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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Aerial view
Premium bedding, down duvets, pillow-top beds, free minibar
Property amenity
Children's play area - indoor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The current price is AU$1,249
includes taxes & fees
10 July - 11 July

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪1 min drive‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

Room options

View all photos for Resort View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Master)

Highlights

Balcony or patio
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Ziva Cap Cana - All Inclusive. You'll be 7.4 km (4.6 mi) from Punta Cana Beach and 20.3 km (12.6 mi) from Downtown Punta Cana. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to The Larimar Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The theme restaurant, Tempest Table, serves Asian cuisine and is open for dinner. With 7 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and free water park. 14488 square feet (1346 square metres) of event facilities include 16 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a lazy river. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Juanillo Beach and Scape Park.

What's nearby

  • Juanillo Beach - 1 min drive - 0.0 km
  • Punta Espada Golf Course - 8 min drive - 6.0 km
  • Los Establos Cap Cana - 9 min drive - 5.4 km
  • Punta Cana Beach - 10 min drive - 7.8 km
  • Scape Park - 11 min drive - 6.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Cap Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7 dining venues
  • 7 bars or lounges
  • 14488 sq ft of conference space
  • 1346 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on 10 July 2025 start from AU$1,249.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Hyatt Ziva Cap Cana - All Inclusive?

Yep, Hyatt Ziva Cap Cana - All Inclusive is a short 14-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Ziva Cap Cana - All Inclusive?

Yep, The Larimar Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Cap Cana - All Inclusive have a pool?

Yep, and guests love it! Hyatt Ziva Cap Cana - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Ziva Cap Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive features a private beach, 4 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Ziva Cap Cana - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Ziva Cap Cana - All Inclusive.

Is Hyatt Ziva Cap Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, free supervised childcare and a playground, it's no surprise that Hyatt Ziva Cap Cana - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hyatt Ziva Cap Cana - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hyatt Ziva Cap Cana - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Cap Cana - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?

No, only service animals are allowed.

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1007 reviews
Rating 8 - Good. 112 out of 1007 reviews
Rating 6 - Okay. 42 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Stayed 4 nights in Mar 2025

10/10 Excellent

JULIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience.
Stayed 4 nights in Feb 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff is very attentive. The buffet food is pretty good. The overall appearance, ammenities and activities are very nice. A few things were horrible. We had to sign a waiver for each room, each day to use the waterpark. We rented a pool cabana and there was trash floating in the water around our area which was disgusting. We made a reservation at the Blind Butcher which had weird protocols. I had to literally initial three times and sign twice a contract indicating that I knew this restaurant was not included in the all inclusive package. If we were a no show we would be charged in full. If we left because we didn't like the menu etc we would be charged in full. Our family is 6 people. We were charged $845 which was not worth it so I understood why they required such a strong contract. It was very dark with poor table lighting and at times the music from the entertainment so loud we couldn't talk at all. Finally, at the VIP check out I had to get an exit pass or they would not let us leave. I've NEVER experienced this before travelling to 40 countries around the world. You literally have to present a pass that indicates you're settled your bill or the bell staff will physically detain you. I was shocked because this is an all inclusive family resort which requires prepayment so I can't imagine that people are skipping out on the gift shop bill. It made me feel like they didn't trust us so I won't ever be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned and can't stay enough about the great experience we had, all the staff were very attentive, professional we missed this type of great service, they all went above and beyond to keep you satisfied. I want to highlight a few I remembers, Carlos in the Asian - Hibashi did a fantastic show, Glenny who helped coordinate a special arrangement for our daughter's birthday, which made it an unforgettable day. The team with the entertainment (Nelson Vargas), and this are just a few of the names I can remember. The food in each of the restaurants was fresh, such a large variety for all the tastes and needs. Thank you Hyatt for such an amazing experience. Hope to be back soon.
Stayed 6 nights in Feb 2025

10/10 Excellent

Homiyar, neshanic station

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Loved everything about it especially my iced coffee.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a 5 day trip (two adults, two kids). Good spot for a getaway, pool and beach were very nice and food and drinks were very accessible. Food was above average for an all-inclusive type place. Very key that the couch beds are not cheap springs but rather foam so they happen to be quite comfortable. We did the Blind Butcher experience one night, was worth the experience, lots of food. One downside was the "reserve a chair by the pool" race.. full on here so if you wanted a spot for the first half of the day, you needed to be up very early to do so. That was somewhat annoying but we did beach first most days. Would definitely go again and recommend if looking for an easy pool/beach all inclusive vacation.
Stayed 5 nights in Feb 2025

