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Hyatt Ziva Cap Cana - All Inclusive

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Aerial view
Creator video - submitted by Luxury Richland
7 restaurants, breakfast, lunch, dinner served; Asian cuisine
7 restaurants, breakfast, lunch, dinner served; Asian cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Parking included
The current price is AU$1,068
includes taxes & fees
11 May - 12 May

Explore the area

View map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, El Dorado Water Park
    ‪9 min drive‬
  • Place, Indigenous Eyes Ecological Park
    ‪11 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Resort View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Resort View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 125 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Club Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 115 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be within a 15-minute walk of Juanillo Beach and 3.3 km (2 mi) from El Dorado Water Park. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Punta Cana Beach and Scape Park.

What's nearby

  • Juanillo Beach - 1 min drive - 0.2 km
  • El Dorado Water Park - 9 min drive - 5.2 km
  • Indigenous Eyes Ecological Park - 11 min drive - 7.2 km
  • Caleton Beach Club - 12 min drive - 7.5 km
  • Punta Cana Beach - 12 min drive - 7.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪Frank & Lola's - ‬3 min drive
  • ‪The Chinola - ‬1 min walk
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7 dining venues
  • 7 bars or lounges
  • 14488 sq ft of conference space
  • 1346 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Exterior
Dreams Cap Cana Resort & Spa - All Inclusive
Cap Cana
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 489 reviews
The price is AU$545
includes taxes & fees
1 June - 2 June
Dreams Cap Cana Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 11 May 2026 start from AU$1,068, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1013 reviews
Rating 8 - Good. 108 out of 1013 reviews
Rating 6 - Okay. 49 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 10 out of 1013 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Excellent foo
Stayed 6 nights in Feb 2026

10/10 Excellent

Martin

Stayed 2 nights in Feb 2026

10/10 Excellent

Anibal, Caguas

Stayed 2 nights in Dec 2025

10/10 Excellent

FRANKLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Anthony, Spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food, amenities, events by the pool during the day and in the lawn in the evenings. Plenty of activities for kids so the beach remained pretty peaceful and not crowded. Probably the best hotel/resort gym I’ve ever seen. If I had one recommendation, it would be to add more umbrellas on the beach. There were plenty of chairs, but umbrellas became a Hunger Games situation as there was one umbrella for every 10-15 chairs (versus one umbrella for every two chairs by the pool).
Stayed 5 nights in Nov 2025

6/10 Okay

Olga Eugenevna, zionsville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the positive side- Hotel is big and updated, rooms are quite spacious and stuff is very nice. We had a small issue with air conditioner and it was fixed in 15 minutes. If you have kids - they have kids clubs, evening movies with popcorn, kids pools etc But - if you like good food, that’s not your place to go. Our daughter got food poisoning the first day we came;( And in general the variety of veggies and fruits is very poor.
Stayed 7 nights in Jan 2026

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Super clean and very friendly staff. Food options were plentiful. Room were spacious and bed was very comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
excellent service, food and amenities.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all inclusive. Great service, good food. The beach is stunning. Plenty of activities throughout the day. Can’t wait to go back.
Stayed 3 nights in Jan 2026

8/10 Good

Edna Josephine

Travelled with family
Liked: Cleanliness, amenities
Staff was nice and profesional, loved the ambiance, food was good, would have loved to see more of the Dominican culture in general throughout the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ersin

Liked: Cleanliness, amenities, property conditions & facilities
We are been here first time but amazing so clean delicious food. Everybody is so friendly. I love it hard recommend for everybody.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stacey

Stayed 5 nights in Dec 2025

10/10 Excellent

Renata

Stayed 4 nights in Dec 2025

10/10 Excellent

STEPHEN, LA CANADA FLT

Liked: Cleanliness, amenities, property conditions & facilities
Food need to improve and experience was pretty good but need more little improvement for services
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 5 nights in Dec 2025

8/10 Good

Santanu

Stayed 4 nights in Dec 2025

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, food was great, beach was beautiful. 10/10
Stayed 4 nights in Dec 2025

6/10 Okay

JOSE A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been in the resort in the past, however this time it was not as great as before. The pools were cold, staff in the family side of the hotel were not as friendly/polite as in the adult side.
Stayed 1 night in Dec 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was hot the entire time, we had no cell or internet service and could not contact Expedia and the hotel refused to do anything about it. Awful experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

Klaudio

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the resort and overall everything exceeded our expectations. The property was beautiful, the staff was attentive and friendly, and the amenities were well maintained. Our room was comfortable and clean, and we truly enjoyed the atmosphere throughout the resort. That said, the only aspect that didn’t meet our expectations was the Blind Butcher restaurant. While the concept was interesting, we didn’t feel the food quality justified the experience, especially when compared to the other on-site restaurants. We found the food elsewhere on the property to be noticeably better and more enjoyable. Aside from that one dining experience, everything else about our stay was excellent, and we would absolutely recommend the resort to others.
Stayed 7 nights in Dec 2025

10/10 Excellent

Bennie Denise, Lewisville

Stayed 5 nights in Oct 2025

10/10 Excellent

hidayet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful we liked the restaurant chinola they had really great steak and really good appetizers. Chef behic was really nice and he explained the whole menu.we liked the restaurant a lot.
Stayed 6 nights in Dec 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The kids loved the water park, we also enjoyed it. The hotel did not feel crowded which was one of the reasons we stayed there. I would definitely stay there again.
Stayed 4 nights in Dec 2025

8/10 Good

Cristiano ricardo

Stayed 2 nights in Dec 2025

10/10 Excellent

William J

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff great. Food excellent. Great location.
Stayed 6 nights in Dec 2025