of 2350 reviews
Rating 4 - Poor. 215 out of 2350 reviews
Rating 2 - Terrible. 253 out of 2350 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness

Awful

We thought this was an awful experience. Our air conditioning unit was broken and leaked all over the floor causing my husband to slip in the night upon getting out of bed. There was glass smashed multiple days outside our hotel room. The food is awful, restaurants don’t open when they say they will which is difficult with planning naps/sleep for our baby. Could rarely find a sunbed so often had to put towels on the beach, most of the concierge staff were rude and accommodating. Even tried to charge us for moving rooms because of the broken AC
Stayed 7 nights in Jan 2025

10/10 Excellent

Barry

Stayed 10 nights in Jan 2025

10/10 Excellent

Luis Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing spa

Amazing all inclusive hotel, i would recommen the spa, so relaxing! definitely coming back
Stayed 4 nights in Jan 2025

8/10 Good

Johnny Ray

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Thomas

Travelled with family
I expected much more from a Melia. I stayed for 14 days and my experience was not good, especially at the beginning where my room presented leak. It took them 5 days to change me to another room which also had problems (air conditioning was not working properly, broken bed). Then, I gave up complaining. Dinner reservation is just a mess as well. I would not recommend this hotel.
Stayed 15 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Theresa Ann

Travelled with family
The resort itself is beautiful. The food was absolutely the worst we've ever had at an all inclusive resort.
Stayed 6 nights in Jan 2025

4/10 Poor

Lynn

Stayed 7 nights in Dec 2024

10/10 Excellent

DANIEL A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service during low season:

These resorts have everything. Meliá stood out by the quality of the service. Without being fastidious, they really did the extra mile on customer service. Bravo! Gotta mention that y the ent during the second/third week of December. High season but not really at its peak. Oh! Best beach I’ve ever been in Punta Cana.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Resort in Punta Cana

the best Resort in Punta Cana
Stayed 3 nights in Jan 2025

4/10 Poor

Jairo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a friend pick me up and had more the. 30 min waiting and I had more the 3 big suit case and there chooses was to get me a mini cart me and my family to throw me too the entrance I was very angry I had my daughter my wife and my wife mother and the benifet there will tell you that it is expired and if they give you a credit just know you have to wast more so you could use it I stayed here 4 days and it was wast of my money
Stayed 3 nights in Jan 2025

8/10 Good

Sara Elizabeth Soberanis

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Omavi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing buffet. Staff Odalys really made my check in process smooth and fixed any issues I had also Kilvania the concierge made the reservations at the statehouse and made any issues we had with reservations and Cabana reservations easy and she’s definitely an asset to the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

John Laurence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent most of our time at the pools, nights were spent at the lobby and casino. Music and dancing was a good time. Didn’t appreciate having to buy what I guess is considered high end alcohol at an all inclusive resort. Big turnoff for this inconvenience and up charge. Top corner of sheet came off the bed, surprised to find a filthy mattress. Found on second to last day. Food was ok and kept me alive. All and all a very busy and large resort with a lot of staff and things to constantly take care of. Lots of family’s and kids near you he beach with a quieter pool near the lobby. Good time’s were had by all… would I go back? Maybe… won’t be my first choice. Peace to all…
Stayed 4 nights in Jan 2025

8/10 Good

Hency

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff is bad
Stayed 3 nights in Dec 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, lots of activity options. Dining options were good except the Mexican restaurant. Very slow inattentive service, food was not good. We left and went to the buffet.
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay though we hardly saw our concierge during our stay. Upon checkout, we were told of benefits we never knew we had with our stay that perhaps our concierge might have shared with us. While he replied to texts I couldn't have picked him out of a lineup as I never saw him after he took us to our room on day 1. The food was good, the other staff were friendly and accommodating although it is impossible to get anyone at a restaurant to show you a menu. If you ask for a menu they tell you to use the app which was giving me issues. Kind of a rude way to reply when you're standing at a restaurant and you KNOW they have menus they could hand you. The property is very pretty and I would have to say our best dining experience was Cafe Nao. Really wonderful.
Stayed 7 nights in Dec 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit as a family and we always have a great time. Comfortable rooms, great food, wonderful facility and pools.
Stayed 5 nights in Jan 2025

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our third visit to the Meliá (Level). Very satisfied in general . Some improvements could be made. We were disappointed with the inflatable floating kids park , right in front of the Level beach. It’s quite an eyesore. It was hard to find chairs on the beach because of people that are not level customers but are using the beach reserved for it. Our favorite restaurant was the Riviera, the service is great. Awesome staff. Rooms are getting a little old in the section we were ( building 34).
Stayed 7 nights in Jan 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not attentive and did not speak english
Stayed 4 nights in Jan 2025

6/10 Okay

Rogerio

Travelled with family
Liked: Amenities
Not what we expected.
Stayed 8 nights in Dec 2024

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Jefferey

Travelled with family
Disliked: Amenities, property conditions & facilities
Never received the room I paid for not happy with the property or the accommodations. I file a complaint to Expedia and I was offered for an early checkout, and a refund of my unused nights won’t be booking with a digital travel agent again.
Stayed 6 nights in Dec 2024