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Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Suite (Son of a Sailor) | Balcony
Suite (Son of a Sailor) | Living room
Point of interest
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪10 min walk‬
  • Punta Espada Golf Course
    ‪10 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Room (Paradise)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Resort view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Jr)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite (Jr)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Suite (Jimmy Buffett)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Resort view
  • 48 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Suite (Swim-up)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Resort view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Honeymoon Suite, Beachfront (Swim-up)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Son of a Sailor)

Suite (Son of a Sailor) | Living room

Suite (Son of a Sailor)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Suite, Beachfront

Luxury Suite, Beachfront | Living room

Luxury Suite, Beachfront

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Beach view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Junior)

Luxury Suite (Junior) | Balcony view

Luxury Suite (Junior)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • Resort view
  • 55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Junior Suite (SWIM-UP LUXURY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. You'll be 0.8 km (0.5 mi) from Juanillo Beach and 5.8 km (3.6 mi) from Punta Espada Golf Course. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, Landshark - Brewery and G, serves barbecue and is open for lunch and dinner. Five O'clock Somewhere Ba is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and free pool cabanas. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Punta Cana property include Caleton Beach Club and Indigenous Eyes Ecological Park.

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 10 min drive - 5.8 km
  • Punta Cana Beach - 10 min drive - 7.2 km
  • Los Establos Cap Cana - 12 min drive - 7.4 km
  • Scape Park - 12 min drive - 7.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a short 10-minute walk from Juanillo Beach. Fun beach activities include volleyball, snorkelling and fishing.

Is there a spa on site at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, there is an onsite spa at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Yep, and guests love it! Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience.

Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience family-friendly?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is an adults-only property.

Is there a free airport shuttle available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's 10 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, only service animals are allowed.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 873 out of 1504 reviews
Rating 8 - Good. 281 out of 1504 reviews
Rating 6 - Okay. 182 out of 1504 reviews
Rating 4 - Poor. 93 out of 1504 reviews
Rating 2 - Terrible. 75 out of 1504 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in transition from margaritaville to Dreams cap Cana (Hyatt brand) and it shows! The pros of this property - concierge butler service, Italian restaurant, the pool, theater, the landscaping. The cons just added up - one sink in room didn’t work, no hand soap in room, air conditioner in room was either full blast cold or nothing, room service inconsistent, grizzle steak at steakhouse, water bottles seemed suspicious (like they had been opened prior), liquor choices…lots of little things that add up. As a long time all inclusive traveler I would recommend Punta Cana in January as it was beautiful!!! ….,but a different Hyatt property in Punta Cana like the Zalara or Ziva.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were disappointed that we were not notified of the property change from Margaritaville to Dreams Cap Cana, we loved the property. Dreams has done a wonderful job with the food, service, cleanliness and amenities. The pools and landscape were open and inviting. There were plenty of options for bathroom facilities and dining. The rooms were spacious and very clean with a sizable balcony. The only complaints we had was the beach, it could use some work. That said, it was easy to walk up the beach and swim in front of the other properties. We enjoyed our stay very much.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Kam Sane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and the staffs are very helpful and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexander Fahmy Jermyn

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael Robert

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff friendly,engaging and fun.
Stayed 5 nights in Jan 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Laxmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emanuel the bartender for the villa suites was very professional and gave super good service and made delicious drinks!
Stayed 7 nights in Jan 2025

2/10 Terrible

andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in okay but property was sold thought we were going to margaritaville but dreams resort instead no one notified us nor could Hyatt rind my reservation on pins and needles until we checked in we were told we had preferred status for what we paid but we were lied to about that also
Stayed 5 nights in Jan 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort. Staff was friendly and rooms were really nice. Tons of pools with swim up bars and bunch of restaurants onsite. The sports club stays open late with music which was a bonus !
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Travelled with partner, Travelled with group
The property itself was fine. The resort was purchased by Hyatt & a lot of changes were made with respect to activities, trips, excursions…etc. not much to do but sit at pool or beach & drink
Stayed 5 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 3 nights in Jul 2024

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we booked this was a Margaritaville property. However it changed to a Hyatt dreams a few months later. Like many, we were worried there would be construction or other inconveniences. The hotel was beautiful and clean aside from some fit and finish issues like leaky tubs and showers, peeling paint. Our room was upgraded for $300 one time fee to a suite with a 2nd floor swim out pool, this was worth it and was haggled down from the $400/night ask when we checked in. This is somewhere between a family resort and a party resort. They play loud music at the pool every day which can get annoying. The staff was great and very helpful. They bring your drinks right to you and will be very attentive if you float them a decent tip after your first drink. Drink quality and strength depends on the bartender, same as anywhere I suppose. Beach is terrible and rocky, but you can just walk down to the other Hyatt properties that share the stretch of coastline and it was beautiful. Restaurants were good, best food by far was Italian place and buffet. There was decent bands that played in the main outdoor bar starting at 8pm and the seating arrangement was very comfortable. Couches and cocktail tables everywhere. Theatre entertainment was corny but enjoyable. By no means a 5 star experience, but an excellent budget option and my partner and I would gladly return given we booked 5 days and 4 nights for around $2600 total (flights included).
Stayed 4 nights in Jan 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with our group, however the dining options were my least favorite. The buffet was always the best place to eat any meal but is not always open for dinner as an option. The restaurants were just ok.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how all of the staff went along and helped make my friend’s birthday memorable. Our butler Jorge did a wonderful job with working with our schedule for 13 people as well as quick to provide service when requested. He also answered many questions we had in a professional manner. I recommend requesting Jorge as your butler! Don’t forget to tip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 7 nights in Jan 2025

10/10 Excellent

IHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly staff. Excellent food and drinks. Amazing pool. Had a wonderful week!
Stayed 7 nights in Jan 2025

10/10 Excellent

Adam

Stayed 4 nights in Jan 2025

8/10 Good

Jose

Stayed 3 nights in Jan 2025

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience from the start date to the end day. Everything was perfect.