6/10 Okay

Paul

Stayed 5 nights in Feb 2025

10/10 Excellent

Ankit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly resort and great for kids
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific all inclusive / good for families

A great hotel with good sized rooms and excellent service. Staff is all super friendly and attentive. We went a bit before February break so capacity wasn’t at max - no wait times for any restaurant. We enjoyed the water park a lot - it’s great for older tweens and even teens and there is a toddler version as well next to it. A fun lazy river and about 5 slides. The main pool is big (not the nicest we’ve ever seen but good enough) and the beach is clean and expansive. The food is good (not amazing but pretty good for an all inclusive) and there are decent restaurant choices plus room service (also included). Nice touches like daily wine and cheese in your room, turndown and handy amenities in bathroom. We didn’t have any teens for “teen zone” but it seemed like a decent hangout for older kids. Finally, liked the island vacation feel but only 20 min for airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Noah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was top notch and if ur taking kids the kids club was great! My daughter loved playing with the kids and having movie night so we can get dinner at the restaurants on the adult side. The kids club is included in the price so we would just tip the girls who worked there. Not required. The vibe there was very Ritz Carlton!
Stayed 8 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to Ziva Cap Cana

Decent stay at Hyatt Ziva. Perfect for young kids with tons of activities. Wish the kids club had hours for families in evening. Wouldve liked healthier kids options during the day. Pringles and oreos and m&ms in room. Beach was soft sand, water warm and clean. My toddler daughter and I got sick, assuming from pool water as we spent lots of time around other kids who surely have accidents in the water. My husband and older daughter did not get sick and we all generally ate the same thing and stuck to bottled water entirely. Staff generally very friendly. Decent option for all inclusive with kids on beach with better food than most AI’s we have experienced (still not the best but cant compare to our baseline NYC restaurants). Would recommend if in need of an activity filled resort for young kids.
Stayed 5 nights in Feb 2025

8/10 Good

Gilda, Hackensack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible entertainment, and all American music instead of cultural music
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment My family and i arrived , we were treated with exceptional care and hospitality . The level of service provided by the staff was truly remarkable, I was especially impressed by the attentiveness and professionalism of our personal Butler. Every detail was handled with perfection, making out stay truly unforgettable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth every penny
Stayed 2 nights in Jan 2025

10/10 Excellent

EMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

James Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are one week stay at the hotel. Premises and ocean front room were awesome. Enjoyed all the restaurants. The staff members were friendly and helpful.
Stayed 6 nights in Jan 2025

8/10 Good

man, Bowie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been a lot better for the $800 per night. Steak was low quality. Buffet didn’t have much options. Orange juices was not 100 percent. It was powder mix. Waffle was premade from the factory. Not freshly made on site. I could have pay $500 per night at any other resort and get the same quantity. The rooms is amazing tho
Stayed 3 nights in Jan 2025

4/10 Poor

David

Travelled with partner
Nice location, pools and beach. Room and gym were nice. Entertaiment was good. Blind Butcher Restaurant was not worth the extra money. Most of the food was not good and the drinks were weak. Both my wife and I had diarrhea all week.
Stayed 7 nights in Jan 2025

10/10 Excellent

EDUARDO LUIS RODRIGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort, the food is delicious, the people very kind,
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissabeth M Perez

Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect resort.

This was our first stay here. It was amazing! The water park was a great break for our kids (12 and 8) we enjoyed it too. The hotel pool was great. Beach front was great. Room was great. Staff and food were amazing. We will be booking again for next year.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Went on family trip we are so happy with stay staff very friendly we will definitely come back and highly recommending this property
Stayed 4 nights in Jan 2025

10/10 Excellent

Conrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the resort was fantastic. Keiber, Santo, Manuel, and many other staff were exceptional The property is beautiful as are the beaches and the food offerings over the top. The room well maintained and room service were fantastic
Stayed 7 nights in Jan 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and great food!
Stayed 2 nights in Jan 2025