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Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Where to?

Dates

August 2025

September 2025

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

7 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Popular amenities

includes taxes & fees

28 Aug - 29 Aug

Explore the area

Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Juanillo Beach
‪1 min drive‬
Punta Espada Golf Course
‪8 min drive‬
Scape Park
‪11 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪16 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

125 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

Excellent

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Private outdoor hot tub

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

Wonderful

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Down duvet

56 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be 7.4 km (4.6 mi) from Punta Cana Beach and 26.7 km (16.6 mi) from Bavaro Beach. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Punta Cana property, attractions include Juanillo Beach and Downtown Punta Cana.

What's nearby

Juanillo Beach - 1 min drive - 0.0 km
Punta Espada Golf Course - 8 min drive - 6.0 km
Los Establos Cap Cana - 9 min drive - 5.4 km
Punta Cana Beach - 10 min drive - 7.8 km
Scape Park - 11 min drive - 6.4 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

‪Juanillo Grill & Beach Bar - ‬8 min walk
‪The Chinola - ‬1 min walk
‪Punch Bar - ‬16 min walk
‪Jwb Steakhouse - ‬3 min drive
‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools

Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

375 guestrooms or units

6 levels

3 buildings

7 dining venues

7 bars or lounges

14488 sq ft of conference space

1346 sq. m of conference space

Built in 2019

Deli

Kid's club (free)

Supervised kid's activities (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Bar by the pool

Swim-up bar

Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

On private beach
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On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

7 bars/lounges
7 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Mercado
Navigator Grill
Noodle & Thread
Tempest Table
The Chinola

Things to do

2 hot tubs
24-hour gym
4 outdoor pools
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Designer stores
Fitness classes
Free children's club
Free water park
Full-service spa
Lazy river
Pilates classes
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Free children's club
Free supervised activities for children
Free water park access
Laundry facilities
Lazy river
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

14,488 square feet of conference space
16 meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Dock
Firepit
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

14 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 buildings
6 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Separate sitting area
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana All Inclusive Punta Cana

Hyatt Ziva Cap Cana All Inclusive All-inclusive property

Hyatt Ziva Cap Cana Punta Cana

Hotel Hyatt Ziva Cap Cana Punta Cana

Hyatt Ziva Cap Cana Hotel Punta Cana

Hyatt Ziva Cap Cana Hotel

Punta Cana Hyatt Ziva Cap Cana Hotel

Hotel Hyatt Ziva Cap Cana

Hyatt Ziva Cap Cana All Inclusive

Hyatt Ziva Cap Cana - All Inclusive Punta Cana

Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 28 Aug 2025 start from AU$1,126.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Gustavo

Travelled with family and small children

30 Apr 2025

Liked: Staff & service, amenities, property conditions & facilities

The service was generally satisfactory. However, the cleanliness of the bedroom requires attention, and it's uncertain if management is aware of this issue. A notable inconvenience is the lack of any dining options, which is particularly challenging when traveling with children. I was informed that dining facilities were unavailable for families with kids, with only adult dining mentioned. Our experience at Noodle And Tread Italian Cuisine was mixed; the service was acceptable, but the waiter clearly needs more training. This forced us to seek alternative dining outside, such as Las Palapas.

Stayed 4 nights in Apr 2025

10/10 Excellent

Parbattie

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff at the proioperty were very curious. Food was great. Rooms clean. Beach was awesome.

Stayed 7 nights in Apr 2025

10/10 Excellent

Abby Elizabeth

Travelled with family

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and attentive. Facility was beautiful. Excellent food, clean beach. Great family vacation.

Stayed 5 nights in Apr 2025

10/10 Excellent

Alexandra M, Sunnyside

Travelled with family

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was walkable, everything was close to our room, food was really fresh with a lot of options, vegan, vegetarian, meats, seafood. Their personal is extremely friendly and helpful with a lot of pride on their customers service.

Stayed 5 nights in Apr 2025

10/10 Excellent

Amador, Weston

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this property, amazing staff, food, drinks and water park! We will definitely come back.

Stayed 2 nights in Apr 2025

10/10 Excellent

Don, Potomac

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect stay for our family of four! The food was really great with a lot of options for adults and children. All the staff were helpful and pleasant. The kids club was great to give my wife and I a break to relax on our own. Elvis is the man! He helped coordinate anything we needed, from dinner plans, to excursions. The chef making the omelets was also such a treat to see each morning. Great place, we will be back for sure!

Stayed 5 nights in Apr 2025

4/10 Poor

Cody

20 Apr 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Bernard

Travelled with family

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Elegant Family Resirt

Went with 9 other members of family for family vacation. Hotel met and exceeded expectations. High end touches , excellent service and food was more than adequate and always available.

Stayed 5 nights in Apr 2025

10/10 Excellent

Mary

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

nice clean place, good for kids, well maintained

Stayed 5 nights in Apr 2025

10/10 Excellent

Lerisse

Travelled with family and small children

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Osiris is great reference of the brand. His service is outstanding. We feel very comfortable every time we stay at the hotel.

Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie, Grand Rapids

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade. We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good. The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team! The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone. Really lovely, though! Well done Hyatt Ziva Cap Cana!

Stayed 5 nights in Apr 2025

10/10 Excellent

LAURA

12 Apr 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Christina

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Cesar

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Fotoun

Travelled with family

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

love everything

Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best vacation resort I’ve ever been to.

Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is beautiful and classy. There is a dress code which we appreciated. By that I mean no wife beater shirts & flip flops in restaurants, etc. the staff is amazing- so much to do & so many fabulous people taking care of the guests. We brought our family of 6 & everyone had a marvelous time!! Rooms were spacious & attractive. The design is well done - I appreciated all the details as an established interior designer for 35 years. Grounds & pools were immaculate. The activities were wonderful - so many & something for everyone!! We will return!! Five days is not enough!! Thank you Hyatt Ziva for a wonderful time!! Elizabeth Samuels

Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay! Friendly staff, very clean, good food. We didn’t want to leave!

Stayed 5 nights in Mar 2025

8/10 Good

Patricia

Travelled with family

2 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended

Stayed 7 nights in Mar 2025

8/10 Good

Paul

Travelled with family

1 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is spectacular and a pleasant place to stay. The main buffet 'Market Place' was really very good. Beach facilities and staff on the beach were nice and helpful. Italian restaurant was great, along with the Blind Butcher Experience (extra $$$). Felt that the staff in general were not overly helpful/attentive or friendly, which is a shame as this created a feel of unease on our stay. With our suite we had a mayordomo/butler included, who wasn't that interested in enhancing our stay, or being helpful. In the restaurants (bar the Blind Butcher) the service was poor, rushed and plates of food literally slapped down on the table. Could be better for the price. Would go back again, and recommend it, but feel that the hotel has room for improvement, as this is a top $ resort.

Stayed 7 nights in Feb 2025

8/10 Good

Susan

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

diana karolina

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great for families, great food

Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha, Miami

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Yulia

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great

Stayed 5 nights in Mar 2025

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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

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