Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Aerial view
Creator video
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
2 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • On private beach

Explore the area

Map
Boulevard Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

Room (Paradise)

9.6 out of 10
Exceptional
(106 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Jr)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite (Jimmy Buffett)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa (Island Reserve)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Paradise)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Premium Suite (Swim-up)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa (Island Reserve Swim-up)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, Beachfront (Swim-up)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Son of a Sailor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Suite, Beachfront

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Luxury Suite (Junior)

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Junior Suite (SWIM-UP LUXURY)

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. You'll be 0.8 km (0.5 mi) from Juanillo Beach and 5.8 km (3.6 mi) from Punta Espada Golf Course. Highlights at this beachfront property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, Landshark - Brewery and G, serves barbecue and is open for lunch and dinner. Five O'clock Somewhere Ba is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and free pool cabanas. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Punta Cana property include Caleton Beach Club and Indigenous Eyes Ecological Park.

What's nearby

  • Juanillo Beach - 11 min walk - 0.9 km
  • Punta Espada Golf Course - 8 min drive - 5.9 km
  • Los Establos Cap Cana - 8 min drive - 5.4 km
  • Punta Cana Beach - 9 min drive - 7.7 km
  • Scape Park - 11 min drive - 6.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬17 min walk
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬6 min walk
  • ‪Jwb Steakhouse - ‬6 min walk
  • ‪El Mercado - ‬19 min walk

About this property

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience

Adults-only beachfront property with 2 outdoor pools
Some rates at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. WiFi is free in public spaces. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 268 guestrooms or units
  • 10 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 268 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Five O'clock Somewhere Ba
  • Frank & Lola's
  • Landshark - Brewery and G
  • Mon So Wi
  • The Boat House

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free international calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 13067784-2

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is a short 10-minute walk from Juanillo Beach. Fun beach activities include volleyball, snorkelling and fishing.

Is there a spa on site at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Yep, there is an onsite spa at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. It has a hot tub and a steam room. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience have a pool?

Yep, and guests love it! Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience.

Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience family-friendly?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience is an adults-only property.

Is there a free airport shuttle available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience's 10 restaurants.

What time are check-in & check-out at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?

No, only service animals are allowed.

Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 798 out of 1397 reviews
Rating 8 - Good. 259 out of 1397 reviews
Rating 6 - Okay. 177 out of 1397 reviews
Rating 4 - Poor. 90 out of 1397 reviews
Rating 2 - Terrible. 73 out of 1397 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Steven, Raynham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful clean resort….. wonderful vacation!!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Luis Alberto Pagan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at this breathtaking resort, we were welcomed with warmth and exceptional hospitality. The reception staff, especially Ledriannys, ensured our check-in was seamless and made us feel like VIP guests from the start. The resort’s amenities are nothing short of spectacular. The pools are pristine, and the staff go above and beyond to make sure every guest is comfortable, whether it’s by delivering drinks with a smile or setting up the perfect poolside experience. The entertainment team brought so much energy and joy to our stay. Their enthusiasm was contagious, making every show, activity, and event an unforgettable experience. Whether it was live performances, games, or themed nights, they ensured guests were always entertained. The food at the resort is a culinary delight, with a variety of dining options to suit all tastes. The buffet was always fresh and well-stocked. The coffee shop was a daily highlight, offering rich, flavorful coffee and delectable pastries. The staff provided exceptional service, making our mornings, afternoon and evening even better with their friendly smiles and expert coffee-making skills. The resort’s bars were equally impressive, serving top-notch cocktails and refreshing beverages. The bartenders were always engaging, ensuring every drink was made to perfection. This resort is truly a paradise, but what sets it apart is the incredible staff who make every guest feel special.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amanda Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is in a stage of transition but the people made up for the inconsistency. Can’t wait to come back next year
Stayed 7 nights in Mar 2025

10/10 Excellent

Victor Saul Alvarado, Lawton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence choice for your next vacations in Cap Cana!
Stayed 5 nights in Mar 2025

8/10 Good

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if you want a quiet stay. Not much for young people to do, but lovely if you want a relaxing quiet vacation. Clean resort and amazing staff. Beach needs work (in progress). They need to have more evening activities for adults. i.e pool table, foosball, casino, dark, pinball, arcade games, board games ect.. Miguel at the Pickleball Courts was awesome.
Stayed 5 nights in Mar 2025

10/10 Excellent

halie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best all inclusive resort- absolutely stunning
Stayed 4 nights in Mar 2025

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept grounds. Beautiful property. Excellent room. Clean with nice views and updated. Beach was very disappointing but still pretty from afar. Food was average.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 4 nights in Mar 2025

