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Grand Palladium Select Bávaro - All Inclusive

On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, pillow-top beds, free minibar

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast included
Room service

includes taxes & fees

11 July - 12 July

Explore the area

Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

Cortecito Beach
‪4 min walk‬
Los Corales Beach
‪17 min walk‬
Cocotal Golf and Country Club
‪3 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪24 min drive‬

Room options

Premium Junior Suite Garden View

Very good

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

63 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Superior Junior Suite Garden View

Good

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View

Good

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Romance Suite Garden View

Good

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

63 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Romance Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

63 sq m
Sleeps 2
1 King Bed and 1 Single Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

53 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View Single

Good

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

33 sq m
Sleeps 1
1 King Bed

Family Selection Superior Junior Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Garden View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

63 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Private Pool

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Premium bedding

Sofa bed - single

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Suite Superior with Garden View

Sleeps 4
2 Double Beds

Single Suite Luxury With View

Sleeps 1
1 Queen Bed and 1 Single Sofa Bed

Double Suite Superior with Garden View

Sleeps 2
1 King Bed OR 2 Double Beds

Double Suite Deluxe with Garden View

Sleeps 2
1 King Bed

Single Suite Superior with Garden View

Sleeps 1
1 Single Bed

Suite Executive with partial view

Sleeps 3
2 Queen Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

Partial sea view
Sleeps 2
1 Double Bed and 1 Single Sofa Bed

Suite Premium with Garden View

Sleeps 4
2 Double Beds

Single Suite Executive with partial view

Sleeps 1
1 King Bed

Suite Premium with Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

Suite Executive with partial view

Sleeps 4
2 Queen Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Double Suite Luxury With View

Sleeps 2
1 Single Sofa Bed and 1 Queen Bed

Triple Suite Executive with partial view

Sleeps 3
2 Queen Beds

Suite Junior with Garden View

Sleeps 3
1 Single Sofa Bed and 1 Double Bed

Suite Superior with Garden View

Sleeps 4
2 Double Beds

Suite Junior With Side Sea View

Partial sea view
Sleeps 1
1 Double Bed

Triple Suite Premium with Garden View

Sleeps 3
1 Double Bed and 1 Single Bed

Suite Junior with Garden View

Sleeps 2
1 Single Sofa Bed and 1 Double Bed

Single Suite Deluxe with Garden View

Sleeps 1
1 King Bed

Suite Premium with Garden View

Sleeps 1
1 Single Bed

Suite Superior with Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

Suite Junior with Garden View

Sleeps 1
1 Double Bed

Suite Executive with partial view

Sleeps 4
2 Queen Beds

Double Suite Executive with partial view

Sleeps 2
1 King Bed

Double Suite Premium with Garden View

Sleeps 2
1 Double Bed

Suite Premium with Garden View

Sleeps 4
2 Double Beds

Triple Suite Superior with Garden View

Sleeps 3
1 Single Bed and 1 Double Bed

About the area

Punta Cana

Grand Palladium Select Bávaro - All Inclusive places you in the heart of Punta Cana, connected to the convention centre and 0.2 km (0.1 mi) from Cortecito Beach. Highlights at this all-inclusive property include 14 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Catedral, serves local and international cuisine and is open for breakfast and dinner. With 2 beach bars and 20 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free kids' club. 605 square feet (54 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Bávaro property, you'll be 17.7 km (11 mi) from Macao Beach.

What's nearby

Cortecito Beach - 4 min walk - 0.4 km
Los Corales Beach - 17 min walk - 1.4 km
Cocotal Golf and Country Club - 3 min drive - 2.1 km
Casino Avalon Princess - 4 min drive - 3.0 km
Bavaro Beach - 12 min drive - 6.4 km

Getting around

Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

‪Las Torres Restaurant - ‬4 min walk
‪El Behique - ‬7 min walk
‪Helios Restaurante - ‬4 min walk
‪Hemingway Bar - ‬6 min walk
‪Guayacan - ‬4 min walk

About this property

Grand Palladium Select Bávaro - All Inclusive

On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Grand Palladium Select Bávaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Select Bávaro - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

506 guestrooms or units

2 levels

42 buildings

14 dining venues

2 bars on the beach

20 bars or lounges

605 sq ft of conference space

54 sq. m of conference space

Built in 1992

Buffet breakfast (free)

Casino

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Smoking in designated areas

Bar by the pool

Swim-up bar

Grand Palladium Select Bávaro - All Inclusive offers 506 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation has separate sitting areas and is furnished with single sofa beds. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

On private beach
Pool
All-inclusive
Spa

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

11 July - 12 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
14 restaurants
2 beach bars
20 bars/lounges
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Bamboo
La Adelita
La Catedral
La Lola
La Paisana

Things to do

4 outdoor padel courts
4 outdoor tennis courts
6 outdoor pools
8 gaming tables
8 slot machines
Basketball
Beach volleyball
Billiards/pool table
Casino (1,500 square foot of space)
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Karaoke
Kayaking
Mini golf
Pilates classes
Shopping
Skydiving
Snorkelling
Table tennis
Water sports equipment
Yoga classes

