Grand Palladium Punta Cana Resort & Spa - All Inclusive

4.0 star property
On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
Loft Suite Garden View | Bathroom
Lobby sitting area
Junior Suite Garden View
Deluxe Poolside

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

Map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪3 min walk‬
  • Casino Avalon Princess
    ‪18 min walk‬
  • Los Corales Beach
    ‪3 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Deluxe Garden View Single Use

7.8 out of 10
Good
(22 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

Junior Suite Pool Access

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft Suite Garden View

8.4 out of 10
Very good
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Poolside

7.8 out of 10
Good
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Double Beds and 1 Single Sofa Bed

Deluxe Garden View

8.8 out of 10
Excellent
(60 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe Poolside

8.2 out of 10
Very good
(51 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

8.0 out of 10
Very good
(31 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Loft with Garden View

  • Sleeps 2
  • 1 Double Bed

Double Room Luxury with View

  • Sleeps 2
  • 1 Queen Bed

Loft with Garden View

  • Sleeps 1
  • 1 Single Bed

Loft with Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Loft with Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite Superior with View

  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Suite Superior with View

  • Sleeps 4
  • 2 Double Beds

Single Room Deluxe with Garden View

  • Sleeps 1
  • 1 Single Bed

Double Suite Superior with View

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Queen Bed

Suite Junior with Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Junior with Garden View

  • Sleeps 2
  • 1 Double Bed

Double Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bed

Loft with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior With View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Junior with Garden View

  • Sleeps 1
  • 1 Single Bed

Triple Suite Superior With View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior with View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

Loft with Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Triple Suite Junior with Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Single Room Luxury with View

  • Sleeps 1
  • 1 Queen Bed

Double Room Deluxe with Garden View

  • Sleeps 2
  • 1 Double Bed

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About the area

Punta Cana

At Grand Palladium Punta Cana Resort & Spa - All Inclusive, you'll be connected to the convention centre and 0.3 km (0.2 mi) from Cortecito Beach. Highlights at this all-inclusive property include 13 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the mud bath and sauna. The theme restaurant, Portofino, serves Italian cuisine and is open for dinner. With 2 beach bars and a bar/lounge to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and free kids' club. 605 square feet (56 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .With a stay at this 4-property class Bávaro property, you'll be 17.5 km (10.9 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 18 min walk - 1.5 km
  • Los Corales Beach - 3 min drive - 1.9 km
  • Cocotal Golf and Country Club - 5 min drive - 3.0 km
  • Iberostar Golf Course - 9 min drive - 4.6 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 32 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Sports Bar - ‬8 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

On private beach with 6 outdoor pools, near Cocotal Golf and Country Club
Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 6 swim-up bars. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 582 guestrooms or units
  • 2 levels
  • 15 buildings
  • 13 dining venues
  • 2 bars on the beach
  • 6 swim-up bars
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 1992
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 13 restaurants
  • 2 beach bars
  • 6 swim-up bars
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Behique
  • El Dorado Steak House
  • La Adelita
  • Portofino

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square foot of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Grand Palladium Punta Cana Resort & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Grand Palladium Punta Cana Resort & Spa - All Inclusive is a short 3-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a pool?

Grand Palladium Punta Cana Resort & Spa - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Grand Palladium Punta Cana Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Punta Cana Resort & Spa - All Inclusive.

Is Grand Palladium Punta Cana Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Punta Cana Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

No, Grand Palladium Punta Cana Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, they've got a lounge bar and 13 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

No, pets are not allowed.

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 126 out of 1004 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 4 nights in Mar 2025

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Roberto , edgar and anayka Get a great service from these guys Alot of enthusiasm Great experience will come again ASAP
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Edwin!
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing we really love it especially Edwin
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin Simon was a great helper through our trip! He made everything go perfectly!
Stayed 5 nights in Mar 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was wonderful to deal with, he made sure we had everything we needed!
Stayed 7 nights in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Armand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean and well appointed , Edwin our host was very accommodating
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin is the best hotel representative we’ve ever had! He did everything for us from reservations to delivering milk for my baby! Truly made our stay comfortable, convenient and enjoyable!
Stayed 5 nights in Mar 2025

10/10 Excellent

Adetokunbo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a superb experience indeed. The property staff are polite, courteous and very helpful. Mr Edwin who checked me into the property when I arrived is an excellent host, and kind and very respectful young man. He made many worthy suggestions for where to eat and places to visit and events to attend on the property. The facility is clean, beautiful and safe. Sweet memories for me.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was absolutely fantastic. He was like a friend. Had everything ready for us and we were treated like family. Could contact him anytime and he had it ready without issue. Absolutely love him and can’t wait to see him again!
Stayed 7 nights in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was excellent with us. He looked after us throughout the whole stay at Grand Palladium. He also kept his promise to do something special for my daughter’s 16th birthday. My family and I had an amazing time and definitely coming back again. I will tell all my relatives and friends about Grand Palladium. Gonna miss you guys!!!
Stayed 6 nights in Mar 2025

8/10 Good

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and welcoming. Our room cleaning was the best. Jose Luis took such good care of us. He really went above and beyond. Edwin checked on us everyday and was so helpful for all our needs. The beach access was beautiful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rudran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all we enjoyed the stay. Lovely beaches and pools Employees are supper friendly,
Stayed 5 nights in Mar 2025

10/10 Excellent

Vivek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin our concierge was fantastic and made the trip absolutely a breeze. And it was all done via text without infringing on time. Edwin was awesome.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was awesome , always made sure we were all set in the room . Made our stay very easy
Stayed 5 nights in Mar 2025

6/10 Okay

Aziza

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was a roach in our bathroom. We notified staff and they came to the room and saw the roach too. They said that they were going to exterminate the room. The very next day we saw another roach in the room. I have pictures. Also the vanity kit in the bathroom was all molded when I when to use it. I didn’t even bother notifying staff because it didn’t want me complaining to ruin my trip. Nevertheless, Staff was extremely nice and welcoming.
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great beautiful relaxing was amazing especially Edwin our butler he fantastic very attentive very good service from him we will come back..😀
Stayed 6 nights in Feb 2025

10/10 Excellent

Nadije

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Omar is one of the best butlers on site. Will definitely be returning again in the near future. One of my favourite resorts in punta cana.
Stayed 4 nights in Nov 2024

8/10 Good

Bradley Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property eas great, beach nice. I would improve both access to lounge chairs and have staff patrol this (people take more than their share of spots and dont use). I would like to particularly comend the service provided by our concierge, Edwin Simon, assigned to us upon arrival. Edwin was extremely attentive to pur needs and overall experience, very helpful and a great peraon all around. An exemplary employee and steward of your hotel! Promote this gentleman!
Stayed 7 nights in Feb 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Edwin was great helping us
Stayed 3 nights in Feb 2025

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was amazing…he made our restrains, super friendly and very handsome!
Stayed 3 nights in Feb 2025

6/10 Okay

Cristal

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Restaurants were amazing, we had many issues with housekeeping and the condition of the room. Towels were not replaced and when we checked in there was sand underneath the blanket. We asked for new sheets and towels but it took a long time to replace and had to call several times.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Everything was great. The staff was excellent. I have no complaints. Would go back again.

8/10 Good

Ali

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Great beach and good food. Terrible service
Stayed 7 nights in Dec 2024