Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Creator video
7 restaurants, breakfast, dinner served; Italian cuisine
Lobby
Deluxe Poolside

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

View map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪18 min walk‬
  • Place, Los Corales Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Single Room Deluxe with Garden View

  • 35 sq m
  • Sleeps 1

Loft with Garden View

  • 60 sq m
  • Sleeps 1

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 1

Double Room Deluxe with Garden View

  • 35 sq m
  • Sleeps 2

Loft with Garden View

  • 60 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 2

Loft with Garden View

  • 60 sq m
  • Sleeps 3

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Loft with Garden View

  • 60 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 4

Loft with Garden View

  • 60 sq m
  • Sleeps 3

Triple Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Loft with Garden View

  • 60 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 4

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

8.0 out of 10
Very good
(37 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

Loft Suite Garden View

8.4 out of 10
Very good
(23 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Deluxe Poolside

8.2 out of 10
Very good
(57 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Poolside

8.0 out of 10
Very good
(25 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

Suite Superior with View

  • 42 sq m
  • Sleeps 4

Junior Suite Pool Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe with Garden View

  • Sleeps 2

Single Room Luxury with View

  • 35 sq m
  • Sleeps 1

Double Room Luxury with View

  • 35 sq m
  • Sleeps 2

Single Suite Superior with View

  • 42 sq m
  • Sleeps 1

Double Suite Superior with View

  • 42 sq m
  • Sleeps 2

Suite Superior with View

  • 42 sq m
  • Sleeps 3

Triple Suite Superior With View

  • 42 sq m
  • Sleeps 3

Suite Superior With View

  • 42 sq m
  • Sleeps 4

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About the area

Punta Cana

At Grand Palladium Punta Cana Resort & Spa - All Inclusive, you'll be connected to the convention centre and 0.3 km (0.2 mi) from Cortecito Beach. Highlights at this luxury property include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the mud bath and sauna. The theme restaurant, Portofino, serves Italian cuisine and is open for dinner. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 605 square feet (56 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a casino, free Wi-Fi in public areas and a Turkish bath/hammam. There's also the convenience of free self parking. .With a stay at this 5-property class Bávaro property, you'll be 17.5 km (10.9 mi) from Macao Beach.

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 18 min walk - 1.5 km
  • Los Corales Beach - 3 min drive - 1.9 km
  • Cocotal Golf and Country Club - 4 min drive - 3.0 km
  • Iberostar Golf Course - 8 min drive - 5.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 32 min drive

Restaurants

  • ‪Las Caracolas - ‬8 min walk
  • ‪Helios Restaurante - ‬7 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Dorado - ‬1 min walk
  • ‪El Behique - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

Luxury property on the beach, with 5 outdoor pools
Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 582 guestrooms or units
  • 2 levels
  • 15 buildings
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 6 swim-up bars
  • 3 bars or lounges
  • 605 sq ft of conference space
  • 56 sq. m of conference space
  • Built in 1992
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Behique
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square foot of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (605 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Grand Palladium Punta Cana Resort & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Grand Palladium Punta Cana Resort & Spa - All Inclusive is a short 3-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a pool?

Grand Palladium Punta Cana Resort & Spa - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive features a private beach, 2 beach bars and 5 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Grand Palladium Punta Cana Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Punta Cana Resort & Spa - All Inclusive.

Is Grand Palladium Punta Cana Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Punta Cana Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

No, Grand Palladium Punta Cana Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

No, pets are not allowed.

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 111 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rajat

Travelled with family, Travelled with group
Liked: Cleanliness
the app does not work (cannot make a dinner reservation ) some of the restaurants were closed so buffet food was the only option left which felt a better choice to some of the speciality restaurants we were able to get into
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 5 nights in Aug 2025

8/10 Good

Alejandro E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell from bathroom plumbing not good. Food options were ok
Stayed 7 nights in Aug 2025

8/10 Good

Briana Ashley, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet food could be better. Could clean the kids pirate pool in certain spots like in tunnel under ship, and make sure of no rust and/or mold anywhere.
Stayed 5 nights in Aug 2025