Family friendly

6 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free supervised activities for children
In-room sofa bed
Laundry facilities
Lifeguards on site
Mini golf
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Conference centre (605 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

2 floors
42 buildings
Ballroom
Banquet hall
Built in 1992
Designated smoking areas
Lifeguards
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Room service

Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: USD 50 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Bávaro Suites Resort

Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana

Grand Palladium Suites All Inclusive

Grand Palladium Bávaro Suites All Inclusive Punta Cana

Grand Palladium Bavaro Resort Spa

Pallaum Bávaro Suites Inclusi

Grand Palladium Select Bávaro

Grand Palladium Bávaro Suites Resort Spa All Inclusive

Grand Palladium Select Bávaro - All Inclusive Punta Cana

Frequently asked questions

What is the cancellation policy at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Select Bávaro - All Inclusive?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Select Bávaro - All Inclusive on 11 July 2025 start from AU$46,929.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Select Bávaro - All Inclusive?

Yep, Grand Palladium Select Bávaro - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Palladium Select Bávaro - All Inclusive?

Yep, Grand Palladium Select Bávaro - All Inclusive is a short 3-minute walk from Cortecito Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find water sports equipment.

Is there a spa on site at Grand Palladium Select Bávaro - All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Grand Palladium Select Bávaro - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Select Bávaro - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Grand Palladium Select Bávaro - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Select Bávaro - All Inclusive.

Is Grand Palladium Select Bávaro - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Select Bávaro - All Inclusive is a hit with families.

Does Grand Palladium Select Bávaro - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Select Bávaro - All Inclusive?

No, Grand Palladium Select Bávaro - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Select Bávaro - All Inclusive?

Relax with a coldie at the 2 beach bars or 20 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Palladium Select Bávaro - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Select Bávaro - All Inclusive?

No, only service animals are allowed.

Grand Palladium Select Bávaro - All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Sean allen

6 Apr 2025

The beach

Stayed 3 nights in Mar 2025

4/10 Poor

Michael Robert

Travelled with family

4 Apr 2025

Disliked: Staff & service, amenities, property conditions & facilities

Check in lines were very long Nowhere to keep luggage while waiting for room to be ready. Had to drag them around the resort waiting for the room to be ready. Bad attitudes from Julio at the desk. He was so happy when I bought a room upgrade but didn’t know me when I asked if my room was ready yet, Upgraded room not ready at 3. Upgraded room in rough shape Beach vendors selling you things constantly, like try relaxing when every 4 minutes someone comes to sell you something. Cigarette smell everywhere. Main dining area has limited hours. Limited access to beach towels. Bars without bartenders? Room key stopped working repeatedly, have to wait outside your room for about 30 minutes to have a new one sent Room service website does not work. Concierge fixed it. Then after you order you have to call to confirm order you placed on the website. Room service has an $18 service fee. All other all inclusive resorts I’ve visited include room service. Restaurants do not have restrooms? Restaurant reservations not kept. Even provided screenshots of the confirmation. The good - Juan C, Expedia concierge, was absolutely GREAT. And our upgraded room has a good location. And the pool area is nice.

8/10 Good

Natalie

Travelled with partner

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Workers where amazing. Facility is renovating slowly. We got upgraded to to the preimum hotel for that reason so that was a nice incentive. I through the food was delicious. Everything was clean and safe

Stayed 3 nights in Mar 2025

10/10 Excellent

Alan Rodrigo

Travelled with family

4 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

qualified and kind staff

Stayed 5 nights in Mar 2025

10/10 Excellent

Dianara

Travelled with group

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time at the Grand Palladium! Very beautiful resort with easy access to an incredible beach with white sand. Food was actually quite good for an all inclusive we were pleased with every meal. The service was top tier! Very friendly and helpful staff! Entertainment was also great! The Chic Bingo Night was the highlight of our stay!

Stayed 4 nights in Mar 2025

8/10 Good

Terri L

1 Apr 2025

Stayed 4 nights in Mar 2025

8/10 Good

Nirajkumar

Travelled with family

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All over good. We booked one kind they gave us to double bed . After many requests they gave one king next day after 4 o’clock .

Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Travelled with partner

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall great stay...food was ok could be better ... alcohol drinks seem very very watered down or not the actual liquor that the bottle says

Stayed 3 nights in Mar 2025

4/10 Poor

Jessica Clare

30 Mar 2025

Liked: Staff & service

Overall it was OK. Nothing spectacular. Food was not good. The staff was wonderful. We felt safe the whole time.

Stayed 6 nights in Mar 2025

8/10 Good

David, Chicago

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

10/10 Excellent

Antonio

Travelled with family and small children

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and amazing, me and my family enjoy the trip thanks.

Stayed 5 nights in Mar 2025

6/10 Okay

Marquita T

29 Mar 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Edwin was awesome!!

Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Edwin was amazing and helped us all week. Was able to get us reservations at the last moment and took care of us wonderfully. Highly recommend.

Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

27 Mar 2025

Liked: Cleanliness

Stayed 5 nights in Mar 2025

2/10 Terrible

Maria

Travelled with partner

26 Mar 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I had a terrible experience, from the start , I was placed in a dirty room, took over 2 hours to get me another, the facilities were terrible lacks of transportation, food was terrible, requested tea and was denied claiming they didn't have tea. I asked for crackers they also claimed not to have any. I was sick of my stomach. Tv wasn't working, for the price it was worst service I've experienced. I will never recommend this facility to anyone at all. I saw zero security, no cameras, all areas unattended at night, poor signaling to navigate the place. Concerning to see that, it seems that there is no safety for guests there. Poor quality food, the room was not clean, housekeeping did not show when supposed to, and they came in as we were sleeping and found that disrespectful, my concerns weren't addressed and staff did not speak English prettedned to understand and laugh instead of answering my concerns

Stayed 3 nights in Mar 2025

8/10 Good

Maria

Travelled with family, Travelled with group

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Juan Jalpay was extraordinarily helpful in getting us nightly reservations at alacarte restaurants for 7 people. He came through for us every evening and made sure we were happy with our choice.

Stayed 5 nights in Mar 2025

4/10 Poor

Brenda

Travelled with family

24 Mar 2025

Disliked: Property conditions & facilities

I would have rated my visit a 1 star but my Concierger by the name of Juan from Expedia was able to help me enjoy my 73rd birthday after dealing with so many issues i had from day one with my room to being downgraded, transportation issues because i use a cane to my son falling spraining his ankle Saturday March 8th as we where leaving from dinner due to no lighting around the walkway that resulted in me having to seek medical care for him that Juan was able to assist me with since this was our first time in the Dominican Republic. Juan helped me and had it so that whole birthday wasnt wasted. The only reason i would return would because the way Juan helped us with the medical issues, dinners and a day at the spa and a surprised birthday cake that was left in my room. Thank you Juan and we will never forget the best part of our trip to the Grand Palladium Bavaro resort and spa was really meeting you and your total genuine caring

Stayed 5 nights in Mar 2025

2/10 Terrible

KEMI

Travelled with family

21 Mar 2025

Disliked: Property conditions & facilities

Our family vacation to the Grand Palladium Bávaro Suites Resort & Spa was a major letdown. Unfortunately, the resort did not live up to the images or descriptions presented online. The condition of the room was unacceptable—outdated, poorly maintained, and in need of serious repairs. The shower drained poorly, the TV was damaged with black lines across the screen, and the air conditioning was inconsistent—either freezing or not working at all. Despite multiple requests for service, these issues remained unresolved throughout our stay. The "online check-in" feature was useless—it took a long time to complete and we still waited 30 minutes at the front desk upon arrival. Communication was also a challenge, as the representative we were directed to could not assist us effectively. Dining was another disappointment. The buffet options were basic and lacked variety. Even attempting to make a dinner reservation was difficult, and on our final night, a confirmed reservation was lost, leaving us waiting nearly two hours just to be seated. The most frustrating part was being pressured into attending a lengthy sales presentation disguised as assistance, which took precious time away from our family. Overall, the resort needs significant improvements to its facilities, service, and guest experience. This was not the relaxing vacation we expected or paid for.

Stayed 4 nights in Mar 2025

10/10 Excellent

abigaile

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time at the Grand Palladium. This time we stayed at the Bavaro resort. We had a good time once again. Friendly staff and plenty of activities to do. Food at the Argentinian restaurant is great. Highly recommend this resort, especially for families.

Stayed 5 nights in Mar 2025

10/10 Excellent

Venance Joe, Pont Landry

Travelled with group

13 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time with friends at this resort, the only negative thing that we noticed was the service at the buffet restaurants, we had great service from our concierge Juan, he was there when needed and made our trip more smooth.

Stayed 5 nights in Mar 2025

10/10 Excellent

MATHEW GEORGE

Travelled with family

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay with Grand palladium Bavaro Suites. Maintenance of property is excellent. They made sure enough staffing in place every 50 meters radius. Also the villa staff at 18 ( Bavaro ) fixed few maintenance issue for us. Beach was 100 meters walk from our place and it was beautiful view. Pools with bar was so excellent that you could have drink on the pool ( amazing experience). Staff were friendly and most of managers knew English. Lobby restaurant for buffet was good. Would like to call out Juan Jalpay , Expedia concierge who have made reservations for the restaurant, modified them when requested and made necessary arrangements for buggy transport from villa to lobby.

Stayed 5 nights in Mar 2025

10/10 Excellent

Elizangela

Travelled with family

11 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Syailin

Travelled with partner

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the service , it’s been a long time since we visited a resort with such great service , thanks to Daniel , Richard and our concierge Juan for their great customer service. And the guys at the adults pool they made our stay even better!

Stayed 3 nights in Mar 2025

6/10 Okay

Anitra, Lafayette

Travelled with family, Travelled with group

5 Mar 2025

Liked: Staff & service

Property needs updating, and entertainment during the day

Stayed 5 nights in Jan 2025

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