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Hard Rock Hotel & Casino Punta Cana All Inclusive

5.0 star property
Luxury property on the beach, with 13 outdoor swimming pools

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Photo gallery for Hard Rock Hotel & Casino Punta Cana All Inclusive

13 outdoor pools, pool umbrellas, lifeguards on site
Exterior
Junior Suite (Islander, Two King beds & Sofa Bed)
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Reviews
7.8

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Popular LocationCana Bay Golf Club11 min drive
  • Popular LocationArena Gorda Beach13 min drive
  • Popular LocationIberostar Golf Course13 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)24 min drive

Room options

Caribbean Suite Classic Double bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Caribbean Suite Double Beds & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Caribbean Suite Classic King bed

9.2/10 Wonderful

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

8.3/10 Very good

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Islander, Two King beds & Sofa Bed)

Junior Suite (Islander, Two King beds & Sofa Bed)

Junior Suite (Islander, Two King beds & Sofa Bed)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Islander Junior Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Minibar, in-room safe, individually decorated, desk

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Caribbean Diamond Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Caribbean Diamond King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Caribbean Sand Suite Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite, 2 Bedrooms (Rock)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 6
  • 3 King Beds

Suite, 1 Bedroom (Rock)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms (Rock)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Hard Rock Hotel & Casino Punta Cana All Inclusive. You'll be 4.8 km (3 mi) from Punta Blanca Golf Course and 4.9 km (3.1 mi) from Cana Bay Golf Club. Highlights at this beachfront property include 10 restaurants, 13 outdoor swimming pools and a full-service spa. .A relaxing day at Rock Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The theme restaurant, Ciao, serves Italian cuisine and is open for breakfast, lunch and dinner. With 4 poolside bars and 20 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and golf course. Additionally, you'll find a free water park, a nightclub and free Wi-Fi in public areas. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 5-property class Bávaro property, attractions include Cocotal Golf and Country Club and Arena Gorda Beach.

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 40 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • La Altagracia - 14 min drive
  • Marketplace Buffet - 1 min walk
  • La Güira - 13 min drive
  • Mangu - 13 min drive
  • Ipanema Restaurant - 3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

Luxury property on the beach, with 13 outdoor swimming pools
Some rates at Hard Rock Hotel & Casino Punta Cana All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hard Rock Hotel & Casino Punta Cana All Inclusive offers its guests a full-service spa, a golf course, a complimentary water park, and 13 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 20 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 65000 square feet (6039 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the luxury Hard Rock Hotel & Casino Punta Cana All Inclusive. Self parking is free.

This 5-star Punta Cana property is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Conference rooms
  • 65000 sq ft of conference space
  • 6039 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
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Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
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Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive Punta Cana

Frequently asked questions

Is parking available at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Yep, Hard Rock Hotel & Casino Punta Cana All Inclusive has a free self car park.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana All Inclusive?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana All Inclusive on 2 June 2024 start from AU$790.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hard Rock Hotel & Casino Punta Cana All Inclusive?

The closest beach to Hard Rock Hotel & Casino Punta Cana All Inclusive is Bavaro Beach (13.2 km).

Is there a spa on site at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Yep, Rock Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hard Rock Hotel & Casino Punta Cana All Inclusive have a pool?

Yep, and guests recommend it! Hard Rock Hotel & Casino Punta Cana All Inclusive has 13 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hard Rock Hotel & Casino Punta Cana All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Hard Rock Hotel & Casino Punta Cana All Inclusive features 4 poolside bars, 13 outdoor pools and a full-service spa. All guestrooms come with Hot tubs and 24-hour room service.

What makes Hard Rock Hotel & Casino Punta Cana All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as Hot tubs and private balconies in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel & Casino Punta Cana All Inclusive.

Is Hard Rock Hotel & Casino Punta Cana All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hard Rock Hotel & Casino Punta Cana All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Yep, all rooms come with private hot tubs.

Does Hard Rock Hotel & Casino Punta Cana All Inclusive serve breakfast?

Sure does, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel & Casino Punta Cana All Inclusive?

