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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
Luxury resort on the beach, with 13 outdoor pools

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

View from property
Creator video - submitted by Ariblesssed
Free daily buffet breakfast
Exterior
Water park

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
The current price is AU$731
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪34 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪52 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Garden view

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Garden view

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 76 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Garden view

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Garden view

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 159 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed
  • Garden view

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Garden view

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • 72 sq m
  • Sleeps 4

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • 72 sq m
  • Sleeps 3

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Garden view

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
TV
Blackout curtains
Hairdryer
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • 72 sq m
  • Sleeps 4

About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort. You'll be 4.8 km (3 mi) from Punta Blanca Golf Course and 4.9 km (3.1 mi) from Cana Bay Golf Club. Highlights at this all-inclusive resort include 10 restaurants, 13 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The theme restaurant, Ciao, serves Italian cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 20 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site golf course and free water park. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 5-property class Bávaro resort, attractions include Cocotal Golf and Country Club and Arena Gorda Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Cocotal Golf and Country Club - 22 min drive - 11.2 km
  • Los Corales Beach - 27 min drive - 13.5 km
  • Bavaro Beach - 34 min drive - 17.0 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Kaori - ‬13 min drive
  • ‪Ipanema Restaurant - ‬3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Conference rooms
  • 65000 sq ft of conference space
  • 6039 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

Is parking available at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yep, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort has a free self car park.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on 2 Feb 2026 start from AU$730.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

The closest beach to Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is Bavaro Beach (13.2 km).

Is there a spa on site at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yep, there is an onsite spa at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Yep, and guests love it! Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort has 13 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort features a private beach, 4 poolside bars and 13 outdoor pools. All guestrooms come with Hot tubs and 24-hour room service.

What makes Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort a romantic place to stay?

1 hot tub and a private beach, as well as Hot tubs and private balconies in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort.

Is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yep, all rooms come with private hot tubs.

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort serve breakfast?

Sure does, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

No, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Relax with a coldie at the 4 poolside bars or 20 lounge bars, and grab a meal at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort's 10 restaurants.

What time are check-in & check-out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yep, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort has an 18-hole golf course.

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1251 out of 2342 reviews
Rating 8 - Good. 437 out of 2342 reviews
Rating 6 - Okay. 292 out of 2342 reviews
Rating 4 - Poor. 136 out of 2342 reviews
Rating 2 - Terrible. 226 out of 2342 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The food was delicious, the rooms were very comfortable, and we really enjoyed all the shopping and activity options available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miriam, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many pools available. Lots of dining options. Room service menu needs improvement. Room was clean but light on the balcony was broken
Stayed 5 nights in Sep 2025

10/10 Excellent

Tremain Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Everything was excellent, except for the quality of service at the restaurants and check in/out was slow.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities
Property
Stayed 5 nights in Sep 2025

2/10 Terrible

Frederico

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and Everyone was AMAZING!!!
Stayed 5 nights in Oct 2025

2/10 Terrible

Henrique

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rude staff. Hard to accommodate gluten diet (they literally served frozen bread). It’s not all inclusive - you have to pay for bowling and many other activities. Had to change rooms day one because of a leak. We had two rooms as a family and they put us 3 buildings apart. A good chunk of the beach and bars is reserved for club partners. Food disappears from restaurants and stalls, for example, Ipanema, one of the steakhouses, was not serving steaks. Terrible, terrible experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

GIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place
Stayed 5 nights in Oct 2025

10/10 Excellent

Hussam, CORONA

Stayed 4 nights in Oct 2025

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Tania, miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Tarek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property, great customer service, excellent beach and very clean. Air conditioning in the room very loud and kept us from sleeping comfortably.
Stayed 4 nights in Oct 2025

8/10 Good

Christin

Stayed 3 nights in Oct 2025

2/10 Terrible

Alex

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Resort was nice,nice beach,alot of pools,good waterpark. Some restaurants was good. Service is very bad. Room was good but shower was very dirty, all the handels and switches in room was dirty. Food in market was bad,nothing to eat. Have to look for my room by myself ,at checkout same thing ,i set the pick up time at 10.20 no one show up. But main problem on thus resort was that they sell on weekends cheap administration to Resort to local people. Loks like was around 300 young man ,they took over the all resort,they run in waterpark next to the kids. You can't get to any slides. At pool same thing,very dirty:towels everywhere, food,cups from drinks,very loud, jumping in the pool in they socks,taking shower nextbto the pool in they underwear. Never go back ther. I like DR first time i experience something like that.
Stayed 6 nights in Sep 2025

2/10 Terrible

noam, Key west

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⚠️ Do Not Stay at Hard Rock Punta Cana – Unsafe and Unhygienic Our “luxury” family vacation turned into a complete disaster. My son developed a severe allergic rash from the chlorine-filled pools, and my baby daughter had an asthma attack caused by the mold and humidity in the room. The rooms were dirty, moldy, and smelled terrible. Instead of cleaning, staff used machines that released strong chemicals to mask the odor. We were moved several times, but every room was the same. Even worse — a housekeeping manager entered our room and took photos of my baby without my consent. When I complained, they offered a massage and asked me to sign a confidentiality agreement instead of addressing the problem. The hotel is falling apart — broken elevators, leaking ceilings, and unsafe conditions everywhere. The “concierge” tried to sell me a vacation package without any written contract. This is not a 5-star resort, it’s a health and safety hazard. If you care about your family, stay far away from Hard Rock Punta Cana.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ruzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2025

6/10 Okay

Rosalyn Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was just ok but nice due to small crowd.
Stayed 2 nights in Sep 2025

10/10 Excellent

gregory anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

akash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Service was the best
Stayed 7 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food overall was not up to part in most of the food vendors I tried.
Stayed 2 nights in Jul 2025

10/10 Excellent

SINUHE, Bergenfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Hard Rock Hotel Punta Cana. It’s a great place to go on vacation with your kids. There are tons of fun activities to keep them entertained while we relax and enjoy as well. We really enjoyed the shows during the night time, as well as the walking and all the activities throughout the resort. A special thank you to Laura for all her help during our visit, she truly made our experience memorable. Everyone we met from the restaurant staff, pool attendants, cleaning crew, transport team, and security was very friendly and made our stay even more pleasant. This resort is definitely worth visiting again. Highly recommended.
Stayed 4 nights in Oct 2025

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Terribly maintained . Food needs to be upgraded. For the cost and the class of this resort I would not stay here again . There is not a variety of restaurant's and the staff is not very helpful. The only person that was attentive to us was Senor Ramon Fuego at the pool . He was the best at service. We appreciated his service.
Stayed 3 nights in Oct 2025

8/10 Good

MIRIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience love it
Stayed 5 nights in Sep 2025

8/10 Good

yanit, New Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and amenities. The only concern we had was the response of the concierge, room service, and front desk. We requested for the mini bar to be refilled on 4 ocassions and this was not done in a 3 day period. We were dissapointed as the only thing we had requested was bottled water. We ended up having to bring water from the near bar as numerous attempts received no results. This was a special occasion for my husband and I, so I requested a bottle of wine/champagne with a small cake to welcome us. This was requested 5 times, through phone prior to our arrival, in person once we arrived and 3 additional times through concierge. It appeared staff was not interested in filfulling our multiple request. At one point they said their system showed the request filled eventhough we were in the room and told them this was false. Finally, the evening prior to our early departure we received the small cake and bottle of champgne. Dissapointed of the oversight and lack of attention to us as guest. But the rest of the visit that did not required individual request was great.
Stayed 3 nights in Oct 2025