8/10 Good

BRITTANY ERIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Food was excellent, staff were very accommodating and nice, and had alot of activites to do for all ages
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked back when it was still margaritaville and not dreams. when we arrived, we were greeted by kind people and that stayed the same throughout the visit. everyone was so nice and always said hello. a few issues we had (very small, not a big deal): our tv did not work which was fine since we didn’t stay in the room long but it would’ve been nice to watch before bed; we were under the impression when booking that it was adults only, but there were many kids around. it didn’t ruin our trip but we had gone with the idea it would be adults only. some of the restaurants are only open a few days of the week, so we never got to try the Caribbean place which my boyfriend really wanted to try. aside from all that, the food was good, everything was clean. our butler was soooo kind and helpful. the beach right outside the resort is rocky so we didn’t get to swim in it much but we just walked a bit and found a better swim area. again, not a big deal for us. overall, it was a great stay and we would definitely recommend to others & come back as well!
Stayed 5 nights in Mar 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No accessible beach within the resort, Machine work braking up rocks caused the area with cabanas and chairs unusable. The resort is going through a transition from Margaritaville to Dreams which showed with the staff not being trained. I sent several emails only because they keep transferring the complaint but finally after being close to being called a liar because we were told by the front desk that no changes from Margaritaville to Dreams would take till place 6/25. Which wasn’t the case. We were also told we should have read the review about the beach… So here your warning. It’s in transition and you should past this resort by till the transition is complete probably 2026/27 it’s no dream, although the layout and resort is beautiful the staff and food were inconstant.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

James M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Well maintained. Huge food selection/variety. Felt safe. Very clean.
Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Some of the amenities were hard to access or find. The ATM did not work. Nobody had change so I could tip staff. It seemed like a tactic.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Darwin Lynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone there was exceptional! ESPECIALLY our Butler Modesto! When we arrived to the Resort we found out that The name of the property had been changed to Dreams Cap Cana… which was fine, then we found out we had been UPGRADED to Preferred Guests that was the icing on our Anniversary CAKE! EVERYTHING from there was TOP TIER! This was the BEST Anniversary vacation to date! The Staff was EVERYTHING to ask for during your vacation. We have NOT 1 thing bad to say about Dreams Cap Cana! We hope to visit again soon in the near future and will request Modesto as out Butler again 20 out of 10!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Edward Brennan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Dreams Cap Cana More like a 3*, definitely not 4 or 5. My observations: Staff - Servers and bartenders very nice, however you will be constantly solicited by staff aggressively selling excursions, upgraded food and alcohol, spa services, and vacation club. While sitting by the pool, we were approached by someone every 30 mins which got quite annoying after the first day. You will also be offered a resort credit to sit through a vacation club presentation. Don’t fall for it! Our room also had concierge service, but I really don’t know what their function is, as no reservations are required for dining. Rooms - Our room was basic, but had a nice ocean-view balcony and an upscale bathroom with soaker tub and rain shower. All sounds great except that tub and shower were exposed to the rest of the room which could make getting washed a little awkward depending on who you are sharing a room with. You will have zero privacy. At least the toilet was in a separate water closet. If your room is in the same building as the main bar as ours was, be prepared to not get to sleep until after midnight as the nightly entertainment is outside in front of the bar. Entertainment starts at 8pm and moves inside to the sports bar/night club around midnight. Food - Food was just ok, more like 3 star than 5. Buffet had lots of options so we always ate well, especially at breakfast. Other restaurants were hit and miss. Entertainment - Typical resort singing/dancing, ok but nothing memorable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience! The safe was so friendly and helpful! I definitely will go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathleen Ambrosio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review of Dreams Cana Resort (March 6 - March 10) I recently had the pleasure of staying at Dreams Cana Resort from March 6 to March 10, and overall, it was a beautiful experience. Upon arrival, the resort welcomed us with open arms, creating an inviting atmosphere that set the tone for our stay. The food was undoubtedly one of the highlights of our trip. Every meal was delicious, offering a variety of options that catered to different tastes. I truly appreciated the quality of the dining experience, which contributed to the overall enjoyment of our visit. What stood out the most was the staff. Every employee we encountered was respectful, friendly, and genuinely eager to ensure we had an outstanding stay. Their warm hospitality made us feel right at home. However, I must mention that the entertainment aspect of the resort left something to be desired. The entertainment options were not very engaging, and I noticed that the clientele skewed towards an older demographic. The nightclub often felt empty, and the sports bar rarely had patrons, which was a bit disheartening. If you're looking for lively nightlife or dynamic entertainment, this might not be the place for you. That said, if your goal is relaxation, Dreams Cana Resort is perfect. The serene environment is ideal for unwinding and enjoying some peace and quiet. Overall, I would give my stay a solid five stars. The stunning resort, delicious food, and exceptional staff made for a memorable getaway.
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves immensely, 1 set back was when my granddaughter got locked in the bathroom stall down a long hallway where there was no bodies around to help her(thank god for a cell ph) other than that we had a great time.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rogerio Sousa, CALEDON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No beach, and or beach activities. Constant construction on the beach was noisy as well.
Stayed 7 nights in Mar 2025

10/10 Excellent

Randolph Lee White

Stayed 5 nights in Mar 2025