No, Hard Rock Hotel & Casino Punta Cana All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Relax with a coldie at the 4 poolside bars or 20 lounge bars, and grab a meal at Hard Rock Hotel & Casino Punta Cana All Inclusive's 10 restaurants.

What time are check-in & check-out at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel & Casino Punta Cana All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hard Rock Hotel & Casino Punta Cana All Inclusive?

Yep, Hard Rock Hotel & Casino Punta Cana All Inclusive has an 18-hole golf course.

Hard Rock Hotel & Casino Punta Cana All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 684 out of 1522 reviews" "
Rating 8 - Good. 309 out of 1522 reviews" "
Rating 6 - Okay. 242 out of 1522 reviews" "
Rating 4 - Poor. 116 out of 1522 reviews" "
Rating 2 - Terrible. 171 out of 1522 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

ray

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I have stood here numerous times but this was the worst. I was forced to pay an additional stay since my wife caught Covid prior to us leaving. We call the hotel 24 hrs prior to departure to advise them we needed to cancel. At the time it was 7:30 pm and I was told they couldn't do anything since the person responsible left for the day. I was forced to wait until Monday since they had no one I could speak to. Bottom Line, they told me I lost the $3300 in room reservation since we decided not to travel due to my wifes sickness. Expedia was just as guilty for leading me to believe they would resolve with the Hotel. I asked them if they could at least push it back and the anwer was no!
Stayed 5 nights in Feb 2024

6/10 Okay

Mark, San Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was VERY slow. Water glasses remained empty, didn’t bring everyone’s meal at same time. They had a lot of people serving on guests, but it seemed you could never get a server’s attention or they weren’t interested in the quality of service that a 5 star location should have. I was very disappointed in this. Also, the food was not that great. I don’t expect 5 star food in an all inclusive, but given the cost and brand of Hard Rock I was disappointed. They clearly cut costs on the food. I liked the overall property as it was clean and very well kept.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Tasheda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love Hard Rock it was my first time at the Resort. The staff was exceptional very attentive and polite. The resort was clean and the food was great. We will return.
Stayed 4 nights in Feb 2024

2/10 Terrible

Lemuel

Stayed 7 nights in Feb 2024

6/10 Okay

Lili

Travelled with family
Liked: Staff & service, amenities
Overall a great vacation, mostly due to the amazing weather in the Dominican Republic. Not sure that I would rush back to another Hard Rock Hotel though. First, the good: Staff was very friendly, lots for kids to do (though the "good" stuff like bowling, escape room, laser tag) costs extra, and the room we had was spacious and clean. 13 pools makes it easy to enjoy all of the relaxing aspects of vacation. Food was ok in the resort. Ipanema was the best restaurant HANDS down. Note that the 2 restaurants that required reservations were not expedited well (we were seated 40 min after our res) and the food was mediocre. Buffet was standard and other restaurants were fine enough. The food options at the beach/pool on the other hand were ATROCIOUS! Literally, if I could give it zero stars I would. The same food truck serving hot dogs, hamburgers, and nachos does not make for pool lunch that is up to standard. The fact that the resort is HUGE also didnt help because if you wanted to walk back to main resort to get a sandwich, it was at least a 25 minute walk each way. Who wants to spend an hour of their day out of the sun walking to get lunch? 2 of the 4 days housekeeping had not made up our room by 4 pm and I had to call to have them come over. Not what you would expect from Hard Rock. The Dolphin excursion through the hotel and beach pictures through the rock photo were excellent and well worth it! I would not return to a Hard Rock resort, Finest/Karisma resorts are much better
Stayed 4 nights in Feb 2024

10/10 Excellent

Edwin Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it. Plenty of beautiful views from the casino to the beach front. Plenty of food choices. My girlfriend and I really enjoyed our stay.
Stayed 3 nights in Feb 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Luis, Hialeah

Travelled with family
Liked: Cleanliness, staff & service
Only one place for the VIP amenities all the way in the other side of the hotel, you need to get 2 trains to get there, some times need to wait for a second train because they don’t have enough, make lines in all the dining over 30 minutes
Stayed 3 nights in Feb 2024