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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
Private beach, white sand, sun-loungers, beach umbrellas
7 restaurants, breakfast, lunch, dinner served; international cuisine
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Club One Bedroom Master Swim Up Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

The current price is AU$933
includes taxes & fees
30 June - 1 July

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪1 min drive‬
  • Punta Espada Golf Course
    ‪7 min drive‬
  • Scape Park
    ‪10 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

View from room

Suite, 1 Bedroom, Ocean View (Master, Club)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King

Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Junior Suite Swim Up Double

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

Club Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Resort View Junior Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Club Ocean View One Bedroom Grand Master Suite | Living area

Club Ocean View One Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Junior Suite Swim Up King

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 115 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite King

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. You'll be 7.1 km (4.4 mi) from Punta Cana Beach and 21 km (13.1 mi) from Downtown Punta Cana. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The buffet restaurant, The Pier, serves international cuisine and is open for breakfast and lunch. With 7 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and 24-hour gym. 15000 square feet (1394 square metres) of event facilities include 16 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a hot tub. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Punta Cana property include Juanillo Beach and Scape Park.

What's nearby

  • Juanillo Beach - 1 min drive - 0.4 km
  • Punta Espada Golf Course - 7 min drive - 5.4 km
  • Los Establos Cap Cana - 8 min drive - 4.8 km
  • Punta Cana Beach - 9 min drive - 7.2 km
  • Scape Park - 10 min drive - 5.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬13 min walk
  • ‪The Chinola - ‬8 min walk
  • ‪Punch Bar - ‬13 min walk
  • ‪Jwb Steakhouse - ‬16 min walk
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 7 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (15,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on 30 June 2025 start from AU$932.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is a short 13-minute walk from Juanillo Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, there is an onsite spa at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive.

Is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive family-friendly?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is an adults-only property.

Is there a free airport shuttle available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, only service animals are allowed.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 843 out of 1006 reviews
Rating 8 - Good. 102 out of 1006 reviews
Rating 6 - Okay. 39 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. It was well maintained and clean. The staff was very attentive and always assisted with a smile.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and restaurant choices but entertainment could be better compared to other resorts
Stayed 7 nights in Mar 2025

8/10 Good

Edith

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Stayed 3 nights in Mar 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Shanan, Charlotte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hyatt Zilara! The resort was exceptionally clean, and there was always plenty of seating available at all the pools and the beach. The food was absolutely delicious, with a great variety to choose from. A huge shoutout to Roberto at the club bar—his service was outstanding! Antonia also made some of the best drinks we've ever had. Bryan, the aqua bike leader, was incredibly pleasant and made our experience even more enjoyable. The spa was wonderful—while it wasn’t the best massage we've ever had, it was still very relaxing. Overall, this was a fantastic trip, and we can’t wait to return!
Stayed 5 nights in Feb 2025

8/10 Good

Froilan

Liked: Staff & service, property conditions & facilities, room comfort
Was excellent the people very nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

Esthefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay at this resort. It was very much worth staying there, loved it! And will definitely go back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dianna

Stayed 3 nights in Oct 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit since we really enjoyed our first time. It’s just as beautiful as we remember. However, the loud, massive American corporate groups have completely changed our experience, making us not want to return. I wish people would be more considerate of other visitors who traveled a long way, hoping for a peaceful and quiet getaway. I even felt sorry for the workers. Unfortunately, this will be our last time here.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel; we chose a Front Ocean room and it was the best decision ever. The view was second to none. All the staff was great, and the hotel's installations were fantastic. The hotel has an incredible gym (better than many commercial gyms!) with tons of classes throughout the day too. All the restaurants were delicious, except for the Indian, which was not good at all. I'd suggest maybe swapping the Indian cuisine for a Mexican. It is a bit annoying that there is a restaurant (The blind butcher) not included in the stay. Considering the price of the rooms, it would be good to see free access to this restaurant once per stay. Having said that, we went and we loved it. The Peruvian restaurant was our favourite with delicious and fresh food all day. Cocktails in all the hotel bars were amazing; there are some seriously good mixologists in this hotel. However, my only negative comment will be entertainment: The hotel was boring, as there was very little organised and everyone seemed to go to bed at 10:30 pm. It needs to be noted that although Zilara is the Adults-only hotel, there are spaces (such as the sports bar) which are shared with the Ziva and kids are allowed. The spa was good, but it was overly expensive and we felt rushed during the hydrotherapy circuit. We also went to the waterpark which is part of the hotel, and it was so much fun! Go right when it opens so the number of kids is limited. This hotel is worth going once - only based on the food and installations
Stayed 6 nights in Jan 2025

10/10 Excellent

sorally, lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent restaurant , i will come back again
Stayed 2 nights in Jan 2025

10/10 Excellent

Wesley J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay at. It's a little over hyped but the customer service is above standard. Enjoyed
Stayed 4 nights in Jan 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED everything about this resort minus the Club level check in experience/staff in club level and the room they assigned us in our "Ocean view" category that did not have a "ocean view" at all. I am an Expedia VIP and a Hyatt member and they were still rude to me. With that said, this resort is fantastic if you want calm open water, a really nice gym, great food, great service, lots of drinks brought to you beachside and a safe place to stay. Evening entertainment was lacking, the piano bar (very fun) would shut down at 11pm right on the dot just as everyone was just starting to loosen up. They desperately need a DJ or dance club for evening hours. All in all, a great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, good food, friendly staff and close to airport.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service at Hyatt Zilara Cap Cana was outstanding! Breakfast and Lunch buffets were the best meals. Dinner restaurants could improve in taste. Food is pretty bland for international tastes. All public areas are impeccably kept. The rooms are in need of renovation, and they smelled of mold and mildew. The bathrooms do not have any air ventilation so the mildew smells simply invades the rest of the bedroom area. Perhaps, it's hard to maintain the rooms given the beach, swimming pools, and endless alcohol that is offered. However, for the high price, Hyatt needs to resolve the mildew smells in the rooms that spoiled the rest of our stay. The room snacks need to improve. Offering Pringles, inexpensive granola bars and m&m's seemed cheap. We never ate them, and they seemed leftover from the previous occupants. We did receive a welcome small cake and drink to celebrate a birthday which was a nice touch. Finally, the pools are clean and beautiful in contrast to the beach which has lots of seafood roots about to sprout which made it not nice for walking. There are lots of mosquitoes even though the hotel will tell you there aren't. All in all, we had a nice family mini break.
Stayed 1 night in Jan 2025

10/10 Excellent

PAUL DULATAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and exceptional accommodations! Every customer service representative was so friendly and welcoming! The food was amazing and the range of different choices of restaurants was outstanding! In particular, our concierge Robert was amazing! Highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sresan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 6 nights in Jan 2025

10/10 Excellent

Enmanuel j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christopher was excellent & Room service, Hospitality, the restaurants, everything was 5 Stars!!!
Stayed 3 nights in Jan 2025