10/10 Excellent

Eboni M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The GP Punta Cana was amazing! The property exceeded my expectations. 3 properties on the resort made for a great time. Lots of food options, pools, activities!
Stayed 4 nights in Aug 2025

2/10 Terrible

Ruth E

Disliked: Amenities, property conditions & facilities
Property is under construction. A dog was wondering around the property. Drinks taste like water
Stayed 7 nights in Jul 2025

6/10 Okay

Olivera

Poor quality control on service, mediocre food quality, pool water too hot and only waist deep ( all pools on the property), difficult process to make restaurant reservations .
Stayed 7 nights in Aug 2025

10/10 Excellent

Jolanna Jenae'

Liked: Amenities
Great people. Nice accommodations and excursions, beautiful stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room were large and beautiful
Stayed 7 nights in Jul 2025

10/10 Excellent

Andy

Stayed 4 nights in Aug 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was amazing! Made the check in easy and quick! Highly recommend!
Stayed 8 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwan is very helpful!
Stayed 7 nights in Jul 2025

4/10 Poor

Saritza

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Plenty of food options but none good at all. Internet worked for the most part. The transportation was ok as well. What made this stay so bad was the customer service. 99.9% of the time the staff were rude from the lobby staff to the host and server. You would say thank you and no respond. I had one server telling me to read the menu properly because what I was saying was not in the menu instead of helping me by seeing what I was reading from the menu. As it turned out when I went for the second time the other server told me that I was pronouncing it right. They were annoyed when my little cousin and his father didn’t understand Spanish. I saw eye rolling a few times even though I was their translator. I went to the lobby to buy excursions and kept getting different prices. We just decided to buy the excursions from Expedia. I do see myself going back to the Dominican Republic but not staying at this hotel.
Stayed 7 nights in Jul 2025

2/10 Terrible

Raquel Esther

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
everyday the same food . quality and food did not taste good. Staff in the restraunt’s rude difficult to communicate 90 % of the staff did not speak english. Staff never acknowledged your present to order a drink . They will sit you in the buffet with no utensils will give you an attitude when you ask for them. There flys all over the food. The pool closes at 7 every night limited activities to do with teenagers after the pool is close.
Stayed 7 nights in Jul 2025

6/10 Okay

ellen C, West Milford

Travelled with family and small children
Nice place, quiet, we stayed at the loft very convenient with 2 teenagers. Nice room. we have to walk a lot, the golf carts don’t pick you up if you’re not a member,they completely ignored us and said it’s just for members, they have the other transportation but you have to wait a bit longer for them, the minibar in our room didn’t have water for 2 days we have to walked to the lobby to get a cup of water. I called so many times and asked for a bottle of water for my daughter she was taking medication. It took them a long time to bring it they brought it the day before we left. Ramon is AMAZING he took care of us in the pool near the lobby. Overall good place.
Stayed 5 nights in Jul 2025

8/10 Good

NOE

Stayed 6 nights in Jul 2025

4/10 Poor

NILAH

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointing
Stayed 4 nights in Jul 2025

10/10 Excellent

Jermaine

Travelled with partner
Liked: Cleanliness, amenities
Love it there
Stayed 4 nights in Jul 2025

10/10 Excellent

Shamdai

Food is good The bed was comfort room service was very nice. I have no complain. Everything was so good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yashira Rodriguez, Juncos

Travelled with family and small children
Everyone was very friendly and helpful, the hotel is very family oriented.
Stayed 5 nights in Jul 2025

2/10 Terrible

Radcliffe

Room was disgusting, even after being put in the highest level room it was still gross. There cleaning standards were absolutely below standards. Continued to make our bed with the same sheets we threw on the floor for cleaning, mildew on the sheets, small bugs everywhere. I can go on and on. The hotel needs a huge make over as it’s old and outdated. Staff were absolutely amazing though and tried their best to make us feel better. I would not recommend this hotel to anyone looking for a higher end accommodation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Seyedmehdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing with Edwin at the check in
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort we have a great time during our stay
Stayed 5 nights in Jul 2025

8/10 Good

Hamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the check in. Juan was one the staff who took care of us very quickly and he was very helpful during our stay there.
Stayed 6 nights in Jul 2025